Best experience Best…read moreexperience I love my car Emilio jr. is way better then Emilio Sr.

Best service ever!! Emilio is so nice and attentive, if you are looking to buy from small…read morebusinesses, this one is it!! They will give you a great deal and accommodate to your needs! TOTALLY RECOMMEND!!

I just want to show appreciation to the Longo Lexus Collision team for taking care of my vehicle…read morewhile it was being repaired due to a unfortunate hit & run. Enrique Estrada & Saul Gutierrez did a phenomenal job communicating with me & giving me periodic updates about the status of my vehicle & making sure my insurance & other parties insurance was aware of the situation. What steps needed to be taken in order for me to have my vehicle fully repaired in a timely manner. Thank you, Michael Cabrera, for taking initiative for making sure my vehicle was ready to go the day I was ready to pick it up. Great customer service & did make me feel comfortable.

I am pleased to share that our recent vehicle transaction was by far the smoothest we have ever…read moreexperienced. There was no haggling over the price, nor did we spend long hours at the dealership; the process was fast, smooth, and easy. Our salesperson, Monica, displayed remarkable patience and understanding throughout. She quickly identified the exact trim level and color we were looking for and made it happen! Her extensive knowledge of the vehicle was impressive, which significantly aided us in making the best choice. This level of service is what every customer should expect. I will undoubtedly be a repeat customer and I wholeheartedly recommend that anyone interested in purchasing a Lexus visit Monica at Longo Lexus. We truly appreciate you, Monica! You are an invaluable asset to Longo Lexus!

Ricky provided excellent customer service. I used the after hours drop box and left my car over the…read moreweekend since my engine light went on. I wasn't expecting an update so soon but Ricky contacted me Monday morning and kept me informed throughout the repair process. He was professional and communicative and my vehicle was completed when promised. The entire experience was smooth and stress free. I would definitely recommend working with Ricky.

I had a great experience buying my new 2025 Hyundai Sonata Hybrid Limited at El Monte Hyundai, and…read moreI can't say enough good things about Natalie, Juan, and Nelson. From start to finish, they were friendly, professional, and genuinely easy to work with. They helped me get the exact color I wanted and worked with me on the price to make sure I ended up in something I could comfortably afford. I never felt pressured, rushed, or talked into anything--I felt taken care of. The process was smooth and handled in a timely manner (about as good as it gets when buying a brand-new car), and their communication and attitude made the whole experience stress-free. Everyone was welcoming, patient, and respectful of my time. If you're looking for a team that's honest, helpful, and actually cares about getting you into the right car, I highly recommend asking for Natalie, Juan, and Nelson. I'd absolutely buy from them again.

- update May 15, 2026 Dealership was able to transfer the…read moresalvage car title paperwork with Dmv, 7 weeks after purchase, very relieved title problems- 4/28/26- dmv has not received any title transfer paper in over 33 days after payment, I contacted Lawrence many times and he said he will follow up with his dmv agent, hopefully they will come through and get the car title transferred to me within 90 days otherwise I don't legally own the car despite buying for it, very uncomfortable with this situation

Over the top customer service! I hope they grow into a larger business! Did a lot of extra work…read moreafter the purchase at very fair rates!

Had a fantastic experience with Jerry on the sales floor and Jack in the financial office. This was…read moremy first car purchase, so I did my research and visited/contacted a bunch of dealers, and I went with Car Pros because Jerry was both attentive and honest when I spoke with him. He was immediately willing to cut through the typical pageantry of car dealerships, which I appreciated. I was willing to walk away if I sensed anything sneaky, but I was satisified that Jerry was trying to be as real and helpful with me as possible. Jack in the financial office was also great to talk to. He was a calm, warm guy and very patient about making sure I understood the numbers and options. We took quite a bit of time (from me asking a lot of questions and reading everything over), but he was gracious the whole way through and never pushy about selling aside from explaining things to me. All in all, my experience here as a buyer was better than I could have hoped for after all the research I did about shady dealer tactics. (But definitely still do your research!) I definitely recommend Jerry and Jack to everyone, and I would come back if I needed another Honda!

Extremely frustrating experience here…read more I purchased my car just over 30 days ago and already had issues with the tire pressure light. When I took it in, I was told my tire couldn't be repaired and was quoted $280, so I went elsewhere. That's when I found out my wheel lock key was missing. I called the dealership and was told they had it, so I drove back, only to be told they didn't. The assistant manager, Marlin, was completely unhelpful, said he was "too busy," and even told me to "come back on Monday." I couldn't even get my tire replaced without that. After 20-30 minutes, they finally gave me a wheel lock, but only after a lot of unnecessary stress and wasted time. I've lived 5 minutes away from Car Pros El Monte my entire life, in 2019 I purchased my first Honda at Ocean Honda of WHITTIER and had avoided this location because of its reputation. Unfortunately, this experience proved those concerns right. I won't be returning.

