Hershey's Chocolate World is an official brand experience and visitor's center that opened in Hershey, Pennsylvania in June 1973. It was founded by the Hershey Company. Beginning in 1910, Hershey began to give tours of its chocolate factory to the public. Visitors walked through real production areas to see processes like bar molding, wrapping, and the depositing of Hershey Kiss chocolates. By the early 1970s, the public tours had become too crowded for the active manufacturing plant. Located next to Hersheypark, Hershey opened Chocolate World as an alternate visitor center for the public to learn about the manufacturing process as well as purchase chocolate products in the large retail shop. My family and I recently visited Hershey while we were visiting our cousins in Pennsylvania. My wife and I had both separately visited Hershey when we were children, but this was the first visit for our own children. After taking a tour around town with Hershey Trolley Works, we headed inside Chocolate World. We went straight for the Hershey Chocolate Tour, where the line moved very quickly. It's not a real tour of the Hershey Factory, but rather a simulated one that is family-friendly. Similar to an attraction at Disney World, visitors sit in omnimover-style cars that move continuously along a track through the simulated factory journey. Our sons loved seeing the anthropomorphic chocolate characters who teach visitors about the chocolate-making process. Afterwards, we headed to the retail shop area to grab some delicious chocolate treats to take with us on the road. And don't worry... there were plenty of free samples too! For any families looking to visit Hershey, we highly recommend making a delicious stop at Hershey's Chocolate World! read more

Hershey's Chocolate World is a great attraction for visitors of all ages and an easy way to spend a couple of hours while you're in Hershey. The facilities are well-maintained, the staff are friendly, and there's plenty to see and do whether it's your first visit or your tenth. A few highlights from my visit: If you're only visiting Chocolate World, you receive two hours of free parking, which is a nice perk. Clean facilities, including well-maintained restrooms. A large gift shop with just about every Hershey product you can imagine. The free Chocolate Tour is a must-do and a great introduction to how Hershey chocolate is made. The tour ends with a free sweet treat, which is always a nice bonus. Plenty of activities for families, chocolate lovers, and first-time visitors. There are also several paid add-on experiences available, including: The Hershey Trolley Works tour Create Your Own Candy Bar Hershey's Unwrapped live chocolate tasting show Of these, I highly recomme nd the Trolley Tour. The staff dressed in old-time attire really bring the experience to life, and their energy, storytelling, and interaction with guests make it a memorable part of the visit. It's a fun way to learn about Hershey's history while being entertained along the way. One thing to note is that the store can become quite crowded during the summer months, so be prepared for larger crowds if you're visiting during peak season. Overall, Hershey's Chocolate World is a fun, family-friendly attraction that offers a mix of free and paid experiences. Whether you're stopping in for the Chocolate Tour, shopping for treats, or taking the trolley ride, it's a classic Hershey experience that's well worth a visit. read more

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I've been coming to Chocolate World for years and I feel like it's an essential part of a day at Hersheypark! You can spend the whole day here doing all of the interactive activities and shows. Honestly, I think they're pretty overpriced and you would be better off spending your time at the Hershey Story museum downtown. However, I think it's a must do if you visit the park. You can go on the free ride about how chocolate is made- and then you get a free sample at the end! They have food options but I think they're pretty overpriced. I would only go if you're on a bus trip and don't have any other options. The gift shop is massive and has different merchandise than the park. They also have deals on certain chocolate items and sometimes have new products as well. The check out lines can get long but move very quickly. There is also a self checkout line than can be hard to find but is very quick. You have to stop by if you're visiting Hersheypark- don't miss it! read more

Very cute and well-done. It has been years since I visited. We enjoyed the variety of experiences they offered here. We did the "chocolate tasting academy" which was silly, but clever and we also took the chocolate ride, which was really fun. There was no line when we went and everyone gets a mini chocolate bar at the end. Of course we didn't leave without some purchases. My son particularly enjoyed the Reece's PB & jelly cups and I enjoyed the Reece's protein powder I picked up. It is a great mix-in with Greek Yogurt. The cafeteria-style food here is nothing special. My son had a sad little pizza and I got a chicken salad, but I had to get two of them because they were so small. The gelato outside is good. Parking is easy and it's free if you are here for under two hours, but shoots up to 60 bucks if you overstay that timeframe. read more

