We brought my son's car in for body work after a car backed into the rear of his car while at school. Robert at Highpoint completed the repair within a week. You could not tell that the collision ever occurred. The Quality of the work is phenomenal and matched by their customer service and integrity. They will be my first choice for any other vehicle maintenance or body work. read more

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Would give this place 6 stars if I could. The staff here are incredibly professional and kind. Our whole engine had to be replaced due to a leak, and they were very communicative and prompt. The texting feature was very helpful when trying to plan when repairs were getting done and an estimate for pick up. Also, great place to go if you purchased your car from Carvana, as they are in network and we only had to pay the deductible of $100 plus a shop fee of $35. For having to replace a whole engine, what a great place to take our car that puts professional first. read more

Just picked up our BMW and couldn't be happier with the results. We had a tree fall on our entire back of the car and crash the window, ruin the bumper, break the lights, etc. They not only entirely fixed the damage, but detailed the insides, took care of some extra scratches around the car, and filled up our tires and checked everything. All relatively reasonably priced as well, as they knew insurance didn't cover storm damage so they really took care of us. Robert and the staff were all very professional, we were referred to him due to living locally and will definitely be coming here for any car needs in the future! read more

I had my car towed to High Point Auto. I suspected my car needed a new transmission. The mechanics diagnosed the problem as a shifter issue. They fixed the problem at a fraction of the cost a new tran would have been. I strongly recommend High Point Auto. read more

Great service, dependable and reliable. Thanks to Robert for expediting the parts and completion in time. Thanks also to Fred and Angel, great teamwork. Thank you High Point Auto, my Toyota CHR looks like brand new again. Highly recommended. Thanks again Robert! read more

I highly recommend High Point for both body work and mechanical issues. We have a 2016 Honda van that's been retrofitted with a ramp to accommodate my wife's disability. That involves complicated issues. It was hit by another car and required really major work. High Point did a great job on the repairs, did them as promptly as they possibly could, helped me deal with the insurance company, kept me informed every step of the way as to exactly what was going on with the car. They really understood how important that vehicle is for us. They have done other work since and continue to do excellent work. I can honestly say that providing quality service is just as important to them as getting paid. read more

Robert helped me out with a CARVANA warranty issue quickly and painlessly. Once the parts were in, they were able to take my car on arrival and we're done by the time I went for coffee, even contacting them for some additional minor issues they found. read more

Highly recommended. Great Customer service. Robert is the man to go to for a great job done to your car's repair.

My car was hit in an accident..thanks to Fred and his team just got my car back and it looks amazing also he called and gave me an estimated time of when the car would be ready and it was. Thanks!! Ruth B. read more

High Point Auto Body & Service - 2013 Honda Civic! - Auto Repair Near Me - Chicago, Illinois

I had been in an accident and the back of my Acura RDX had some cosmetic damage. I brought it into High Point Auto and they have it a very through investigation on the spot. With COVID it took some time to bring it back but when I did they had all the notes on file. I explained that I was leaving for a vacation so we would have to do it before or after a certain time. I worked with Robert who was AMAZING and he squeezed me in so it would be ready for my road trip. I was SO impressed with the team and how wonderful they were. They were very realistic with the time line and my car looks freaking awesome. I would highly recommend High Point Auto for your car needs. They were quick and very fair with all the work. Ask for Robert, he's great! Thanks guys!! read more

When I had my bumper replaced last year, High Point was honest and on top of the other guy's shady insurance company. They really came through in a rough time. For a smaller recent repair, they were super-quick and took really good care of me and the car! read more

DO NOT GET A UHAUL HERE. I reserved a Uhaul truck and tow dolly over a month in advance. Confirmed, reserved, all good. It was super convenient because I lived just a couple blocks from here. I scheduled it for early in the morning and planned my whole intense move day after that. Then, literally the NIGHT BEFORE the reservation date, they impersonally notified me that they had moved my reservation to the evening, and changed the pick-up location to a store in another city entirely. What??? Turns out they NEVER had the kind of truck I had "reserved" and moved me to some other random store that did. Then why give me the option to reserve it in the first place? Why confirm it? They did nothing but flat out lie to me and then did nothing to make it right. This is a terrible, terrible business that I hope goes out of business soon. Avoid at all costs. read more

