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    Holly Hearts

    5.0 (5 reviews)
    Open Open 24 hours

    Services - Holly Hearts

    Dog walking

    Pet boarding

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    Bowser's Best Buddy

    Bowser's Best Buddy

    4.8
    (20 reviews)

    I only used Betsy's services for a week and a half while I rented her basement apartment. She…read morevisited my dog twice per day-my pup is shy and anxious and would not have anything to do with Betsy. To her credit, I did see that she was making progress with my pup, which is no easy feat. Betsy and I were discussing my dog attending her daycare because my dog does infinitely better in a group setting. In addition, it was convenient for me for obvious reasons. My dog has gone to daycare for the better part of the year that I've had her, and she thrives in that environment. Never once have I had a complaint or negative report about my pup's behavior at daycare. In this conversation, Betsy used a condescending tone to refer to my dog as "difficult ". I informed Betsy that we no longer had an interest in her services, as I don't want my dog to be cared for by someone who would speak about her in that way. However, that's not why I'm leaving this review. I'm leaving this review because of something I observed with regards to her dog daycare. What her dog daycare consists of is several dogs hanging out with Betsy's daughter, Amelia (my best guess is she's a teenager)in their living room/dining room/kitchen area all day. Betsy is typically gone all day (8-3:30) from what she told me. There is a narrow dog run, running along one side and the back of the house. The daycare dogs are let out briefly to do their business a few times a day. While I was a tenant there, I had to do my laundry on the third floor of the house, above the daycare. This required me to wade through the group of dogs each time I went up and down the stairs to switch loads from the washer to the dryer. Every single time I did laundry during the month + I lived there, I noticed that Amelia was never downstairs with the dogs during daycare time. She was always in her room with the door closed. I suppose it's possible that she went in her room each time she heard me coming, but sound carries very well in that house and I'm sure that I would have heard her moving. I would also have considered this discovery a coincidence had it not happened multiple times. My primary inspiration for making this review is the fact that the very last time it happened, while sitting on my couch reading, I heard a kerfuffle between the daycare dogs. It did not sound like a fight, just like the dogs getting rowdy. Eventually, things settled down. Shortly afterwards, I had to go upstairs and get my last load of laundry out of the dryer. While making my way through the sea of dogs, I noticed that one of them was now holding one of its front paws up and was wearing a plastic cone around its neck. I only observed the dog for a couple of minutes, but it was never once willing to be weight-bearing on that paw. I hope that the dog wasn't seriously injured. Even more so, I hope that this is the only time anything like that has ever happened to any dogs that have attended this daycare. And even more so than that, I still have hope that it all was a complete coincidence that the dogs were never being cared for when I made my trips up and down the stairs. To be transparent, Betsy and I did not have a positive dynamic as landlord-tenant. Interactions were never heated, but Betsy did tell me that she is a very sensitive person and perhaps her daughter is as well. She may have been encouraged/wanted to avoid me due to the tension between her mother and I, despite the fact that I was polite to Amelia each time I saw her and professional to her mother. Bowser's Best Buddy is far different from any dog daycare I have ever seen, and I've been taking my dogs to daycare for over fifteen years. It's basically akin to your dog being at home, hanging out with a group of friends, sometimes supervised and sometimes not, with a potty break or two sprinkled in. There are no cameras for pet parents to observe their pups. I've never considered taking my dog to a daycare that doesn't offer this and my observation here has cemented that requirement for any pet care provider we use.

    I have been a client of Betsy and Bowser's Best Buddy for about 9 years, starting when I had one…read morecat, then two, then a puppy, and finally a second puppy who is now an amazing 3.5-year-old dog. I know that Betsy is partially to thank for the wonderful companion Gromit has become. Betsy is conscientious and communicative, and she is very connected to the pets in her care. She spends time training them in addition to getting them out to stretch their legs and go potty, and she adjusts her training and walks to fit the dog's needs and personality. When my pup boarded with Betsy, he was treated like family. If Gromit could write a review, he would say he loves Betsy and Amelia as much as he loves me, and he wouldn't hesitate to recommend Bowser's Best Buddy to all of his furry friends!

