It was our first time having hotpot and our server was excellent in giving us tips and was patient with us as well. There is only bench style seating so my back wasn't happy but everything else was great and food was all delicious including the cute bear desserts. read more

Hero Hotpot - Teenager was so excited about the cute desserts - Hot Pot Near Me - Salt Lake City, Utah

finally got to go back here after a few years and it's still as good as i remembered! we got tom yum and beef bone broth, i loved the tom yum! it wasn't as busy as it used to be so we got seated quickly - their tables are not great for more than 4 people so being a group of 5 was tight LOL, it's a small restaurant so there's no option to get it much bigger their sauce bar was relatively clean and well stocked, just the sesame sauce always runs low whenever i go - service is fine for the most part if you can flag someone down bc often times your order might get lost or never come out haha most of the meat cuts were good but some were a little questionable haha, veggies were good and fresh tho! the thick noodles were a little too thick and starchier than it used to be, but was still good they still do the beef barbie when you order 4 plates of beef belly so i had to get it for the mems hahaha read more

Hero Hotpot - Hot Pot Near Me - Salt Lake City, Utah

This was our second time hot potting and let me tell you it was a much better experience! Located inside Chinatown marketplace, it's not a very big restaurant and the backless picnic tables in wood are very uncomfortable but that would be my only gripe. For $18.99 lunch and $25.99 dinner, this all you can eat hot pot is worth it! We came for lunch and chose the mushroom broth and bone broth. Both were delicious. You order off a tablet and it comes out immediately to your table. The shrimp and fish were quite fresh and delicious. Not a lot of vegetable options but not complaining because of the price. Meats were all fresh and delicious too. Really cant complain about anything besides the seating oh and service was slow but I think she was the only server running around like crazy. The spice bar was small but excellen! We were all stuffed and happy we tried a new spot! read more

Food is excellent and the service is exceptional I would definitely recommend coming here. The staff is friendly and helpful. they are very welcoming. Anytime we're are in SLC we find our way here. You cannot beat the price here! if you love hotpot or have never tried it this is the place to go! Amazing location and ambiance. read more

Hero Hotpot - Enjoying the food - Hot Pot Near Me - Salt Lake City, Utah

I have been here multiple times and it's always yummy! I love the spot it's always peaceful and has a very chill vibe. The service is good but there have been a couple of times I order something then wait like 20min then have to order it again. I absolutely love the hand made noodles! And it's one of my favorite spots!! read more

My partner and I are visiting Utah and wanted to try out the hotpot scene in Utah. We decided on hero hotpot. Sadly the food tasted cheap. Our rude waitress Nora reeked of alcohol. The service was subpar even for a chill Friday night The price reflected the cheap feeling quality of both food and service. We would not return. read more

My first time experiencing hot pot. It was delicious and such a fun experience. The service couldn't have been any better! Nora and Shathaa were so cute and friendly. We will definitely be back! read more

The food selection is great and there is something for everyone, the service is excellent and fast too! the ambiance in this place is amazing, with the music choices and the tv playin but not so loud you can't hear conversation between you and whoever you bring along. read more

I came here after trying Chengdu to see which ones I like more, and this is a close second. I love the split hotpot flavors that we can do! But wish the options we had more. Overall 4/5 stars read more

It's really hard to find a good authentic hot pot anywhere I go. I was visiting Salt Lake City this past weekend and came across China Town Market. There are plenty of little tea inside the market but this one stood out to me because no one was in there and I just wanted a quiet lunch. I got sat immediately and was presented with an iPad and was shown how their menu and ordering system works. Lunch is $15 a person and dinner (all day on Saturdays and Sundays) was $25 a person. Which isn't bad because it is all you can eat. We ordered two different types of broth. I got tum yum base and my mom got the beef tallow spicy and let me tell you, it did not disappoint. Both of these were authentic and delicious. We picked quite a few different meet options, some mushrooms, vegetables, and what not. Service was on point and the restaurant was very clean. When in it Salt Lake City again, I will most definitely be coming back here. read more

