We sat at the bar and it took a few mins for the bar tender to come up to us even though they weren't busy. Half the girls in the restaurant were just standing around. It took a long time -about 10 mins to even get our beers after we ordered even though we were sitting right by the taps and the beer wasn't ice cold out of the tap. Then another 25 mins to even ask us if we wanted to order food. We said no we just wanted to leave at that point. I would understand if they were busy but they weren't. The restaurant barely had anybody in it and only 5 other customers were at the bar. They were just lazy and cared more to girl talk with each other. read more

Stopped in for a minute and our waitress Dominic was the best them energy even asked if you had a great time

Server was nice food took forever and waitress said orders got messed up in back kitchen we also ordered drinks from the bar and that took a long time as well my fiancé went to the bar to get a mug and bartender had a bad attitude. The ac was off so it was so hot In there we felt like we couldn't breath. When our food cameo got the sliders and the meat was so dry I felt like I was choking we will never go to this hooters again!!!! read more

Horrible Horrible Horrible, The entire time we were there we seen our waitress once,then she took a break and introduced Amanda (which we never seen again). And then the Manager delivered our wings..I watched as employees and Managers as well were huddled in groups throughout the restraunt talking. Then after the manager finished his huddle with 3 girls (and huddled near enough to my table I heard the conversation) stopped him and told him what horrible service it was.He then grabbed a paper on our table to see how many times it was signed (once). He offered me a lunch voucher, gave back as I work and don't have time M-f for lunch.They also over charged my 11.97 for wings I never got but they took it off the bill. I took my 18 year old there for his Birthday and was disappointed with them. We've been to the one in Anaheim and they truly blow this one away and acknowledge Birthdays. read more

So you basically need to know someone to get a seat. The mangers will seat their friends first even though they are at the end of the line. And when I complained they tried to make excuses saying they were there first. I called bullshit since they arrived 10 minutes after me and where several names lower on the waiting list. Worst hooters I have ever been to. And to top it off when our food was being brought to our table by a separate waitress she ended up taking it to the wrong table. She sat it down on the wrong table, the customers ended up touching the food and they told her it was theirs. The waitress food back to the kitchen and attempted to have the food re-served even though customers had already touched the food. The only good thing about my time here at this restaurant was our waitress (Aryssa). When we informed her about the food issue she immediately took care of the issue and help rectify the situation. read more

Do yourself a favor, go to buffalo wild wings instead. My boyfriend and i always go to BWW but decided to try something different. I ordered the buffalo shrimp tossed in mild buffalo sauce and my boyfriend ordered the boneless wings tossed in mild buffalo sauce. We did take out and they said it would be ready in ten minutes. Guess that should have been our first clue that the food was going to be disgusting. After paying and going out to the car, i opened up the bag to check out our food. Neither the shrimp or the boneless wings had any sauce and they were drenched in grease and smelled horrible. My boyfriend went back inside and asked for sauce. They gave him a small cup of what looked like cheese, definitely not the same consistency as sauce. Thirty dollars for this meal and we didn't even consume it for fear of severe food poisoning. Never coming here again. Ended up going to BWW and having a great meal read more

Wow this place has really gone down hill. The service sucked the food was horrible and way over priced. It hurt to pay the bill after all that. I wouldn't go back. read more

I really enjoy sitting at the bar at Ontario Hooters when Angie is the tender. She mixes me chocolate milk and serves me the bomb grilled tacos or the blackened mahi sandwich. She's friendly and always smiling. I even did the chicken dance for her so she could win the BINGO contest. Give Angie a raise, Hooters! read more

We usually come here very often. We love the atmosphere and the waitresses are awesome. We came in on Sunday and we had a great experience with our waitress Jordan, she was awesome, friendly and very pleasant to be around. She was on top of everything! Thank you for the great service read more

Had the best hooter experience ever while here. Autumn was not just eye candy but had the entire bar interacting like I have never seen. If you have Autumn as your bar tender you are in for a treat. read more

