Grant was my contact during the repairs to my car. He was very responsive, and the body shop did a…read moregreat job. They fully detailed the inside and outside of my care before I picked it up. My one complaint is that I had to call for an updates on the progress of the repairs. I wish they had kept me updated, even if it was just a text update. They did a great job negotiating with my insurance, though I do think 3 weeks was a little long to be without my car.

Thank you Cecil! This review is over due!!…read more In the excitement of family visiting and Christmas Holidays, I ripped off my side mirror! Yes, I had an accident with myself and my garage. Laughable now, but at the time I was in tears as this is the Navigator my dad (RIH) drove across country to me when I was going through stuff. He worked at Ford since he was 16!! I miss you dad!! I am proudly a Daddy's girl. Cecil and the team were so accommodating. They let me drop off to an after hour technician due to my schedule. My Navigator is Vintage :-) 2006 and they found the part and had it shipped and installed within 2 days!!!!! They also painted it for me and all for a very very very good price. I am forever grateful for this shop and all the folks who work there. I am old school so please I hope no one takes offense on this next statement. If you have anxiety about cars....come here. Good honest men who actually are experts, care and trustworthy. Thank you again Cecil and team!! Tell Grant I said hello! You all are amazing!! Grateful you all are YOU!

I had excellent services. He has work done my car for hail…read moredamages and did the great job. Also as he promised be finished on time and bring the my car to my home. And he has gave me a deal on deductibles. I am definitely recommend this place for your hail damages. Thank you brett for nice work.~^^

on time and excellent service. i would use him again if i get hail damage. he even looked at my…read morevan and fixed that too

Awesome customer service and painting results. I had a one-off project to repaint an old truck…read moretailgate. Pro Automotive was willing to take this little job and prep and repaint the tailgate to match my truck's color. Outstanding results. They took great care and even did a bit extra effort to take the handle assembly apart more, for best results. It was hard to find a shop to take on a small job but they never balked at giving me an estimate. The painting was done on time, on budget and done right.

Bob & Keith were recommended by a friend & I recommend them heartily. I had a too close encounter…read morewith a concrete pole in a parking lot. The first two quotes I got elsewhere were skyhigh. These guys did a thorough fixup of the scratches. Their body specialist also took the time to explain to me why a complete repair cost a lot more than a fix up. Their quote for a thorough job was 20% lower than two earlier estimates. I appreciate their honesty & talents.

Do not recommend. They called to get my business but refused to give me any information unless I…read moreused them. Our car was totaled and we have been having trouble tracking down the policy holder and claim info. Apparently they have it but won't pass the information to me the vehicle owner. I'm an insurance agent over 15 years and would not recommend doing business or recommend any of my customers to them. I would have been more than happy to do business if they simply provided me with claim info. To hold that info hostage unless we do business with them is borderline illegal. Bad business practice all around not willing to help a potential client.

In my experience, Autocraft Bodywerks is not equipped to work on Teslas. After Central Texas's May…read more2024 hailstorm, my Tesla Y needed major body repair. I went against my better judgment and brought it to Autocraft Bodywerks instead of the Tesla Collision Center; the former had a shorter wait time. The San Marcos shop had my car for *four months* before returning it to me with a slew of problems, mainly an audibly loud wind noise coming from the passenger side, and both right side doors and the trunk not closing without being slammed. The South Austin location then attempted to remedy their sister shop's work (they did manage to repair some of the interior damage that was caused by the San Marcos shop - thank you for that, Tammie), but they did not fix the wind noise or the doors, and in fact there are now two additional external problems - one being the frunk/hood not being properly aligned and the other involving the trunk. It appears that they do not know what they are doing. I don't know how else to summarize my experience. Unfortunately, my insurance paid them upfront and now I'm left with a vehicle that doesn't function properly. I do not recommend bringing your Tesla to them. I've included some photos to illustrate their workmanship and attention to detail:

Joe is the best!! My son's brand new car was vandalized the 1st week he got it. Got a couple dents…read moreand scuffed up the rear left side. Took it to Joe and he made it perfect/brand new again!

Value Joe and his wife are absolutely professional and and…read morewonderful to work with. I had a huge dent in my car because I'm an idiot. Joe explained to me the process of what he would do and even went back to his shop to get a tool that he needed to get the job done. He could have taken a short cut and use what he had in truck but he went above and beyond. Hopefully I won't need anymore dent repair in the future! If I do I will be using Joe and recommending him to friends and family. The best of all he comes to you. If I could I would give him 10 stars. He did an amazing job and I can't believe he fixed the huge dent. I thought it was a lost cause. Thanks Joe!

Perfect in every way. I would bring my damaged vehicle here even if I still lived in Milwaukee.read more

FGS is a fantastic family-owned and operated business that provides high-quality, honest work with…read morea friendly touch and at an excellent value. I was rear-ended by an uninsured driver and needed to have my bumper replaced. The initial estimate was impressive, but I asked Adan if they could possibly reuse an existing chrome trim piece. There was a minor scratch on it, but considering my car is 8 years old, I thought it was worth trying to save some money. I dropped my car off on a Tuesday, and it was ready a couple of days later. They managed to salvage the chrome trim piece by handling it with care. They also detailed the car both inside and out. Experiencing a car accident is never fun, but these wonderful people made the repair process smooth and easy, allowing me to get back on the road quickly. It feels like having a friend who also runs an auto shop.

Firtst thing this place should do is Stop lieying .to the customer. This place doesn't have…read moretrustworthy. Eerything they promised, they never kept. They called me to pick up my car 3 weeks after i brought to them. But my car wasn't ready. We went to the shop for nothing. I have to wait one more week. I waste money and time. Finally i picked up my car. But it broken down right after I picked up. I just drove only 10 minutes. I had to pay for parking and Uber. I request reimbursement. But they never answered me what they're going to do. I called them many times, they put me hold and goes to voice mail. It was big mistake to choose them.

Absolutely wouldn't recommend. I saw the reviews but still took my vehicle there. I see they have a…read morerep replying to reviews so I believed these issues were addressed so why not give them a chance. Gave them my vehicle of 1 things and left with 5 other issues. Nothing was address when they handed the keys. Please think twice before going to them.