3.5 stars, great chocolate chip cookie and very good drip coffee. Did take almost 10 minutes to get…read moreour drip coffees and other orders with speciality drinks were ahead of us. The cookie we served on a plate which was nice. Very clean seating area and rest rooms. Prepared foods looked great. We will return

I have visited this place a couple times in the last two months. The first time was for an almond…read moremilk latte with one pump of syrup. While I did greatly appreciate that they use ceramic mugs instead of paper if you choose, I was disappointed in how it almost cost $10 for a nondairy latte. The second time I went I ordered a chai latte and found out they use the mix instead of making it from chai tea. Disappointing from a place that demands premium pricing. I ordered a chai tea instead and the water was so hot I had to order ice. I was with a little kid who also got a chai and disappointed they didn't offer that to him and instead gave me what I consider scalding hot water in a cup with a tea bag. Staff was friendly. I went to Unlikely Story in Plainville and got a chai latte made from real tea with almond milk under $6 last week. So again the prices at this Bakery are premium. I am willing to pay for premium if that is what I am getting and while the first time I got a latte it was tasty but I still am disappointed at the price point. The second time I went I sat at the bar in front of the espresso machine and was grossed out at how dusty the top of the machine is... because they have their to-stay mugs upside down on top of it. There was a layer of dust and there were dust bunnies hanging off it in my direction. There was a bit of dried splattered milk on it too. Basically, they need to clean that and it was not the type of dust that was just there for a week. Got a scone that I wasn't sure was either day old or overcooked either way I needed a sip of tea to get it down and I did not finish it because it just wasn't that great. Pretty sure the scone was over $5. While I want so badly to support a small business like theirs I don't think I will be back until I know they clean the machine more frequently.

Check this place out! I'm not always the biggest fan of local coffee shops. I really just love my…read moreStarbucks, but this place is the exception for sure! The employees are friendly, knowledgeable, and willing to make suggestions of things to try as well as how to best reduce the sugar content. My order came out lightning fast, too! Both drinks were delicious. The space is welcoming, relaxing, and very cute. Love the personal touch. We will definitely be going back!

Nice little coffee shop with good coffee and service. The sandwiches looked good but we had just…read morehad lunch. Maybe next time. Worth a visit.

I went to Scram after a visit to Patriot Place and was so excited to see they offered gluten free…read moresandwiches (wraps and buns)! I have Celiac Disease so finding a place that is competent regarding allergies is difficult. I felt comfortable in the amount of questions they asked regarding cross contamination and how my food can be prepared. They were kind and knowledgeable about their products, including their coffee syrups. Inside the cafe there's a pick up area for mobile orders as well as a good amount of seating! It's such a cute cafe to sit and chat with friends or just grab a quick drink. I even saw some people working on their laptops. I got a bacon egg and cheese on a gluten free roll and an Irish crème latte. Both were so so good. I would definitely return for another drink and meal! The only thing I would mention is that the parking is a bit tricky. It's all street parking and the recent pile ups of snow doesn't make it any easier to access a parking spot.

Wanted to find a quick little breakfast spot before we headed home after our vacation and found…read morethis spot on Yelp! Such a cute little seating area and counter service area. I ordered "The American" breakfast wrap, also offered in a bowl and I almost wish I got the bowl. It was by no means a bad wrap but I'm picky with my wraps so I think this was a wheat wrap which made it a little more grainy. They packed it full with egg and sausage so that was great. However, I do wish there was more scram sauce to taste because that is what made it different from the others. I also ordered the Iced cinnamon roll coffee and that was amazing! Definitely recommend.

Made a special trip to this place and it was well worth it. Ian was extremely knowledgeable and…read moretook his time explaining the different types of tea and how they are processed. As a coffee guy he had his work cut out for him, but won me over! Definitely will be returning.

love this place ! if your looking for some good quality tea stop in !read more

Very good coffee shop. It was very busy with all seats taken. I tried the iced honey blueberry oat…read moremilk latte special and a spinach bacon empanada. The bacon in the empanada was not cooked to my liking so I ate around it. Latte was great. Also grabbed a 12oz bag of beans that I cant wait to try.

Love love love this coffee shop! It is so quaint and cute with a welcoming and inviting space. The…read moreowners who also are the staff workin behind the counter are so welcoming and nice when it comes to taking orders. There is a a great selection of coffee flavors and they roast the coffee beans right in the shop! They also have a selection of baked good and empanadas as well which were amazing! So happy to finally have tried this place after hearing about it for a while! Can't wait to make it my regular coffee spot!

I want this cafe to be better. Cute atmosphere. Table heights too low and table feet are uneven…read more Coffee has little taste. Ham & cheese croissants frozen inside despite being put in oven. Has potential but they aren't there yet.

Just what downtown Franklin needed! Great for eating in or takeout. Staff is super nice and menu…read morehas lots to choose from. And shoutout to Sarah for helping me make my coffee when I just had my nails done :D Hahaha!

I can not express to you how kind, compassionate, and happy the workers are here. There's always…read morelike 20 people working and every single person from the books to the kitchen staff is happy and cheerful and so kind. Honestly, this is refreshing as corporations understaff and stress their employees. This local owner know what we the patrons want, we want people who are happy with their jobs and that's done by great staffing. This is my go to for any gift. Yes, you're paying more for a book than you would on Amazon but this is the opposite of a greedy corporation who screws everyone. This is truly local and I'm lucky to live 20 mins away.

I always drive past this place on my way home from the Wrentham Outlets. I finally got around to…read moregoing inside. My friend and I went on a weekday night, about 2 hours before closing so it was pretty quiet. I initially thought the bookstore was only on the first floor of the building but turns out it's a multi-story experience. There is a parking lot at the back where I parked and I was able to enter through the back door (not sure if this is the main entrance). On the first floor, they have some books, bathrooms, a check out desk, nick nacks (hats, stationery, puzzles, etc.), and most importantly, a coffee shop. The coffee shop was closing up around the time we got there so plan accordingly and do some research on their hours. as they are not the same as the bookstore. The books are clearly labeled by genre. After taking a stroll, we decided to check out the second floor which was supposed to have a little market, a stage where they host events, and some very comfortable couches along with tables and chairs. I mostly came to see if a book spoke to me, but also to get some reading in from the book I brought along with me. The lighting is good, although I sometimes prefer to have a dimmer setting for a cozier feel. We spent about 1.25 hours here, but we could have easily spent a longer time if it weren't so close to closing.

Great vibe inside with tables and lots of seating the service was amazing! They have awesome…read morepastries for $4. I also got a catering menu just in case!

Under new ownership for a year or so and started off a bit slow but has settled back into being an…read moreexceptional coffee shop. Their pastries and croissants are absolutely delicious. Coffee is also very good - one small critique would be that they do not fill the coffee up to the top when ordering a black coffee and the ambience while ok is not as warm as the old spot which featured books to read, browse and purchase.