Never been to a Hooters before. Glad I went to this one! People are great ! Food is great! And the server "TAYLOR" was great!! Wonderful energy. She is one of the biggest reason I would go back to that place read more

Sometimes you visit a place that you have been suggested or recommended and think that it will be good. This was not necessarily the case with Hooters. I have been to Hooters only twice and I've been disappointed both times. The food is poor quality but the service is excellent my only complaint was just the food was obviously frozen and then fried. Honestly the service is what saved the restaurant from not getting one star. read more

What has happened to Hooters, it used to be a be a good place to have a beer after work a get some fair food. It has turned into a promotional and profit seeking monster. My first complaint charging $9.90 for a 22oz Newcastle Brown Ale, yes 9 dollars and 90 cents for a 22oz domestic craft beer. Even the sport stadiums don't charge that much. Second complaint is the shrinking size of the chicken drums. These were the smallest chicken drums I have ever see, low grade, no meat and chewy. Third complaint is the Hooters promotional items that were being hawked table by table, shot glasses, beer koozes, all extremely over priced $10+. I guess the demise of Hooters Air left some bills to be paid and the burden shifted to the restaurant customer. I predict that you will see Hooter's locations starting to shut down, as there are many more casual restaurants to eat at with fair prices and better food. PS The waitress staff is getting a little chunky. read more

I visited Hooters tonight. I haven't been here in years and this was a fluke. Ashley was a lovely hostess. Adrienne was a great server. They told me about the beer specials right away. And we had the Baja tacos! Super good! Caesar side salad was goos. The staff was very attentive. So nice. read more

Horrible service.. waitress gave us jello shots as if they were on the house without telling us that they were a charge.. manager lied to us which was a breaking point for the 6 of us. She said she heard waitress giving us a price when manager was not even close to table.. we waited for food and drinks for a long time. Horrible service. Never going back.. highly not recommended.. read more

Horrible Horrible service. The waitress Sierra never checked on us. The only time we sae her face was when she dropped off the food. We had to wait 30 minutes to ask for dressing & utensils and to tell her that my strips werent even fried. By that time our food was cold. The manager did apologize and make it better read more

I wish I wasn't giving them one star because I really do love coming here for their wings but it sucks when you are able to walk right in to get a table and not one waitress came to ask us for even a drink order. We literally sat there for 10 minutes even having time to use the restroom and no one came to take our order. I guess I'll need to get my 3 mile fix somewhere else. read more

Owner is really nice but I suspect he may b a pervert. The female owner is kinda mean. A few of the girls r genuinely nice while the others r fake and try and milk u for tips. Mostly they r focused on the men but its hooters wat do u expect. read more

What is it about this restaurant that makes me try and avoid at all costs. Could it be the over priced mediocre fare? The poor service that appears to be the norm? The annoying way the "servers" solicit you to purchase there shirts, calenders, etc.? When all I want is a cold beer and decent wings. After taking a visiting buddy of mine to this establishment, I got my answer. All of the above. I tried to sway him to one of the other sports bars in the Ontario/Rancho area but he was insistent. He wanted 3 alarm wings. So there we were just two of us waiting for beer after beer because our "server" was too busy with a party of 10 to tend to us. The only reason we did get our beers was because we flagged down the manager when we were empty. I have worked in the service industry in the past and understand there are busy times, "rushes". This was not one of those times. We then explained how we wanted our check divided to our "server". After waiting an extra 30 minutes we once again flagged down the manager to get our check. When she brought our check she explained that this was how our "server" divided it for us. Nothing like we asked. Needless to say my buddy was sorry he insisted on this place. I hope she understood her tip. On a more positive note. The 3 alarm wings were good. Too bad I'll never go back to this place. read more

