My husband and I have been around the block a few times and usually enjoy dealing with used car…read moresales folk about as much as getting a root canal. However, our experience at Shocase Motors in Richmond was a real treat The staff at Showcase are personable, knowledgeable, professional and they keep it real by not doing the usual phony negotiation game. We left with a great car, good feelings and a complimentary bottle of wine to boot! I would not hesitate to get our next car there or recommend them to my friends.

I bought a gorgeous used convertible from Michele at Showcase Motors. He even threw in a set of…read moretires since the old ones were getting a little low on tread. Sadly, the car ended up having a number of problems in the first few weeks after I bought it. I didn't buy the warranty, but Michele kept on fixing everything for me regardless. Even with the issues that the car had, (I blame myself for not taking it to a mechanic before I bought it really...) I'm still a satisfied customer. Michele and Showcase did everything they could to make things right. They get two thumbs up from me.

Working with Joann was a pleasure in securing the vehicle title and Fedexing it to us in a very…read moretimely manner.....kudos to her! Steve A., Oregon

Corresponded extensively with Kris about a vehicle in their inventory. We were not able to come to…read morea common ground but he was very responsive.

FIVE STARS IS NOT ENOUGH…read more We had a car that needed repairs that exceeded its value, so we started shopping online for a replacement. We came across a plug-in hybrid that felt perfect for our family...especially with our kids being year-round student athletes, even through the summer. I called Zac Auto Dealers and spoke with Elham, who confirmed the vehicle was still available. We headed over later that morning, and from the moment we arrived, everything just felt right. He came out to greet us. Saw the car right out front and it was in amazing condition, After a quick test drive, Elham had all the paperwork prepared quickly and efficiently. No hassle whatsoever. We decided to finance the vehicle. Zac Auto partners with Travis Credit Union in Concord. Took a short drive there, where we worked with a gentleman named Herman. He mentioned he regularly helps Zac's customers, and it showed. He made the entire process smooth and stress-free. Travis Credit Union was so welcoming and professional that we even opened a savings account with them. We picked up the car the next evening at Zac's. We were told it had been serviced and checked at their partner shop, Ace Auto Care in Lafayette. The car was in pristine condition. It looked, smelled, and drove like new. About three and a half weeks later, I noticed white smoke coming from a small tube underneath the car. Long story short, it turned out to be related to the battery/heating system. The car still drove perfectly, but not knowing who to call, I reached out to Zac Auto for guidance. A gentleman, Aziz, answered and without hesitation reassured me: "Don't worry...we'll take care of it." I explained what was going on, and he immediately directed me to bring the car to their partner shop, Ace Auto Care. At Ace Auto Care, I received the exact same level of service: kind, friendly, professional, honest, and incredibly respectful. Felt like I was greeted by cousins. By the very next day, my car was ready, repaired with brand-new parts...courtesy of Aziz and Zac Auto. Honestly, between Elham, Aziz, Herman, and the entire team at Ace Auto Care, it truly felt like we hit a grand slam. Thank you, Zac Auto Dealers. You are all a true example of how a business should be conducted along with how people should be treated. You didn't just take care of a transaction and a pricey repair...you took care of our family, and that means everything. Thank you.

I wanted to take the time to leave a honest good review for Zac Auto dealers, as a return customer…read more My fiancé and I recently purchased a second vehicle from Zac Auto, as my first experience was fantastic. About a Subaru outback and it has ran great. My second purchase was a toyota sequoia. Zac Auto has gone above and beyond once again with their customer service. They are honest and upfront, and they make it clear that they want the vehicle to be a good vehicle for you when you purchase it. They stand by their cars and if there's any issues, they take care of it. It's rare these days to find a family dealership with this integrity and care for their customers. I would send anyone in my family there without hesitation and have recommended them to several people. Anytime I need a new vehicle I will go straight to Zac Auto. If they don't have what you want, they'll find it for you. I can't thank them enough and we'll be back again. I'm sure.!

Professional, honest, and selling quality vehicles at a reasonable price in this economy. Couldn't…read moreask for much more. I bought a 2003 crv and waited a couple months to see how it would last before I left a review. Couldn't be happier. I'll be returning when I need another vehicle.

First of all, Anthony is a very honest person. I needed to help my daughter get a new-to-her car…read more She specifically wanted a stick shift so I looked on Marketplace. Anthony was near me so I went to check out a 2007 Outback with 85,000 miles. I learned a lot about him and how he does business - he had as much information as he could get about the car (Carfax and other), had the car checked out by a mechanic and was fine with me taking it to my mechanic. The car was perfect for her and the price was perfect for me. His inventory is constantly turning over, I highly recommend you reach out, let him know what you want and he can help you find what you need.