I brought my Mercedes coupe in to Fred after hours on Monday and it was ready for me Thursday evening. I had a LOT of work done--my car was barely running. He was kind, thoughtful, and explained everything he did on my car to me. He showed me pictures of my completely warped tires (I brought it in to fix a flat & get a tune up) and happily answered any questions. The price was absolutely reasonable, and my car runs AMAZING! The difference between before and after is incredible. Please bring your business to Fred, he's a good man. I'm a 23 year old woman and he didn't try to rip me off or treat me like a buffoon. Before this experience, I actively avoided anything car related because I'd get treated, talked to, and looked at, like an idiot in car shops. And rightfully so, honestly, I know nothing about cars. Fred didn't take advantage. From what I can tell, he has good business from the Uhaul rentals already. Bring your cars to High Point! read more

I brought my honda civic in to get the back bumper fixed from a fender bender on LSD a few months ago. Fred gave me a fair estimate and had my car ready in one day. He even fixed the front bumper for free! Everyone I've interacted with there has been very friendly and professional. Definitely recommend! read more

I had a very good experience with this body shop, their work is excellent and they are very honest. I went to them after the shysters at Grand Auto took my insurance money to replace the door and put a used/damaged door on my car so they could pocket more money. I would highly recommend this place! read more

Called these guys up at 6 PM. on Saturday, June 1st--one of the busiest moving weekends of the year looking to rent a 10' U-Haul truck the next day. Surprisingly, Fred, the owner answered the phone! He answered all our questions and confirmed availability. We reserved our truck online. Showing up the next day and the place was busy with many trucks coming in and going out. Sam, one of the other employees, got our truck ready and went over the entire exterior with small stickers to mark dents and dings they already knew about so we weren't liable. After a few quick pointers, we were out the door in 15 minutes. Returning after posted hours, Fred was still there and took the truck off our hands. I received the invoice later that night and it was within $5 of our estimate. End-to-end service was excellent and U-Haul makes renting a truck a breeze. The truck itself was fine and easy to drive. The two employees we worked with here, Fred and Sam were great and didn't give us any grief for the last-minute rental. Only con, and not worth a downgrade to 4 stars is that the location is tiny and on a fairly busy street. I'm glad we didn't have to get the truck into the lot after hours! Overall: great service, no-hassle, would rent from this location again. read more

I rely on yelp for finding the best businesses based on people's reviews but I never felt the need to write my own - until today. I made a reservation with U-Haul on 7/5 to reserve a truck from this location for my move on 7/25. I received a confirmation the same day stating my reservation was made for the time-slot I requested. I got a call today from Fred at High Point saying that my reservation would be for HALF the amount of time I was previously confirmed. I need the extra time I was previously confirmed for because I have a bad back and need to be careful while moving. When I called him to tell him that I had been previously confirmed for the amount of time I originally requested, he began cutting me off repeatedly on the phone, yelled at me, and even HUNG UP on me! It took another 3 times calling him to try to get him to answer my questions and he said he didn't care about my previous confirmation and hung up again. Fred was harassing me and said he would not honor my reservation but said he did not cancel it, so now I have to call U-Haul to get everything figured out so I don't get charged for services I won't be using because Fred wouldn't tell me if he canceled my truck or not. Do NOT give this shop your business. Fred runs this place and is extremely rude. No customer deserves to get yelled at and berated for something like this. read more

I was introduced to High Point by a trusted friend and now I refer all my friends to High Point. It is hard to find a mechanic whom you feel will give honest estimates, but I trust Fred to be fair and honest with me concerning any work which needs to be done on my car. I live in the Southshore neighborhood of Chicago which is quite a bit of distance from High Point, and I will gladly pass by the hundreds of other repair shops to have Fred work on my car. read more

I had to run in here the day before I needed a van and had no problems at all. Fred helped me and was polite and thorough. I'll agree with Taylor B. that the check out was unorthodox but it actually made it more friendly. The van I got was brand new and I had no troubles at all. While U-Hauls's pricing is a bit overpriced (89¢/mile), this is not High Point's fault. Sometimes renting a vehicle is just expensive Will use these guys again. read more

