Building has beautiful hanging flowers outside and the carper pattern looked neat and check in…read morearea was inviting. Love the kitchenette that has some stocked cups and pans etc. nice size fridge and freezer too. Very nice to have an inside laundromat that also comes with snack vending machines and a table / tv to relax if desired. Only downside is my couch that folds out as a bed didn't have any extra bedding besides a broken zippered mattress protector.

Aspen Suites Hotel is a dog friendly hotel ($20 per night, per dog) that has a kitchenette that…read moreallows for hotel guest to cook in their room during their travel. My husband and I were traveling to Alaska with our little girl dog (she always travels with us) and so I thought this would be a good hotel to stay in but am thankful that I only booked this place for one night because we had a poor experience. This hotel is across from a plaza with Starbucks and Hilton Garden Inn. We stayed for one night (a Saturday) in a queen suite, which cost me ~$280 for one night. We had arrived earlier in Anchorage than expected and so we called the hotel to ask if our room would be ready. The employee said probably after 12 pm. So later on, we had called around 1:45 pm if a room would be available to check in earlier (check in is at 3 pm). The employee said yes and so we drove over. When we checked in, we were surprised to be told by the employee checking us in that there is no room available yet, even though this was the exact same employee who told us (over the phone) that a room was available. We ended up waiting in the car until 3. So at 3 pm, we finally checked in. Got the luggage dolly and headed up to the second floor. However, the room we went in had a very, very strong smell of mold, mildew and a chemical cleaning smell. My husband was already out of patience by then and so we headed back to the front desk. Another employee said that we could only be placed in this room because the 2nd floor is the pet floor... but since there is no other rooms she refused to give us another room. After some arguing from my husband, we were placed in another room, but on the first floor (right next to the laundry room. Yes there are coin operated washers and dryers in this hotel). This room was clean and did not have a odor but it was annoying to hear the laundry room door slam throughout the day and part of the evening. A few days after we had checked, I saw on my credit card bill that I was over charged a pet fee for our stay. But at least the manager I spoke to on the phone was able to credit me back the fee. But find it to be annoying that I was over charged (again we only stayed one night) and had to call to reverse the charge. I also glad that I always like to check my credit card transactions regularly to catch things like this. The room itself was fine and space was comfortable for 2 people and a pet. But was expecting much better service.

Clean your hotel and dont charge for laundry to be cleaned after an infestation is brought to your…read moreattention. Fix your dryer. 7 dollars for laundry only to have the dryer slit out wet clothes is unsatisfactory.

A Stay That Prioritizes Profit Over People Stayed here for…read more21 days. A few small positives, but overall, it's clear this place is run by someone more interested in cutting costs than taking care of guests. The Good: Staff were incredible No roaches or bed bugs (Only reason I didn't give it 1 star). Built-in bottle opener in the kitchen. Simple, but appreciated. Onsite laundry is available. The Bad: Strict check-in policy - They wouldn't let me check in 30 minutes early. Not a huge ask, but they stuck to the rulebook like robots. No flexibility, no interest in making things easy for guests. Toilet constantly leaks and refills - You'll hear it dripping and refilling all day and night. Refrigerator is loud and always running - Sounds like it's trying to launch. Room won't hold heat - Heater runs constantly, but the temp swings back and forth. It also makes a moaning/whining sound every time it shuts off. Kitchen with no dishes - Full kitchen, but nothing to cook with. No pans, plates, utensils, nothing. Had to go back out and buy my own after already bringing groceries in. No warning ahead of time. Uncomfortable pillows and a terrible desk setup - Bad for sleeping or working. Blackout curtains don't seal to the window - Light pours in around the edges. Cold tap runs hot first - Takes 15-20 seconds of hot water before any cold comes out. Keycard access is unreliable - Doesn't always work, sometimes takes multiple tries. One day, it failed completely while I was stuck outside with groceries. Even the main entrance needs a key card - So people checking in are often stuck outside waiting for someone to notice. Laundry machines require quarters, but the front desk doesn't have any - Was told to go to a store and ask for change. That's the system. Housekeeping is a joke - They claim it's every 4 days, but in 21 days I only had service twice--once because I asked for it. There's a spot on the key card envelope where they're supposed to note your cleaning schedule, but no one filled it out. Internet is nearly useless - Got 800kbps when it actually connected. Used my phone's hotspot instead. Bottom Line: On paper, this place checks a lot of boxes. In practice, almost everything is half-done or broken. It's a classic case of cutting every corner possible to boost profits, with no thought given to the guest experience. Won't be back.

