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    Hempstead Ford

    3.0 (35 reviews)
    Open 9:00 am - 7:00 pm

    Services - Hempstead Ford

    Auto loan

    Hempstead Ford Photos

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    Michael C.

    The worst, most dishonest dealership I've ever dealt with. I leased a 2018 and 2021 F150 truck from them. Their service department damaged both of them. The 2018 went in for a warranty repair. They tried giving me back the truck with the hood, passenger door and bed all scratched to bare metal. They had one of their service people drive it to the front , hand me the keys and walked away. They had to repaint over 50% of the truck. I also bought 4 new tires from them. I thought they would do a better job mounting them since they are a Ford Service Department. Boy was I wrong. They gauged one of the chrome wheels. Again they tried giving it back to me and hoped I wouldn't notice it. When I showed it to them they said they could "touch it up" with silver paint. After arguing with them they agreed to replace the wheel. I brought my 2021 in for a simple oil change. They drove it into a wall in the service department. They tried giving me back my truck with a scraped front bumper and damaged grill. When I went back in to tell the service rep what they did the he had the nerve to ask me if I drove it off their lot. Between all the damage they did to both trucks I lost about 4-5 months usage of them. They did give me loaners. Usually small SUV's. After all my lost time with my trucks, which I use for my business, I went in to complain to my sales rep, John Talt. He made all kinds of promises that the dealership would cover some of my lost monthly payments. He lied. The dealership covered none of them. Ford Motor Company covered one month. I complained to Ford. They told me the dealerships are independently owned and they have no control over them. I even had the sales manager, Douglas Curtis, come out to see the damage they did. His response was don't come back to the dealership since I complained to Ford. My advice based on my experience is if you want to buy a Ford don't buy it from Hempstead Ford. And, whatever you do don't go near their service department. I have texts, photos and receipts to back up everything I've stated.

    This is my 2nd truck within the last 3 years that I purchased from Hempstead Ford. I still have the Gen2 Raptor I bought back in 2019. Just picked up the very first F150 Lightning from their dealership today. Process was and always has been painless with Hempstead Ford. You get in, you get out. No negotations that go nowhere, no FIO pushing you to buy this option and that. Just straight shooters. Great staff too. I think I spent more time just BSing with the sales guys then I did taking delivery of my new truck. John T was great to deal with years ago when I bought the Raptor. And Tom M was awesome to deal with when I picked up the Lightning. Will definitely be back for more trucks in the future!

    Truck

    I was in the market for a Ford F-150 truck. My wife and I visited Hempstead Ford Lincoln.When we first walked in, we were greeted and welcomed. Dennis Cullen was our sales rep and skilled financial team helped us with a loan that can fit my budget. From start to finish, the process was seamless. Hempstead Ford Lincoln has what many dealerships don't: the desire to interact with people. Dennis explained everything to us, did not rush, and made us feel at ease. If you are in the market for a car or truck, Hempstead Ford Lincoln is the place to go. Not only is the service exceptional but they have great inventory! You won't be disappointed! Dennis was professional, knowledgeable and honest. He gave me a greatest deal! I feel beyond lucky to have had his assistance. I HIGHLY recommend him! I couldn't have asked for better service! Dennis really went above and beyond!l

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    2 years ago

    DO NOT COME HERE!!! They will take your money and not give you anything. Took my mother's money and it's been 6 months with nothing.

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    Ask the Community - Hempstead Ford

    Review Highlights - Hempstead Ford

    John patiently went through all the features, set it up to work on my phone and explained everything.

    Mentioned in 7 reviews

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    Capital One Bank

    Capital One Bank

    (13 reviews)

    I haven't been in the bank part in years because I haven't had a need to sit down with someone, and…read morethe wait for a teller is always very long. I always use the ATM which there are two in the main lobby. There can sometimes be a wait for that as well because other people have the same idea I do. I went Christmas morning to deposit some money and had no problem getting in. Went to another store in the same shopping center and as I left two men were standing outside of the bank asking if I was just able to get in, they weren't able to. I was hoping I wasn't about to be robbed, so I hesitantly tried to help to find out that sure enough, none of our cards couid unlock the doors.

    This is my second time inside of a Capital One Bank (COB) to pay my credit card. I was in Franklin…read moreSquare NY, and I remembered that there was a COB at Hempstead Turnpike and Nassau Blvd by the Wild Fork market. They have a nice size parking lot and a drive through as well as ATM's. Walking inside I scanned the area, and I found this location to be immaculate and comfortable as it should be. A few people on-line and in the lobby waiting for assistance. I walked in, baffled, not knowing where to go, a rep asked if I needed help as she was helping a customer. We sat at a table waiting for assistance. When the rep was able, she came over and guided me to the ATM and showed me how to use the machine and sticking by my side, assuring that I would be able to complete the task at hand with little to no assistance for the next visit. She was very helpful, and I appreciate her patients with me. They also have a game that you can play, I think it is called, connect four. You can play this game for entertainment if you are not alone. it was an awesome visit. That being said- Inspire more, Yelp more!

    Turn Auto Mall

    Turn Auto Mall

    (14 reviews)

    Awesome group of guys worked fast looked at a car and traded in mine same day, Jesus handled…read morebusiness really well. Business would have 5 stars the only thing holding me back was the website price is shown at 20% less then you can expect. Keeping that in mind it's done that way everywhere it's to lure people in nonetheless felt good about what I paid and very happy.

    DO NOT SHOP AT THIS DEALERSHIP !…read more To start off they will try to beat you over the head with a crazy amount of add ons, After I told Jesus I didn't want any add ons included he said the bank recommended I get the 2 year warranty and said if I don't my interest rate will go from 9.59% to 13.5% after looking at the numbers I told him I still don't want them and he came back in the room saying " I spoke to the bank and they are still giving you the 9% " Also after him telling me Turn auto does not charge dealer fees they still charged me $790 in dealer fees. There was damages to the veichle including 4 damaged/ curb rashed rims, passenger side rear view mirror is loose and wobbly, Damaged Under carriage splash shield that scrapes when you drive and have to keep pushing it up, Bad shifter on the car. The only thing he paid to fix was the bad shifter that I still had to take to the Service Center 2 times wich took 4+ hours total even than he said he could not take any money off of the car that " they aren't making money on this car " . That's not the only part there's more. I needed help with insurance, the insurance I tried to get on my own did not approve me I should've kept on looking on my own. He called one of his brokers and told me they wanted $300 more than what they actually quoted me ( not including the broker fee that's not what I'm referring to) so he scammed me out of a extra $300 there also. A week later I switched over to another insurance company and got a refund wich was $700 less than what I paid a week prior when I called them to ask they said Jesus had me Zelle the dealership that I did not Zelle any brokers/agents at State Farm. I contacted Jesus about the unaccounted for $300 trying to get a refund and he said he was going to look into it as if he didn't purposely over charge me his self to capitalize on profits. Unless you want to deal with headache after headache do not shop/ finance here And get a loan yourself from a bank or credit union. They are shady and scammers that prey on people that are first time buyers.

    Hempstead Ford - car_dealers - Updated June 2026

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