The service is so unbelievably horrible and the manager Nikki is a sorry excuse for a manager. It's clear by the reviews this place does not care about its customers. We have so many choices of restaurants to go before going to Citizens arena. We get there about 5:40 pm and asked the waitress for a sample of beer. We then proceed to order happy hour appetizers while waiting for her to bring our beers. Only at 5:55 she takes our order and then at 6:02 pm the waitress comes over and says she can't put the happy hour prices in because it was 2 min after 6 pm. Now obviously If its 2 min after, the time it takes to take our orders, get to the computer to put order in and then come back to tell us its 2 min after that order was placed before 6 pm and she probably made a mistake and didn't go straight over to the computer. We asked for a manager and figured the manager would just take care of this I mean how ridiculous this was. The waitress comes over and explains that she can's do anything about it but that she can discount the nachos. We said no thank you we want the manager. The manager finally comes over and tells us there was nothing she can do. I gave her 3 options to make this right. Even explained the math to her how we clearly placed the order before 6 pm so if she is back at our table at 2 min after the law of average would prove we order before 6 pm. Waitress admitted it was 2 min after. We asked the manager why didn't she tell us hey we only have until 6 pm like a 5 min warning. The manager's response was, "well she probably didn't want to rush you". Is that the most idiotic excise you have ever heard. So we said ok well we will take nothing and never come back here and she said that ok. Warning don't ever go to the Hooters in Ontario read more

Hooters is about as average as it gets. The food is alright, nothing spectacular. The waitresses are obviously what makes this place special, but the corporate honchos need to buckle down and improve the menu. read more

When we arrived we waited about 20 min before anyone even came to our table to greet us and ask what we'd like to drink. We noticed about 6 employees just standing at the check in podium and a girl playing pool with a customer. We joked about her being our server and turns out she was! No wonder we didn't get service. When she finally came around to ask what we'd like to drink we were ready to put in our whole order. About 25-30 min later she brought the drinks and appetizer then disappears the rest of the time. Meanwhile the people at the table next to us arrived after us and were done eating before our food was ready. Finally we brought it to the managers attention after an hour of sitting there and turns out the server never put the order in so we left. Instead of playing pool and trying to win games out of their claw prize machine, the servers should probably do their jobs. I'm assuming the servers name is Vanessa because that's the name on my receipt. read more

Our server Mallory was probably the nicest, most hardworking (& hottest) server in this joint. Always checking on us to ask how we're doing, and quick with the orders. The food itself is nothing extraordinary. Always a bit too salty. But c'mon we come here to chill with the homies, and watch a good game or boxing match over pitchers of cold beer. read more

First off I came here with my bf and friends and we got seated in the bar area which was a big mistake. We literally Sat there for about 25 minutes and not one single waitress came to our table. I got tired of waiting and we just left. Never have I got bad service like that let alone no service at all. read more

Autumn is an amazing bartender, friendly and fast. Food was great. I've never eaten at a Hooters till now and if you haven't your missing out. read more

Only Hooters I been too . Good vibe. Awesome service . Ashley is gorgeous and so was so helpful on what to order loved the hooter original shirmp . Not into spicy stuff Ashley got me the best flavors lemon pepper omg . To die 4. Will be coming back just for her service . Thank you Ashley read more

The worst service. Wednesday night, 2 tables in the whole restaurant, the girl did not understand the drink order and served them incorrectly. We need to ask 3 times each order because She did not understand anything. 30 minutes waiting 4 appetizers and another 30 minutes for two burgers. read more

Went with a group for my B Day after work. Service was slow. The waitress was rude. After taking so long it was getting near closing time and the waitress was trying to hurry us up. We spent a small fortune and were treated poorly. Had a GF that used to work here. If you want hooters i suggest zona norte in TJ Mexico. More beautiful girls than you can shake a stick at. And they are all available. Word. read more

Our waitress was working hard for a good tip, kept calling us honey and babe, it was awkward. She even went as far as putting a paper towel on our friends lap. Drinks were pretty bad, lemonade tasted like water with a lemon. Not a good experience, definitely not the typical hooters experience we were accustomed with. read more

The girls at this location are super nice and helpful. I came here to watch the game and the hostess took her time getting us the perfect table. Our server was prompt and friendly. read more

