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    Hertz Rent A Car

    2.6 (116 reviews)
    Closed 8:00 am - 5:00 pm

    Hertz Rent A Car Photos

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    Reviews With Photos

    Javi M.

    This place need better service for the customers. I made a reservation to pick up my vehicle and when I showed up to pick up my rental it wasn't available.

    Front door

    Guys here refused to rent me a car through my insurance company (Progressive) with a DMV printout from the kiosk and my passport. This is after saying they would! Very poor customer service and he seemed to think it was funny when I told him I had work in 2 hours.

    Tanar R.

    Please stay away!!! 1. Dirty car 2. Terrible customer service (store manager) 3. Customer always wrong policy They said the car in the photo was not dirty and the outside were water spots.

    Some kind of red liquid splattered on the driver's side.

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    3 years ago

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    8 months ago

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    9 months ago

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    4 months ago

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    6 months ago

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    Photo of Javi M.
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    1 year ago

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    5 months ago

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    1 year ago

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    10 months ago

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    1 year ago

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    1 year ago

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    Photo of Javi S.
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    1 year ago

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    1 year ago

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    Photo of Tanar R.
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    5 years ago

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    2 years ago

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    6 years ago

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    Photo of Stina J.
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    2 years ago

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    3 years ago

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    5 years ago

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    3 years ago

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    3 years ago

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    4 years ago

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    3 years ago

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    2 years ago

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    2 years ago

    The men at the front desk by the name of Kyle and Nat were very rude and not helpful, Customer service is horrible.

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    2 years ago

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    4 years ago

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    7 years ago

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    4 years ago

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    4 years ago

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    3 years ago

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    4 years ago

    Quick and efficient! The manager Amber is great!!! I was in and out in no time! Excellent service!

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    3 years ago

    Amber went above and beyond to help get me into a car another location didn't have. I would recommend this Hertz location to anyone.

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    5 years ago

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    7 years ago

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    3 years ago

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    4 years ago

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    Page 1 of 3

    Ask the Community - Hertz Rent A Car

    Review Highlights - Hertz Rent A Car

    Amber and her coworker were very down to earth, professional and had a can do attitude.

    Mentioned in 22 reviews

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    Avis Rent A Car - DIRTY

    Avis Rent A Car

    3.7(65 reviews)
    5.0 mi

    Ok..I rented from here to go to Universal studios with my daughter. At first...the hours did not…read moreaccommodate the return of the vehicle so Chris said I can drop it off at the carwash on the block. 1. When I picked up the car...it was NOT Chrus but another man. He had an attitude and was very rude. His attitude was horrible. I had to ask the Lord to make him stop because I was about to go off on this guy. He handed me the keys and said the car was all the way at the end of the strip center behind a gas station..no other help or information. They DO NOT bring the cars to the front if the building...they are so lazy and unprofessional. CONDITION OF THE CAR It was dirty...the inside of the windshield has not been cleaned for so long...the car kept saying the oil needed to be changed...clearly it is not being maintained. There was NO WASHER FLUID AT ALL. Now...they put a 250.00 hold on my debit card. I returned the car Sunday at 830 a.m. by Tuesday afternoon...they still did not check the car in. I called and asked them to close the car out and stop holding my money hostage. He acted like I should have allowed this since he let me drop it off there. It is not my fault they are open only . Few hours. It does not give a person the right to hold my money hostage for 3 days. I prayed against this location. Horrible horrible customer service. GO TO ANOTHER LOCATION IF YOU CAN...THIS PLACE SUCKS. I WILL BE COMPLAINING TO AVIS HEADQUARTERS ABOUT ALL THIS...

    SERVICE: Car rental for 5 days while my vehicle is in the shop for repair…read more VEHICLE CONDITION: The cleanliness of the car rental was average. The vehicle's interior was generally clean but could have benefited from more thorough cleaning. The car has a neutral scent, neither remarkably fresh nor unpleasant. Overall, car was not outstanding but acceptable for a car rental. CUSTOMER SERVICE: I chose to rent a car from them based on the after-hours phone service information, which states that they offer free drop-off and pick-up service within 3 miles of their location. However, upon arrival, I was informed by the representative that it was a one-person operation and they do not provide those services and not to rely on the information provided by the after-hours phone service. To make matters worse, the representative did not accompany us to show the rental car but simply handed us the key and directed us to find the vehicle ourselves. We were left wandering in the parking lot, searching for the specified car. There were no instructions provided on the car's operation, either. Their poor customer service and inconsistency in their information left me feeling frutrated and dissatisfied with my overall experience.

    Photos
    Avis Rent A Car - Dirty car...was not cleaned

    Dirty car...was not cleaned

    Avis Rent A Car - THESE PEOPLE DONT EVEN MAINTAIN THE OIL...DO NOT RENT HERE

    THESE PEOPLE DONT EVEN MAINTAIN THE OIL...DO NOT RENT HERE

    Avis Rent A Car - DIRTY CAR

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    DIRTY CAR

    Budget Rent A Car System

    Budget Rent A Car System

    3.5(33 reviews)
    3.8 mi

    We rented a 12ft moving truck from this location as we were moving across the country and Niery…read morewent above and beyond to help us make our move as smooth as possible. She's extremely friendly, professional and knowledgeable. I could not recommend this location enough. Thank you Niery!

    *COSTCO MEMBERS - BUYER BEWARE* This Budget Car Rental location in Fullerton, CA appears to be…read moreindependently owned and operated by a person by the name of Niery, and unfortunately my experience was very disappointing. Upon returning the vehicle, we questioned several additional charges that appeared unnecessary and unclear. Instead of receiving a professional explanation, the conversation became argumentative. We later attempted to call to resolve the matter, but the call was disconnected, making it very difficult to address our concerns. We were also told that certain protections were included with the additional insurance coverage we purchased, only to later discover separate charges for roadside assistance. In addition, there were unexpected "sickness fees" and Toll Road charges added to the bill, despite the fact that we never used toll roads during the rental period. I ultimately had to verify this myself through etoll records using the vehicle's license plate information. To make matters worse, the vehicle was not properly cleaned when we picked it up. It had not been washed or vacuumed, which gave a poor first impression from the start. Overall, the customer service, communication, billing transparency, and vehicle condition did not meet expectations. Based on my experience, I would not rent from this Budget location again.

    Photos
    Budget Rent A Car System - Missing mirror cover

    Missing mirror cover

    Budget Rent A Car System - 2020 Ford Mustang Convertible    Upgraded me to this car !

    2020 Ford Mustang Convertible Upgraded me to this car !

    Budget Rent A Car System - Back lot

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    Back lot

    Hertz Rent A Car - carrental - Updated June 2026

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