Just under 5 years ago I went to A to B property Management and asked them to take over my duplex…read moremanagement, because I had moved out of the area. Right from the first walk through I knew I made the right discission. I had two vacancies and they advertised the property and got me some very solid tenants. I have been able to be very hands off with the property knowing that A to B would get it handled for me. Over the years I have had several minor repairs as well as a refrigerator replacement. They are professional and follow up in a timely manner. I just recently sold and Diana was a rock star she went above and beyond assisting with anything I needed. She was excellent communicating with the tenants and the realtor. I would recommend them to any one needing property management in the San Jose area. My only issue was why I did not figure this out 15 years sooner.

I'm extremely disappointed with how this application process was handled. Before applying, we…read morespecifically called to make sure we understood the rental requirements because we did not want to waste our time or money applying for a property we would not qualify for. We were told by the woman who answered the phone that one person on the lease could qualify/co-sign for the other applicants. Based on that information, all three of us moved forward with the application, paid the required fees, had our credit checked, and even took the time to visit the property because we were told that was required. We were then denied because all applicants were required to individually meet the qualifications. That is the exact information we were trying to clarify BEFORE applying. Had we been given accurate information from the beginning, we would not have submitted the applications, paid the fees, taken the credit inquiries, or spent our time visiting the property. I understand that properties have qualification requirements, and I have no issue with a company enforcing them. My issue is being given information by an employee that directly influenced our decision to apply, only to later be denied based on a requirement that contradicted what we were told. This entire experience felt misleading and was completely avoidable with clear and accurate communication from the beginning.

Sarah has been an amazing manager for us as tenants. She was personable, professional and takes…read morepride in her properties. Any issues with the property were resolved quickly and we were able to keep in contact with her even after hours. Sarah has a great team behind her who carefully select the relevant contractors and are just responsive as Sarah. Our entrance and departure from our lease we're smooth and free from issues. We always felt that Sarah was always facilitated a smooth and friendly relationship between the owner and ourselves the tenants and that it wasn't a typical business transaction like some agencies. We rented our place for 5+ years with Almaden property management and would recommend them to both tenants and property owners alike. Thank you Sarah for everything!

This company comes highly recommend!! Sarah shows great dedication and attention to your property…read more She does her diligence in getting your property rented. Along with her professionalism and wealth of knowledge. You will be in great hands with this company.

I'm writing this review because I truly wanted to express our immense gratitude and give you the…read morehighest possible praise, Gina. Honestly, it's not often you come across someone as dedicated and wonderful as you, and you've truly been an exceptional property manager for our family. From day one, you've gone above and beyond what we ever expected. We've been blown away by your constant availability - it felt like no matter what time we reached out, you were there, ready to help. And when issues did pop up, big or small, your ability to find quick and effective solutions was just incredible. It really made a huge difference to our peace of mind knowing you were always on top of things. Having rented in many places over the years, we've definitely seen it all - the good, the bad, and yes, even the ugly! But I can say without a doubt that you stand out as one of the very best people we've had the pleasure of working with. Your transparent communication, impressive efficiency, and unwavering fairness are qualities that are incredibly rare and so deeply appreciated. If anyone ever gets the chance to rent a property managed by you, we can't recommend you enough - they absolutely will not be disappointed. Our entire family is so tremendously appreciative of all your hard work and the genuine care you've shown us. We genuinely hope to continue being your tenants for a long, long time! Thank you again for everything, Gina. Your dedication to high customer service and your willingness to always go that extra mile truly make you a gem. With tons of gratitude- The Fernandez family

I've had the pleasure of working with Gina as my property manager since July 2024, and she has…read moretruly been exceptional. Without a doubt, she is the best property manager I've ever worked with. Gina is intelligent, knowledgeable, highly responsive, organized, detail-oriented, and always professional. What really stands out is her clear dedication--not only to her clients, but also to the properties she manages. It's evident in everything she does that she takes pride in her work and genuinely cares. Gina stepped in to manage my property midway through an active lease when my previous property manager could no longer continue. She made what could have been a stressful transition completely seamless. On top of that, she identified and resolved multiple issues that had been overlooked by the previous manager--things I wasn't even aware of. Gina handled every single one of them with care and expertise. It quickly became clear just how well-versed she is in California's complex and constantly evolving rental laws. Her attention to detail and thoroughness are truly unmatched. Throughout our time working together, Gina consistently went above and beyond. Her professionalism and reliability gave me so much peace of mind, and I honestly don't know how I would have managed being a landlord without her support. The only reason we're no longer working with her is that we needed the property back for personal use. But if we ever decide to rent it out again--or manage any other property--Gina will absolutely be our first call. She's outstanding in every way, and I couldn't recommend her more highly.

David and his company have been managing my rental for the last 10 years and he has always been…read moresuper helpful and professional. They will always go beyond what's needed when things go south. For example I've had really bad luck of having 3 water heaters go bad on me in the first 6 years of rental and each time David and his team managed to sort it out with the plumber and supplier of the unit without having me involved. Furthermore, David's team performed inspections as requested to ensure property is in good shape. I truly enjoy the working relationship and professionalism of his company. Thank you!

