NOT LIKE OTHER DEALERSHIPS. I'm in the process of buying a…read more911 and have reached out to a lot of dealerships. Ehren was superlative and the gold standard on information and just talking about cars. He took his time and thoroughly explained the ins and outs of different generations, what to look out for etc. I even inquired about a ppi and he not only was very forthcoming, but also gave me some places that do it well around the area- one of which, auto strausse, was reccomended by my friend's dad who's a big porsche guy. In the end I decided to go another route but I would reccomend Ehren and his team at Supreme Motors to anyone looking to buy any car

5 Stars - Supreme Motors in Costa Mesa - Pristine every time…read moreThey take great care of our family's two SUVs. Always perfect--the cars come back looking like they rolled off the showroom floor. That deep, mirror-finish shine you can see yourself in. They've got a clean, professional setup on Placentia Avenue near 19th Street--appointment-based, call ahead to set up initial s. Easy, no fuss. I text Ehren--he's quick to reply, we set something up, and he sends his crew. They're solid. They cover surrounding areas, even 15 miles out like me. No problem--they show up, do the work. Seats wiped, carpets vacuumed, windows clear, wheels shiny, trim polished. Everything flawless without me saying a word. And those monthly maintenance packages? Great value--keeps everything looking sharp without breaking the bank. Friendly, on time, they care. Call Ehren at Supreme Motors--your cars will look great.

Thanks Juan and Brett for making our experience smooth and (kinda) quick. I mean these things…read morealways take time, and Independence Day weekend is a busy time for these places. No hidden packages, no fuss--in and out the door, got my new car and I'm good to go.

Very disappointing experience -- especially after having a great experience here in 2023…read more I originally leased my 2023 Toyota from this dealership and had a great experience, which is why I was so disappointed by what happened when I recently came back to discuss my end-of-lease options. I was shown a vehicle they had in stock and simply said I didn't like the color and asked if they had one in white or black. The manager came over and repeatedly acted as though my preference about the color was ridiculous. At one point, he literally wrote "COLOR BLIND" on a piece of paper. He also repeatedly brought up my credit score and made it clear that he believed I wouldn't be able to get a better deal anywhere else because I was already with Toyota Financial. I told him multiple times that I was not ready to trade in my vehicle that day and wanted to take some time to figure out my options. Rather than respecting that, he continued pressing me with, "Well, what do you need to figure out?" He then told me that if I didn't take the car that day, I would eventually end up without a car and would have to Uber to work. I was also told that my lease buyout was about $4,000 higher than the amount stated in my lease agreement because of a "certification." That didn't sound right to me, so I decided to step back, review my actual lease paperwork, and get an independent opinion before agreeing to anything. I left feeling pressured, belittled, and honestly pretty shocked by the way I had been spoken to. Then comes the part that really says it all: the very next day, I received a voicemail from the dealership saying they were suddenly able to get the color I had originally asked for. So after being told they didn't have the color I wanted and being pressured to take what was available that day, suddenly the color I wanted could be found. I completely understand that dealerships are businesses and that negotiating is part of buying a car. What I don't appreciate is being pressured, having my credit score repeatedly used against me, being told I would essentially be stranded without a car if I didn't make a decision immediately, and being made to feel ridiculous for having a simple preference about the vehicle I was considering. I had a genuinely positive experience with this dealership in 2023. Unfortunately, this experience completely changed my opinion. I would strongly recommend anyone considering doing business here to know the terms of their lease, get the buyout numbers in writing, and don't let anyone pressure you into making a decision on the spot.

We stopped by to check out a Kia EV9 they had listed on their site. After speaking with Norman and…read moreBrian, it was clear right away that we were dealing with professional and genuinely relatable people. Used car sales can carry a negative stigma, but from our first impression, there was no pressure or typical sales tactics--just a team focused on helping us with the Kia EV9. When we sat down to go over financing and numbers with Frank, we expected the usual back-and-forth with a sales manager--but that wasn't the case at all. He was straightforward, honest, and just as professional. The entire team was transparent, including clearly explaining the ceramic coating add-on so there were no surprises. Even after we left the lot, they continued to go above and beyond--quickly addressing a couple of follow-up questions and a small concern we had. We absolutely love our EV9, and we've already been recommending them to others looking to get into an EV. If you're in the market for a well-maintained EV and a smooth, no-pressure buying experience, this is the place to go.

