Excellent baked goods. Consistent quality. High standards for the products they produce - especially their breads. Consistently noted for uneven customer service. Expensive and overpriced fresh sandwiches soups, coffee, and the like. Serving staff at counter can be surly and just down right rude without reason - definitely not with charm or generosity - as if you genuinely irritate them for even placing an order. Sad, read more

Can't say enough in favor of this place evidenced by being my breakfast-of-choice most days, but a special shoutout to their Arnold Palmer. Their lemonade is the perfect level of sweetness and tartness to complement the iced tea perfectly. read more

Hi-Rise Bread Company - Arnold Palmer - Bakeries Near Me - Cambridge, Massachusetts

Overpriced and rude. Careful they like to up charge for takeout bags (50 cents, even Whole Foods does try to scam that hard) and then not even give a bag!? And give attitude when confronted. No thanks for a $27 sandwich. read more

I went to this place recently to get something for lunch. It was very nice and convenient from where I was staying. The sandwich was so giant that I couldn't finish it so I saved half for another day. The person was very friendly and polite (which is something that you don't see much in NYC) and they didn't charge me for a carry out bag .. (which some places in NYC do!). I will definitely be going back again read more

The banana bread should be called sugar bread. Too much sugar and little banana. Gross.

Food was super expensive 20$ for a large sandwich. The bread was good the rest was mediocre. The staff is rude. Almost deliberately rude.

i've been coming here for years and it truly never disappoints. There is no bakery with quite the same enticing smell when you walk in--I wish i could bottle Hi-Rise's delectable bread smell and make it into a candle! All of their menu items are incredible, whether for breakfast or lunch. I'm shocked by how low the ratings are here, definitely not deserved. Can't recommend enough! read more

The service staff was extremely rude, and the food is not worth the high price tag! $14 for HALF a sandwhich, come on! read more

Returned after 5 years. Somehow it's gotten worse holy cow. Just bring the prices down already, it was legit actually sad to see. Teo poor guys sat down next to me laughed at the cost of their lunch, said it must be bc the students at Harvard pay such high tuition and then proceeded to wait about 20-25 minutes for their sandwich. And it wasn't even busy. It's just such a sad place to be, watching how they rip people off and then make them wait to add insult to injury. The manager is apparently the reason for all this read more

Actually 3.5 stars. Let's start with the good. The breads are delicious (it's a bakery) and the sandwiches are quite good and creative with delicious sauces and fresh meats. Normally that would be good for a 4 to 5 star review. But prices matter and the cost of a sandwich here is fairly outrageous given that it's basically a no-frills bakery and sandwich shop. There is no atmosphere and it's located in a non-descript part of town, on a road, next to a Thai massage place. Accordingly, $20 for an ordinary size sandwich (not big enough to share) seems to me outrageous. Mine was a chicken breast, some mayo spread, a slice of cheese, a piece of lettuce and a couple pickle slices. Maybe the cost of these ingredients was $4....maybe less. So to charge $20 for that seems pretty over the top even with the current environment where the cost of labor and other overhead has increased. At $12 per sandwich this is a 5 star establishment. At $20, it's hard to recommend unless money is of no object to you. If money and quality matter to you, check out Three Little Figs in Somerville. $10 sandwiches that are fantastic. read more

service was terrible people were not friendly, prices were insane I can't believe anyone would pay that for coffee let alone a sandwich and some soup. Like almost 50 dollars in ridiculous, they need to make some serious changes. read more

Hi-Rise Bread Company - Allen Likes It Grilled Special Stews - Bakeries Near Me - Cambridge, Massachusetts

This place has a great vibe with a really nice patio. The coffee is really good but the food is lacking. The bread on my sandwich was stale and the egg in my sandwich was over cooked so the yolk was cooked all the way through. I also tried the oatmeal which was only in a very small to go container not any sort of bowl. It made it very difficult to eat. The staff was pleasant but didn't know that they had run out of granola for sometime. I would come there for a cup of coffee to enjoy the patio on a nice day and maybe a piece of toast, but that's it. read more

Hi-Rise Bread Company - Front entrance. - Bakeries Near Me - Cambridge, Massachusetts

See all

Wonderful bakery Good sandwiches Nice wine selection Like a trip to Europe Great place for lunch read more

