We were having trouble with our Toyota Sienna while passing through Portland on a road trip. The…read morestaff at Japanese Auto Repair was able to quickly diagnose the problem and fix it the same day. The price was very reasonable too! This is the place to go!

Great shop. Very honest. High quality work. My Subaru…read moreforester needed some front end work. They got me in and out fast. Very friendly staff. Highly recommend. .

This was a GREAT experience. They quickly took care of my issue, their pricing was MUCH better…read morethan I expected and the people greeted me with smiles and treated me like a valued customer. I only take the time to write "5" Star reviews and "1" or "2" Star reviews. It's a pleasure to share the best auto shop feedback. The manager (Mike) took the time to speak with me and gave some solid advice that I will put to good use. Btw, the shop was busy and the bays were full, so they've obviously earned a loyal customer base.

Mike and his mechanics and crew have kept my 2004 Honda purring since I bought her used in 2009…read more They have warned me in advance about potential issues, so I could avoid costly bills. Now they care for my 2009 Pilot as well. It's great having an auto shop I can trust and recommend when so many places take advantage of females. Thank you!

I brought my car here because it was recommended to me. I wish I never did. I was in a hit and run…read moreaccident back in October, and it took him 2 months to fix my car. They messed up on my car 5 times, I had to get 3 different rental cars because my car was not fixed. The first time I went to pick up my car, it was not finished so he had me come back a few days later. Even then when I came to pick it up, it still was not finished. I waited an additional 2 hours. The paint job was done poorly both times, and they managed to stain my passenger seat white, my seats are black, and embedded their finger prints into the paint job as well. When I came back the next time to pick it up, I honestly thought it was a freaking joke. My bumper was not lined up at all, my hood was not lined up, they put on a fender that belonged to a different car model! Now having to get my 2nd rental car, I came back to pick it up, everything on the outside seemed ok. So the next day I started to clean up the mess they left in my car, and my dad who is a mechanic, looked under my hood and everything was hanging by a thread. My AC unit was moving around, my radiator which was supposed to be a new one, was not replaced and also just hanging there. There were cords that we found that were not connected to anything. Almost ALL the screws were missing so everything was hanging on by one screw, I was filling up my wind shield wiper fluid and I pulled it out completely. My dad, who is a mechanic, told me that my car is unsafe to drive, and so I had to bring it back, and get now my 3rd rental car. Everything that was wrong under the hood were mistakes that no mechanic should have made. I vacuumed the entire inside of my car and found a handful of what I'm assuming were the screws that belonged under my hood, underneath my floor mat on the passenger side. When I dropped off the car for the last time, I asked if he needed me to show him everything that was wrong with the car. He told me no, but I proceeded to show him anyways because at this point its ridiculous, why is it taking 2 months for something that should've been done in maybe 2 weeks. After showing him everything that needed to fixed again, he brought me a box full of stuff that belonged to my car that went under the hood, including my horn. I've never been to a shop that is so unprofessional and allowing me to leave with my car in unsafe conditions. I don't really know what all the other stuff was but it was a pretty decent sized box. This last time that I went to pick it up, he told me he already ordered me a new hood and new bumper because at this point, somehow between fixing everything under the hood, there was now a dent in my hood that my dad said was caused by being dropped on the floor and had a decent size of paint missing from my hood, and the bumper was all scratched and still not lining up, neither was my hood. That was back in at the end of November. Now its the end of January and I texted him to check in and see what was going on because he said it wouldn't be here until after the holidays, and he would have it prepainted so that when I brought my car back to him all they had to do was put it on. Well now he's saying he never said that, and why would he do that, and now is no longer responding to my texts or calls. So I'm in my car that's still fucked up from my accident and he's just going to leave it like that. If i had the time and money I would take him to court. But I do not recommend this place. Unprofessional, shitty work, no respect for your time, and sketchy. Save yourself. Mind you, I was recommended by his son who was supposed to be my friend.... Not so much anymore. This place is a fucking joke.

Kim's International Auto has left me bitter and out $700. This was a total fiasco…read more My car didn't start one morning. Battery OK, got towed to Kim's based on good Yelp reviews. Two days later, no start. Towed back to Kim. Kim is shocked I am back. Looks at my car again. Installs new igniter. another couple hundred bucks. Asks me what kind of gas I used. "You cannot use Arco in that car!" he warns. "All alcohol. That's the problem." I spend 10 minutes listening to him defending his mechanical abilities and maligning Arco. This doesn't sound right. There are a few message board comments about the ethanol in Arco being too high, but certainly no agreement that brand of gas could cause such a problem. I don't buy it. But I could be wrong. Maybe Kim is among the first to figure this out. But if so, then why did he replace one part, and then another, if he believed the problem was cheap gas? So now my car is packing a new igniter, a new main relay, and a full tank of Chevron premium. Next day, car won't start. Since going to a new mechanic at this point will definitely cost me money, I reluctantly tow it back to Kim's. Next morning Kim calls to tell me my car started fine when he tried it, and so he can't diagnose the problem. "Well, I guess I'm out of luck." I don't think he is a bad man who purposefully cheated me, I think he made a series of mistakes and lacks the integrity to admit it. I am stuck with the bill, and a car that may not start in the morning UPDATE: My car did not start in the morning. Google suggested I change the distributor cap, which I did for $16. Now my car starts perfectly. A fellow Yelper picketed Kim's and got his money back for bad repairs, so I went in to confront Kim. Kim sort of admitted he had made a mistake, and I got $200 back. But I am still down $500.