Here is the Pro and Con when buying a used car at Benicia Elite Auto Group:…read more Pro (Good): Jay was nice sales person with knowledge about most cars. Purchased used nice Toyota Avalon at good CarFax price. Con: (Bad) Poor or no communication after driving off the car lot. I had to call or text Jay multiple times without a return call back on refund check for over payment on extended warranty. It took 3 weeks to receive refund check. It's now been 7 weeks since purchase of car and have not yet received a replacement brake light bar which was broken and promised by Jay in our contract to be replaced. Still waiting 7 weeks for return call back with tracking number delivery. You be the judge do Pro out way the lack of communication Con. Thanks!

Mr. Jay is very tall, and what's more impressive than that is he's very professional and patient…read more You can tell he loves cars. If you come to buy a car you can directly drive home, you'd go home happily and say "This is the best dealership ever!" If you are buying a car that needs to be delivered, prepare to accept a couple days of typical Bay Area shipping delay. But you can trust them. Because these are honest folks who are working so hard, doing anything they can to deliver high quality used vehicles to those in need.

Where do I even begin . I bought a Prius years ago from Concord Auto1. Service was great and…read morehonest. Years later and after getting my car wrecked by a wreckles driver I called Concord Auto1. Nik worked quickly on my case . He went above and beyond to get me the car I wanted . When I went to pick up my car I was offered either cold water or room temperature . My new baby is clean , reliable and coming from this team I'am confident that it will last me a long time . Highly recommended . Quick to give you an answer , an honest for sure . I will continue to recommend Nik and his team from Concord Auto1

Nik was very helpful to me and my mom! We got a 2018 Honda Civic EX for a great deal, and when we…read moretried to tip him, he asked us to help someone in need instead. Definitely shows his character and I'm glad I bought my first car from here. Will love to definitely come back here! I was treated like family! Car was very clean and he took very good care of all his cars before selling. Better than a dealership!

I liked John the owner! We really hit it off . I bought a Lexus RX 300 from him . There were…read morea few issues with this car but it all got resolved and ultimately fixed. Overall I was happy after things got sorted out. The car is 26 years old.

We purchased our daughter's very first car that just so happened to be her dream car in her dream…read morecolor since the age of 2. John was very forthcoming with the known history of the car and was able get my husband in and out pretty quickly keys in hand. He even ordered a part for it that hadn't arrived yet and told us he would give it to us when it was delivered. Pretty great experience overall. Thank, John.

Gio the salesman and Mike the finance manager, were extremely helpful. Made my experience at…read morehilltop dodge so easy, no hassle no pressure, the entire experience felt like I was hanging out with my cousin and uncle. They definitely have made a customer for life. I would recommend Hilltop Dodge to anybody in the market for a new car. You can not Beat the experience and professionalism. Thank you very much Gio & Mike I appreciate everything you did for me.

Hilltop Chrysler Dodge Jeep RAM Review…read more What went well? In a word... Geo! And I don't mean the vehicle sold in the '90s. I mean Geo, our Sales Consultant, who provided one of the best car-buying experiences either of us has ever had. We were there to purchase a Jeep Grand Cherokee, and I was there to support the person actually buying the vehicle. Geo greeted us and was very friendly from the start. He helped us inspect the vehicle, answered our questions, and demonstrated his knowledge of it. A lot of Sales Consultants don't have the answers when you ask specific questions about a vehicle, but Geo was extremely knowledgeable. He then took us on a test drive that he tailored to what she wanted to experience with the vehicle. This really highlighted what the vehicle could do and allowed her to see how it would handle in different driving situations. Most test drives are less than 10 minutes--you go on the highway, maybe take the back way to the dealership, and that's it. Geo made sure that all of our questions about what the vehicle could do were answered. When it came time to talk numbers, he was very upfront, and we genuinely felt that he was advocating for us. We had a couple of things we went back and forth on, and he engaged in an open and honest discussion, which we really appreciated. Geo came up with a final price that she was very happy to agree to. Geo then took us over to see Mike in Finance, and the experience continued to exceed our expectations. Mike was also funny and engaging and, more importantly, FAST! I have bought cars where signing the paperwork was literally like pulling teeth! This was fast, with no hard sells or unnecessary add-ons snuck in like so many dealerships do. When we did discuss an extended warranty, he also customized the warranty to fit her needs perfectly. Honestly, the experience was so good that it has me thinking about coming back and getting a car for myself! I highly recommend Hilltop Chrysler Dodge Jeep RAM, and especially Geo, if you're looking for a vehicle. They made the entire experience easy, honest, and enjoyable