This is a sad one... I used to go here every single day for about 2 years for a coffee and then sometimes, lunch, soup, sweet, pre-made dinner, etc I loved it, I knew it was "pricey" and that was annoying but fine because it was just so good... Then, I moved and was not around for about 6-7 years and popped in last week for lunch for 2, total was 85.00 Both Soups were bland, had to add little salt and pepper packets to each (I used to love their soups), sandwiches were lackluster (my sandwich had olive spread for example as part of the recipe, and there was a smidge on there, a smidge), the other sandwich a grilled cheese had one side not "grilled", some ingredient not in there, but waited 30 min (mid afternoon not overly crowded at all) really... wow time showed the game was off, different, and it was really sad. The way of the world I suppose, got big and successful, cashed in and the beloved home base is now an overpriced and underloved pit stop for profit. I mean who knows the whys but it was clear, this isn't the hi rise that we knew and love, that is long gone - I won't be returning to my ex favorite place... and I do not recommend even for a once in a while. Oh and what was once the best latte was also just meh, ah you can never go back they say...bizarro hi rise has killed the original and lives on as a soulless and expensive walking dead. #RIPHiRIsE read more

​An expensive place for breakfast. Just keep in mind that you will easily spend $15 (after T+T) for breakfast here. Check out the food price on the menu here, https://www.yelp.com/menu/hi-rise-bread-company-cambridge/concord-ave-menu I got the avocado toast ($6) and the lemonade​ ($3.25). Both were good! Will I be back? Yes. Just won't be a regular! I love the space. It is well lit and offers plenty of tables for conversations with friends. read more

Hi-Rise Bread Company - Inside - Bakeries Near Me - Cambridge, Massachusetts

See all

Here's a more informal revision of the Yelp review: This place is way overpriced for what you get. The snobby employees act like they're doing you a favor just by taking your order. And the food itself is nothing to write home about - pretty basic bakery stuff that you can find better versions of just by walking a couple blocks. With much better options nearby at the same or lower prices, I can't really recommend wasting your time or money here until they get their act together on service and quality. read more

A good local bread store; the scones I got years ago were a bit dry, but otherwise one can get a variety of breads and cake loafs here. The prices are steep, so beware. read more

Haven't been here for awhile (2 years) after being a regular. Found the service really lacking - like they are annoyed that customers want to place an order. Prices have also become surprisingly high. Food and bread look delicious but I don't think I'll be coming back. read more

in Cambridge we call it " high price" bakery. It's a lovely spot with good enough baked food but it's laughable prices. The service is also consistently snarky as other people have commented on read more

$9.50 for a cup of soup! And the soup is 1/3 potatoes. That's it for me! A hungry family could have a meal for that amount. The place is understaffed and no one seems sure about what they're doing. read more

I really wanted to like this place but left here disappointed twice. Came here for lunch for the first and second time and my goodness they are extremely slow. Ordered a breakfast sandwich at the counter both times and both times my order did not make it to the kitchen. First time they owned up to it and gave me a bakery item of choice while I wait. The second time, nothing. Just a cold, unapologetic guy with glasses saying it's coming. 20min later I got my sandwich. I can see why others say it's a hit or miss. It's a beautiful place but unfortunately not consistent in the service department which is a shame, the food is actually really good though a bit expensive. Best of luck and hope the service can improve. read more

I never used to venture to this area of Cambridge, but these days I pair a visit to Hi-Rise with a stop at the gluten free bakery down the street. It's a welcome place to sit and enjoy a coffee/tea before heading back into the throes of Harvard. While Hi-Rise doesn't have the best coffee in the area, they do a decent job. I usually get a latte or a chai latte (Mem Tea) with their homemade almond milk. The almond milk does have a bit of a texture to it, which is more noticeable in an iced drink and isn't always what I'm looking for. But it's rich and creamy in a hot drink. Grab a punch card to get a free drink down the line. I haven't tried the food here, although I do get the occasional baguette or country boule for the Tall Man. He and other friends consider the bread to be top notch, although they don't have gluten free options (plus, there's probably too much cross contamination with their open bakery right next to the dining space). Service is friendly and pretty speedy, unless you come during weekday lunch hour. There's a bathroom in the back, which you need to ask about since it's accessed behind the counter. Despite how rustic and quaint the place feels, it's not the best place to work, since there is no wifi, and I don't think there are plugs. But people seem to come more for food and conversation than anything else. read more

Hi-Rise Bread Company - Bakeries Near Me - Cambridge, Massachusetts

Some breads are excellent, nice deserts, but sometime comically expensive, like $38 for a 6" diameter pecan tart. read more

Hi-Rise Bread Company - Bakeries Near Me - Cambridge, Massachusetts

I was a fairly regular customer at both Hi-Rise sites in Cambridge. The pandemic ruined the Mass Ave site and its aftermath destroyed the. Concord Ave. store. When prices for sandwiches start at $17 dollars, something is terribly wrong. Everything else (cookies, cheddar snails, loaves of bread) are something that people like me can no longer afford. When you can get prepared food and sandwiches at an overpriced emporium like Formaggio for a lot less, why ever go to Hi-Rise? I would love to support local businesses like Sarahs and Armando's but not when I'm being gouged. Good luck to them. They've made it clear that they neither want nor need my business. read more

I saw a fly landed on the Real Food on the display glass!! Cannot believe it. I think they need to cover the food with something..

