We own 3 little houses in Normal Heights. We live in one and rent out the other two. We needed a…read moreproperty management company. But our property is old and of modest quality; it has several quirks. Initially, we went with Cal-Prop b/c of Melissa Kleifgen, one of their V-Ps. She knows about property management AND construction; she has helped coordinate improvements. She is friendly, direct, straightforward, and a solid communicator. She knows when to show her formal side, and when to reveal her sense of humor. Later, we discovered that they have an outstanding handyperson, Dirk. He must have a magic wand in his tool box. He is versatile, resourceful, and adaptable. He does quality work, with an eye to longevity. Example: We wanted to replace a back door at a vacant rental. At a yard sale, we found a gently-used "Hollywood" door. It's the kind that has little windows that you can slide up and down. Although it was too tall and too wide, he trimmed it to fit. It opens and shuts SMOOTHLY. He also notices things that need attention that we have overlooked. For instance, after the appliance company had replaced a gas stove with an electric one, he decided to cap off the gas line so that it could not be opened by accident. Dirk and some others did a fine job fixing up our vacant house. And Melissa and her team found us a pleasant new tenant. All within 27 days of when the former tenants had moved out! And they have been prompt about sending out a variety of people when repairs have been needed. We were nervous, but we didn't need to be. We are relieved.

I wanted to get on here and commend one of Cal Props employees, Robert, for his outstanding working…read moreand customer service. We just had to get our bathroom completely remodeled due to a pipe that needed fixing which was unfortunately only accessible through the bathroom floor. While it was a pain staking project to go through, Robert really made it a much better experience along the way. He is masterful at the technical plumbing work, managing the project, and interacting with the tenants. He is a real gem and I wanted to make sure he gets the recognition he deserves. Also, thank you our property manager Kari for the help along the way. The project looks great and got finished prior to estimations. Thanks team!

Thank You Joy C. Kane After managing a small rental house…read moreremotely myself for many years I tried a gazillion property management companies with complete disgust. Initially skeptical of Penny Realty, finally the property was assigned to Joy Kane. I've been "joyfully" (couldn't resist) blown away with her quick efficient problem resolution skills, a well qualified tenant, a higher rent, and a nicer property. My fingers are still crossed. If anyone can uncross them it's Joy. I wish I had her help starting about 10 years ago. My hair would be less gray and my bank account a bit higher. Thank you Joy C. Kane with Penny Realty. Please continue to be so incredibly diligent and effective. You bailed me out of a big problem and did it efficiently and diplomatically. Thank you.

I highly recommend Penny Realty! My family has been with Penny Realty for several years! They are…read morevery responsive to questions that we have had in regard to our apartments and ownership in Pacific Beach. Joy Kane is a wonderful Property Manager. She is great to work with. She responds quickly to issue that come up and handles them in a timely manner. Joy has a list of competent and knowledgeable people in all areas needed to maintain and service property she is managing. Tenants have positive feedback about Joy and how friendly and helpful she is to them. Thank you Joy and Penny Realty for all you do for us!

I am a registered nurse who works night shift. For nearly a week I repeatedly reported that the…read moresmoke detector mounted directly above my bedroom was emitting a low-battery chirp roughly every two minutes. I provided photos, gave permission for maintenance to enter, and then called the emergency maintenance line multiple times (see call log). When I finally reached a third-party vendor, he refused to connect me with anyone at the management company or provide a direct contact -- leaving me with no way to reach the party responsible for tenant safety. The nonstop beeping prevented me from sleeping before work, terrified my dog, and directly affected my ability to safely care for patients. After days of ignored emails, texts, and calls, I had to rely on a friend to replace the battery because maintenance never responded. I would have replaced the battery myself but I don't have a ladder and was absolutely exhausted after working four 13 hour night shifts. This was a life-safety issue and required prompt action. The company's dismissive responses and failure to provide a functioning emergency contact reflect a troubling lack of concern for tenant safety and wellbeing. I cannot recommend renting from this management company.