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I'm dropping my previous 5* rating to a 4* one. Since experiencing even more hot pot places I found Hero Hotpot to be a bit lacking in some areas and had to bring them down a notch. The good: Hero Hotpot has a fantastic meat selection. I do think their meats tend to be better than the other joints I frequent. The bad: their sauce bar is actually kind of small and very limited in terms of flavor combos. It's also not very well organized. They had some metal label plaques but people don't always put things back where they should go so the signs weren't accurate. They also had run out of quite a few of the toppings making the selection even slimmer. Their food selection was decent (loved the hand pulled noodles) but they didn't have any dumplings, their fish tofu was under the paid menu (not something I've seen before, it's not really a special delicacy item, in my opinion), and none of the desserts were included in the AYCE menu. Overall I think they're fine and I wouldn't mind visiting again, especially for their pork belly, but I'm ready to try other hot pot spots in the SLC area. read more

Food was okay and service was terrible. We got seated at a dirty table which is whatever because we got moved, didn't give us the ladle for a while until we asked (saw people get sat down and given the ladle), didn't get any napkins and the wait for food was long even though it was dead. The experience surprised me since I've been here multiple times before and I've always had a good experience. read more

Food is awful. The broth is garbage. no tonkotsu or miso. The flavors are weird and gross, super disappointing. And for some reason they thought that having fake brick wallpaper is part of their brand image??? If you want good hotpot, don't come her, save your money for a place that's worth it. read more

Ayce hot pot. Service was amazing. She was so nice and explained the menu. Food was so good. Bone broth was great. Not spicy. There's a spicy broth and it was very spicy but my friends loved jt. Love the selection and how easy it is to order with iPad. Delivery of food were quick. Home made noodles was chewy but really good. read more

Hero Hotpot - Hot Pot Near Me - Salt Lake City, Utah

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The place was nice, the ambiance was nice and calm, and people were friendly. Their sauce bar is way better that most places, and the meat was amazing as as well. Believe it or not, the best thing of the afternoon was the service that Baio provided. Their service was quick, and even though they had some technical difficulties with the orders the service checked personally to make sure that the orders were accurate and the meat kept coming. I really appreciated the service and will definitely be back. read more

Hero Hotpot - Hot Pot Near Me - Salt Lake City, Utah

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Hero Hotpot has been here almost a year and finally got to try it. Service was a bit spotty, and the cold bar was a bit messy. Broth, meat & veggies were quite nice. I love how the plates are super large so make it easy to try other items. Once the food started coming out they came and refilled the soups and on my buddies spicy side they put the wrong broth in it. Will return when it is less busy and hectic. read more

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Good prices for a buffet. Good, Fresh food. Broths were really tasty. Interesting decor, reminiscent of the inside of an old Chinese building/house. Bathroom was clean. Always a good sign. Staff was friendly and courteous. You order through an iPad at your table. And you keep the iPad on your table as you order more. On the negative side: Selection was limited. Understandable given the modest prices. There was a decent selection of meats. But, not many greens. The portions were rather small. So, we were constantly ordering more and always waiting. The waitresses were very busy running around, sending out new dishes of food and busing empty dishes. The sauce area could be a bit bigger. Or maybe just take away the poster with sauce recipes. There was a line of people all waiting on 2 guys who were trying to read every recipe on the poster, as if it's some kind of secret. Look, just put some soy sauce, garlic, cilantro, oil, and voila. Adjust to taste. 20 seconds tops. Shouldn't take 5 minutes. LOL. The meats were slow to come out after you order them. We were constant on queue for our meats. And by the end of the meal, about 20-30 minutes before 9:00, the meats stopped coming out. By 15 minutes to 9:00, we figured we were done. Our meats were not coming out anymore. But we were satisfied anyway. So we didn't bother asking why. I guess we should've came in 30 minutes earlier. Overall, it was a nice experience. We came out full and happy. Side note: the spicy broth had half the people in the place sneezing up a storm. 3/4 of us were constantly sneezing and blowing our noses. And I didn't even touch the spicy broth until the very end. I just wanted to taste it. It was very tasty. But the spicy part didn't hit me on the tongue. Rather, it went right to my sinuses and made my throat itch lol. No wonder the fumes were all tickling our noses. read more

