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    HJ Auto Group

    4.3 (42 reviews)
    Open 10:00 am - 7:30 pm

    Services - HJ Auto Group

    Auto loan

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    William T.

    I had been looking for a replacement car for about three months before I visited HJ Auto Group. I knew the model years, features and style that I wanted, but could not find the exact car from the big dealers or private owners. Sure enough, HJ Auto Group had a listing pop up and I had that car within three days. Oscar worked with me closely and took care of the background stuff before I drove away. The staff is friendly and the process was smooth. They seem to pick a nice assortment of autos that appeal to their customers. You should definitely check them out if you are in the market for some new wheels!

    Xu C.

    Morris Xu is a very nice guy. Thank you for choosing a great car for me. He is very professional, and he is very patient and responsible. If you want to buy a car, you can choose Morris Xu of HJ Auto Group. I am sure he will provide the best service for you.

    Busted key fob (right) Mercedes CLS 550
    Ray R.

    I had to revise my review from a 5 star perfect experience to 2 star. Here is the reason why... The car I purchased was a 2012 Mercedes CLS 550. The car gets 5 stars. Excellent condition inside and out. It had 2 very minor scratches at the time of sale. Moving on to the experience....Dave was the man handling my transaction. Prior to the sale of the vehicle he was prompt, courteous, professional, everything you would expect from a car sales guy. Returned my calls within minutes, no BS type of guy. He got me approved over the phone very quickly (My 839 credit score probably helped). I decided to make the 3 1/2 hour drive from Vegas to Rosemead, CA to purchase the car. During the sale everything went very smoothly as expected. I tried to haggle Dave for a grand because the tires looked worn. ( Price of 4 new tires on 19 in. rims would run well over a grand). He didn't budge and I proceeded with the purchase. After test driving this fine automobile, I spent 15 min with the paperwork and I was back on my way to Vegas. After the sale.....terrible. There were a couple of minor follow up issues that I had to initiate. One was the spare key had to be mailed to me separately. It was sent to me by mail, busted. There is a little lever door on top of the key fob that releases the actual hard key. This lever door was broken (not covered under warranty). Now when this key's battery dies, you have to use that lever to get into the battery area. Dave told me to use a toothpick to open the key. Yes it probably would work but I honestly don't want to be sticking toothpicks in my 50 grand dream car's key fob to open it up. Maybe on a Honda Civic. I asked for a key replacement or monetary reimbursement. Dave didn't budge. I mean....if a key fob is $400 and I spent 50 grand on the vehicle, that's less than 1%..... come on dude, keep a brother happy??......His words, "we usually don't even include a spare key on used cars (like I should feel lucky I got a spare). And "the previous owner won't replace the key". Another issue Dave was supposed to get back to me on was on the balance of the extended warranty. Again I had to call him and the answer I got (twice) was the "previous owner" was out of town and he had to ask him. (2 months now) I don't really understand how it works but because the car was Certified Pre Owned, I was not able to get the extra warranty that was on the car, which was an extra year. Only the factory warranty. Regardless, I never got a return call. Summary: The cars here are most likely going to be nice. Dave will do anything to get your booty to sign that dotted line, as he should. After the sale you can say Sayonara to any follow up, lingering issues. You are pretty much history. My advise is to make sure you get any unresolved issues in writing prior to the sale. If you are not completely satisfied DO NOT get the car until all of YOUR expectations are met. I honored everything on my end, as a 839 credit score man would.

    The first white Honda Fit is what I got from HJ Auto Group :)
    Yujun L.

    I got my car from this dealership, great service and offered me a really good deal. And every time I got some questions about cars, I go for them and they are always very helpful

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    11 years ago

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    11 years ago

    Great dealer. David was a pleasure to work with. Agreed on a great price for my dream car. Highly recommended!

    Helpful 0
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    Review Highlights - HJ Auto Group

    They give the lowest price and best service, David and Mike are very professional salesman there.

    Mentioned in 13 reviews

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    Westlake Financial Services - Pay on time you filthy animals! That's all you have to do

    Westlake Financial Services

    (48 reviews)

    Ok to be fair, I gave this business a 2 because they handled my previous loan in an exceptional…read moremanner. Fast forward to a new loan, the dealer was offering GAP coverage at $256 for the contract length. This fool that called me from Westlake said I needed it blah blah blah $9.85 a month for the length of the contract. I said No and he insisted as a true salesman even after I mentioned it to him that I had a good experience and I didn't want this phone call to ruin it. He was rude and unprofessional. Stained the loan with bad juice.

    The Westlake Financial phone line is fake, with just a stupid recording telling customers to "go…read moreonline to the website" to resolve their own issues. There are no customer service employees to pick up the phone, so customers will never reach an actual person who can help them. News flash: Customers call customer service lines to speak to a human being who can help them. We've had the internet for 30 years now, and 100% of customers are aware that ALL companies have websites. Most customers, including me, know to start at the company website when first seeking help. Unfortunately, the Westlake Financial website offers extremely limited options for assistance, and the technology barely works at all. For instance, there's an option to type with an AI chatbot for help, but the site takes customers in a loop: When customers click on the "Chat" button, it forces them to log in AGAIN...but then they must click the "Chat" button AGAIN...which takes them to the log in page AGAIN. Westlake is a fake company, run by AI bots. No one will help you. I hate it.

    Oportun

    Oportun

    (6 reviews)

    How's everything going world !!…read more I know you guys came to see about what's going on with this loans and all that I have the exact information for yall First of all .... I know u need this money and this people are willing to give it to u BUT ..... they don't tell you this At the moment you about to sign for ur contract they tell you this ..... just for the loan they gon TAXE you 800- 1k - 1500 Depending how much are you getting okay example You ask for $7200 okay but now you going to pay $8200 the other 1k is just for the loan that's an extra 1k already !! So after a year sending payments of $138 to this loan for every two weeks My balance still at $7k now u calculate ‍‍‍ So this is what I can tell you ‍ If you need a loan for maybe 2-3 months this I think is worth it you gonna pay like 2k maybe depending on ur situation but but if u can't do that and you gonna pay for the rest of ur life u fuk lol Pros and cons So I don't think is good cuz they don't tell you how about nothing till the end of the process that's they way they get u in .... And another thing they don't help you out on anything even if u wanna pay off the debt still the same amount ‍ Pero bueno hay suerte mi gente if u can find another loan with better rates and more helpful Good si no pues nimodos aveces se ocupa Bendiciones

    Great customer service. Staff was friendly and helped me with everything in a timely fashion…read more Azucena and Maria we're very pleasant. Would definitely recommend this location

    HJ Auto Group - autoloanproviders - Updated September 2026

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