Beware if you're a tenant. I never got a good feeling from David, the property manager and owner…read moreof the business. He's very unprofessional, was always cut and dry and never even took the time to meet us. I don't understand why landlords give him their business. When we vacated the property he deducted $160 for leaving a brand new box of ice cream bars and an unopened bottle of soda in the refrigerator. He also deducted another $630 for a cleaning and an additional $25 for "air fresheners" bc he claimed the home smelled like dogs even though we paid $300 extra each month in our rent to account for the dogs. We had the place sanitized before we left and btw, the new tenants loved our dogs and were excited that we had dogs bc they did as well. These deductions were total BS and just went into his pockets. I highly suggest staying away from NorCal Property Management in San Jose. If you're a landlord, do you want the headaches that come with this guy? See the receipt attached for "air fresheners." Do yourself a favor and hire a different property manager or you may get sued.

As a homeowner, I truly appreciate the outstanding service provided by the property management…read moreteam. They have taken excellent care of my unit, handling maintenance promptly, professionally, and with great attention to detail. It's reassuring to know my property is in such capable hands, and their dedication has given me real peace of mind. Especially when I moved out of the Bay Area amd pretty much handed off the property. I sincerely appreciate their hard work and commitment, and I highly recommend them to anyone looking for a reliable and trustworthy property management team. Marcus and April, thank you for all you do!

Excellent service! Thorough and efficient. Solved the problem and was very friendly. A++read more

I am a tenant at a property being managed by SRE. Greg and the team have been great to work with…read more They are very responsive to repairs and always find ways to work around my schedule.They were particularly helpful during an incident when the sewer backed up into the shower. They had someone over (on a weekend) immediately and even made sure it was sanitized after for our young kids. Great experience working with them.

Edit: Greg reached out to address the situation. 5*…read more Just setup and appt to see a house in Los Altos. Ruben was late which is ok, but showed me attitude over text like it was my fault. (Note: I'll change this review to 5* if the firm acknowledges their behavior)

I wanted to take the time to give Cal Bay Property Management and more particularly their Onsite…read moreProperty Manager Mr Gustavo Solis all the kudos ans praises they deserve. I just moved out after eight years at the same address and Gustavo has proven time and time again his dedication to the care and maintenance of the building, as well as his relentless commitment to quickly assist everyone with any issue or concern, and ensure all of his tenants' safety, well-being, happiness and confort. His professionalism is unmatched, his kindness exemplary. I have been a renter all of my life, and Gustavo is by far the best, most hard working Onsite Property Manager I have met. I also warmly recommend Cal Bay Property Management to any prospective tenants, my experience with them has been uneventful and easy ; they are diligent, fair, and reliable. Lastly, I would like to wish Gustavo and his family all the success they deserve and I hope this modest review will contribute to further it.

This place is getting worse. No real person responds any phone calls or emails. They keep adding…read moreunexplained charges, and it feels like a scam. Honestly, it seems fraud.

We have rental properties that we managed ourselves until we decided we needed a professional to…read morehelp us out because juggling everything became more than we wanted to deal with. We researched several companies and spoke with each to ensure we understood what we would be paying for. When I spoke with Desiree she was very patient and a great listener which I greatly appreciated because we felt like we had a lot to "dump" on her. She answered all our questions and gave us the most confidence over the competition because she oversees everything and nothing gets past her without getting the stamp of approval. We also needed work on a unit that we recently purchased that had a kitchen that was demoed when we bought it. I had already received 3 quotes from licensed and insured contractors that were through the roof. When I spoke with Desiree I gave her the run down of our properties and also mentioned we needed to complete a kitchen for our latest rental. She offered to have Artisan builders provide a quote prior to me signing any agreement or contract. We received a reasonable quote that was less than the 3 prior. Remodeling for us has always been a challenging process with contractors. Reno was hands down the best at his craft, timely and affordable. We couldn't have asked for more. 6months later we have been very happy with the professionalism, responsiveness and peace of mind Desiree has provided. We feel the service we are getting is worth more than what we pay and are happy to have found Metro Property Management.

I have been a client of Metro Property Management for two years. At the time when I was looking, I…read morechecked a number of other companies in terms of the price they charged and overall how I felt about them in person. Metro Property Management turned out to be one that was charging the most reasonable price in terms of monthly commission and other fees for renting my house out. In terms of quality of service I didn't know what to expect - as it was my first property to be renting out through a third party - until I met with the agent at the house. She was so passionate and knowledgeable about the neighborhood and the history of the houses that she earned my trust in no time. After two years of being with them, I attest to their dedication to their clients and professionalism and would recommend to anyone looking for property management companies.

Property we moved into was dirty and was noted in our move in form. At move out, we still got the…read moreplace professionally cleaned by PMI referred cleaner, then was charged again by PMI out of our deposit. This was a concern that was brought up at move in and we still were charged. The cleaning people they are working with double dipped cleaning from me and then charged PMI again, in turn being charged again from our deposit. Owner of the unit was very unprofessional and made us wait for every single issue that came up even when it was due to old/not taken care of unit. Would not do business with them again

Worst property management company I've ever had to work with. Steve the Owner was Very…read moreunprofessional, careless, unwilling, rude, cocky, passive aggressive in his email and conversations. Did not care about any concerns brought up, acted like it was our problem. Would not fight for his tenants at all with the owners regarding any home issues. Just terrible!!!!! Will never recommend his company to anyone. Quality of customer service is beyond words.