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Best experience ever! Can you believe this was my first time here and it won't be my last. Loved all the Hershey experiences. You get candy treats with every one of the experiences. Loved the gift shop. I like you can pick out your favorites and buy them in mini sizes. So much delicious candy to explore. Make sure to get on the free ride and they Take your picture. We purchased the key chain. Parking is free. I am glad I finally had a chance to experience this and would not hesitate to return. Just keep in mind if you're traveling in the warm weather. You have to worry about the chocolate melting. We traveled during the springtime so our chocolate made it safely home. Still in good condition. read more

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I was finally able to go to Hershey Park in Hershey, PA. It was worth the wait! I had no idea there was going to be roller coasters, a water park, and even a Zoo! The ride for the chocolate world is nice, with information about how the chocolate bars are made and cute characters. You even get a chocolate kiss at the end! read more

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Americans consume more chocolate than any other country in the world approaching a gut busting 390,000 tons per year and nowhere is that more evident than Hershey's chocolate shop in Hershey Pennsylvania. What's far less apparent here is that Hershey continually skirts the line on how much cocoa has to be present to be considered actual chocolate -- the FDA minimum is 10 percent while the average Hershey bar clocks in at 11 percent. In fact, Hershey's has the licence to produce Cadbury chocolate in the US keeping cocoa at 11 percent, while the original version still produced in the UK is 40 percent. Enough of a difference to cause Hershey to sue UK Cadbury to keep their original version out of America (Hershey won.) Nobody doesn't like a Hershey bar every once in awhile but it's nice to know this iconic brand is committed to the bare minimum on quality. Two lazy stars. FYI... US brands with the highest Cocoa content are Lindt and Ghirardelli. read more

Hershey's Chocolate World - My absolute favorite. I sneak them out of the jumbo variety pack on Halloween. I'm a ghoul. - Kids Activities Near Me - Hershey, Pennsylvania

What a great experience. It was nice to hear via the historical trolly tour the story of the Hershey's. We had a very nice time and it is worth a stop whether you have kids or not. It's just simply enjoyable. read more

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We visited Hershey's Chocolate World on a Saturday around 4 PM and were pleasantly surprised to hop right on the Chocolate Tour ride with almost no wait. It's cute and worth doing, but I wouldn't wait more than 10-15 minutes for it. The real highlight? So much chocolate and fun merchandise. Prices were pretty reasonable, and we loved finding some unique and seasonal treats. Somehow, grabbing a mix of favorites and new goodies still only ran us about $30. We also tried the Reese's Oreo Club Parfait... and honestly, it didn't live up to the hype. Kind of underwhelming and lacking flavor - my homemade yogurt bowls with peanut butter protein powder are better (and that's saying something). They do offer non-dessert food like pizza, baked potatoes, and soft pretzels, which is nice if you need a break from sugar overload. We considered doing the "stuff your own Reese's," but the amount of peanut butter looked almost excessive - and that's coming from a true PB lover. Overall, definitely worth a stop if you're in Hershey - just go in with the right expectations! read more

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What more could you ask for? It's a world of Hershey Chocolate and you need to visit. I love Kit Kats,twizzlers and Reese peanut butter cups. It's crowded but that's to be expected. If you just visit the store for chocolate and candy you don't have to pay for parking. I think it's a 2 hour time limit. read more

I've been here more times than I can count. It's a great place to check out if you are in town. My kids love it here and what s not to love - so much candy and chocolate. We always shop till we drop here. The free parking is enticing enough to come and spend a fortune on candy. HA! We will be back soon, the Hershey area is filled with things to go and restaurants to try out. read more

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So lets state the obvious, everything here is delicious....I got a Reese's Oreo Milkshake and Cherry Parfait with Twizzlers. The milkshake was out of this world! The Cherry Parfait was okay...I don't know if I would ever get another one. No the negatives. Hershey is insanely overpriced. Looking at the cost of all the attractions in chocolate (besides the free ride of course) will have you putting a decent amount on your credit card for a family of four. I went during the week so the crowds were not bad. But weekend crowds or summer crowds here get very bad. Parking is free for the first 3 hours I believe, but after that...a HEFTY parking fee is charged. The visuals throughout Hershey are out of this world. Incredible decor, incredible marketing. read more

