I like going to this restaurant when it's late at night and I'm hungry. Their breakfast foods are very good, especially the chocolate chip pancakes. read more

Horrible, slow service. Food was very bland and tasteless, and to top it off at the time of asking for the bill the waitress gave us attitude while telling us she couldn't split it. What's so hard about giving out individual bills? read more

I have been to Hollywood Grill at least twice a month for the last 2 years since I moved to the North Side of Chicago. That's about 50 visits. Out of the 50 visits, I have never once had bad service or bad food. Between me and my friends, we have ordered almost everything on the menu and it has all been great. They are constantly cleaning, to make sure the place looks great. And I don't think we have ever left less than 20-25% tip. They have amazing food and amazing employees for decent prices. Sometimes it can get packed and there will be a wait, but it is well worth it. read more

This place rocks. Its your everyday american diner with some fabulous food and great service. I have been to hollywood grill many many times and it always hits the spot. I'm usually there for breakfast, whether it be after a long night of indulging or just because I feel like clogging my arteries. The lunch is good but I have never tried the dinner items here. I'm sure its all good though since I have never had a bad meal. I highly recommend it as your last stop after a night out on the town. read more

This used to be my favorite greasy spoon in the city. But now, every time I go there you can always hear the servers gossiping about each other or about customers. The service is fairly poor and I have not been very impressed with the food. read more

I can't believe all of the negative reviews on here. I live down the street and have been coming here regularly for several years. I've never had a bad experience. It's a standard diner with decent food at reasonable prices. I've always had friendly waitresses and good service. If that's what you're looking for, then this will meet your needs. read more

Great place to take children. Warm friendly atmosphere. They pay special attention to small children. The food is good. Extensive menu. A no frills restaurant. read more

The best 24-hour, diner-style restaurant in Chicago that I've been to. It's always nice, bright, comfortable and clean. The food is tasty and fairly priced, and they have a good-sized menu for a diner. A great place to go for food after a late night at nearby Exit. read more

When a relative comes to visit the city of Chicago, one does not take them to McDonald's one-dollar menu just because it is affordable. As a matter fact, one tends to show off the best of Chicago. Hollywood Grill is one of those places that no matter what time of the day it is they will give you those delicious fluffy pancakes you ask for. Yes, they do provide breakfast anytime and it cooked to your desire. But when it comes to big meals, it is the complete opposite. Let me not mention the service there. I do not know why I always end up coming here. I try to give them a chance, but they still fail to satisfy my late night cravings. Maybe it is the bright, vivid colors on the big long sign that glows Hollywood Grill. But, how would you feel when you are close to the door and there is a waitress on the entrance not letting you enter because she is to busy smoking? And once you finally in, should you awkwardly wait for her to come back and greet you because the other ladies are occupied attending the only man on the stool? It is the service that values the most because it helps you eat peacefully without complaining, but man do they fail to improve every time. After ten minutes of waiting, getting those menus is the goal. Every single meal listed is described in a beautiful way. They also provide a kids menu where it is listed that before 11 p.m. the kids eat free. Now, being able to get their assistance back is a hassle. It comes to the point where there is no other option but to call the manager to serve. For a party of 16, it is a lot of orders to memorize. After desperately waiting for 30 minutes and finally getting the food out, one forgets all the trouble they went through to get what they want. The smoky hot burger known for its Chicago Style is the only one to stand out around the table full of cups filled with water. After a couple of minutes, the creamy chicken fettuccine makes its way to the center of the table, and I must admit it looked delicious. As the plates continue to make their way into the table, I take a bite into the juicy jalapeño burger I then realize the patty is smaller than the bun itself. As I go into the third bite, I notice how red the meat was inside while the outside looked really juicy and grilled. I could not resist and look at everyone's facial expressions as they ate their meals. The creamy fettuccine had lost its color and no longer hot. The beverages were incorrectly given to us. And the famous free meal for the kids was brought out to the table last to only show up with ten oily curly fries and a bogus squished cheeseburger. After having such a bad experience with the food and having replacements over replacements, it came to our minds to order dessert to sweeten our anger. The Belgian Waffle with pecans and a scoop of vanilla ice cream sounded just right for the moment. The moment I saw it come out of the kitchen doors, I fell in love. It was the perfect waffle. The edges were well done, leaving not a single wedge of the extra waffle mix, and the color of it was just a perfect tan leaving the inside very fluffy and hot. The ice cream, the pecans, and the maple syrup were the perfect toppings. I was really enjoying the waffle until I received the bill. The amount was exaggerating. As I read and tried to calculate it on my phone, I would not get the exact amount. I called the waitress and concluded that they had charged us gratuity without letting us know; in addition, they also charged us 12% for having over 6. There was no option, but to pay and leave with our mouths full of critics. I guess next time, McDonald's it is. read more

Whenever I head to the city I make sure I visit Hollywood Grill because it's always open. I enjoy the crazy atmosphere that you get as an added bonus. The food is good and always hits the spot. I have been there at 3AM with the lines around the corner and during dinner too. Always fast service. read more

Ew I just had the Texas omelet,, probably the worst ever,, eggs were way overcooked and flavorless.