If I could give this place zero stars I would. The employees act as though they are doing you a favor! They have zero concept of what service means. These people frequent the farmers' markets in Cambridge and think their goods are from a Parisian boulangerie. What a joke! On top of that there seems to be a racist undertone in the way they treat their various customers. read more

Hi-Rise always caught my eye when I'd pass through Cambridge, before we moved here. Now that I'm in town, I love it like I love my friendly neighbors. I think it is a treasure. The coffee is well pulled. The smell of baking bread is always so welcoming. The dessert and pastry options are unparalleled. The wine selection is cute and to the point. I would pay good money to find the person who used to make their jam that they no longer sell (and as a result, I no longer eat jam). I am sad that they change the menu sometimes to drop things like the shakerato, which was a rockin' espresso concoction. But unlike some other customers, everything I've eaten here has been good to great. I wonder what I'm doing so wrong and who painted my eyeballs with this rose-colored film... If I had to join the bandwagon of gripers, I'd say their challah isn't where it's at. But I have yet to find a challah in these parts that isn't too sweet or too airy. So I'll let that slide. The chocolate cork recently made me contemplate whether or not driving across town for a pastry is a reasonable thing to do. I am thoroughly enjoying the fact that prices in this area can be refreshingly lower than other cosmopolitan areas that I've grown accustomed to. San Francisco will groom a person to eat a $40 piece of avocado toast with a shrug and a gulp. And I'm not flush with the dollars. But I will spend on quality food. I'm a very happy customer here. read more

Hi-Rise Bread Company - Aesthetics. - Bakeries Near Me - Cambridge, Massachusetts

I did a lot of work on the laptop here throughout the weekend because my airbnb was next door. It was sometimes crowded, and that can be intimidating especially when you just want to hole up in a corner to study. But the ladies working the counter are really nice, and the coffee isn't tragically expensive (slightly less than Starbucks prices). Furthermore, I watched as a patron who was frustrated they didn't "accommodate her" in time (wait ur turn, lady!) but the workers handled it with grace and apologized even though they did nothing wrong lol. I really don't write that many reviews but I wanted to do this one because I saw her bitch at them and want them to know their work didn't go unnoticed. Clearly the locals love this place, so I suppose both the staff combined with the yummy bread are the reasons why!!!! read more

Hi-Rise Bread Company - No frills iced coffee (compostable straw so I don't feel like an ass) - Bakeries Near Me - Cambridge, Massachusetts

Crew is definitely loving what they do. Sip as you watch their regular baking operations - a live baking performance as the team crafts their many breads. At the same time, baked goods head out in bread crates for sale or delivery. I did knock it down for the Large hot drinks being only 16oz and... Who likes GRITTY almond "milk"??? Not me, how about you? I was shocked that the almond milk in my vanilla latte was GRAINY - right from the top. So odd, so bad, they should stop using that brand. _________ Walked back three blocks to take the drink back. They were completely unwavering on the use of their in-house ground almonds. What a misguided pursuit of quality. I even suggested that they liquify (and better yet filter) their almond "milk." On this point, they lost sight of quality. They even justify themselves by saying some customers like the grit. For those customers I say pour boiling water into a bag of ground coffee with almonds, drink up and stay away from easily flattered folks that are trying to serve quality coffee - you've messed them up. Now they think gritty coffee is good. See you on the chuck wagon. read more

Hi-Rise Bread Company - Left and right brain works. One side caffeinated and the other rising to the occasion - Bakeries Near Me - Cambridge, Massachusetts

Today is National Holocaust Remembrance Day, and I'm celebrating with the only thing I ever get at Hi-Rise -- challah. Their challah is different than most other ones I've had -- it only has a hint of sweetness, which I like. They offer plain or raisin (I've yet to try the raisin one), and it comes in a large loaf for $7 (it's huge!). Happy Challah-Day! read more

Hi-Rise Bread Company - plain large challah for $7 -- also available in raisin - Bakeries Near Me - Cambridge, Massachusetts

See all

I want to start off this review by saying that their mocha iced coffee is excellent! However, I do not recommend getting food here. The cheddar snail was extremely hard to bite into, I probably could have used it to play a game of hockey and it would have served a better purpose than trying to eat it. My boyfriend and I ordered breakfast sandwiches for here the other day (the hi-rise and avocado toast). These two things took over 35 minutes to make (it was a Saturday). I'm not sure if it has always been this way, or if this is as a result of lack of help but it was disappointing to wait that long for lack luster breakfast sandwiches. I would recommend for the coffee, and the coffee only. read more

Good bread, coffee and other food. Lately very rude service, though, with a lot of condescension. I thanked one server for my coffee and got a weird, sarcastic "No probem" in return. So infuriating that I won't be going back there. Gratuitous rudeness on top of sky-high prices doesn't cut it. read more