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Hershey's Chocolate World is fun for even mild Hershey's enthusiasts. Located in Hershey, PA, and adjacent to Hershey's Park, Hershey's Chocolate World is more than just a giant candy store, it's an entertainment complex exploding with experiences for all the senses. There is a free animatronic-based chocolate making process ride. The ride puts out scents of chocolate to entice riders. At the end of the experience, they give riders free mini-chocolate bars. There is also a large food court with selections that, while not gourmet, will get the job done for hungry visitors. This includes pizzas, wraps, and burgers. However, the exceptional foodcourt offerings are the desserts. My wife and I ordered the Reese's Milkshake. It was one of the richest and most delicious milkshakes we have ever had. As for the merchandise, they have everything you can imagine under the Sun when it comes to Hershey's brands. If you are planning a visit to Hershey's Chocolate Town, make sure to include Hershey's Chocolate World. read more

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What's a visit to Hershey Park w/o a trip to Chocolate World!! I've noticed the great changes and expansion that has been made throughout my 20 years of visiting and I love it!! Keep up the great work Chocolate World, see ya in 2026 !! read more

Hershey's Chocolate World - 10'25'2025 $50 later!! - Kids Activities Near Me - Hershey, Pennsylvania

I was concerned that we were going to burn $100 on some tours, but we learned that they offer a free tour. After making a few selections in the gift shop, we queued up and were finally boarded in a car for the tour. A few steps here and I'm not sure how they do it for handicapped folks. The tour was a fun and whimsical journey that shows the chocolate manufacturing process as it starts from tropical cocoa bean to become a wrapped candy bar. On the cart, we glided past animated scenes of chocolate-making, we were shown how cocoa gets roasted, and we watched how candies are formed and wrapped on conveyor belts. At the end, a free Hersheys (mini) chocolate bar! The gift shop is a Walmart sized candy store with Hershey-labeled clothing and buckets of candy and unique items that are only available here. You could very easily fill a shopping cart with sugared treats. Mrs. K. and I managed to escape with just a few items, thank goodness. Overall, I'm glad we learned that the motorized ride is free and the parking was free and we did pick up some interesting gifts. Keep in mind that any chocolate you purchase has to survive the journey to its recipient so be aware of hot cars! [Round number review 24600 overall - 1046 of 2025 - 694 in Pennsylvania] read more

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They have tons of parking and provide 2 hours free of parking. Plenty of time. I've heard that the food court is not good and prices are crazy. But they have a free train ride for families. The milkshakes in the back are amazing (I get one every time I visit). There is usually a character in the back to also take pictures with. And then every possible candy imaginable from Hersheys including apparel you name it. You can purchase tickets for experiences which includes making a candy bar and an interactive show which is fun for the kids too. It does turn into a madhouse but it is a fun place to visit and take pictures. read more

I think I found my new favorite place: Hershey's Chocolate World. From the free 'ride' to the Hershey kiss street lamp to the organization of all the goodies, I was so pleasantly surprised worth how well everything was done here. I am a HUGE chocolate lover, especially Reese's. So, when I saw that you could make your own Reese's cup, I jumped in line. You get to stuff a massive cup with peanut butter and three toppings. There were chips and chocolate and marshmallows and so much more. You even got to add in syrups. This was the best thing I've ever done! The free ride was amazing. It was a good 5 minutes, and it really told the story of the chocolate and the whole start to finish process. The ride was very clean and accessible. At the end, you get a mini hersheys bar, and this was the best chocolate I've ever had. They chocolate here is different! The store was overwhelming but very well organized. You can easily find what you were looking for. Each big 'brand' had there own section: Kit Kat, Reese's, Hersheys. Most of the things I saw can't be bought in store, so this was really cool. They even had vegan chocolate options, which were delicious. Checkout wasn't a mess either, it was very organized. They even had restaurants in here! And, you can even find free ornaments, baby toys, clothes, etc. I need to come back here once a quarter to stock up!! read more

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Last year we had so much fun we decided to visit again passing thru Pennsylvania. We got Easter candy for our kids. Its such a big store. Featuring candy of course and all kinds of hershey merch from chap stick to stuffed animals to clothing and kitchen ware. Something for everyone. They have a food court as well. read more