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We decided to come here for an early dinner while we were at the Chinatown Market. The place had most of the tables seated, but we were able to get a four-top. The hotpot is in the center and you can choose what broth you want and have it divided into two, which is what we did. There is quite an array of ingredients available. The handmade noodles were so good. You order on the pad and they bring everything to you pretty quickly. Somehow one of our orders came out twice, and we were getting pretty full. There is also an area for you to mix your dipping sauces, which I appreciated. There is a sign on the wall above it with suggestions. Up at the counter, you can find some plastic bibs to protect your clothing. They came in handy! This was a first time for my BIL and SIL that joined us and they loved it too! Totally recommend this place! read more

I think this place has the best quality of meat out of other hot pot places in SLC. They have a wide variety of veggies too and the sauce station has anything you could ask for! Only complaint: the enoki mushrooms are extra :(((( Also the pot is huge and perfect for sharing with friends! Service is sometimes late, but I can't blame them because it gets pretty crazy! read more

AMAZING! So happy there is a dedicated hot pot place that has AUTHENTIC flavored broth especially in SLC. The spicy broth has a perfect spice/kick to it, you can add more spices if you'd like. Lunch is ~$17 for all you can eat (AYCE) and dinner is ~$24. I think the weekends are dinner prices regardless of the time. Arrived around 12 noon with a few open tables, however all the tables were filled by the time we left around 1:30pm on a Saturday. Plenty of options (all types of meat) and seafood choices. Some cuts of meat, seafood, or vegetable options are extra and not included in the standard pricing, but with an array of options we didn't need to venture out of the standard menu. You get your own iPad to place your orders from. There is a little bar area where you can create your own dipping sauce and bring it back to the table. The service was good and staff is friendly! This place is perfect to warm yourself up after a cold day on the slopes! Hopefully this place is still in business next time I'm in town again. read more

Hero Hotpot - Half regular half spicy broth. AYCE - Hot Pot Near Me - Salt Lake City, Utah

POOR SAUCE BAR MANAGEMENT!! The self serve sauce bar was not stocked with the most important ingredients like garlic and green onion. The rest of the add ins were also very low and not looked after at all. For someone who loves sauce this really dampened my experience. My meal felt extremely incomplete. The workers never came over to fix the sauce bar and even when my boyfriend pointed it out to a worker nothing happened. Overall a pleasant experience though. We had a group of 7 for dinner time which was all you can eat $26 which is honestly such a good deal. They had a good variety of meats and spices to choose from. The service was pretty good too. Not the highest quality meats you'll get but overall pretty good. read more

Hero Hotpot - Hot Pot Near Me - Salt Lake City, Utah

I was super excited about this place when they hung up the sign. Another hotpot place to add to the diverse food options that we have here in Utah. It's super easy as well to get a seat. You can choose to call ahead and put in your name, or even do it at the door. Their waitlist is all virtual. They would just need your name and phone number. They will text you 10 mins before it's your turn and asked if you would be there in time. If you don't reply to the text or don't show up in time, you might lose your spot. Ordering here is very simple. Everything is done through the tablet that they will hand to you. You just chose what you would like and they will just bring it to your table. No human interaction needed. I would say make sure you're looking at what you're ordering. There are somethings on the menu that isn't included in the AYCE (All you can eat) - which is weird. There are other locations where you can go for a similar price to get drinks, all meats and whatever you would want to be included in the AYCE price. When you first sit down, you get to chose the broth. We went with the tomato and spicy broth split. The tomato broth was super delicious. We could have just drank that and be happy. The spicy broth was great as well - super flavorful. The meat options and what we got...well some of it wasn't that great. The portion that came wasn't that great as well. I do understand that they don't want food to go to waste, but when they only bring 5 slices of beef for two people - there is a problem there. We basically had to order a larger quantity amount to get a decent portion size. Some of the meats didn't taste great too. I love beef ball with my hotpot, but the ones they served here tasted like the super cheap beef balls and it was stuff with something weird inside. I felt like they got these balls from the bulk area in the chinatown supermarket. It's definiately not the super great beef balls that has an amazing chew on it. I love their dipping sauce option though. There's so many thing to create the dipping sauce of your dreams. They do have a sign there for people to wear a mask and always santize their hands before making the sauce. One thing i would say that is a great improvement would be to make the santizing sign a little bit bigger. The sign was barely noticable, and also the santizer bottle wasn't anywhere visually present around the sauce bar. I saw so many people ignoring that and just doing whatever they please. read more