Read a lot of reviews before I moved to pick the right Uhaul dealership. High Point was rated the best, and after renting from them I agree with the reviews. When you place the order online at uhaul.com, you'll get a 6 hour moving window. This wasn't enough for me, so I called. Fred from High Point had no issue adding 2 more hours to my rental. Then when I was still not going to make it by closing time, they gave me instructions for dropping it off after-hours with no fee. Now, all that is pretty normal at a Uhaul. I've rented a few before. But the nice thing about this place is it's an auto shop, not a Uhaul store. That means they aren't going to try to sell you a storage unit or try to make you sign up for a million things. They also don't have a ton of trucks, so you won't be standing in line instead of hauling your stuff. No complaints. A+ read more

I've used these guys for their U-haul service 3 times in the last couple months and every time I've been able to reserve the truck I wanted for the amount of time I needed without having to pay an arm and a leg. Plus all the trucks I've rented have been in great condition and ran great. The owner has been there every time and he's always been polite and fun to deal with. I've recommended this place to several friends and will be returning as needed in the future. read more

I was referred here by a coworker for an oil change and 20k mi checkup and Fred took great car of me and my little car. Pricing is fair and I was able to drop off before work and pick up after. Easy hours for a working gal! read more

Take your business elsewhere! They are rude and the customer service is awful. These people are a bunch of frauds who take advantage of others. They wrote additional charges on my receipt after I signed! I would not recommend this place to anyone. read more

My family and I have been bringing our cars here for many years now. Everyone here is very trustworthy, honest and knowledgeable. High Point is definitely the place to go for auto repairs and maintenance in Chicago. read more

I've rented UHaul trailers twice in the last two years from this place. Both times Fred the owner has been very nice and straightforward. I called, he told me to go to the website and reserve the truck online. Done. It was easy. Fred is also a mechanic and that seems to be his main business. I'd definitely give him a try first if I need something done in the future. read more

High Point Auto Body & Service - Auto Repair Near Me - Chicago, Illinois

Fred is the absolute Best! He was so helpful with my car. He gave me a loaner car and had mine fixed within 2 days. 10/10 would recommend definitely go here. read more

Best customer service and fair prices. I have been a customer since 2015, I would vouch for Fred and for his honesty.

This is a great place to take your car! Fred is friendly, knowledgeable, fair on the prices, and always tries to get you the best deal if you are using used parts. Highly recommended! read more

Fred and his team at High Point Auto Body recently performed some repair work on my rocker panels and passenger door. The results were excellent and their work was done in a prompt manner with fair prices and a level of honesty that should reassure anyone in need of service. I would highly recommend this shop to anyone in need. read more

I called on a Friday afternoon because I heard a horrible noise from somewhere under the hood of my car. I had never been here before, and I felt like I was in good hands because Fred asked who I was and said he knows all of his customers. He was very concerned and asked if I could leave my car overnight so he could diagnose on Saturday morning. He called me the next day and told me the issue and how it would need to be fixed. He was able to fit me into the schedule, order the parts, and complete the work by Monday afternoon. When I arrived to pick it up, he showed me the damaged parts and explained exactly what happened and why I was hearing the noise. He was very helpful and knowledgeable, and I plan to take my regular car maintenance business to High Point Auto Services. I highly recommend this business! read more

Initially I had a great experience here with an oil change and a Uhaul rental. However, when I went back for my next oil change the owner tried to charge me $64 instead of the $25 fee written on all the flyers around the office. This made me uneasy. The next time I went to get my oil changed at the actual car dealership they told me the oil pan bolt was stripped and that it was going to cost $500+ to replace. I've been told that this stripping can only happen by incorrect removal and replacement of the oil pan. I will not be going back and would not recommend to others. read more

Quoted online at $30. Billed over $190, plus cost around $80 to fill the gas tank before I returned it. Yep, $190 plus gas for a one-day van rental. I assumed around $50 plus mileage and gas - in other words, even assuming almost a 100% markup I still was charged $100 more than expected. It would have been even worse if I didn't return it clean and with a full tank. Never again, U-Haul. read more