TL DR, "Ivan" was extremely rude and a sleazy salesman that endangers his clients. Do not buy the…read morered Mazda Protege5 that is for sale (or rather any car that is for sale here) To my credibility, this is not the first Mazda Protoge5 that I have owned, I have done top to bottom maintenance on this kind of car and am not naive nor a novice to this vehicle. That being said, I will detail the pre-test drive issues I found with the car. For starters the glove box handle was broken. Just straight up missing. When I asked how do I open the glove box, "Ivan," said "here let me open it for you." He then proceeded to finger the broken glove box, prying at it to open, where he never got it open, and then just moved on. The roof rack trim is cracked, and on this kind of car this can result in water leaking into the cabin and causing mold to build up. Before the test drive I turned on the ac to test its functionality. The belt that drives the ac let out a loud squealing. I asked him "So whats up with that" and he remarked "its just because you just turned on the ac, it will go away." During my test drive I noticed that the seat belt light does not shut off despite all passengers wearing their seatbelts, I don't even begin to know why. Another problem I noticed is that the shifter linkage needs rebuilding, the shifter is "floppy" and does not return to neutral, you can literally throw it side to side and it will stay there. The two major problems with this car are ones that I consider dangers to the client. The clutch is almost gone in this car. The clutch is "all the way to the floor" meaning the diaphragm spring in said clutch is wearing out. I asked him when the clutch was replaced, he responded that he did not know, this means it is probably still the original 150k mile clutch. The most dangerous of them all is the brakes. I notice that when braking, all of the linkage and body of the car shakes, this means the rotors are warped or severely worn down. This is an EXTREME safety hazard. DO NOT BUY THIS CAR. When I asked him when the brakes were last replaced he claimed that his shop had replaced them. I asked "the pads and rotors, or just the pads" he said "both." Intentionally lying and risking the safety of the client. What bothered me extremely is that when I asked to test drive the vehicle "Ivan" said "look man, I am busy, the price of 5000 is firm if you aren't going to pay full price don't even bother wasting my time" (The audacity of this dude I swear). I drove an hour to purchase the vehicle, and after being extremely mislead, this "Ivan" was not even willing to negotiate. Overall, in my experience with this "Ivan" and the Active Auto Group was not only disrespectful, but downright criminal. Do not even consider buying a car from here. As similar to the other individuals leaving reviews, I was blocked shortly after leaving his lot. This is in an attempt to prevent negative reviews on his Marketplace account that would hurt his pr. I know this "Ivan" will probably respond with some cookie cutter pr rebuttal trying to devalue or dismiss my review. That is because he only cares about making a quick buck at the expense of the safety of his client. Do not be mislead, do not buy a car, do not waste your time, do not risk your life. Also suspicious that on Yelp the name of this location is "Forza" instead of the actual name of "Active Auto Group."

Really happy with the whole experience. The car drives great, and the process was smooth and easy…read morefrom start to finish. Definitely satisfied overall.

This review is long overdue. But I can honestly say, I've grown with this dealership and everyone…read moreI've encountered here is amazing. Don Chepe, Sergio, Giovanny, Leo. I have, to date, purchased 3 cars from them. First one is my 2021 Chevrolet Silverado Trailboss. My second was my 2016 Toyota Tacoma Sport, and third, is my now, 2021 Mercedes Benz GLC300. They have always gone above and beyond to help me out, and even worked with my credit score. With my recent purchase of my Benz, he also helped to refinance my Silverado, saving me over $5k!!! I will always refer friends and family here, because they treat you like a friend, and in many cases, family. Thank you very much guys. Keep up the great work!

Sus amigos is the place to go if you are looking for a new car. They have a great selection at…read morereasonable prices and the staff is very kind and courteous and helpful. My experience was a 10 out of 10. Not only that they have every repair shop you could ever need in the back parentheses whether it's a problem with coolant, or bodywork, you name it they have it).

Armando is a really great seller ! And he is very honest. He is very professional and takes his…read moretime and is willing to answer any questions without forcing to buy. Easy and fast process.

I was searching for a truck on CarGurus because the app was so easy to navigate. I saw a truck I…read moreliked and sent a a query through the app. Carlos at mcmotorsllc.com answered all my questions. I saw the truck onSaturday and Monday I drove it home. Carlos is a very helpful and honest seller. I haven't bought a car in over 6 years so I was nervous about financing and payments. Carlos was awesome in finding a lender and setting me up. The process was transparent and clear. If you need help with buying an auto check out Carlos at mcmotorsllc.com