Property managers have it rough. It's a thankless job of dealing with issues all day long, trying…read moreyour best to keep tenant and owners happy. In my five years of working with Rachel and Alex, I've seen firsthand the amount of work they put into their job. They care and they probably don't often get credit for it. It's been a pleasure working with them.

Being a new customer and the first time renting our my home I researched different rental property…read morecompanies. After doing my research we decided to go with Good Life and I am so glad we did they made the process very easy. Malissa Martinez was my onboarding point of contact and I have to say she was very attentive, responsive and professional. She answered all my questions and kept me informed the next steps in the process. Emails came in daily with the updates that had been completed at my home in order to be put on the market. After that my property managment team consisted of Andrei Lechert- Kelly, Gerald Medalla and CJ Flores. Again, more professionalism with this team. Once the property was ready and we agreed on the rental price my home was listed on a Wednesday and by that weekend, Saturday, we have the home rented. It's been 5 months and I have no complaints. They have really taken care of everything and I haven't had to worry about a thing since. Highly recommend Good Life. 10 outta 10.

Our experience with Good Life Property Management was defined by delayed repairs, canceled…read moremaintenance requests, poor communication, and an exhausting amount of effort required simply to get serious problems addressed. We first reported rat activity outside the property in May 2026. Good Life canceled that request as "Not maintenance issue." A second rodent request was also canceled. By July, we had specifically reported holes around the rear deck and asked whether conditions at the property were contributing to the problem. On July 31, a rat ran through our kitchen, and the pest-control technician found evidence of rodent activity in multiple kitchen areas. Good Life acknowledged that the owner is typically responsible for structural conditions allowing pests to enter. It also told us that it had received a report from Thrasher Pest Control and that the owner was reviewing it. Nevertheless, the response continued to focus primarily on trapping and monitoring while permanent exclusion work remained unresolved. Good Life later admitted that Thrasher had advised it that entry points needed to be accessed and sealed beneath the rear deck. When our dishwasher was eventually removed for repair, we discovered extensive apparent rodent droppings and debris concealed underneath it. We photographed the condition. The air-conditioning experience was similarly unacceptable. We submitted the repair request on July 22 during significant summer heat and reported indoor temperatures exceeding 85 degrees. The system was not repaired until September 3--43 elapsed days later. We purchased a window air conditioner and fans because the provided system remained unusable. This was not a matter of submitting a request and allowing management a reasonable opportunity to respond. We repeatedly had to send emails, seek updates, contact vendors ourselves, preserve records, and challenge inconsistent explanations before meaningful progress occurred. A Regional Manager eventually apologized for the "frustrating timeline," but an apology after months of preventable disruption does not restore the sleep, comfort, time, and peaceful use of the home that we lost. Good Life markets itself as providing proactive maintenance, attentive tenant communication, and stress-free property management. Our documented experience was the opposite. Based on how it handled serious rodent-entry conditions, a prolonged A/C outage, appliance problems, and communication throughout the process, we cannot recommend Good Life to either tenants or property owners.

I was a tenant in a property managed by riviera property management and I want to say that they…read morewere always timely, polite, and reasonable. Every maintenance request was addressed very swiftly. They were always welcoming in their physical office and they were also kind.

I was a renter for years in PB. Diane Schmoldt is fantastic-super professional and kind also…read more Really appreciated her help and service while I was a tenant. She made sure repairs were fast, she helped me when I was in a rough spot personally and was just super professional and authentic overall.

