I was very impressed with this company! Chris, one of the…read moreowners, provided an estimate over the phone after reviewing a photo of my existing setup. It was so nice to actually talk to the person who is going to be installing the water heater rather than just making an appointment through an answering service. He's been installing water heaters for 20+ years. My husband and I originally wanted a tankless water heater, but Chris took the time to explain the pros and cons. I asked about other options and he explained various hot water tank options. Chris advised a high-recovery 50-gallon water heater alone would likely meet our needs, but we chose to add a mixing valve for even more available hot water. We have not run out of hot water yet, so I'm very happy. The installation took only about 40 minutes, and we couldn't be happier with the service, communication, and professionalism. Highly recommend!

We contacted several plumbers through Yelp to get a quote for a water heater. It was a hassle…read moretrying to get a quote from some businesses, but after a one-minute call with Two Brothers, they gave me a quote (the total including tax was less than $2k). Installing the new water heater and hauling away the old one only took about 30 minutes. I was really impressed with the speed. We got this done back in April, and the water heater's still working fine. Thanks Two Brothers!

Outstanding Service - Again! Thank You, Mark! This wasn't…read moreour first time with Top Heating & Cooling -- we called them about three years ago and had a great experience. So when we needed help again recently, it felt like reconnecting with a trusted name. And they didn't disappoint. This past weekend, my mum noticed our basement was flooding -- water was pouring from the pressure relief valve on our hot water tank. After doing some research, we managed to shut the tank off, but that left us without any hot water. Not exactly a fun situation! (We were half-joking about heading to the gym just to grab a shower.) Mark arrived and immediately put us at ease. He was professional, kind, and genuinely patient -- taking the time to explain the issue clearly before getting to work. He diagnosed the problem quickly and had everything fixed in no time. Thanks to him, we had our hot water back and our weekend back on track. It means a lot when a company earns your trust not just once, but twice. If you're looking for a technician who is not only skilled but also truly cares about the people he's helping, Mark is your guy. We'll absolutely be calling Top Heating & Cooling again -- hopefully not too soon, but without hesitation when we need to! Thank you, Mark! You saved the day (and our shower plans)!

Mark is the man. After two technicians failed to find the issue with our refrigerant leak, Mark was…read morequick and fixed it on the same day. Price was the most competitive and you can just tell he really knows his stuff, genuinely wants to just help you solve your problem without overcharging. Some of the quotes I've gotten from other vendors are outrageous haha. I haven't written a Yelp review in forever but Mark deserves this - thanks Mark!!

Highly recommend this company! We were in urgent need of a new hot water heater the day we moved…read moreinto our new house, and they came the next morning with the lowest price we found. Brandon was courteous, professional, and did excellent work with high quality materials. When we asked questions, he was helpful and didn't try to sell us unnecessary services like other companies do. We will continue to use this company!

I contacted Brandon from water heater doctor via yelp projects. My water heater suddenly stopped…read moreheating water. He was super quick and detailed in his responses. He share couple quotes for repairing or alternatively replacing my existing electric water heater and patiently explained the quote breakdown and work required. His quotes were the most reasonable of all people I requested from. I ultimately decided to try and DIY the fix - replacing the thermostat and heating element myself. Brandon went the extra mile and helped me iron out details like where to get specific parts from and was available to jump on a call and walk me through the repair. That level of support was so unexpected and so reassuring. His advice was critical since the parts I was looking at home depot weren't really compatible. Thanks Brandon and water heater doctor. If my repair doesn't hold and I need replacement for sure I will go with them. Highly recommend.

NOT RECOMMENDED: Beware of Walt's Plumbing : UNSAFE. The guy (Walt?) showed up at my door without…read morebeing properly masked. When I asked him to cover his nose, he responded that he then would not be able to see. When I insisted, he basically just walked out the door and got verbally abusive. It's important for both of us to ensure our mutual safety. I did my part; he didn't do his. Do NOT support this behavior on the part of vendors. STAY SAFE

Walt is very skilled and efficient plumber. He's helped me…read moreout on a number of occasions. I always learn something new he comes over. /mike

I had Overlake install a new furnace and then a new water heater (everything always breaks all at…read moreonce, of course) in about a 2 week period this winter in my parent's house. They were able to make it out within a day or two both times. The owner was easy to work with for scheduling. They don't try to pressure you or upsell at all, which I appreciated. The quotes I got were in line with other area vendors. The technicians were very professional and helpful despite the resident of the house being very crotchety. Would definitely hire this company again.