Horrible service! I'm sitting here right now and it's as if I don't even exist! Lol This has to be a joke... I have to get up to request everything and it's not even that busy. Extra seating all around me... Well at least the Wings are great, my sliders came out cold, I would request new ones, but then I would have to wait another 40 minutes. The servers look like nice girls, but I really wouldn't know they've barely spoken accept for trying to get me to buy some contest drink! Lmao Great! read more

It's amazing how bad this service is. I waited over an hour for a waitress that I asked two times "I'm ready to order" but she would never come back. They sure will sell the hell out of calendars but won't take your order or get you drinks. Terrible place to eat or hang out. read more

Come here for happy hour and this place always hits the spot! Great girls and even better drinks! I tried the pineapple beer and their fajita quesadilla and they were awesome! Def recommend it to people who want some wings and to watch the NHL playoffs. read more

Great service great people. One of the best and I mean Vanessa is one of the best bartenders in the place. And Jose has to be by far the greatest manager there, always smiles. Keep up the good work to two of the best at Hooters in Ontario! read more

Food was great. But as far as the service, not so good. There should be some kind of rule that staff shouldn't hang with off duty staff. The whole time the bartender that just got off got all the attention from other bartender. Not a big deal. But at least acknowledge the rest of us who are trying to get a drink. Would have spent more money but I should have learned that BWW is the better choice. So went shopping and came back. Vanessa did a great job and turned my review around. Look forward to coming back during the evening time. Thanks for acknowledging me and others. You saved the day. read more

I love going here with my boyfriend! The food is delicious. Out of all the times we've gone though, our favorites have been when Samantha was or waitress. She isn't the kind of person who just takes your order and then brings you the bill so she can get a tip. She makes us feel at home. She checks on is often to see if we're doing ok, need anything, and to chat a little (: We hope to get her every time we go! read more

It's was a spontaneous visit to hooters with my girlfriend. I was kinda surprised that she was cool goin there cause the environment is very distracting if you know what I mean. Anyways upon arrival, we were seated really fast even though it was crowded in the restaurant cause a Lakers game was playing. Our waitress was nice and quick about taking our drink orders. However, when we were both ready to order our food. She would pass by about three times saying "I'll be with you in a minutes" which was cool at least she said something. So finally she comes to take our order. I Order a burger and my g/f orders boneless chicken wings which I would think it's a simple order. However, after waiting and waiting for our food. My g/f saw my look on my face that I was getting alittle pissed that our hasn't arrived. It was hard to get her attention wondering about our food. After 30 mins i get her attention for our food. Yet we still waited another 10 mind for our food, so it took about 40 mins for a burger and some chicken. Which is kinda ridiculous to wait so long. I would say the service is alright but could be better. The kitchen staff needs step it up a notch in sending out food more efficient cause from where my g/f and I were sitting, it looks like there was at bit of confusion with food orders cause there was alot of servers in the kitchen area. Overall the level of service my g/f and I received have had better serves at Denny's. Maybe next time it'll be different. read more

Okay. The last time I came here, it wasn't too bad, service is a little slow but I wouldn't expect anything else from hooters. Anyways, my most recent experience actually caused me to get up and leave. It was about 10pm, my friend and I walked in and were greeted/sat immediately (which is why they get 1 star) however once she walked away, it was like we never existed. The people behind us were checked on twice AND the girl stayed to have a conversation for 10 minutes, the people in front of us got their to-go boxes, dessert and checks, a group of guys came in and got their beer right away as I'm dying of thirst over here in the corner, AND FINALLY, to put the cherry on the sundae, a family of 6 was seated and the waitress for them appeared out of thin air like a Harry Potter scene! Needless to say my friend and I got up and left because for 20 min. Yes 20 min.. We never even got a smile. I guess their push up bras are so tight it's cutting their oxygen supply to the brain off... Either that or you have to be male to get great service there. Sucks for them though, because I'm a lesbian... With that being said, I took my tip somewhere else. No pun intended. read more

I've been to this hooters location two times and I always received excellent service. All the waitresses are all friendly. The food came out real quickly it tasted really good. read more

I love the service when visiting and the food is good overall. The ladies are courteous and are friends.