Hollister Co

such a cute boutique with a wide selection of clothes and accessories! everything was reasonably…read morepriced and the service was so friendly.

Service: great Selection:very good…read moreValue:good value for my money. I bought two of my granddaughters: one, a very pretty sun dress, second, two very empressive halters, lavender and pink.

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H&M

3.2(68 reviews)

0.2 mi

Very clean looking and well organized, but the customer service is lacking here. I stopped by to to…read morelook a the cute selection of clothes, I was never greeted or acknowledged by any of the workers. I usually find clothing I like here that won't break the bank. There are many other great places to shop at this mall that appreciate my business and have a lot better service.

Lost my receipt and had all the tags but multiple cashiers would not help me out. 7 day old…read morepurchase but luckily, Junior was able to assist me and recognized that the clothing was unworn , in original bag, with tags and saw my bank transaction for the exact purchase. He was able to offer me a solution and for that, his willingness to solve a customer's misfortune was much appreciated. Thank you Junior! May you continue to be a problem solver and great customer service provider.

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Francesca's Collections

3.8(26 reviews)

Love this store! Staff is always friendly and helpful its…read morereally a nice atmosphere. The prices are really fair and the quality of the clothing is good especially compared to other stores nowadays. It is on the smaller side of stores but there constantly getting new items.

Francesca's Collections is a cute very little women's style store that has cute shabby chic…read moredesigned clothing and trinkets. There's not a big selection or any sort of product quantity but, if your looking for shabby chic it's a perfect place to find something new.

Love!

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Windsor

3.5(73 reviews)

This location has stepped it up recently. I've been coming to this location for years and it was…read morealways sort of meh and underwhelming. This past year or so I think they've really improved. The store feels a ton cleaner and way more organized. The employees are definitely a lot nicer, although they never seem to be around the dressing room. They have a good variety even for being a smaller sized location. Prices are on the higher end of average but I still think you're getting decent value out of your money.

Please improve your customer service. My daughter asked for assistance with a dress. The employees…read moreasked her to wait while they proceeded to engage in gossip. While my daughter waited another 10 mins for help. Unacceptable customer service.

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Boxlunch

5.0(5 reviews)

My daughter and I stopped by just to see if there was anything new. Love that the displays and…read moremerchandise rotate in and out and the store always looks refreshed. Plenty of goodies to choose from whether you are into Disney, movies, Jurassic Park, whatever. Box Lunch has a great variety of everything and something for every budget as well. Loved the small section of POTC stuff and the goofy Movie as well. They have a large Pop Funko section too. We went on Saturday and the staff was very welcoming and helpful. Love this store and so excited we have one closer to home now (we used to have to drive up to the Irvine Spectrum to get our Box Lunch fix!).

In the Mershops of the Escondido mall, this novelty shop has so many fan favorites perfect as…read moregifts, or for yourself! There are tons of great fandoms to choose from. I definitely have to be careful when I stop in. Boxlunch has a great rewards program as well! The staff here is super friendly and helpful every time we have come in. We love all the items we have purchased, many of the items were well designed and assembled.

Kids clothing

Pajamas

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Books

Lululemon

4.5(23 reviews)

Based on my last visit, I'm going to hand out a 5 star review for this Lululemon location in…read moreEscondido. I had the email that was set to expire the night I went. I browsed around and didn't initially see anything I HAD TO have. But then.. you know how you walk around a few times and see some things that catch your eye? Well, that was me. I tried to fight off the temptation, but alas! It broke me!! The pretty bag I saw being held by the mannequin had me intrigued. The deep burgundy color has become my second fave. There's something about it that's just so... sophisticated and sexy! Needless to say, that bag was calling my name loud and clear. I didn't want to spend the money, but I didn't see a price tag on it, so I politely asked the lady behind the counter to do a price check. My jaw dropped because it just so happened to be on sale! Lucky me!! It was the only one I saw in there, too. The best part is that I had the military/first responders email that was sent to me earlier in the week. 25% off up to 15 regular priced items online AND in-store, such a steal! When I asked another sales associate if the discount could be stacked on top of sale prices, she said YES!! Naturally, I had to say YES, too!! Lol This location may not be big, but the service is great and they have a decent sale section. I walked away with my newest Lulu piece, and had a wonderful evening thanks to the ladies here. I'll be back again, but not too soon!! Hehe..

Expensive and I don't understand the hype, but really nice staff members who were helpful and…read moreknowledgeable. I also felt welcome as an LGBT person :)

Storefront

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Big bag! =)

Q Ultimate

4.0(1 review)

Located on the 3rd floor of the mall. Since they no longer have a Forever 21 and I need basic long…read moresleeve tshirts for cheap Q is your best option. They do not offer refunds, just FYI. Friendly service. They have a large variety of styles.