*** BUYER BEWARE ***…read more *** SHADY BAIT & SWITCH TACTICS *** The price on the website is not the final price even though they say it is on the phone. Once you get into the room to sign the final deal, they add things like "ceramic clear coat" something out of the 70s. I got a very slick and slimy feeling and escaped.

If you are tired of the typical, high-pressure corporate dealership experience, do yourself a favor…read moreand come here. It is incredibly rare to find a business with this much history they've been a family-run Ford dealership since the 1920s, and you can truly feel that legacy the moment you walk through the door. They treat you like a neighbor The entire team is wonderful, honest, and deeply knowledgeable. They take the time to listen, answer questions, and make sure you're taken care of, whether you're buying a new vehicle or getting service done.

I came in here about an inquiry I had about a Mustang. Max Darougar was immediately helpful. He…read moreanswered any questions I had and helped me work out a deal. He went above and beyond by going in on his off day to help me deliver my vehicle to my home. I would definitely recommend coming to this place and speaking to Max

I had an amazing experience purchasing my Porsche Cayenne from Carbeeco in Costa Mesa, and I…read morecouldn't be happier with the entire experience. I flew in from the Bay Area and bought the car without seeing it in-person. The process was professional, easy, and completely stress-free. A special thank you to Morris, who was absolutely fantastic. He was knowledgeable, patient, responsive, and genuinely focused on making sure I felt good about my purchase. I never felt pressured or rushed, which made the buying experience that much better. Morris went above and beyond to answer all of my questions and made sure everything was handled smoothly from start to finish. The Cayenne is beautiful and exactly what I was looking for, and I truly feel like I had a first-class buying experience. It's clear that Carbeeco cares about both the vehicles they sell and the customers they work with. If you're looking for a high-quality vehicle and want to work with someone you can trust, I highly recommend Carbeeco and especially Morris. I would absolutely buy from them again!

Liars. Liars. Liars…read more They don't even deserve this 1 star. Ever since I bought my Sienna here, I've had brake squeaks. I took it back three times, and the last time I took it back, they said they replaced all the pads and rotors but didn't give me a receipt. About two months ago, the manager called me back and tried to guilt trip me into removing the review. He said, "Did we really deserve that one star? We tried everything we could to fix the problem." I told him, "You didn't fix the problem. That's just an excuse. "The reality is you did not fix the problem." He said, "Well, at least give us some credit. We put in new rotors and the pads." I said that was nice but it doesn't fix the problem, and they keep lying over and over. Lies over lies. Yesterday, I took it to have the brakes inspected and get an oil change, and come to find out, the front is at 7 and the back is at 3. I drive about 200 miles a week, so there is no way. They probably never even changed any brakes or rotors at this point since they never gave me a receipt. They lied to me repeatedly. I hate when I am taken out to look like an idiot, and I have the proof from the inspection receipt. I will report this to the Better Business Bureau now.

My assistant service manager has been with me for 20 + years and through 4 cars. He tells me what I…read moreneed, not what I should have done.

It genuinely hurts my heart to leave this review because I have been a loyal customer of this…read moredealership for years when it comes to oil changes and service. The service department has always treated me well, been professional, and is the reason I kept coming back. Shout out Tony! Unfortunately, my experience with the sales floor was the complete opposite. I came in expecting honesty and transparency, especially as an existing customer, and instead felt misled and pressured. The numbers presented to me did not align with my original lease paperwork, and when I asked for clarification, I was not getting straight answers. I would never recommend anyone come here to buy a car. Thank goodness I did my research beforehand and brought my lease paperwork with me so I knew what my costs should have been. I feel bad for customers who may not know to do that research and could end up paying far more than they should. I work in sales myself, and experiences like this are exactly what give sales professionals a bad reputation. Honest sales builds trust. Shady tactics destroy it. This was incredibly disappointing because I wanted to continue doing business here. There is a huge difference between the trustworthy service department and the experience I had with the sales side. I don't even know if I would return to the service side though after today's negative experience with sales.

