Not even three weeks ago I went in knowing I needed two tires and some front work done. They said…read morethat's fine they just had to order the tires. Asked if they needed to look at my vehicle to see what else was needed because I know I was gonna need an alignment too. They said no to just come back the next day. Went in and was told I needed to come back the next day as they needed to order more parts but still put my tires on without an alignment. A little over $1600 and two whole days wasted. Yesterday I was driving home from work when one of my brand new $173 tire blew. I took it back to the shop being as it hadn't even been 30 days. I got told that bad things happen and that there was no warranty for the tires I got. If I wanted a new one I would have to buy yet another tire. Years of business down the drain but with the new management the whole company has gone under. Wouldn't even recommend this 'repair' shop to my worst enemy

Helped me as soon as I walked in and had my tire fixed in 15min. Friendly fast service!!read more

Friendly staff. Most reasonably priced of those I spoke to! They performed the service needed while…read moreI waited.

On a recommendation, I took my 2024 Subaru Ascent here to take a drywall screw out of a tire. You…read morelive in these new, booming neighborhoods, you can expect construction debris anywhere. So they are great to deal with, front-of-house and back-of-house (to use restaurant lingo). They greet everyone cheerfully, and they do fantastic work. Granted, my 'job' was among the easiest for a shop like this. But they took my spare off, locked it beneath the vehicle, and had the newly-repaired tire installed with the exact PSI. Rave reviews.

Fixes tires in a timely manner. Takes pride in their work. Owns up to mistakes, makes them right.read more

Amazing quick service. Everyone was nice and attentive to what was needed. I will definitely be…read moreback to this location. Glad to have found them in Charleston.

Although I lived closer to this location I haven't been here yet and often go to the one on Ashley…read morePhosphate. Christian helped me get scheduled to get one of my tires repaired/replaced. Upon arriving, he was also there to check me in. Very friendly and helpful guy. When we spoke days before, I was told that the specific tire I needed would arrive by today but came to find out that it wasn't. However after inspecting my tire, they were able to repair it with a plug since it was just a nail that was causing the slow leak so it did end up working out. But in the future I do hope that it's communicated to me if my tire doesn't show up on time so that any time wasted is avoided. Overall the appointment only took about 45 minutes and I received a text to notify when my car was ready. It didn't cost me anything because I had put warranty on the tire which was also a nice feature they offered. I still plan on coming back to this location next time.

This Discount Tire is right down the street from me and it's very convenient, and they're very fast…read morewith balancing tires replacing tire tires as well as the tire prices themselves.

Quick amazing changed tires quick will be using them all the time and will be sending friends and…read morefamily there as well

Every single person here was so friendly and helpful. I had to get my car towed here in the middle…read moreof the night and came back in the morning, it didn't take long at all!! I was so surprised by the fast service, so much better than the previous ownership. Again everyone was super friendly, definitely recommend this place!!

Originally was satistified with this location. I am updating my review now as we had a bad…read moreexperience. My wife's car was shaking when driving at a specific MPH. We choose Gerald's as we trust them. We dropped it off at night, so they could diagnose the issue. They called us and said after inspection it was a tire issue. We went ahead with the service as they recommended it. When they called us to pick it up, I asked if they were able to confirm if the issue was resolved. If not, we could have it further diagonsed and resolve the issue. They told me they do not drive the cars after installing tires. Odd as how would they be able to confirm if the issue was resolved? Continuing to trust them, we picked it up and our car. Unfortunately for us, we have two new tires and a car that still shakes.

2/26/26- I just reported a great visit on Monday but there's a little more to add…read more Sadly, it's not good. When I brought that car in a specifically said that I had brand new lug nuts on it and that I did want an impact wrench used on the car at all. Well, that didn't happen. I've now got some lug nuts that need replacement. When you look at the pics you'll see the damage. The fact that the paint at the top of the lug nuts has been scraped off also tells me that a shallow socket was used. A deep socket would never even come close to touching the top of the lug nut. Also, no attempt was made to keep the wheels clean. There are very big grease marks from someone's hands. That should have been wiped away. I'd use them again, but I'll also be sure to explain to them that this happened and that I wanted to be 100% sure it didn't happen again. And I'm dropping the stars from 5 to 3

I stopped in 1st thing on a Sunday morning without an appointment. They were busy but were able to…read moretake care on my problem in a decent amount of time. The technicians were friendly and helpful. I had never used them before but I will keep them on my list now.

Mark at the old Trolly store was very helpful. I went there for a tire repair & he said about an hr…read moreand a half. Didn't have a whole Lotta time so I went down the street to (Tires choice) and they told me I needed a new tire. So I wanted a second option and I went across the street to (Midas) and they said I didn't need a new tire but it was going to be 2 hrs. Hummm so I went back to Mavis and they took my wife's car in a fixed the bad tire within a 1/2 hrs. Thanks Mark & all the crew

I had a tire that was leaking air they were very fast. They patched the tire gave me a good price…read more I highly recommend this place very friendly and professional service. I will be back.

Great service Art at the front desk took the time to lay out all my options for new tires and found…read morea promotion for better tires than what I was looking for under my budget. Compared to other places I was in and out in about an hour which for 4 tires is amazing.