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I'd had shabu shabu before but not hot pot. That winter-just-starting feeling meant I became obsessed with hot soupy spicy noodles all of a sudden. This place is small and located in a mall, but boy is it cozy!!!! I liked that my friend and I could share a big pot with two flavors. We got a quick and thorough orientation and started putting ingredients on our list through the iPad. So easy!! Then the freshest food came out. We only had to leave our table once to get sauces. The flavor of the spicy broth was out of this world!! The staff were friendly and helpful as well. I think I'll be back here a lot this winter, just be sure to come at least 45 minutes before closing, because I learned on my second visit that they WILL turn you away. read more

My Hero Hot Pot! This restaurant is the best. I quite enjoy going here. I am always stuffed when I leave but in a good way. They have an excellent selection and they make ordering easy with a tablet. They offer a selection of broth I have tried the mushroom, tomato, and bone broth. The mushroom broth Is fragrant. The tomato broth is the essence of tomato. The bone broth is just delicious. My husband likes to get the spicy broth and it's nice because I can scoop a little of the spicy broth into my side. My very favourite part about this restaurant is that you get to make your own sauce. The sauce just makes everything that much more amazing. At first you may find the set up daunting or intimidating. I recommend looking at the menu before hand so you can familiarize yourself. Be patient and thoughtful ask questions if you have them they will be happy to answer. Hero hot pot is more than just a restaurant it is a unique experience for most of us around these parts. I suppose you could go solo but its better with a friend or a date. My only warning is that the broth comes out very hot so don't go diving in taking a sip straight out of the pot or you will regret it. read more

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My wife and I were debating where we wanted to go, so of course I check yelp to make sure we're making a good choice. There is a reason so many of the reviews for Hero Hotpot start with "WOW" or some version of that. This place is intense! So we were heading out around 7pm on a Tuesday. When we got to Hero Hotpot there was about a 20min wait... on a Tuesday evening! The first thing that hit me when we walked in was the aroma of the broth. Like, there was no chance this place was going to be lacking in flavor and they definitely weren't. They quickly went over their ordering system with us. What they do is give you a tablet for your table for ordering. You can pick if you want a single broth, dual broth or another option that we didn't really get into because we ordered a duel broth setup. I got the Beef Tallow extra spicy. My wife got the Mushroom Broth mild. Let me say that when you tell them "extra spicy" they don't mess around. Very sorry for no picture, but there were dozens of dried chilis floating in my broth and a layer of chili oil. So I loved that, but the broth was still exceptionally flavorful. Sooo good. I tasted the other broth as well and it was also very wonderfully seasoned. Once you get the broth figured out you can start selecting as much stuff to put in it as you want. Many different cuts of beef, really only one or two for pork as well as shrimp, fish, squid, meatballs. Many options. All of it was presented beautifully. Many different veggie options as well. You just scroll through the pictures on the tablet and select away, within a few minutes the items are delivered to your table. Other than making your own dipping sauce from an array of available items you don't need to leave your seat. It was a great experience! Towards the end as I was basically trying to catch my breath I literally said to my wife "That was intense!" The food was coming non-stop and it was all amazing. This is a place I'm going to crave. read more

Hero Hotpot - Hot Pot Near Me - Salt Lake City, Utah

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This is one of the best hot pot places I'd tried . Clean place , fresh ingredients , flavorful broth , very attentive staff and the price for all you can eat is a steal. Definitely will be coming back here when I'll be in Salt Lake City again . read more

Hero Hotpot - Flavorful broth . - Hot Pot Near Me - Salt Lake City, Utah

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I've eaten here several times and have had great experiences every time. There is such a large variety of foods to eat in your hot pot and they have a lot of broth options. Everything is ordered via iPad and brought to your table. There is a dipping sauce station w lots of condiments to create your own sauce. It's a smaller restaurant but cozy and comfortable. Customer service is excellent. It's ayce. You should try this place. read more