I had scheduled an appointment and apparently a few things had been lost in translation,…read morefortunately Kathryn in the Service Department was able to rectify the situation and provided superior customer service! This is the second time I've had Kathryn as my Service Advisor and I appreciate her honesty, tact, and manner! A true pleasure to work with!

Aggressive Management and Shady Phone Tactics -- Avoid Erick Garcia"I want to warn anyone trying to…read moredo business with AutoNation Honda Costa Mesa. We never even stepped foot inside their physical showroom; we negotiated the entire deal for a 2026 Honda CR-V Hybrid Sport-L over the phone and via email with a salesperson named Aiden.Everything seemed fine until they sent over the actual numbers worksheet. Despite promising an upfront discount, they packed a massive $2,379 in mandatory, hidden dealer add-on packages (labeled as TPP and VPP PLUS) right back onto the bill. When I realized these junk fees completely wiped out their advertised discount and pushed the car well over MSRP, I sent a direct email explaining exactly what I refused to pay for.That is when the masks slipped. Instead of a professional response, I received a phone call from the Sales Manager, Erick Garcia. The moment Erick realized he was dealing with an educated buyer who understood the math and wouldn't be bullied, his entire demeanor turned incredibly rude, defensive, and condescending. He tried to use aggressive fear tactics over the phone to force the deal through, hoping we would just cave.Because we kept our distance and did this over the phone, we were able to hang up and completely block their shady practices. If you want a transparent, respectful car-buying experience, stay far away from this store. Erick Garcia and his team do not like it when buyers catch them padding contracts, and they will treat you with total disrespect the second you call them out on it."

I want to be fair with this review, so I'm going to lay out exactly what happened and let you…read moredecide for yourself. The Good: Zed runs a no-nonsense operation. No pressure tactics, no surprise fees, fair pricing, and a quick and easy transaction. It's refreshing compared to the typical used car dealer experience, and I genuinely appreciated that. The Bad: I drove off the lot and immediately noticed two warning lights on the dash: charging port fault and airbag. You know how cars flash a few lights on startup and they disappear within seconds? That's what I assumed. Besides, you're spending $50K+ on a car and you don't expect to drive away with these active warnings. I simply trusted Zed on that. Both turned out to be real issues. $1,400 paid to fix it. During my inspection, one of the Falcon Wing doors hesitated when opening. Zed said it was probably the sun, shade, or dust interfering. I took his word for it. It wasn't. $650 quote from Tesla. One week later, a steering rack warning appeared. $4,000 quote. Total damage in week one: over $6,000 on top of the purchase price. My Take: I want to give him the benefit of the doubt and assume he didn't know about these issues. But either way, it's clear these cars aren't being thoroughly inspected before they hit the lot. I'd give 3.5 stars if I could, but $6,000+ in repairs within a week makes 4 stars hard to justify. Would I buy from here again? "Maybe..." But next time I'm bringing my own inspector, spending more time on the test drive, and checking every light, every panel, and every moving part myself. Bottom line: Good dealer. Smooth process. But do NOT skip a thorough pre-purchase inspection. Do NOT assume the car is in good condition because you're having a good experience during your time at the dealership.

The best place to buy a pre-owned Tesla! So happy we found them. They really take care of customers…read moreand rehab the cars. Some dealerships I visited first in Norco and inland empire were selling auction cars without even cleaning them, let alone fixing what's wrong. These guys were honest and their finance rate matched my bank so I just financed there. Great service!

