BuySide has excellent customer service! I started my car search at a dealership and learned that…read moreI'd have to wait months for the car I wanted. I contacted BuySide, and Kim located a vehicle. Kim was professional and responsive. The leasing process was straightforward and transparent. Kim kept me informed throughout and was very knowledgeable. Thanks to Kim and the BuySide Auto staff, I got the car within days. The process was stress-free, with no shady sales pitches. I'd strongly recommend them!

This is now the 4th vehicle i've purchased via BuySide Auto/Roadster. Chris Gross is awesome and…read moremakes the process certain, fun, informative and low stress. I just leased a BMW i4 with Chris after sitting through 2 agonizing weeks of terrible follow up from a sales rep at a BMW dealer who couldn't commit on getting a car for me. I didn't argue over price, I said my one criteria was just assure me you get a car quickly for me. No returned phone calls no follow up with me after we agreed on price/terms. Sad. Maybe everyone has hammered dealers for so long for being too aggressive, now they don't seem to really care if they follow up and get a deal done. Weird. Anyway, happy that BuySide Auto exists, is serving their clients well and has been a great partner.

Professional, honest, and selling quality vehicles at a reasonable price in this economy. Couldn't…read moreask for much more. I bought a 2003 crv and waited a couple months to see how it would last before I left a review. Couldn't be happier. I'll be returning when I need another vehicle.

First of all, Anthony is a very honest person. I needed to help my daughter get a new-to-her car…read more She specifically wanted a stick shift so I looked on Marketplace. Anthony was near me so I went to check out a 2007 Outback with 85,000 miles. I learned a lot about him and how he does business - he had as much information as he could get about the car (Carfax and other), had the car checked out by a mechanic and was fine with me taking it to my mechanic. The car was perfect for her and the price was perfect for me. His inventory is constantly turning over, I highly recommend you reach out, let him know what you want and he can help you find what you need.

What a positive experience when purchasing a new car. I started looking to replace our Lexus RX 350…read morewith a new Lexus NX350H. The initial research only put an additional layer of confusion on the process. I remembered Cartelligent as an option to purchase a car and the process began. Zach was on it! There was never any pressure to buy however he took the time to understand our requests and did the research to find exactly what my wife and I were looking for. The demand on the car was high however he was able to locate the vehicle and get it to us in a timely manner. No more dealerships and sales managers for us. Thank You. Tom and Robin R.

I had a somewhat negative experience working with an advisor at this location, and the experience…read moremade me wary of Cartelligent overall. It seems like it can be good in the right circumstance, but it's worth being a bit careful about it. A friend highly recommended the advisor, saying that they'd saved her a lot of money on her car lease and made the process easy for her. I called and talked for over an hour to the advisor. They were knowledgable and friendly - great customer service. I figured that I may be able to save a little money by looking for a deal myself, but that I wanted to save the time and hassle, so the cost would be worth it. Also, I liked the idea that Cartelligent had access to better deals than I would by purchasing at volume from fleet managers. My plan was to lightly get offer prices myself, compare them to the price Cartelligent got, and then hopefully having validated that they were beating my price sufficiently, I could use them forever and rest assured that it was a worthwhile deal. I reached out to a few dealerships and got opening offers. I was shocked when my Cartelligent advisor came back with an initial price that was worse than three of the five dealerships I'd reached out to, and that was before their $600 fee. When I explained this, they responded a little defensively and asked for proof I had better deals. When I provided it, they came back the next day with an offer $50 a month cheaper than the one they first sent me - a cost difference of $1,800 over the course of the lease! Thank goodness I'd looked on my own and not taken their word for it. The experience shook my faith a bit, so I decided to negotiate with the other dealerships myself and compare. Once I got a bit further into the process, I gave Cartelligent the ability to win my business if they could get to a specific number by dropping their quote a little further. They were unable to do so, so I kept negotiations up elsewhere. Specifically, when I asked if they could get to that number, the whole email they wrote back was "That's awesome. That's a great deal" and that was the last I ever heard from them. With a little bit of work, I ultimately was able to secure a lower price than Cartelligent had before taking their $600 fee into account. Using Cartelligent would have cost me many hundreds of dollars more than negotiating on my own over the course of my lease. At the same time, I was trying to sell my car through them. I did their thorough online process, taking pictures and filling out the form. After it was clear I was going to negotiate a bit and not just take their first price, I stopped hearing about the sale process from the advisor. After the "That's awesome" email, I never heard back from them again, even after asking for updates on the sales process over email. They ultimately never gave me a quote on my car. I think they got mad at me and ghosted me, which I found surprising and unprofessional. It's possible I was able to get an unusually good deal because the EV market is weak right now. The second quote - the one $50 lower - was reasonable, and it did take me a little work to beat it. However, it was clear to me that you should always do your own due diligence and get quotes to check the ones they give you. If you do that, ultimately, you aren't really saving yourself that much work, so I'm not sure the $600 fee is worth it. Edit: David reached out, and we talked about my experience. He sounded as surprised as I was by my experience, and he's looking into it. I was impressed that he would follow up!