I've used this location twice for contracting Uhaul services, mostly due to the proximity to my apartment. Both times I was disappointed with the quality of customer service and friendliness of staff. The first time I rented a short truck and was able to get the truck on time and in a clean condition. The customer service was lacking, however. Because I would be returning the truck after hours, I was quickly told to throw my key in a dropbox and pointed to a gate where I could enter a code to get in and leave the truck in the evening. The staff member rushed through the whole process, even when I asked clarifying questions to make sure I would do the right thing in the evening and have no problems. He seemed annoyed that I didn't immediately see the drop box and in a rush to get back to sitting at his desk. Later that evening, I had trouble with the code that I was given for the gate to the lot. There was no number to call after hours in case of difficulty and several other passersby tried to help me get in the gate with the code I had been given to no avail. I ended up having to take the uhaul back home with me and return it in the morning, missing work in order to do so. I could not have been met with a more rude response. The staff member tried to charge me for an additional day and for the level of the gas tank and extra miles I had used. He did eventually agree to not charge me for the gas, but I still paid the extra mileage I had had to drive in order to bring the uhaul back for a second time in the morning. No apology was given to me for the issuance of an incorrect code and the staff member made me feel "stupid" for not having been able to open the gate. I was assigned this location for my most recent uhaul pickup. I had some reservations, but decided to give them another shot. Customer service was more or less the same - they are in a hurry to get you out the door, don't explain insurance policies, and quickly rush you through checking the mileage, condition of the vehicle and checking the gas tank. When handing over a $50,000 vehicle to a stranger, I think they could be a lot more thorough and customer-oriented. As contractors for Uhaul, they just don't give a crap. There are better places to pick up your Uhaul. The staff at Uptown Uhaul is so much nicer! read more

FRED IS AWESOME! Their prices are reasonable and not typical for Chicago. Not only do I get my auto work done there, but I rent U-Haul vans to move my art. It's nice to just be able to call up and say, "Hey it's Adam, can I reserve a van for 1 today?" read more

Great! they handled my rental car and a lot of the communication with the insurance company. Plus my car looks great!

This is THE place to get your car repaired on the Northside or Uptown neighborhood. Fred Hassen is knowledgeable, professional, and fair. He has MANY years of experience and knows cars inside and out. He is kind, courteous, and will not BS when he reviews your car and tells you what it needs. His prices are fair and he does quality service back by a guarantee. I first met him 8 years ago when my old 1994 Chevy Geo Metro needed service. He kept my car running until I decided to purchase a new one ( Chevy Cruze... a SUPER CAR!!) when it was first introduced on the market. Even then when I told him what I was going to purchase, he told me to wait awhile(roughly 6 months) to see if there were any defects and to see what the reviews were on this new model. The reviews came in and they were all superb. I love this car, but Fred gave me good advice. This is the type of practical no nonsense advice one will receive when they visit his shop. On a personal note, Fred has a been a good friend to me. I have been thru some major stresses and changes in my life the last 6 years, and within the last month, but Fred has been there to listen and offer advise. I will NEVER forget that. He has a FRIEND/BROTHER for life in me. Sincerely,James Anderson Chicago * * * read more

The most gracious man named Fred helped me with my moving experience. I told him I might need my U-Haul for a smidge later that I had rented it and he replied "no problem. I'm on your team." And he was. A funny dude with a big smile. Very refreshing. read more

What a Mensch.I call 8:23 Monday morning, Fred answers the phone & tells me, yes, I can buy Just the bar for the wardrobe box I've got despite the fact that they normally do not sell them separate. And then he charges me 3$ for it. Really super customer service. read more

Great and friendly service for my 97 Corolla. My car was done quickly and at a good price for the work that was done. Will be going back again! read more

Needed a U-Haul for a semi-last minute move (a week in advance). I have heard and been apart of all kind of rental horror stories before, so it's important that I shout out to Fred and High Point Auto Service for a very easy rental. I called ahead to verify that I would in fact have the truck I requested when I needed it. Fred was on-call and confirmed everything and promised to meet me with the truck at the time I needed it. When I arrived, he remembered me from my call, and everything was taken care of within minutes. He estimated my cost, which I was actually billed LESS for when all was said and done. The check-out and return was a little un-orthodox, but if anything this helped the process. He even attached a phone # to call him at all hours with a problem. The truck was old, well weathered, and didn't drive to smoothly, but it got the job done and it was clean. I will return to High Point Auto again at some point for the fair prices and great customer service. read more