I used to live this place, in fact I had my friends to the one in Harvard Square in my birthday. Yes, I've been going here for so long, I remember when they had a place in the learning complex. The prices have gone wayyy up while the quality has gone down. For example- the oatmeal used to have cherries and candied pecans. Now you get cranberries and walnuts. The molasses better, but it was also bigger. Also, one used to be able to put one's milk in one's own coffee. Those days are gone. *Sigh* I hope that this place goes away so that it can be replaced by something decent. I'm sad that we've lost the Boston Tea stop and Dado, only to be replaced by inferior chain stores. Maybe now it can balance out if a mediocre local place closes and we get something good. Probably, too much to ask since with the crazy market, only chainstores can afford to move in. read more

Walked in during a quiet Tuesday late morning for some brunch, there were maybe 3 customers in the restaurant. I walk up and order the Huevos Rancheros and am told the order would take 15-20min to make. I said no problem and waited for 20 min or so before approaching the front to check on my order. When I asked about it, I was told that the front staff had no control over when the kitchen would complete my order. I said no problem I'll wait a bit longer. (how long could eggs, beans, salsa, and toast take?) I wait another 30 min, asked multiple times about my order and was given some excuse each time. I politely asked the front staff to check and after nearly 1 whole hour of waiting I am finally given my order which was mediocre at best. Would not recommend this place to anyone. read more

Tried this for the first time. Price is really high even for small mediocre pastries. Not worth the cost

Extremely rude customer service. My friend and I arrived at 1:35pm, we called from the car and put in an order for a turkey sandwich --hich isn't that great to beging with-- and wainted 30, thirty, minutes for it. The computer order entry shows 1:40pm The sandwhich was delivered at 2:08pm. I called them from my car at 1:57, a girl answered and said it would be a minute. But we waited another 11 minutes. Then a very rude guy with tatoos on his arms delivered the sandwich to the door and not insisted that we waited only 10 minutes, but was so rude as to insult my friend with: "You have no patience!" Who treats their customers like that? Disgusting! read more

I have been a fan of Hi-Rise over a good many years but I won't be going back. The prices have risen faster than a Back Bay hi-rise and the service was just plain rude today. I'm never a fan of someone suggesting I add a 10% tip on take out but I went along with it anyway, however, as I waited, and waited, and waited and was treated rudely by the same woman, I came to regret it. The total for one veggie sandwich and one chicken sandwich plus a vanilla bean cake was just shy of $60, rude snubs included. Er no thanks. Voting with my feet. read more

From 2017-2019, while living/ studying in Cambridge, I patronized Hi-Rise almost daily. I often lunched there & bought bread desserts for celebrations in my Cambridge home a half block away. That store seems to have closed. I was glad to realize recently that the other Hi-Rise store is located a short (walking) distance from my son's apartment. The store currently has some kind of "no entry" policy, for #Covid, I think. Hi-Rise IS a bit hi-priced but I liked my occasional lunch there when I had one on occasion at the Mass Ave location. I invited my son to have lunch there today -- we were celebrating. We ordered 2 expensive lattes & sandwiches & I left a large tip for the person who took our order & informed us she would bring our sandwiches out to our table on the street. It turned out that my son needed a restroom. He waved someone in Hi-Rise down. She came out & told him "no restroom" & to try the deli down the street. In other words, she sent him to, another establishment, one he was NOT patronizing, to do what her place would not. Just as I, who had 10 minutes earlier had (over ) paid & (over-tipped) for lunch, asked to cancel the order, an employee slapped down tge 2 expensive lattes, saying "here's your drinks. We'll refund the rest." Apparently I was supposed to pay for this greed & briefer-line cruelty. It will be a very long time before, if ever, I patronize Hi-Rise. I read more

Went for lunch dining out they apparently have 3 small tables. Very long wait for sandwiches. Finally brought out paper bag, no cutlery no napkins. Asked for hand sanitizer, was told that none can be brought to the outside tables. Probably Cambridge Covid-19 violation. Finally a few napkins arrived to our table, server seemed pissed off, he threw them onto table where they immediately blew onto the ground.hrew Sandwiches are nothing special; rather pricey. Paid by credit card, was told i would get a paper receipt. Never got one. Had to wait additional 10 minutes after we finished out meals to get a paper credit card receipt. Other than that, the weather was fine. read more

These people have pop ups at the various farmer's markets in Cambridge. Their baked goods, breads and granola are good but not exceptional and definitely not worth the prices they are charging. My biggest issue with them is their lack of customer service or none at all. The staff at the various markets always seem aloof, and disinterested in doing their jobs. It is disgusting and a total turn off. You are selling baked goods on the streets in Cambridge not in a Parisian boulangerie. It is not my fault that you had a poor upbringing or lack training. Get with the program! read more