They were quick to respond, schedule, quote me a price, and showed up within the 3 hour window…read more The fix (the door flap on my KitchenAid French door refrigerator needed replacement) took all of 15 minutes. Quick, painless, and reasonable price.

Good service, they really helped us when our washing machine wasn't working. While we ended up…read morebuying a new one, their professionalism and reliability was wonderful and they were very timely. would highly recommend in the future and will use again!

We have used All American Appliance Service for 2 different appliances in the past year and had a…read moregreat experience both times. The first was for our HotPoint refrigerator's freezer (was making a horrible noise) and second was for our KitchenAid dishwasher (the upper rack broke). Both times they were able to send someone out within a few days who diagnosed the problem and was able to provide a quote for repair. Like other places around here, they charge a fee (around $90) to come out, but waive it if you use them to fix it. All in all, a trustworthy company and good value. I also like that I can call the same place for different types of household appliances and they service all types of brands.

Our GE profile refrigerator stopped cooling, and I called All American. The tech was incredible! He…read morewas quick to diagnose the issue (which was compressor or refrigerant which means we need to replace), and gave suggestions on the type of refrigerator to purchase. I will use them again!

Jim was on time and called 30 minutes before coming over. Excellent communication with scheduling…read moreoffice. Excellent repair service. He went above and beyond and replace the dishwasher seal. I will hire him again in the future.

This company has significant issues with internal communication. Last week, I spoke with a company…read morerepresentative to schedule an appointment for service. After explaining that my house is on the market and real estate viewings were scheduled to begin in the morning, I specifically requested an early appointment at 8:30 AM within the 8:00-11:00 AM service window. The representative assured me that my request had been accommodated and that the appointment had been scheduled accordingly. However, when I called on the morning of the appointment to confirm, I was met with a frustrating experience. A technician answered the phone and stated that he had no knowledge of who had committed to the specific timing of the appointment. He added that he would come over whenever he was available within the designated service window. The technician's tone was dismissive, indifferent, and unprofessional. Due to this poor communication and lack of customer service, I canceled the appointment and scheduled the service with a different company. It is strongly recommended that the company invest in training its staff on effective communication and customer service skills to avoid situations like this in the future.

Requested an estimate for fixing washing machine. Within minutes he had the problem diagnosed. He…read morewas through and honest. Recommended not to service because the cost would be quite high and the and of this machine was dated. Estimate and trip were free.

I hired Appliance Surgeon on June 15 to fix a dryer drum that did not spin when running. The…read moretechnician arrived and completed the work without discussing diagnostic fees, labor rates, or part costs beforehand, only providing the $350.00 price total after the repair was already finished. He then required payment on the spot via Zelle before writing out a handwritten carbon-copy receipt. Exactly 14 days later, the repair failed completely with identical symptoms, and upon inspection, the replacement belt had broken again. When the new belt snapped, it whipped around the inside of the cabinet and damaged the machine's internal wiring. I called to request a refund since their repair failed, but the manager became combative, refused the refund, and abruptly hung up the phone on me. Ultimately, I am out the $350 for a repair that didn't last 2 weeks and I had to replace my dryer entirely due to the damage. The company has not responded to communication attempts. EDIT: Company's email response went to spam. Matter is being discussed via email. EDIT 2: Management has formally declined to issue a refund for this failed service. The company maintains that their standard procedures were followed; however, they have been unable to produce any documentation of pre-work authorization or a estimate demonstrating that pricing was disclosed prior to the completion of the repair--relying only on their technicians unsubstantiated and disputed claim of verbal authorization. Because the replacement component failed within 14 days and caused significant electrical damage to the unit's wiring harness, the appliance was rendered a total loss and required complete replacement. Management has denied my refund request leaving the matter unresolved. Recommend avoiding Appliance Surgeon as I have been very dissatisfied with my experience.

Vick and his assistant came to help us with our dishwasher that wasn't working right and we're so…read moreglad they did. They did a great job from beginning to end. Both were always both professional and kind. After arriving on time, the problem was quickly assessed and it was resolved quickly also. As their name suggests, they came on a Sunday evening to finish the job as quickly as possible. They even fixed my storm door after noticing it was installed incorrectly!! Big thank you to the guys from Day & Night Appliance Repair.

These guys are absolutely terrific! We had a problem with our dishwasher that they were able to…read morediagnose, locate the parts and replace all in the same day. Because of the way the washer had been installed it took extra work just to get at the panel, it wasn't easy but they did it with no extra charge for the extra time involved. Cheerful, patient, courteous and very competent! Prices are very competitive. Absolutely recommend these guys for any appliance repair needs!

Our Bosch dishwasher was leaking. I found L&M on Yelp. I called them around 9:00 am and a repair…read moreperson (Buddy) got to my house by 1:00 pm. He had the part I needed, installed the part and then tested the dishwasher. The price was reasonable. Buddy also answered questions about the dishwasher and provided good advice. Nice to find someone local that we can trust if we need future repairs.

This gentleman replaced our ice maker only several hours after we called him. He was careful and…read morekind. He charged the exact price he said on the phone. It was very reasonable- other folks might have charged nearly as much just to come take a look. Call him for help with your ailing appliance.

Such a selection! The gentleman there really helped us out to make a final decision. Great prices…read more The delivery and service install crew were on time, friendly and did a perfect job! Very happy with our purchase! Karen

Called them to come look at my dishwasher He came and took…read moremy money as a service visit charge said he would order a part needed, and I never heard from him again I called him and he said he was waiting for the part to come in, nothing from him after that Don't trust this company!!