I had a great experience with Robert. I sent a request and he responded within minutes about an…read moreissue with my furnace. Instead of pushing for a service visit, he spent about 20 minutes on the phone patiently walking me through a few diagnostic steps because he suspected it might be a common issue based on my description. We were able to identify the problem together, which I'm very grateful for. That kind of honesty and willingness to help is rare and says a lot about someone's character. I really appreciate the time he took to help me out and would definitely recommend him and his company to others.

Ally Plumbing was more than fantastic. I received multiple quotes to replace my hot water heater…read moreand selected them. When they went to install the new heater they ran into a significant unforeseen condition. Multiple different people had to come to my house / the project to evaluate the issue. All of them were polite, professional, and responsive. Ally Plumbing quickly found a solution to the unforeseen condition and were able to execute the change quickly. They were in a position where they could easily have taken advantage of me, but instead chose kindness, understanding, and professionalism to resolve the issue. On top of all this, I learned they are a local business. Honestly, I have been recommending them to everyone that needs a plumber since my unfortunate incident. They are simply the best.

Three different companies initially misdiagnosed our issue. Ally was the only one who hung in theto…read moremake it right. Because of their patience and persistence to find a fair, workable solution, I intend to use them when any future plumbing needs arise.

Our second AC unit for the third floor of the house failed in the summer heat, Nick came out and…read morehad the parts on the truck, so he was able to fix it immediately. Price was reasonable and service was quick. Will always use these guys.

tldr - if it's related to HVAC, call the installer of your HVAC system if possible…read more I called Green Bear to take a look at an HVAC system (on second floor) that was leaking water on the 1st floor ceiling (due to AC condensation). They sent someone over, who didn't really open the HVAC system panel much. I didn't seem confident that this would fix it. But they recommended to fix the drain pan inside the evaporator coil box, which they said was much more expensive. For clearing the drain pipe and gluing a loose pipe, which didn't actually fix the main problem, they still billed me $300 - diagnostic fee ($99) + 1 hour ($199) - (there's a 3% credit card fee, but they accept checks) 4 or 5 hours later, there was dripping again. I ended up calling Bob's, they sent 2 technicians who knew what they were doing (they opened the panel properly), they found and fixed the issue - it did not involve replacing a drain pan. Bob's only charged me the diagnostic fee of $175 and did the job right (compared to $300 that Green Bear charged)

Had our water heater stop working so I contacted them through Yelp and they got back to us right…read moreaway, and came out the next day. He got the water heater started, but we decided to replace it with a tankless one because who knows the next time it would die. He came back out a few days later and put in a tankless water heater that has worked out great! Worked out perfect --- they got our old one limping along long enough to replace it, so we were only out of hot water for less than a day. Super nice, straightforward, competitive pricing, informative, etc., definitely recommend working with them.

I have worked with ZesBro a few times now. They replaced our bathroom sinks, and fixed a leaky…read moretoilet. They are on time, professional and they do not charge to come out for an estimate. When I was calling around I could not believe the number of places that charge just to come out and diagnose the issue. That alone bothers me. But I don't feel ZesBro is money hungry or at least they don't act like it. Totally understand they are running a business but it's nice to work with folks who focus on doing quality work as opposed to getting dem dollas.

I needed a new toilet. This is for my son's house in Issaquah. They answered the phone personally,…read moreworked through the product purchase with me and scheduled a fairly quick delivery once the product got in. Professional installation, they knew exactly what they were doing. Highly recommend! Probably not the cheapest price but you'll get, but a professional and well done installation or repair

We had a difficult to detect leak in the bathroom and they were able to quickly come diagnose the…read morerepair and suggest good fixes for the same. Really appreciate them being so kind and doing and helping us out in this situation.

I would rate this 10 stars if I could. First off out of nowhere my toilet started to overflow and…read moreleak last night. I discovered backup in both my shower and bathtub. After a bit of panicking, I found Ron with American Sewer. I called him at around 6:30 pm and he came out within 20 minutes and cleared the blockage. What a blessing that he would come out after hours to help. He came back today and installed a sewer release which is great. I highly recommend using Ron, honest and trustworthy plus a great price!!!!

Problem: Kitchen sink with clogged drain. Tried hot water, drain cleaner & homestyle snake…read morewithout success. Ron came out with heavy duty snake and cleared the blockage. Also offered advice on keeping drain open [use disposal sparingly. once a month fill sink with 4-5" of hot soapy water and release it all at once]. $400. Common rate for plumbers for clearing a kitchen appears to be above $500.]