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Ever wonder what a 5 lb Hershey chocolate candy bar looks like? (No, me either). Want to see how chocolate is made as you go on a ride through the process and get a sample at the end that just happens to end at the gift shop? All this and more options for purchases! Come check it out! A must visit when you go to Hershey Park or are in the area. read more

Hershey's Chocolate World So much fun and absolutely delicious! Everything runs like a well-oiled machine, making it easy to enjoy without stress. The Fall Bundle is an incredible value and gives you a full day of experiences, treats, and family-friendly fun. Highly recommend for anyone visiting Hershey! read more

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Highly recommend hitting up Hershey's Chocolate World when visiting...Hershey. Seems like an obvious statement but I really do think they put on a good show for visitors. We opted to do the Hershey Express Train Ride (high recommend), the Make Your Own Candy Bar (highest recommend), and the free factory tour (not bad but glad I didn't pay for it) Just walking around this place and checking out all of the unique candy flavors and swag you can purchase for your favorite sweets is well worth it. We grabbed some adult beverages in the food court (try the Jolly Rancher frozen drink) and some of their food (pretzel with chocolate dipping sauce!) and enjoyed the ambiance and hustle and bustle of the place while we ate. This was a great spot for both adults and kids. read more

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What a wonderful day eating chocolate all day. We purchase the full experience. It is significantly cheaper online. Each activity was so much fun! The employees are full of energy and enthusiasm which totally makes the experience great. This experience is great for the whole family. The trolley ride is great learning experience of the history of Milton Hershey plus chocolate samples are a plus. It's an incredible story! We made our own Hershey candy bar and watching the process all the way to customized our own packaging wrappers. And before you leave you have the opportunity to buy all the chocolate your vehicle can hold Highly recommend! Enjoy! read more

Hershey's Chocolate World - Kids Activities Near Me - Hershey, Pennsylvania

We still come here every time we bring the family to Hershey. The tour is always a hit and the new(ish) make your own chocolate bar experience is a neat thing to do. We have not done the mini shows yet or the trolley tour but i am sure we will eventually. I think Hershey also stepped up the food game in this location, although if you want something more substantial the Chocolatier is right nearby. There are shakes and basic fast food, plus a couple of healthier options like a salad. Again, if you are visiting the town for the first time Chocolate World is a must. read more

The Hershey's complex is huge, and amazing. There's an amusement park, a waterpark, an animal park, and there is also Hershey Park Arena, a stadium, and the Hershey resort hotel that has been open since the early 30s. Hershey's also has a campground/RV park. There is a separate Hershey museum out in town, that covers the history and legacy of Milton Hershey. Unfortunately, I didn't have time to see the museum. A ticket that gets you into all three parks. Is $84.95. If you walk up to the front gate, less for seniors, military/veterans, or juniors, or if you buy your ticket online. With this ticket, you also get into any of the parks for free the last two hours before closing the night before, to give you a preview. At the center of everything, is Hershey's chocolate world. Parking for the chocolate world is free for the first three hours, which is a very good amount of time. . If you do one of the paid activities at chocolate world, your parking stays free it was fantastic lots of things to do, and of course, lots of things to buy. It is chocolate heaven. They have a huge selection of bulk chocolate, for sale at a reasonable price. Unfortunately, they don't do factory tours, just because of the large amount. Of visitors. There is a free "chocolate ride", that is a virtual factory tour. The other four activities are paid activities. The prices are a bit on the higher end, but they do offer tickets at a discount for a multiple activities. The activities are the same price for all ages, but they do offer a discount for military/veterans. I only did. The Hershey's trolley works, which is a tour of the town of Hershey, talking about the history of Hershey's, as well as the history of the town. It's a fantastic tour (see my separate review.). The place is a chocolate lovers dream! I had a blast read more

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Don't miss this adorable stop right before the entrance to Hersheypark. it's a must visit! There are a few paid experiences available, but we opted for the free Hershey's chocolate tour ride, and it did not disappoint. It felt like a mini Disney ride, super cute, with lots of fun props and smooth, moving cars. The storytelling about how Hershey chocolate is made was both entertaining and informative. It's a perfect activity for all ages, I even brought my 8 month old along, and we both enjoyed it! The ride was longer than I expected, which was a pleasant surprise. Definitely worth checking out if you're in the area! read more