I do not even think this place deserves one star. This is the worst run place in the restaurant business. DO NOT GO HERE. Perry is the night manager and has the worst customer service I have ever come across. He yelled in our faces then got nervous when I asked his name because he knew he was wrong. They messed up our order of a grilled cheese. When we returned it, they brought out the exact sandwich but just took off the ham and thought that we would not notice. When we asked to send it back. They cooks and waitress started arguing in front of a whole restaurant of people. When we asked to talk to the manager, he asked 'what do you want me to do about it' over and over again. He was extremely rude and unprofessional. The only reason this place even got one star is because we had an amazing waitress who I honestly wish would find a job at a restaurant that deserves her. She argued with the cooks about how they messed up the order twice and then offered to pay for our meal out of her paycheck and apologized repeatedly for how rude her manager was. DO NOT GO HERE. THE FOOD WE GOT TO EAT WAS DISGUSTING AS WELL. EVERYTHING ABOUT THIS PLACE IS HORRIBLE. WORST CUSTOMER SERVICE/MANAGEMENT IN THE CITY OF CHICAGO. read more

This place is so successful, it doesn't need your business, so don't bother attempting to eat there. At least that was the message I received when I sat down there this morning by myself. Lots of employees, not many customers, and I can't get anyone to so much as look at me. If you're too lazy to even acknowledge a new customer's presence, then I have to assume your food is lousy too. Or maybe a one-top isn't worth your time. I walked out. Boo! read more

haha, i am still laughing after my 3:30am hollywood grill experience. first of all...i had no idea this dirty dive was such a hot spot, helllllo! and second of all, the host is an undercover cop who wears a bullet-proof vest, whaaaa? so that was the first clue that this place gets roooow-dy. after making small talk with the host/undercover cop, we learned that he has broken up many fights late night and has to escort many people out and made good use of his handcuffs. prom night alert! there was a huge group of urban prom'ers in next to nothing dresses seated right by us chowin' like they hadn't jsut had dinner at their prom a few hours ago. one of the girls should have just not even worn a dress--the dress had a low low low back (almost saw some butt crack), and plunging neckline in the front and a slit up one of her legs that was high enough to show her panties. yes, these are high schoolers...love it! the menu is like one big option OVERLOAD. too much shit on that 10 page menu (kind of cheesecake factory but denny's style). the food is what you expect...greasy-sub-par-stuff-you-would-never-eat-sober (in the weiner circle family). i got the grilled cheese and fries (safe bet). my bud was dying for one of the disgusting pieces of pie in the turntable deli case and when it got to the table, she was wishing she never asked for it. she explained it was like "cardboard oreo pie" oh yum. i ate the fake oreo on the side and was content. come for a late-night debacle and if you are blacked out drunk, you might enjoy the food. read more

Stellar service from the friendliest staff! The menu is typical 24hr diner taken up a few notches. Food is always fresh and always the way you order it. I have had bigger and better quality salads here than at trendy restaurants charging 2 and 3 times as much. Hollywood's consistency will keep me coming back! read more

Good atmosphere. Good service. Mediocre food at best, really bland and flavorless. I think it's pretty hard to make a bland breakfast burrito but they succeeded in doing so. Their other location White Palace has better tasting food. read more

I've only been here a couple of times at the end of a night of heavy drinking. But from what I can remember, the food was decent and felt a kinship with all the other AM drunks in the joint. If I am ever partying on that side of town and need a late night meal, this is where you'll find me. read more

This place is an average diner. Nothing special or great about it. However, on the plus side they do give pretty big portions ;)

Only go when youre drunk. Food is not good, and service is slow. Waitresses are nice but not worth it.

Love the waitress. Food is usually pretty standard. Theme is adorable! If you're expecting old Hollywood style songs, nope. :)

First let me tell you that there is a huge difference between this place at 5pm on a Sunday night and 3am on a Saturday morning. This place gets all the drunks, and service sucks after the bar rush, but you're usually so entertained that you don't really care too much. The food is good enough and is very affordable. All and all I think it's one of the better ways to end a night out or a hard night's work in my case. I love the pancakes, the skillets, the chicken noodle soup, and the Ruben sandwiches are amazing as well. read more

Overpriced. Almost $9 for an egg and sausage sandwich with cheese?!! I asked if I could have anything else besides French bread and was told that would be extra. The waitress taking my order was short and rude. Never coming here again. read more

Always satisfying after a long night of drinking, and conveniently located near the highway, which is on the way home for me. Menu is huge, so it's near impossible to not find something you like. I almost flipped when I saw banana Nutella crepes; yuuummm!! Best thing is that they're open really late, have a witty sign in their parkinglot, & the walls have a Hollywood theme (duh). Only thing that ticked me off about this place is that we wanted to split the check several ways & they gave us a hard time after saying it would be ok to do. I suggest having cash just in case! read more

Decent food - the one time that I went here sober was really disappointing - my eggs weren't done and my roommate's eggs were overdone. However, coming here inebriated is always a fun experience and always fills me. read more

The service here was amazing! The food (breakfast items) was delicious! I would come back here again for sure!