Alta vista proporties personnel are wonderful. They communicated well with me from the first day I…read morewent to see my studio until weeks after I left. I had a family matter that they assisted me & went above & beyond to help me out. I appreciate their professionalism, kindness, compassion, and great customer senice they provided me. Kathy Buster, Roxanne wendt, Jackie Alexander, shelley Eds, and John, the apt maintenance were all amazing people and I wanted to recognize them. I HIGHLY RECOMMEND Alta Vista Properties for your next home. :)

I've been working with Alta Vista for over a year now, and I truly couldn't be happier with their…read moreservice. Jackie, the owner, runs this family business with such integrity, professionalism, and care -- it really shows in every interaction. They handle everything thoughtfully, efficiently, and with great attention to detail. Communication is clear, follow-ups are timely, and I always feel supported and confident that things are being managed properly. It's rare to find a management company that is both highly professional and genuinely caring, but Alta Vista is exactly that. I've worked with two other management companies in the past 13 years for La Jolla property , so I have a strong basis for comparison, and that experience is precisely why I can say I highly recommend Alta Vista. The difference in quality, organization, and overall experience has been night and day. If you're looking for a reliable, professional, and truly hands-on management company, Alta Vista is an excellent choice.

Hello Wayne is…read moremanaging my rental property in Southern California from now more than 5 years. He and his team is very professional. I never have to worry about my rental property and any of tenant communication. If any situation arises he always gives complete picture and help to make correct decision in timely manner. I highly recommend him for property management service.

I am very impressed with Legacy Propery Management services. They found a great tenant for me very…read morequickly and have been on top of all issues that the tenant had specially early on since I had remodeled my place. Wayne the owner is an extremely friendly and professional ​person and understands everything from both an owner and a tenants perspective and addresses all of them efficiently. Highly recommend this company to manage your property.

Janie is the Best!Great customer Service and Very Knowledgeable!So Helpful and Really was on top of…read moreThings!I Greatly encourage Everyone looking for an Apartment to utilize Del Sol Properties!

Absolutely do not rent from this property management group, they are horribly rude and…read moreunprofessional! My two roomates and I had paid the security deposit on a property managed by del sol, less than a week before we got the keys we found out the property had a history of black mold that was not disclosed. When we brought our concerns to the three ladies that manage the apartment, they immediately offered us our security deposit back with no hesitation. We communicated that we simply were concerned and wanted to know if the mold had been resolved, they stated they had brought in a mold removal company but when we asked for proof such as a receipt or clearance report they refused. With a quick google search we found out it's California state law that they provide reports of the mold being gone, Lisa (del sol employee) did not like this and met us with extreme hostility. Lisa is one of the most angry individuals I have ever had the discomfort of interacting with. She was not only rude, but aggressive over the phone. Their whole business is run as if it's the 80s (nothing is digitized, and their office is a mess of endless stacks of paper). Eventually we decided we did not feel safe moving into this property due to the unorganized and hostile nature of the property management. I highly recommend you do not rent from them!

They do not respond to any of my issues. Constantly calling and nothing. It would be nice if they…read morefollowed through Jeff we have texted twice but not received a response.

Jeff is a complete horrible business man. Not respectful to his tenants. His vendors are horrible…read more Installing AC tool 4 days. Maintenance guy decides he needs to leave and pick his daughter up while out picking up a part while waiting on him to return. Vendors show and don't let tenant know that they were done instead tell the tenant they'll be up on the roof and waiting for them to return meanwhile the tech left hours ago. People work and have to take time off while getting things fixed. The audacity to waste my time and not know what's going on. To tell me that I'm lying and doesn't call back. Have to keep calling to get a hold of someone to figure out what's going. Just horrible property management company. Doesn't know how to run a business and give good customer service tho the tenants.

We've had an amazing experience with Keyrenter! Argu and Israel have been so positive, flexible,…read morecommunicative and all-around helpful every step of the way. They respond very quickly to maintenance requests and seem genuinely invested in creating a great experience for their renters. Best rental management company I've ever dealt with! And bonus -- we love the home we've rented from them too. :) Highly recommend!

Fara and her team have been exceptional! We have difficult renter situations and they have been…read moreincredibly helpful and knowledgeable. They respond quickly to every situation. Highly recommend this company!