We had our Kia Sedona Van towed there since it was acting up - all "dummy Lights" (Check engine,…read moreetc.) were on. They determined that it was the Alternator & battery. After we drove away, the same thing happened a few days later. They checked things out again, made some adjustments and released the van to us. Again, the same thing happened again, so we had it towed to the Kia Dealer. The Dealer determined that the "After Market" Alternator was the problem and replaced it with a "Kia" Alternator, and things are fine now. This was an unusual problem, and they were very professional in how they handled everything. They agreed to reimburse us for the new alternator. Despite this problem, I would still do business with them and encourage others to use their services.

I spoke with Robert over the phone. Even though we did not use them for our van repair, I wanted to…read moregive a review of how responsive they were to my quote inquiry. Since we were traveling through when we hard our van challenges they were willing to accommodate us and get us in their shop the same day. Thank You Robert!

My son's 2nd car was sitting for over a year and completely dead. Quick call to Firestone as it was…read morebeing towed to them and without hesitation they were on it. Quick return call diagnosed and ready the following morning with a few other recommendations. Loves how they gave it a good once over. Great group of folks working there

Five star rating in all aspects. Jarrod greeted me as soon as I walked in the door. I had a slow…read moreair leak in one tire. He said that they would get me in right away to see what was causing it. The quoted price was $49. There are several good restaurants within 100 yards and I went to one for lunch. When I got back he told me (and showed me) that there were two nails in the tread and they were too close together to repair. I would need a new tire. But the model I needed was only available through the Porsche dealership where I bought the car. I would have to back there to replace it. I asked if we were even with the $49 and he said that since they made no repairs or sales there would no charge. So, Jarrod made no sale, but he certainly made a future customer. This my new go to place for tires and service.

I was in a bind with a flat tire 38 miles from home, on a Sunday. This awesome shop is open seven…read moredays! A friend at church fortunately had one of those portable inflation doodads, and filled the tire so I was able to head straight to Goodyear. Adam, the service manager, greeted me very cheerfully and I explained my situation, including that I couldn't just leave the car and come back due to the distance. He put me very much at ease (as you can imagine I was pretty frazzled), got my info right away and summoned a technician to take my car to the work area. I was able to relax in air conditioned comfort and even got a free cup of coffee while waiting. Before long, it was announced that the culprit was a leaking valve, which they promptly fixed. It was $25. They also checked/filled the other tires. A couple of people came in to pick up their cars while I was waiting and several phone calls came in. I noticed the high level of customer care that Adam showed to everyone he was dealing with, including me. I have a feeling this is a very high quality operation for purchase of tires as well and they also do other types of auto work. Recommended.

I was disappointed with my recent experience at this Goodyear location. I brought my vehicle in…read morebecause of a nail in my tire. Before removing the nail, the technician did not come to me to explain what they found or ask for my approval. I would have appreciated being shown the nail and having the repair options explained before any work was done. After the service, I asked where the nail was because I wanted proof of what had been removed from my tire. I was told they didn't have it and there was nothing they could show me. That left me feeling frustrated because I had no way to verify what had been found or removed. I also felt like the focus quickly shifted to recommending that I replace all four tires. While I understand that AWD vehicles sometimes require replacing multiple tires depending on tread depth differences, I felt pressured instead of being given a clear explanation with measurements and options. I would have appreciated seeing the tread depth readings and understanding why they believed all four tires needed replacement. As a Deaf customer, I expect to be treated with the same honesty, respect, and clear communication as any other customer. Please don't talk down to Deaf customers or try to smooth things over instead of providing straightforward information. Clear explanations, transparency, and respect go a long way. I also believe one of the employees would benefit from additional training in customer service, communication, and disability awareness. Because of this experience, I decided to take my business to a local family-owned tire shop instead. They explained everything clearly, showed me what they found, answered my questions, and did an excellent job. That experience reminded me how important honest communication and customer service really are.

My car was making noises and I paid $3,400 to get new brakes, struts, wheel bearings, etc. long…read morestory short I have called 5+ times and been in 3-4 times and my car sounds worse. I was told "the sounds would stop on their own." Then, "it's not like a safety issue to drive it when it sounds bad." I shouldn't have to come in and beg for my repair to be done correctly. After months, thousands of dollars, and so many hours in and out of the shop, my car should not sound worse. I feel taken advantage of 100%

Like most places, they will gladly sell you $1,500 worth of tires and push their "free rotation and…read morebalancing". Well good luck getting in to have your tires rotated with out dropping off you car. I even tried to make appointment and was told they wouldn't do that. So they basically sell you something that doesn't happen without a lot of hassle. It doesn't take long to rotate tires, but it doesn't generate income so they just blow you off and put you out hoping you will not take them up on it. This is why the automotive industry isn't trusted. And by the way Goodyear on 747 is the exact same way. Shame on these snake oil salesman.

they repaired our tire. We set up an appointment. They took us on time, were courteous and quickly…read moreprepared our tire.

Purchase 4 new tires along with road hazard. The tires halfway through the warranty are about…read morebold. called the store, was told to call or email manufacture. Manufacture said the dealer deals with warranty. No return phone calls, no communication from the Corp. Office. If I could rate no stars, I would total rip off they will not honor or stand behind what they sell. lost my phone number as well once total waste of time and money. good luck manager is totaly lost as well.

Excellent service with affordable pricing! All of our cars for 20+ years have been serviced at…read morePeru. I highly recommend this repair shop!

I have being going to Peru auto repair over 15 years, and this is best auto repair place and honest…read moreI have ever been.

pricey,$30-50 more than others, asked for tire rotation and to top off fluids, NEITHER was done,…read morebut assured it was. Never going back

The store manager is always present and very helpful. He is very accommodating in getting me in…read moreevery visit. The technicians are top notch and I like that they seem to be around for a while!

If I'm honest - having to take my car to a "car shop" even for routine maintenance is like going to…read morethe dentist. You know you need to go but you don't want to. So I'm happy I've found Christian brothers. They have been very transparent, have great service and fair pricing. The staff is constantly pleasant and responsive. We've taken several cars there and each time have received good service. Today was an oil change. I appreciate the free inspection to know what needs to be considered for future work. They also give photos of the items in question. The waiting area is always clean and comfortable. When I picked up the car there was a handwritten note thanking me for the business. In this day - any thank you note is an above and beyond gesture, but to have it hand written was a pleasant surprise. I will definitely continue to do business with them.

He made it right i can't fault them for that actually. Did the right thing. I should have waited…read morebefore i ripped them apart. Honest shop.