Aldo Shoes

3.0(18 reviews)

0.0 mi

Am I the only one with problems here? Every one else seemed to rave about the great customer…read moreservice here, and I must say that yes, I have had GREAT customer service here from a GUY working- he's super flamboyant and just, awesome! But besides that, I seriously have had issues. And I buy shoes, a LOT. Specifically Aldo shoes. I came here this afternoon to return a pair of shoes I bought with the guy here last time that I had ordered at the store online... After going to UTC without my receipt and being denied a return, I called Aldo got all the info and came back here. Great thing was the manager didn't even give me a hassle...but... She was really rude! Like I've had her before, and she's the manager and I'm sorry but (not) she rubs me the wrong way. I believe last time I came I had really crappy service from her and this time, I even remembered her (I think I may have given her a slight piece of my mind last time) and so I tried to be diplomatic.... Unfortunately it started from the get go... She asked me 21 questions. She brought out the shoes I needed but gave me a cap at 4 shoes and wouldn't bring out another pair until I decided to remove a pair (that I hadn't even tried on yet) and made a point of telling me she does it because her store is "small"... Um, I've been to many Aldo stores and they're all SMALL, If I want to try on 5 pairs of shoes I will- what if I want them all (this is very well possible with me)... I didn't fight her on this though... She came back within like 3 minutes asking me if she could take any away (to give me the others) and I hadnt even put on the left shoe for the first ones I was trying on #fail...and when I calmly (ooooh as calmly as I could) told her, I was working on the first still...she got kind of defensive... Like she was slightly annoyed... Long story short, I found the shoes I wanted. I tried to be as nice as possible but I almost walked out and just returned cuz she gave me the worst service, and unfortunately the other girl there did too. I felt like I was being scrutinized for being there and like I wasn't to be trusted with even the bag of shoes I had initially bought because she took those from me from the get-go... And again, upon closing the sale...I had a 15% email signup and she even asked me if I had used one already and noted that I already used on the last ones... Like SO rude. As a customer, please don't belittle or insinuate anything. The point of service is to be nice and make sure I'm happy. And yes that I don't steal anything but I've been in here so many times by now that they should literally know me as customer of the week LOL. So...at the end of the day, I'm spending money and if I want to use three/four/five or ten coupons, as long as they work so be it. The point is to get me coming back. I seriously almost want to write a letter to corporate on this. Only cuz it's so lame! I love Aldo so I'll keep buying their shoes but looks like my main store is gonna be UTC from now!

Customer service is on point here. Come in when there was one employee and three customers and…read morestill was helped in a timely manner. The shoes here look great and the quality is good as well. I've had a pair of Aldo's for about 3 years and looks almost new still.

Vans

4.6(37 reviews)

Stopped by Vans to get some new shoes this last weekend! I usually find myself looking through the…read moreVans store while at the mall and don't always find shows I like. This time I did! I ended walking out with 2 pairs. The store is always well organized and very clean. Customer service is also always great. I was helped by Jena and another employee during my visit. Both were helpful and had good input on my show buying experience. I wish I could have found a decent pair of shoes on sale but nothing really caught my eye or fit well. I opted for 2 full price new shoes which is a big deal. Its been about 5 years since buying my last pair. I am very happy with the shows and the visit.

Not to be confused with Vons, Vans is a specialty store if you're into skating or just love quality…read moremade clothing and shoes. Dropped in to get a pair of shoes for my daughter and son. I was helped immediately and found a pair each and was happy to see that they were having a promo. Their selection is huge and also have skate decks available for cheap. My son is too young to start skating but I know we will be back for sure. Not sure what's in milk these days cause my kiddos are growing faster than inflation!

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Off The Rack

5.0(1 review)

Dropped in and was helped by David…read more Lots of cool stuff all in one place. High end like Essentials and Supreme that area reasonably priced. Inventory is limited. What you see is what you get. Nike, etc. all sorts of styles and colors just limited sizes. Check them out.

Me being Very upset

High end

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Cool items

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Ross N.

9 years ago

Great prices, Good Service. Ashley and Maral helped me out and helped me pick the right clothes and take care of things... definitely going back, SOON!:) read more

katrina v.

15 years ago

Your new manager is absolutely horrible!!!!!!!!! Escondido Store!

Hollister Co - fashion - Updated September 2026

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Nordstrom Rack

(190 reviews)

Great location, plenty of parking, spacious and room and merchandise to roam and choose. Take…read moreadvantage of online Nordstrom Rack and compare, try and test them out before committing. Easy to return too. Nice service and selection inline with 'racks' store. Great price and discounts if you shop around or know exactly what you want. Else, just another not too shabby shopping trip in the neighborhood

Help is sparse. Much of the clothes I purchased I found had snags later on. People really manhandle…read morethe clothes and leave them all over the floor in the dressing rooms. I brought stuff up the counter to see if I could get a discount on damaged clothes and they said no way. No discount at all. If I did get a discount I could take it to my tailor and have her work on it. Instead you don't allow discounts, it gets discounted and after a million people trying it on doesn't get purchased and you fill up the landfill. Terrible way to do business if you're not pulling damaged clothes from the rack and waiting for people to find the flaws when they get home.