Took my mom to buy her first car and it went smoothly from when we entered S&R to the process and…read moreto driving the car out. Great customer service from Esmeralda and the Manager and their team. Thank you again for a wonderful experience

La atención de todo el equipo fue excepcional, la ayuda de Jackie y Katy, sus managers son atentos…read morey resuelven en el momento cualquier problema, sales feliz con tu auto y al final para fimar el contrato te explican detalladamente lo que estas firmando, este es mi segundo auto que adquiero con ellos y sin duda volvería de nuevo, gracias por hacernos sentir como familia!

Rich and his team got it done again!! Easy to work with, quick with communication and hassle free.read more

Alex has brought me two cars so far, one purchase, and one lease. He's been very consultative, and…read morehelped me work through some negotiations for my current car. He's always been very communicative, and everything he's said he would do, he has done. I plan to call him again in three years. The cost of the service was very fair, for avoiding the dealership runaround, getting exactly what I wanted, and having my new car show up at my house.

We began taking our two Hondas to Dave's Auto Repair several years ago, but we haven't needed…read moreanything serious for awhile. But in the recent heat wave, we discovered that the CR-V's air conditioning wasn't working, and made an appointment. Bottom line, they found an unusual wire break, and also found several other problems (rear brakes, yikes!). Resulting service was great, as we expected. We so appreciate Lisa (owner) and her deep knowledge and trouble-shooting skills.

I have a 66 Chevelle with a 2012 Ctsv motor and I called for a simple recharge of my ac. I broke a…read morehard line and replaced it and just need my ac to be recharged and the lady said are you sure that's what wrong, then says they just don't work on anything that old. Weird cause I'm calling for a simple recharge of r134a. For a 2012 motor. Aight bye!

I'm so glad I found LETCHER Bros. I used to go to my dealer but realized after my extended server…read moreplan was over that they charged an arm in a leg for anything plus you have to pay $200 upfront just to get your car diagnosed before any service. That's when I bid my farewell. Finding LETCHER brothers was heaven sent. I can't tell you how lucky I felt and they're just down the street from me. Jeanette, who works the front desk and does appointments among other things is kind and very efficient. At LETCHER Bros. you will find honest, good people. They're very trustworthy, which is why I always come back any time my car needs service. Honesty, efficiency,and kindness, what more can you ask for?

Just got a new to me 1994 Bronco that pretty much was leaking from every spot possible. Made an…read moreappointment and dropped it to get checked out and they came through. Price to get all the work done seems like a good price to me because they got the lifts and the knowledge. No more oil spots in the driveway. I still have plenty of things on the list that need to be fixed in the future. So they've given me a couple estimates for my to do punch list. Now I just need some more money. Parking is tight. If you have an appointment and driveway looks clear, Pull in off to the side and go on in.

I wanted a vinyl race stripe applied to my 24 mustang gt. I could have gone with a cheaper option,…read morebut didn't want my race stripe to look cheap, so went with Commercial Titan Wraps and they did not disappoint! You pay for what you get, and my race stripes are PERFECT. They took their time, and it shows. I couldn't be happier and highly recommend!

Noe and Gaston are amazing to work with. They had a week to work with the team for proofing the…read moredesign and print specs, install a 53-foot trailer destined for a road show, Sisters of the Road (SoTR). They worked under a tight schedule and met the task with great professionalism, excellent communication. They paid attention to all the details, and the installation guys did an excellent job installing the wrap. Would highly recommend them. Thank you Commercial Titan Wraps!!

Was really impressed by the SafeBuy service - the most important thing was a felt that the guy…read more(sadly, I didn't catch his name) was on my side - as he put it, it's not his job to make people happy, but to tell the truth. Buying a used car is always a bit nerve-wracking, but I was pretty confident that our recent pick was a good one. Still having a pro (and he seemed to be a real pro) pick over every last detail, rummage through the details of the OBDII logs and tell me a pretty complete story of what had happened in it's history. Better still, we got a test drive together and I saw him put the car through its paces (brakes, acceleration, steering) in a way I wouldn't have know how to. Really helped me buy, and it's been a great car (so far!)

Had a great experience. The owner responded within a few minutes of my inquiry, and was able to…read morecome out and meet me to perform the PPI later that day, and went over the results with me. He was pleasant, responsive, on time, efficient, and charged me a really reasonable price. Highly recommended, would totally use this service again, and really went a long way towards peace of mind for my first used ev purchase. Thank you!

Came into Pinole Goodyear over the weekend for what I thought was just a tire issue, and ended up…read morehaving a great experience. They balanced, rotated, and filled my tires, did an oil change, and pointed out a few other things to keep an eye on. I appreciated that they explained everything clearly and never made me feel pressured. Tim, the new owner, was awesome. He took the time to talk with me and introduced me to his staff and the mechanic working on my car, which made the whole experience feel honest and transparent. Good prices, great service, and a team you can trust. I'll definitely be coming back.

I've been going to the Goodyear in Pinole Vista Shopping Center regularly since before the…read morepandemic. We have two cars in our household and they get their regular services and tires there. I am someone that does not know much about cars but the guys at Goodyear have always given me their honest diagnoses on all of my vehicles while also giving me a lesson on Auto 101. They will also tell me if something is out of their reach or expertise.Most every time, this shop is able to accommodate my busy mom schedule and they are local if you live in 94803! The Goodyear has good guys.