Our stay was totally fine. Nothing spectacular nor terrible…read more Location is great for walking to bars and restaurants and shops. Room was clean but outdated. The train station is directly behind the hotel and we left our window cracked for sleeping after getting in late from the airport. We were startled awake late in the night by train whistles seemingly in our room. We got a chuckle out of it but if you're looking for something quieter...this is not it. Housekeeping was strange at best. Beds were made, coffee replenished, but bar soap was actually removed and empty Kleenex box never replaced. Likely that it is a short staffing issue like everywhere else. Not a big deal but the place does give off a sense of neglect. I will try a different hotel for my next visit.

Enjoyed my stay here. I really liked the black out curtains which are needed in the alaskian…read moresummer. It was nice to wake up and get down to catch my train to seward relatively easy.

A cute B&B with a few rooms downstairs, the kitchen, sitting area and one bedroom plus the "Alaska…read moresuite" upstairs. There's a sign on the swinging door meant to notify guests that its the door to the Alaska Suite (I don't know if that actually deters anyone from using the bathroom that's right past the swinging doors). The kids bedroom and the master bedroom are on either side, both with combo locks. Not sure how "secure" this setup is, especially for ones that truly have little ones staying in that room. The beds were so soft and squeaky, none of us got a good nights rest. They did a good job with the decor in all the common areas, bedrooms and bathroom. The two dilapidated RVs in the back of the property were quite the eyesore though. 100% contactless check in and out. I received a code via email 15 minutes before check in at 3pm and instructions later on how to check out. My parents were stoked to find the help yourself well stocked fridge and pantry items for breakfast. They cooked themselves some soft boiled eggs in the early AM and were happy campers.

I had a room here. It was disgusting. It was filthy and there was nothing provided as stated on…read morewebsite. I tried to get a refund but they wouldn't do it. I t was over 300$. I felt unsafe and I'm pretty sure there are some health and fire safety violations.I took pictures and sent them to Expedia to no avail. The bed was squeaky, there were stains on the carpet and it was stinky. The refrigerator was full of rotten things. It was a basement room and the toilet was on a weird pedestal The owner was the nastiest business person I've ever talked to. Actually she sent me nasty texts after I called Expedia. DO NOT STAY HERE!

The price!!! I'm local and I like to do get aways and visit friends while staying somewhere safe…read more But I can't afford those horrible prices to do it. Those Hilton's think they are such high class trash, And they are not. Get their name off of there and run your business with respect and integrity and you'll succeed. You don't need those people or their name.

We are not done with our stay, but have to give a shoutout to the breakfast staff who managed the…read moreswarm of tourists this morning. Theirs is not an easy job and we truly appreciate their hustle and calm demeanor. We hope the other tourists are letting them know they are appreciated. I had made to order breakfast and it was well made & plated. Hit the spot! We arrived after midnight and all went well. This is no typical Embassy suites. The decor is roomy and compliments Alaska.

3 stars If you're…read morejust passing through Anchorage on the way to your cruise, I'd recommend this hotel. It's no-frills and the area around is alright-ish. The front desk staff are friendly and the continental breakfast is hot. The breakfast attendant was attentive and interacted with guests. With that said, the hotel has seen better days. The room was spacious and comfortable. The room came with some coffee packets, refrigerator & a microwave. Bathroom was large, too. The room itself is pretty dark even with the windows open, but that could just be a seasonal attribute. I stayed on a cloudy/rainy day. It's about a 20-minute walk to Mcdonald's, Wendy's, Chopped & Chowdered. There's a King Taco that is about a 5-minute walk located next to Courtyard. Felt safe, so no complaints.