River City Transmissions took my truck in last week, I had a few quotes but these guys were…read moreavailable that week for the same amount as everyone else in the area. The price was fair, what was promised was delivered, and overall after dropping off my keys I knew I was in good hands. I don't know much about transmissions but I do know I walked in with a problem and I walked out with those problems solved and a good warranty to back it up. Scott knows what he's doing and I would recommend him and his shop to anyone I know with transmission problems.

terrible customer service SO RUDE over the phone, mechanic refused to work on my car sight unseen i…read moreasked why and they said we don't need a reason. woman on phone was incredibly condescending and mean for just no reason i don't understand their problem. the world is bad enough why choose to be bad people

the best family owned shop in Portland!! Amazing service every time! definitely would recommend…read morethem!

Great experience with Matt! Needed a wheel bearing replaced and they took care of it - good…read morecommunication, on time delivery, good explanation of what they found. You do pay for the diagnostics, even if you have the repair done - extra $$, so plan accordingly. Still worth it for the quality of work and convenience of the location.

We had a wonderful experience getting our son's Prius fixed. they communicated well, had the car…read moredone when promised and even explained some things we could do ourselves to make the car better. I would highly recomend.

I spent several days between the credit union and insurance company lining up the purchase of a…read morevehicle and insuring it as well as several hundred dollars the car I test drove and intended to purchase after I insured it and secured the loan with the credit union was not the same vehicle they tried to give me to pick up. I had photos of my purchase vehicle neither of the vehicles they tried to convince me were the same one were the same one. thank God I took photos in advance when I first went to test drive it the battery was dead. the one they tried to convince me was the one I test drove had a deep scratch the length of the car the seats fabric was damaged , the console were damaged. the mileage on both were not the same it was an automatic not a manual. I looked past that the two they tried to pass off on me neither had a working jack, the consoles were different the steering wheels were different the grills were different, thas gas fill was not on the same side. I know cars as I been turning a wrench since I was 5 years old. I walked out angry and disgusted had to undo the insurance I had spent time and money securing as well as back out the credit union pre approved loan paperwork. it's my guess they wanted to sell it to someone financed thru their own lenders at an outrageous interest rate mine was locked in at 8 percent. they should have communicated it was no longer available im still furious and will leave this right here I've wasted enough of my precious time already dealing with these clowns. tell me these two cars are the same

Meant to review months ago. Had to have car serviced here and it was a very good experience. Fair…read moreprices and good people working here. Made this chore a lot easier.

Many years ago, I bought an almost-new 2005 Toyota Prius. That was the best car I've ever owned…read more Atomic Auto was a newer business back then, but they specialized in the Prius, and they took good care of my car. Eventually I sold the Prius (over 200k on the original battery, and going strong!). I bought a 2015 Chevrolet Volt, and got into the habit of having the Tonkin Chevrolet dealership maintain it (I recall I checked and Atomic Auto wasn't in a position to do work on it back then). But over the years, the dealership kept increasing their prices, and I just wasn't happy. So, I decided to go back to Atomic Auto. I'm glad I did. First off, I like how they have invested in simple technology/tools. They have a good system to text with you, so that you don't need to get on the phone. I love that. Their system includes photos, and detailed notes. Also, I like that they have an after-hours drop-off, *and* an after-hours pick-up. I also have found them to be honest in terms of the services. As my old Prius aged, I was getting an occasional error. They told me what was going on, and gave me a low-cost way to maintain it (spraying some mass airflow spray into the intake). It helped keep that guy on the road (heck, it's probably still driving today). Finally, I have found their services to be complete. I complained to the dealership about a super-obvious sound coming from my wheels when I turned, and the dealership said they couldn't re-create it (which seems sus, since it was super obvious and re-creatable). I didn't even mention it to Atomic, but they picked up on it during a test drive, and diagnosed it easily. I'm looking forward to keeping my Volt going for many years to come with the help of this crew.

I'm a lifelong Toyota owner, and I can say Integrity Auto is the place to take your Toyota. They…read moreknow their stuff, are professional, and really listen. I stopped by without an appointment and they answer all my questions and were able to help me with my issue quickly. If you want honest, skilled work on your Toyota, this is the shop.

Best in the business, need we say more. Okay, service requested (check), quality (check), Value…read more(check), do they take check (check). If you had to ask (it may depend on whom is writing it), sorry. Thank you for listening. Bye.)