Friend came into town and wanted to go to hotpot. After a little searching we decided to head down to Hero Hot Pot in the Chinatown market area. The restaurant is a bit on the small side but you can put your cell on the waitlist and browse the market while you wait. Just be sure to not venture too far as you only have 5 min to get back to the restaurant (per the text message they send, didn't want to test it). The restaurant is nice and open with good lighting. With everyone talking in a large open area it can be a little on the loud side. Once seated you order which type of broth you want. There are many flavor options and spice levels. They have also have the ability to do single flavor, two flavors, or multiple flavors in a grid system. Definitely good options for those who are indecisive. The iPad menu is broken down into meats, veggies, and special options. Most meats and veggies are included but specials have a little extra cost. All the meats are thinly sliced and have great flavor. Tips: -Parking lot for Chinatown market is small and tight spaces. It fills up quick on weekends. -Try two different broths and add veggies into it for extra flavor. -Head over to the sauce bar and mix up something unique or follow the recipes posted on the wall above it. read more

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I love Hero Hot pot not just because of how affordable it is but because they offer a wide variety of things. I love getting all the cuts of meat except the pork loin but the pork belly is my absolute favorite. On a weekday lunch it's $18.99 per person on a weekend it is around $22 but it is very worth it if you are looking for a cheap delicious meal to share with friends, especially since it is all you can eat. The vibe is amazing and the servers are fast and likable. I've gone twice, once with my boyfriend and again during FanX week so it was a great place to socialize and enjoy a sit down meal with those you love read more

All you can eat dinner for $25 per person, doesn't get any better than this! They got authentic chinese veggies and a variety of meats to choose from. Also got hairbands and bibs free of charge at the front, for the long haired kings and queens. Great service too read more

Hero Hotpot - split pot, mild spicy and beef bone broth - Hot Pot Near Me - Salt Lake City, Utah

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One of my favorite things about winter is hot pot season!! Hot, savory broth Freshly cooked ingredients Leave feeling full of comfort The real 'heroes' at Hero Hot Pot are the home made noodles and the spicy beef broth. These two ingredients are what differentiates Hero from other hot pot places. The noodles are thick and made to order. The beef broth has so much flavor and the perfect amount of spice. This may be my new favorite hot pot spot in Utah! The service was incredibly fast and attentive. The price is comparable to all other hot pot shops. And it's right next to the Asian market! I would highly recommend you give this place it a try. read more

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Hero hotpot is a great place for friends to gather. The food, atmosphere and service is always fantastic. I've been to Hero Hotspot on multiple occasions, I've always had a great experience. My wife and I bring our friends here when they visit Utah for the first time because we genuinely love the food and the service. You choose a broth, and choose your drinks when you get seated. Then you're given a tablet to order your food. They have great selection of meats, vegetables, and noodles. However, everything takes time and they are really popular, so be patient; your food will come in time. They might forget or make a mistake. Remember they're human, the staff has feelings, so be kind. I read reviews complaining about being rushed or saying they weren't seated because they were closing soon, and the waiting times are long since it has increased in popularity. However, It is a buffet, you can easily spend an hour in here. Especially a larger group, so of course they don't want you there if they're about to close. I don't want you there either, you sound irritating as hell. Manage your time better, don't blame a restaurant for your poor time management skills. If you want to eat at a restaurant; make time for it. It's not fast food. It's good food. read more

Hero Hotpot - Introducing someone else to hero, hope you guys like it as much as we did. - Hot Pot Near Me - Salt Lake City, Utah

Nice and fun place. Nice staff. The coolest doll design with meat! Meat eaters will be happy. Vegetarians don't have as many options but will get by with tofu and sprouts and mushrooms. Nice sauces with fresh garlic and other spices. read more

Hero Hotpot - Meat Barbie doll amazing art - Hot Pot Near Me - Salt Lake City, Utah

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I needed some Thai Basil from the Asian supermarket and we grabbed the opportunity to treat ourselves to dinner at Hero Hotpot. We didn't have a reservation but the hostess was kind enough to seat us at a table that I think they don't give to people with reservations, because it's right next to the door, which stays open, and therefore gets a bit of a winter breeze. There were several additional menu items this time, which was fun. I still LOVE the fried tofu when cooked in the broth, and the homemade noodles are terrific. I took a picture of them but my phone crashed at that moment in time :( The service was good as always. 4 stars this time because the dipping sauce bar, which is always a nice feature of this restaurant, was not kept clean and stocked with bowls and ingredients at any time during our dinner. Still, we'll be back! read more