    Tails & Trails

    Tails & Trails

    4.5
    (94 reviews)

    They used to always give you the dog walker you wanted. Now they dont listen. What happened? Past…read morefew weeks have been bad. Incorrect charges, messed up appointments, bad communication, and a friend told me they keep charging her or showing up after she cancels. New guy answering phones is disorganized.

    Broken glass with food is not a good mix. I apologize for the length and I'm not usually a negative…read morereviewer but... full experience: We recently relocated to Portland from Sacramento, Ca and were so excited to find a passionate group of folks to take care of our three cats and 70lbs dog in-(our)house. We used Tails and Trails 3 times with mixed results. Important to know- you create detailed notes with the owner (Jeff) on how to access your building, routines, where leashes are, etc., etc., when you have your introductory visit. Our instructions ask that the handler only feeds the cats their canned food, nothing else. 1st time, week-long trip (June 2024)- handlers were 2+ hours late regularly. While this wasn't the biggest issue, we don't have a doggie door and that level of lateness pushed the pup's bathroom breaks longer than we're comfortable. But, we liked the service offered and adjusted how often we scheduled handler visits for the second and third visits. 2nd time, 1 week of walks while both of us were gone for longer than 8 hours (September 2024)- Great! Annie (I'm not disclosing employees' full names for their privacy) had no problems and was very helpful. 3rd time, overnight away- 4 visits requested: Sat afternoon and evening; Sun am and afternoon (October 2024)- Day 1- We left the house at 8 am and scheduled feeding/walk visits for about 1:00 pm and 6:00 pm. Around 1:25 pm, Chloe (office manager) texted me to ask if we had scheduled for 7:00 am that day. When we said we hadn't, a communication between Chloe and a handler led to the 1:00 pm visit being skipped. We talked with Chloe that evening and she said the handler would roll the afternoon and evening visits together, apologized for the miscommunication between herself and the handler, and credited our account for the mistake (all great). The handler arrived around 7:00 pm. They had a difficult time accessing the building so Chloe texted us to say the handler would hang out for a little longer before leaving if they couldn't get access. Once they did get into the building, they couldn't find the food or leash. The access information, food instructions, and where the leashes are were all in the instructions. The handler fed the pets and took the pup for a 15-min potty break. Since we were only gone for a night, we didn't book anyone to stay overnight. We considered cutting the trip short and wish we had. Day 2- Oscar was our handler. We got notifications that both visits were completed and everything seemed to have gone smoothly. When we got home, a glass jar with cat treats had been taken from the closed closet and left open on the counter. When we got home, there were treats all over the counter and SHATTERED GLASS MIXED WITH TREATS all over the floor. All three cats had engorged stomachs. While Chloe apologized and said she'd speak with Oscar the next day, we didn't hear back from Tails and Trails' manager or owner. We'll be anxiously monitoring our furbabies for a few more days.

    Sit Run Play

    Sit Run Play

    5.0
    (24 reviews)

    This is a long overdue review. Also, I think this is more like a thank-you letter to Jen than a…read morereview. As many others have stated, Jen is amazing. Our dog, Shaka, just loved spending time with her and the other pups she cared for. We were a little worried at first about his temperament being around others (humans and other animals) since he gets a little skittish, but he seemed to thrive there. When it was pick-up time, he was always happy and seemed to sleep very well from getting his exercise and socialize in. (He also smelled great on his longer stays. Thank you for the baths!) Jen is super flexible and communicative. We were so appreciative of this since we tend be rather spontaneous and would ask to drop him off the day before sometimes. We also would extend his stay last minute, for example, when we were taking road trips and wanted to stop for the night instead of driving all the way through a town. (Sorry and thank you so much, Jen!) Shaka has stayed over from one day to two weeks (possibly more), and each time, we've received text updates from her and even pictures of him happy with his friends. I always looked forward to those. Shaka passed away early last year, and I've been meaning to write this for a long time to say, "Thank you, Jen!" for being such a wonderful caregiver and trustworthy and friendly person overall. Dog parents, I 1000% recommend Jen.