After driving my newly purchased Audi Q5 from Phillips Auto for two weeks I can with confidence…read morerecommend this dealer. From the beginning to the end their staff made the deal smooth and hassle free. Special thanks to Michael Alibrando - General Sales Manager and MJ (Mike) Lumia - Sales Manager for their assistance and promptly answering my questions. Thanks guys, Sam Scott

Phillips Auto is on PCH across the street from Balboa Bay Resort in Newport Beach. Parking is easy…read more The property is clean walking in the jewel box of collector's cars. I was nervous as I arrived alone and every past experience with dealerships has been abrupt & rude and had felt like I got had at some level. The day before, I had consulted with Carmax who offered $1,900 less than the online Kelley Blue Book offer. The week before that, a friend offered to help me sell my Jeep but he tried to get me to sign my title without a date saying that's what all sellers do in advance of selling cars. (Never sign the title until the money has been surrendered to you and the buyer is standing in front of you. I felt betrayed and disappointed by the so-called "friend". I had already contacted a shop owner & friends who only purchase Jeeps. They all wanted to buy my Jeep but times are tough lately & no one was liquid to purchase. I'm telling you all this to let you know how discouraged and roughed up I was feeling by the time I arranged my appoint my for Phillips Auto to see my Jeep. I am spreading the word now that your experience with Phillips will also feel great. You will be greeted in a friendly, professional casual manner. I finally met the affable Andreas (who had been communicating with me about my Jeep I was thinking of selling) and the impressive Bianca who feels like a friend from the start. She is in charge and you feel comfortable and charmed and informed. Both are kind and efficient while appraising my vehicle. Bianca's experienced eye and candor helps the checklist go fast. Their offer price was transparent and fair; very close to my Kelley Blue Book estimate. Bianca is prepared and lets you k is what she is thinking & openly helps you along with understanding the process. I chose to finalize selling my Jeep to Phillips because they gave me a fair offer and did not waste my time. Also, there was no pressure; they gave me the time I needed to call a couple friends' approval to hear their thumb's up. I got free water & a peaceful environment despite other customers & representatives doing business. The showroom is busy but not loud or bustly. Yes, I could have gone privately to sell my Jeep. But I had to get real with myself; I have never sold a vehicle privately before & my Jeep was older & would need time & investment of staging it well to sell it in my own. I did not have the knowledge to do all the trudge work necessary & not the time to meet & haggle with prospective buyers when Phillips has the staff & equipment to pass the Wrangler along to someone who would be just as happy with it as I have been driving it. The paperwork was quick. Phillips will do everything needed. All I did was sign & cancel my car insurance--and that process was not as nice as selling the car, wouldn't you know?! (I certainly felt taken advantage of by my car insurance later that day. That is a different and not as cheerful of a Yelp review & I have been with the same insurance company for 40 years.) Phillips treated me better on our first transaction than my long term insurance agent. Phillips Auto even provided me a complimentary Uber ride home. The wonderful element about Phillips is integrity & decency at this family-owned dealership. My car insurance franchise is also family-owned. Mind boggling with how wonderful I regard Phillips Auto. I'm going to keep referring all whom I care about to do business with Phillips Auto. Bianca is stellar. Please tell her you read this review. She is great people!!

Had an amazing experience here with Tito I was able to walk in and get the truck I wanted with no…read moreissues. Would highly recommend shopping here for your next vehicle!

Update: In less…read morethan 2 years since buying this car, I've had to put about $4000 into repairs. Water and engine oil tanks were both cracked and had to be replaced. (There was actually a warranty/recall on the engine oil tank but by the time I figured it out, it was too late. It seems the dealership could've gotten it fixed for free but didn't...). Intake manifold flap was faulty and had to be replaced. Tires had to be changed and all brakes needed maintenance only a few months in. Etc. I accept that I bought this car "as is," but I was told certain things worked, and given representations about the cars condition, such as "It's been well-maintained..." and they were blatant lies. This was my first time buying my own car and I didn't know exactly how to check these things. They took advantage of that. I regret buying this car from them and I will never go to a sketchy used car dealer like this again. Lesson learned. Don't make the same mistake as me. Buyer beware. Do not buy cars from Nash.