Emerald had a great attitude and even got some extra stuff for having to a wait a little longer due…read moreto slight scheduling differences. Was within the time frame when eta was given. Excellent!

Paula is the owner and the service is amazing with this company Emerald Supply company. You call…read moreand she'll be within your home within 45 minutes and she has everything on her menu, If it's on the Internet, she has it in stock. Paula is amazing. You have got to try these hash holes they are incredible and you have got to try them. They are 1.5 g premium, Cannabis and they are amazing..

Josh is the store manager at this location, and I've seen this store go through three different…read moremanagers over the years. Since Josh and his morning team have been here, I've noticed a real improvement in the flow of the store, the customer service, and the overall atmosphere. It genuinely brings me joy and comfort to see my favorite neighborhood dispensary thriving again. This is the only dispensary near my home that's open at 6:00 a.m., and I love that it's conveniently located in a shopping center. Having reliable early morning access for my medicinal needs has been such a blessing. A heartfelt thank you to Josh for your leadership and all the hard work you've put into the store. I also want to give a special shout-out to CeCe, Teresa, Ricardo, Brian, BJ, and the entire morning crew. You always greet customers with kindness, professionalism, and positive energy, and it truly makes a difference. And Josh--thank you for adding some pizzazz to the store with the decorations! It makes the space feel welcoming and cared for. Thank you all for your service to this Bay Area CannaMama! WOOWOOT!

Such a fun staff and so helpful with all the amazing selections. And they have the best events!read more

Melissa helped me out today and she was very welcoming in setting me up after a long pause from…read morepurple lotus. She was very informative and helpful in the whole process of assisting me in making my purchase. If you're ever nearby, look for Melissa! She's the super friendly person that's running the cashier.

While in town for the World Cup I wanted to check out what San Jose had to offer. Found Purple…read moreLotus during a search of the area. Upon arriving, I found plenty of parking in the front and back. Security checks your ID prior to entering the building. The lobby has a welcome desk for new timers and another desk for online orders. Being first time, I was given all the details of being a newbie. FREE JOINT first visit! And the gifts keep coming on your next visits too! After all the exciting news, I finally entered the room with all the goodies. Greeted and provided knowledge of the place, brands and how to maneuver through the store. I used the kiosk to place my order. Similar interface to other stores I've been too. Staff was friendly all throughout my visit. I returned a second time, different staff but all with smiling faces. They have plenty of deals they offer daily. A wide variety of selections to choose from. Great experiences.

It's Great curbside service with a great selection and it was an easy friendly transactionread more

Do not use this service, they are selling you fake vapes. I checked the verification code via the…read moreofficial distribution website and it didnt work. Most likely a delta 8/9 product....... This is not a store front, this is some dude selling products out of his trailer park community. Not only that they don't even give you the product you asked for. Asked for flower and received a vape instead. Here is what yelp says about their business "Yelp has not verified that this business holds a valid cannabis license in California. Please confirm license status directly with the business." Go to a real dispensary instead, not worth taking the risk with whatever these people are pushing. They are operating with 0 regulation.

Great staff and products. I was in and out in under 5 minutes and happy with the products they had…read moreavailable. Alyssa was very helpful and friendly.

If you know the San Jose cannabis scene, you know the competition is real. Purple Lotus. Cake…read more Elemental. Theraleaf for budget runs & Airfield. Solid options across the board. But for me? Harborside San Jose is top tier. My #1 go-to. Every time I go -- whether I'm stopping in person, calling ahead for product inquiries, or pulling up at 8am sharp for the weekend 50% member discount -- the energy is consistent. No pushy upsells. No dead retail autopilot. Same warm welcome whether it's early morning or sliding before a pregame. That kind of consistency matters. Huge shoutout to Yeriyo, the store manager. You can tell he runs the floor the moment you're in line. Calm, attentive, and clearly leading by example. He put me on game about inventory drops and what's landing across Harborside and their sister stores -- which is clutch if you're tracking limited live rosin or specific brands. Down to earth, easy to talk to, and running a tight shift. Another big shoutout to Sunshine. I first met her at Urban Leaf when she helped me navigate their live rosin selection. I'll admit -- I ask very specific questions and I've been told I can be a "difficult" customer. She passed with flying colors. Knows her strains. Knows her extraction. Knows her game. Even when I call for product inquiries, she exceeds expectations. If something's out of stock, she manages expectations clearly and adds me to their call list. That's old-school customer service -- the kind that builds real loyalty. What I appreciate most is that Harborside and Urban Leaf represent cannabis culture properly. Knowledgeable staff. Authentic energy. No corporate script reading. Just people who actually understand the product and care about the experience. Harborside San Jose -- real MVP status.

THE HeLLLA BESTTTT DISPO !!!! . This is honestly the best dispensary in the Bay Area. I've been…read morecoming here for years and their customer service is always top tier. Today (March 8) I got a call letting me know that the product I ordered online wasn't available anymore. Most dispensaries would just wait until you show up and then tell you, so the fact that they actually called ahead was already great customer service FRFR !!! When I got there, the budtender really tried to help me shout out to the bud tender for that my apologies tho I forgot her name . !!! find other options, including cheaper brands and similar products. Luckily they ended up finding the exact one I originally came for. What really stood out to me was that since at first they thought they wouldn't be able to satisfy my order, they gave me a free all-in-one vape on them so I can try it Who does that?? I've never seen another dispensary give a free product just to make sure the customer leaves happy In all the years I've been coming here, I've only had one small issue and they solved it immediately. The staff is always nice, helpful, and they always have tons of deals DEFINITELY RECOMMEND !!!!!

I just had a seriously frustrating experience at this store. I placed a preorder totaling $57.17…read moreand handed the employee $57.25--eight cents more than the amount due. She refused to accept it because it was not "exact change." I repeatedly told her to keep the eight cents, but she still would not take the payment and had to ask her manager. She came back and continued explaining that they did not have change, even though I had already made it clear several times that I did not want any change back. First, how does a cash-based business not have change available? Second, why turn away a customer who is offering slightly more than the total and explicitly saying to keep the difference? What should have been a simple pickup turned into an unnecessarily confusing and frustrating situation.

Ordered from Mitch's and got outstanding service. We ordered some edibles and they gave us a pretty…read morequick delivery time which our delivery driver made! While all the delivery drivers are great, this last one was was exceptional due to her incredible knowledge of cannabis and all their products. Her willingness to share that knowledge with an old lady who asked a lot of questions was very kind. We had a conversation about new products they have and will be carrying soon. She (Alishea) was friendly and patient with my questions. Their menu has edibles, flowers and all the other products you could want or need. They also have specials sometimes, so don't forget to check! They carry one of our favorite brands of edibles KIVA and soon to be added to their menu SMOKIEZ another favorite. These products have dramatically helped my insomnia and I am sleeping much better now thanks to their edibles. The prices are much better than some of the other delivery services we have tried. And they arrived the fastest!

Amazing service with excellent timing, great mixture of products perfect way to experience rec weed…read morein Cali

I had the pleasure with working with Jason. I've come in multiple times and assisted me with my…read moreorders. I appreciate Jason everytime I come in! thank you for all your help Jason!!

Great staff, good knowledge of everything they sell. Not a huge collection but enoughread more