    Jen is without a doubt the we will leave our best friend with. I trust her 100%!…read moreShe is a real lover of animals. My dog returned happy and healthy.

    Unleashed Dog Boarding

    Unleashed Dog Boarding

    4.5
    (6 reviews)

    As a family with a younger dog who had never stayed overnight with anyone, we were worried that we…read morewouldn't find a place that felt like home for our long European vacation. We After some online research, we found Unleashed Dog Boarding. Our beloved pug was cared for and safe in a nice home that was set up for dogs. After a successful meet and greet and then practice overnight, he was given the green light. During the trip, we were able to see photos of him daily posted online, which was fun to see what he was up to. Upon pick up, I could see he didn't lose weight, and came back well adjusted, healthy, and happy! I know Unleashed Dog Boarding gave him attention every day too. Unleashed Dog Boarding was professional and very knowledgeable in the care of dogs. I would definitely use them again. The owner is a true dog lover!

    This is such a lovely idea, hosting a few dogs in your home. Our experience with this business was…read moreless than ideal, though. The owner asked us to bring our dog (a 12 year old male miniature schnauzer) over to meet her dogs, because she needs to know our dog will get along with her dogs. So far, so good. Our dog, while far from perfect, loves other dogs. He loves other dogs so much that at TWO of his past doggie daycares, they used him as the test dog to see if other dogs would fit in. He has gone all the way up through advanced obedience classes, has learned circus tricks, and has competed in agility. He even used to work as a therapy dog, visiting long term care homes. He has never been aggressive towards anyone, much less another dog. He is more likely to play himself to death with them. After he met the owner's dogs (which my husband thought had gone just fine), she let me know she was uncertain if he and her older male lab got along. She wanted our dog to stay for a night at her house while we were still in town to find out if they were compatible. This seemed like a lot of effort, but, okay, I can understand being cautious. We took him to her place (at the cost of $50) and left him there for a night. The next day, my husband picked him up and she did not say a word to him about what had gone on. We assumed that meant we were good to go. We had already made reservations with her for our upcoming vacation, WELL in advance of the time we would be out of town. With less than a week before we were due to leave town, the owner contacted me to let me know that she had another male dog staying with her and she would need us to bring our dog back to her house again to see if our dog got along with this other dog. Seriously? What was she going to do if they did not get along? It seemed glaringly unprofessional to tell someone with less than a week notice that you are not sure if our dog (a much beloved family member) would be acceptable to stay with her when the rest of the family is about to leave on vacation. Talk about stress inducing. The owner's continued suspicion that our dog will be aggressive towards other dogs was unfounded and, frankly, offensive. We have found other, better options for boarding our little guy. I guess if you have a female dog or a young pup, this might be a good choice for you. The yard she has for dogs to run in is wonderful, and they have lovely little beds to sleep in all around the house. If you have a male dog, especially an older male dog, be forewarned you might want to look elsewhere.

    Dog Days

    Dog Days

    3.8
    (33 reviews)

    I waited until having been a customer awhile to make an informed review. My dog has been boarded…read morethere and does daycare and unfortunately I'm going to have to find another daycare. The staff are lovely and it's affordable enough but I don't want to come home from a long work day and have to give my dog a bath every single time because he has been soaking in urine all day. He smells like a downtown street corner in July. The other thing is he comes home and just is clearly dehydrated. Like pulling me desperately to his water bowl. I've told them before to monitor this and it isn't being done. I'd rather pay more for better because my dog deserves it. 2 stars for price.

    We love Dog Days! My lab puppy has been coming here since she got all her shots straightened out…read more She's excited when I drop her off and tired from playing all day when I pick her up. Not a peep from the pup all the way home and she sleeps well through the night. The folks that work at the facility are professional and genuinely care about the dogs they watch. They're also very accommodating to puppies and their need to take many naps throughout the day. Boarding with Dog Days is just as great as daycare and I feel confident my pup is taken care of when I leave her overnight. I'm so grateful to have found this place and it feels nice knowing my pup will grow in a caring and enriching environment. We'll be coming back regularly for daycare and boarding.

    Holly Hearts - dogwalkers - Updated July 2026

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