3.5 stars Staff was…read morefriendly. My floor and my room kind of smelled like BO most of the time, but rooms were still spacious. Breakfast was mainly yogurt, breads, granola bars, biscuits and gravy, eggs, sausage, waffles, and oatmeal. Rates for a few nights total were about the same for just one night downtown. The free airport shuttle was convenient 2025 #21

Really enjoyed our stay at the Staybridge Suites in Anchorage…read more We were upgraded to a huge 2 bed, 2 bath room with a kitchen area and a living room. The separate space was really nice. Living room with a big TV was cool too. The complementary breakfast was nice too. Lots to choose from. There is an indoor pool and spa which looked really nice. The lounging area near the front was great too as we had to wait about 45 mins for a bus pick up. The employees were super friendly. Location was okay. It's next to a Walmart which attracts not the greatest of people around. But it was fine for our 1 night stay.

All around great choice. Spacious rooms, well maintained everywhere on site, free breakfast with…read moretons of options, and they change the options daily. Free laundry, which helps with lowering packing needs, grills outside if you want to stay in. Blackout curtains. I am sure I am missing something, but this place had everything we needed, wanted, and could wish for.

So for a last minute place to stay, the Bent Prop Inn and Hostel was decent. Unfortunately I just…read morecouldn't shake the bizarre welcome we received. After driving from Wrangell-St. Elias National Park, we realized we needed a place to stay for the night as we were flying out of Anchorage at 9am the next morning. So, once we got cellular service back, I looked up some hostels in the downtown Anchorage area and called Bent Prop Inn. The phone call went something like this, Me: "Do you have availability for tonight for two people?" Bent Prop Inn (BPI): "Yes, would you like a four bed dorm room or an eight bed dorm room?" Me: "Are they the same price?" BPI: "Yes, both rooms are $30 per night, per person." Me: "Great! How about the four bed dorm room." BPI: "Ok, I will put you down, come by anytime." Awesome! Another night we didn't have to sleep in the car!!! So when we were finished eating at Snow City Cafe, we ventured over to the hostel to check in. What a mistake. Arriving at 3:42pm, we were told that check in didn't start until 4pm and we were more than welcome to sit and hang out on the couch directly in front of their registration desk. Uh, awkward, no thanks. We returned to our rental car and drove around a bit. When we asked where we could park upon returning to the hostel, the young lady at the front desk told us she wasn't sure because she didn't have a car. Um, whether you have a car or not, you should be able to recommend a place for guests to park. Upon reviewing their website for this review, it says parking is available for $4 a day. I wonder where that was! I know I could have (and should have) explored the hostel myself but it would have been really nice if we were informed about the free WiFi, kitchen area, and other amenities when we checked in. The rooms and bathroom were both clean. It was kind of weird that the janitorial staff were cleaning at like 7 or 8pm and that there was a person sleeping on the couch behind the check in desk. I loved the ability to walk to downtown Anchorage if I went left but didn't quite feel comfortable walking to the right. Like I said before, it was a place to stay and it was very A-OK.

We stayed at Bent Prop on our first and last night in Alaska. The first evening we had reserved a…read moreprivate room. It was exceptionally simple, with a bed and one side table, but our bathroom was right outside the door, and they provided towels for us. It was quiet, inexpensive and just what I expected from a hostel. On our last night in Alaska, EVERY hotel in Anchorage was booked solid (I wish I was exaggerating, but we made calls for hours). We stopped back into Bent Prop and even though they were nearly full, they put us in separate bunk rooms (women's and men's). The bunk room was tight for sure, with 6 girls, a lot of luggage, and people coming in and out frequently - but, pretty typical hostel. What impressed me about Bent Prop was the staff. On both our evenings, the staff were SO friendly and went above and beyond to help us. If you are on a budget, this a great place to stay.