Hero Hotpot - Really nice custom chopsticks - Hot Pot Near Me - Salt Lake City, Utah

Honestly love coming here every time we visit SLC to snowboard. The difference between this and the other hot pot places is the hand pulled noodles. They may be a bit slow in getting the order to you but for all the right reasons. There is one man making the noodles! Delicious! I would have given this place 4 stars but the service I received during my last visit was a bit disappointing. It seems that the servers were in a rush to leave and the gossiping was nonstop. A bit unprofessional for such a wonderful restaurant. We ordered a sprite and it never came until we asked for it a few times. But nonetheless I will be back for those noodles! read more

As authentic as you'll get (in Utah)! Hero HotPot is officially my favorite hotpot spot in Utah and as authentic as you'll get in the area. They have various broths to choose from and is all you can eat. Their spicy levels are very comparable to what we would get in Chongqing, China. Plenty of meat, seafood, noodle, and veggie options are on their menu to choose from. Ordering is on an iPad so you can easily order additional plates as you go and it all comes out quickly. I love that they have split pot options, for example, my friends and I did the 2 broth option so we could have half the pot spicy, and non-spicy for the other half. Onto that spice I mentioned... I am a huge fan of spicy things. We got the medium level and I was on fire. I still enjoyed my hotpot the whole night, but I was sweating! I would recommend the mild to still get that kick, but not feel like your mouth is burning the whole time. They have a secret menu as well. If you order 4 of the beef belly plates, for example, it will come out as Barbie in a meat dress. Pretty cool! Overall a great hotpot spot in Chinatown. Highly recommend checking it out! read more

Amazing hotpot! This place was a great deal. We didn't have to wait because we made a reservation, but there was a line even on a weeknight dinnertime. I can't remember how much each person was, but it was def under $30, which is really good to me (I'm from Boston, where it's around $30). There was a lot of variety on the menu, and consistently kept bringing out food. They gave us good sized portions, and we had a great time. The meat on the barbie doll was kind of fun, but also weird. Would def come back if I'm ever in SLC again. read more

Hero Hotpot - Hot Pot Near Me - Salt Lake City, Utah

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I don't know what it is about cooking your own meat that is so much fun, but it really is SO much fun! A trip Hero Hotpot (along with their beer) makes for a great night out. There is a wide variety of items to choose from on the menu. I'd highly recommend their hand pulled noodles, yum! I don't understand the appeal of meat served on a Barbie (how do they clean that thing? Yuck!), but it was easy to avoid ordering. Overall, the quality of the meat was low (hence the -1 star) and doesn't compare to my favorite spot in town, but my favorite spot doesn't serve alcohol. So it's definitely a trade-off! Beware of the long wait, which can be easily avoided by getting on the list ahead of time. And watch for the menu items that come at an extra charge. Overall, a fun time and I'll likely be back. read more

An absolute favorite we return to monthly! Huge selection of broths and goodies (they recently added chicken and chicken broth as well). Easy to order with the iPad to keep everything coming. Staff is friendly and so on top of every drink or food tray to come out. My only complaint has ever been sticky floors read more

Hero Hotpot - Mushroom and bone broth - Hot Pot Near Me - Salt Lake City, Utah

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Hands down my favorite hot pot spot ever! They have such a huge selection of proteins and veggies to satisfy anyone's appetite. Ordering is as easy as ever with a tablet for each table. Once you place the order, the food comes out so so quickly! If it's your first time, someone will do a demo and help you order your broths before leaving you to place the rest of your orders yourself. I'd recommend the bone broth! If you like spicy, their spicy broth actually has a decent spice level. The medium spice level was a lot for me, but I just scooped some of it into my regular bone broth, and it was perfect. Meat portions are just the right amount for you to try something different without being too overwhelmed. I do wish there was a half order option or something like that, so you don't unintentionally waste food. There is a dipping sauce making station in the back as well, with signs and hand sanitizer to make sure customers sanitize before approaching. Overall a wonderful spot to fulfill that hot pot craving!! read more