Old Navy

(35 reviews)

I've been coming to this location for almost a decade and I love that this location is always…read moredependable. It's kept clean, I don't usually see much trash around aside from a bad customer leaving their coffee on a shelf. I feel like their quality has gone down ever so slightly over the years but it still lasts us quite a while so I can't complain too much. They have a decently large selection and they keep a good range of sizes, i can usually always find the size I'm looking for here. Highly recommend this location if you're in the area.

It's been a long time since I've been in an actually ON store but I needed to return an online…read morepurchase. The store was clean & organized but Delana's attitude was something to be desired! Her attitude was horrible! :(

Marshalls

3.5

(83 reviews)

Lots of great options! Some sections are more picked over than others. Shoes, purses, and jewelry…read morewere a bit lacking for me, but clothing, beauty, pet items, and home goods were wonderful. Always leave here with more than I expected to. Really easy to find parking in their large lot. When lines are long at check out they do move quickly. Definitely a great location to check out!

Wonderful selection and great customer service. This location is clean and well organized. Lighting…read moreis bright and the aisles are clear. Great values all over the store. Restrooms are located just left of the front entrance. Employees are friendly and respectful. Part of the TJ Maxx family of retail stores. Large parking lot with narrow spaces. Why? Need to re-stripe the whole parking lot.

TJ Maxx

3.1

(92 reviews)

This is a very clean and well organized TJ Maxx. Bright and shiny store and easy to find items…read more Selection is vast and great quality items. Well priced compared to MSRP on the manufacturer tags. The employees are warm and friendly.

I love TJ Maxx but have noticed this location is quite a mess. Everything is in the correct…read moredepartment, but the department itself looks like a mess. Also i had to return a blow dryer brush because it literally spun my hair and got so badly tangled, i had to cut my hair to remove the blower brush from my head. I had the receipt, packaging and box and i was returning it. There was a few hairs on it so tangled and stuck, and the blond woman/ supervisor was a complete sour meat resting b face and said "well we can't sell it with the hair on it". Never in a million years would i think they would try to resell it after i had to cut it off my head, and i told them as soon as i approached the cash wrap. God help you if the blond is working the register area. The rest of the cashiers have always been kind.

Hot Topic

3.7

(27 reviews)

Love HT! This is my go-to place for pop culture stuff, especially shirts and jewelry. They also…read morehave purses, hats, vinyl, Funko figures, etc. Some of the pieces I get the most compliments on came from Hot Topic. Things like Coraline, Ghost, and Deadpool. They have a great rewards program, even giving you a $5 reward for your birthday. I just got $23 worth of merchandise for $2 because the clearance was Buy 1, Get 2 free, and I had a $5 reward to spend. The staff is friendly, and check on you to make sure you've found what you were looking for. They also have a location of their sister store Box Lunch in the mall now.

Excellent customer service from the two associates when I visited…read more Came in and picked up my online order. Very convenient. Very friendly staff. The store was organized and had all sorts of things available for sale. A large selection of all things that were all value priced. I wouldn't hesitate to visit again.

Burlington

(23 reviews)

I first started shopping at Burlington in 2022. They always have great deals. This specific…read morelocation is always very clean and the associates are always so helpful. The selection of clothing, houseware, accessories, and even pet items are always so great. The sales are always a great value, sometimes you can get things for two dollars to four dollars to even $10. When they are busy, they always have great staff who are efficient at the registers. There's always carts available as well when you enter the store. The only issue I have had over the past few years is their dressing room availability. I always have to wait a long time to get a dressing room even when they're not busy. there's ample parking in the parking lot. This is definitely my favorite Burlington location in San Diego.

I've visited this location several times and consistently find great gift items and home décor…read morepieces. I saw some reviews mentioning poor customer service, but my experience has been the opposite. While I don't expect premium service from discount retailers, the staff I've encountered here have been genuinely friendly and helpful. My husband and I love deal-hunting adventures, and this places tends to have some treasures. I'd come back again!

Boot Barn

3.0

(6 reviews)

The staff here is always so warm and welcoming. I'm not very good at picking out clothes and they…read moreare so helpful in helping me put together outfits that look good on me. The staff always have such warm smiles on their faces and are so attentive every time I go in, no matter who is working that day.

This is a new Boot Barn location and I hope they do well! I was so pleased when I was driving in…read morePoway and saw them open. The next closest one is in Escondido for reference, which isn't far but a little out of the way for me. This location is super clean and smells like leather! They have a pretty wide variety in their stock and the displays look good. We did have a small hiccup with our cashier giving us a boot from a different brand, but their manager was able to sort it out for us super easily and also offered a discount as an apology. Their customer service is a great and that interaction alone was enough to make me come back.

Vans

3.9

(28 reviews)

Really liked the customer service at the vans store so I decided to go back and purchase more…read moreshoes, Dieter was very friendly and helpful with me and my daughter. I really appreciate the way this store operates and the way they treat customers. I will continue to shop here and speak highly of the customer service. Way to keep me coming back for the great service.

Excellent customer service and great selection. They were very helpful making sure I got the promo…read morediscount and helped me order a pair online as well.

Michaels

(69 reviews)