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We enjoyed the exceptional customer service and fun experiences at Hershey's Chocolate World! Such wonderful employees and who can complain about making their own Reese Cup?! Learned a lot about the history of the Hershey Chocolate heritage and legacy of Milton Hershey. We had such a wonderful time! I would have marked it higher but the restrooms were dirty and could have been managed better. But - the experience was 5-Stars without a doubt. read more

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There were 11 of us, ranging in age from 9 to 61. Free parking for up to 3 hours was definitely appreciated. The free ride, including a mini chocolate bar at the end, was fun. Our main attraction was the Make Your Own Chocolate bar. A bit on the expensive side but the kids thought it was amazing, so it was worth it in the end. Pick your base chocolate: milk, white or dark and up to 4 "mix ins" from pretzels to chocolate chips and/or even sprinkles. The kids loved watching their bar flow along the conveyor belt. The handmade labels are cute and the keepsake box, fun. read more

Hershey's Chocolate World - Starting the candy bar process - at the front of the assembly line. - Kids Activities Near Me - Hershey, Pennsylvania

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This was an amazing experience on the Christmas season 2025. The ride is not more than 20 minutes. It's very safe, very educational and they give you chocolate at the end. Most importantly it's free. read more

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We stopped by on a holiday weekend and expected the busy crowds. Overall it was a fun experience and was on my PA bucket list to visit. Lots of photo ops, fast-casual dining, tons of unique products to shop from, and a fun ride that's located during the free tour. One note to keep in mind: Parking is free for just 2 hours then it turns into $60! read more

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Such a fun experience. Highly recommend the train experience. There's also a walk through museum but we skipped it due to the long line. read more

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Had high expectations that weren't met. It's ok, I personally don't want to come back again but my kiddo loved it despite the hiccups in the experience. It's inside a large building which is great for the winter when it's so cold outside. However, it was super crowded. I bought a holiday package that came with 4 different activities in addition to the free chocolate factory tour. -No one really enjoyed Unwrapped, it felt so fakely enthusiastic and the jokes were not funny. My kid was not amused, she only wanted the chocolate box. After moving into the 2nd room, something was wrong with the audio we couldn't hear the lady clearly but we didn't care. -Holly Jolly trolley was ok. Kid had never been in a trolley before so she liked the ride and the visit from Santa. We did the trolley at night and I would not recommend that. The trolley goes around town and couldn't see much in the dark. It can't be helped that there was just so much enthusiasm from the guide about how great Hershey the founder is. Maybe he is a great guy but felt like brainwashing. -Create your own chocolate bar would have been a great activity except that something was wrong with one of the machines at the packaging station so the line kept getting stopped. I think this should have taken less than 30 minutes but with all the repairs the line barely moved and it took more than 2 hours from first getting into line and finally getting out. We wanted to just quit many times but kiddo really wanted her chocolate bar. We were lucky that we only paid maybe $10 for this event because the holiday package was a good deal, I can imagine someone who paid full price ($35) would be furious. --Hershey's great chocolate expedition, we actually missed this activity completely because the previous event ran over time by so much. I think could have been able to change the time at ticket counter but after waiting in line for 2 hours for Create your own Chocolate Bar we just wanted to get out of Hershey World. read more

Chocolate world which I would'be mixed up with the museum , has the bigger venue and store and the free ride. Sadly the ride no longer shows the live chocolate making because it cannot handle the million crowd. I think World made a good move on this but it makes me less interested to do the ride except I was with friends that wanted me to go with them to the ride. When I researched the website, I was going to do the tasting and the chocolate lab but it seems I could not book individually in advance based on my research and they were both booked when we arrived at the museum first. The museum and chocolate world being different from each other wasn't obvious to me from the website . Maybe I looked wrong or maybe not as apparently others have made this mistake. Fun place to visit but some more accessibility could probably be provided. read more

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Hershey's chocolate world is about an hour and a half drive for me and my family, and we will come randomly on an afternoon just to ride the chocolate world ride, grab a chocolate bar, and head home. During some of our darkest days it has been the light we needed for cheering up, and during our best times, it was the happiness we shared while there. We love the seasonal displays and taking advantage of any clearance sales! Plus getting to see exclusive new flavors as they come out! read more