This place is an awesome 24-hour diner and is full of characters at 3 in the morning. The food is pretty standard. My favorite is the dessert menu here. read more

I have to say i prefer GAYHOP for my post barhopping feeding. But the convenience of this place is unparalleled. Food isn't bad either, and there is free parking that is abouding! read more

We stopped here late in the middle of the night. It was crowded. I had cheesesteak with sweet potato fries and chicken noodle soup. The soup was done well even at 2 in the morning. Cheese Steak was yummy but my favorite was the sweet potato fries! Not dry and not soggy at all!! It was perfect! Especially comforting! You ought to try this place! read more

t-t-t-TERRIBLE! damn! I remember coming to this joint years back when I subjected myself to diners and establishments of the like. A few years back I'd decided not to go to places where drunkards like to binge after a night of.....liquid binging. But I was a victim of circumstance on Dec. 2, 2006. Let me set the stage: It was a cold Saturday morning......the morning of my LSAT.......my 2nd sitting! Our usual diner closed......or actually didn't open that early on Saturdays. We drove to Hollywood Grill, as it was the most sensible, proximity wise. We parked in they convenient lil adjacent parking lot. Running over, quickly yet carefully as there was fresh snow on the ground........i noticed there was an insanely large pile of VOMIT on the snow. niiiiiiiiiiiiice, esp nice since I have a phobia of puke. running onto the street after this disturbing discovery, I thought it safe to make my way back onto the sidewalk and into HG. no such luck, seems the puker didn't fully discharge all of his bile on the first spewing. LOVELY!! puke 1st thing in the morning, wonderfully constrasted on the stark white snow, on the day of my LSAT no less. that was a fine how-do-you-do! after I grabbed ahold of my mentals, and we got our food, I remembered the OTHER reasons why I don't EVER dine at these dumpsters of "restaurants." dirty space, terrible uniforms, bad music, bad lighting, anything above a buck for grub here is money wasted. maybe that explains the biohazardous waste outside the restaurant? read more

Seriously Waited 25 mins and never had anyone take our order they served to other tables walked right past us like nothing. Never coming back here again. Always a plan s spot i don't even know why I bothered overpriced crap food read more

You gotta love 24 hour places like this where you can get a BLT on your way to work at 6am. They have a full menu of omelettes, waffles, and club sandwiches. They even serve beer and wine. Good joint. read more

I have a great passion for diners and late night breakfast food. I'm not that picky, I just want the basics done decently. The food here was not good. There's no way around it. They changed their salsa to something green that is flavorless and way to spicy. And I love spicy. The hash browns were mushy and dry which is nearly impossible to do unless you use instant potatoes. I've had better eggs at a school cafeteria. This place was decent like 4 years ago. I'm really sad right now. read more

I've been here quite a few times, which is sad because I love to try new places. However, in the wee hours of the morning I find myself with few choices of what's near and still open. I like the chocolate chip pancakes, milkshakes are good and the rest is fine. It's diner food, service and food are both unmemorable. Oh and they have parking lot, which usually has a space open. That is probably the main reason we keep ending up there. read more

A decent place for a snack. Nothing special but the food comes quick and its open late.

Hollywood Grill is your All-American type diner....serves breakfast, lunch, and dinner anytime you want it. Bouns.....open 24 hrs which is great! Its a bit of a walk from the train which sucks but its ok. Decent food for a decent price is A-Ok with me :) read more

Great diner food! Got the countryside skillet which was more than enough food and had a lot of flavor. Not sure if I'd get items other than breakfast, but I'll definitely be back! read more

All I can say is it is open 24 hours. The food-mediocre; the service-mediocre; the atmosphere-mediocre. But whatever you are craving and whenever you want it....they have it! read more

I agree, after a night of drinking... the food is superb. If your sober, it's a place I would take my grandma! Still, the waitstaff is very friendly, and the food is inexpensive and fast! read more

Above average omelette's (I had the Salami Omelette) and pancakes ( I had a bite of my wife's). The grits were some of the best restaurant-grits I've had in recent memory. The taste of the tomato juice ($1.95) served up in a glass slightly larger than a shot-glass was a bit off. The decor and music was a cute touch. This place passes the true test, and that is that we will return again soon. read more

Mmmm.... French toast ( in drooling Homer Simpson voice). I was taken here by some friends a year or two ago. So after a long ride (motorcycle ) while considering Ihop I suggested Hollywood Grill. Only problem couldn't remember the address. So we went on a mission to find it, we went through pothole hell (which gets a little crazy when your on a bike). We finally found it, it was worth the search. This place is great, 24hrs, reasonable prices, parking, and has breakfast. Im gonna have to make this a continuing bike night stop. This place also has alot going on with their vintage stuff on the walls. I notice this place had some neg reviews but I think people are trying to judge this place on a fine dining scale. read more