Hershey's Chocolate World - Kids Activities Near Me - Hershey, Pennsylvania

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We had so much fun! The factory ride was really cool and the gift shop very nice! We had been traveling out of town for the week so this was a nice little stop on the way back home. We didn't do any of the extra stuff that you pay for, however we did buy some souvenirs and candy for our kids and grandkids. I highly recommend and hopefully will get to go back someday! read more

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Everything was so expensive. The people at the tolls for the parking were quite nice. When we ordered the food, the lady working looked like she really wanted to quit. She also forgot 2 items we ordered. It was $50 for a chicken snack wrap (which was about three inches long and wrapped horrendously), 2 waters, 1iced tea, a berry parfait, a pepperoni pizza (very small, and the pepperoni tasted like dog treats), and a Capri sandwich (there was too much bread, and it was stale). The forgotten items were one of the two waters, and the pizza. We weren't even there for an hour. read more

My dreams of "Charlie and the Chocolate Factory" came true! It was my first time in Hershey and Hershey's Chocolate World. The city smells like chocolate! The town is so clean and feels like a magical getaway. I was here for work but had an evening to explore before making it to Chocolate World. Chocolate World does not require admission, so if you're in town and want to explore a little bit of Hershey history, check this place out! You can go on a cute history ride which ends with a chocolate sweet treat. Loved learning about the history. I did go a little crazy with the amount of candy I purchased. I view it as supporting the community. read more

We had a very fun day at Hershey World! We did all 4 of the paid experiences as well as the free tour. I would HIGHLY recommend if you don't have children with you to SKIP the tasting & the movie. Both are highly geared towards children and I wish we would have been warned. Even with children I wouldn't recommend those two, but definitely not without them. The tasting was probably the worst one. You get a tin of snack sized chocolates (plain Hershey, rolo, dark Hershey, cookies and cream, and I think some other basic one) And idk, it just wasn't good, the show they put on for it is for kids. But the trolley was AMAZING, the host was just awesome and you got the story and history of Milton Hershey and it's quite remarkable. The create your own chocolate bar was fun too! Definitely can't miss those two. read more

Came here with my nephew. Chocolate world is a great place to visit to kill a few hours when it is hot or cold outside. The ride is free and seems like it is getting a glow up and after the free ride you get a free candy bar to enjoy. The store is huge and is hard not to pick up a treat when visiting. read more

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Hershey's Chocolate World was all but a given place to check out during our time in Hershey. Since we were in the area for a short amount of time and the park itself was closed, we wanted to soak in as much of the other attractions as we could. That being said, after checking out a nearby museum we took the short drive over here to check it out. HCW strategically located close to other attractions on the grounds of Hersheypark. As such, there's plenty of parking and likely because we were there in the offseason we found a spot super close to entrance. From what I can gather, HCW is several different things in one - a ride, a factory tour, an interactive space where you can make your own sweets, and of course a retailer where they sell Hershey products. The space was large upon entry, and even though it was buzzing I could only imagine how much busier it gets during peak season. Anyway, our time was limited so we didn't get a chance to do many of the attractions, but of course we wanted to check out the merch. So many Hershey products in a variety of sizes - including some confections that were only available here. I ended up getting a few of my favorite candies, as well as some souvenirs. Overall, Hershey's Chocolate World was a fun way to spend some time. The kids will love it here, but there's enough to keep adults entertained too; we barely scratched the surface here but I imagine you can spend a good chunk of time taking in all it has to offer. It's definitely worth a stop in during your Hershey explorations. read more

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A very large Hershey's store with a bunch of exclusive merchandise, but I do wish they had the old timey wrapped Hershey Bars we had seen in the Hershey Story Museum gift shop but held off on purchasing because we figured they'd have them here (labelled from Chocolatetown USA). Lots of variety and countless hours you could spend there - and plenty of treats as well from milkshakes to Jolly Rancher inspired refresher beverages. The Chocolate Ride wasn't as great as I expected it to be - I wish we had seen something a bit more realistic about chocolate production, but when it's free you can't really complain. read more

Hershey's Chocolate World - Kids Activities Near Me - Hershey, Pennsylvania

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