I don't usually rate businesses on line but I had such a horrible day until I walked into Glendale…read moreAutoZone. The 2 employees on at the time Friday evening William and Adeil were so courteous and helpful. They helped me under the hood with re-filling fluids and made sure I was getting the correct products. They also helped me figure out how to get to the brake fluid cap which was hiding under some gasket. The store inside was very clean and well stocked. Anyway after getting horrible service at my regular oil change place I went to a big name brand with semi crap service but at least I got an oil change.

Why!!!!!!!!!!!! Adiel thank you soo much for assistance and making my transaction smooth as silk as…read moresoon as I got in.You made the battery warranty smooth and quick for me to get out and cry with happy tears.I appreciate your help and your extreme helpfulness for me to get back on the road.You treated me like VIP and that's beyond my expectations.You made my week boss!!!!

Anthony helped me beyond belief. I came into this location with my check engine light on. Anthony…read morepersonally took time out of him morning to help trouble shoot my issue & fixed it. He grabbed the code checker and bingo! I'm back on the road w/NO Check ENGINE light in. Thank you so much

Shoutout to Juan the manager at the Glendale location he was very helpful and professional on what…read moreI needed. Great costumer service!

I called O'Reilly Auto Parts in Burbank today after my car battery died on a Sunday morning, right…read moreafter my pickleball class. Jonathan took the time to explain a couple of battery options and thoroughly answered all of my questions. When I arrived at the store, the young woman at the register was friendly, welcoming, and attentive. Jonathan then installed my new battery quickly and professionally, allowing me to get back to my busy Sunday without delay. I'm a repeat customer at O'Reilly because they consistently have the hard-to-find battery my vehicle requires, and their team always provides reliable, trustworthy, and exceptional customer service. I highly recommend this location.

Fernando was so helpful and Knowledgeable with the tool I needed. I had no idea of how to use the…read moretool nor the name but Fernando said, " tell me a little more", so I did and he new exactly what I needed. Great customer service. I needed help on how to use the tool I purchased, David went out of his way to help me. Mind you it was raining hard, he got drenched but that didn't stop him from helping me. David, you definitely deserve more than 5 stars. David because of you I was able to get home, you delivered excellent customer service. Thank you

Best shop I've been to, was literally in an out in 5 minutes for a bearing and hub press. Not many…read moreshops let you bring your own parts, but they had no issues and in fact even gave advice on what to change in my car if other issues start to go bad in time. At the end, was even charged less than quoted. Highly recommended!

Their machine shop was recommended to me to get bearings pressed onto the axles of my '65…read moreBarracuda. I had already bought the parts, but it turned out that one of the retainers was missing, so they ordered a new bearing that arrived and was pressed on that day and was able to pick them up and finish the job. Next time I need a part I'll go there first, because the prices seem fair and the service is great!

I arrived at 10:00 till 2:00 for a 2:00 appointment to have my oil changed and tires rotated. It…read moretook them till 3:30 to release my vehicle. And then of course, there was the usual upsell at the end. Not a good place to go if you are trying to get in and out efficiently.

Went in for a oil change at 10:30am took them 9 hrs to do it dont ever come here they are lazy and…read morewill literally keep you waiting with no problem i also had an appointment which blows my mind i will be filling complaints on the business.

Stopped by this location on a Saturday afternoon to buy transmission fluid for my vehicle. One…read morestaff member at the register guided me to where the fluids were. I also purchased the filter. Store was not the usual crowding nor was it busy. Parking lot on the smaller side next to 7/11. Nice auto zone otherwise.

These guys are the best! Manager was on the floor helping customers and greeted everyone as they…read morewalked by! The associate who helped me was so nice and helpful answering any questions that I had! Great store and they really make you feel valued and will educate you on your auto needs!

I tried to change my Angel Eyes bulb off of my 2005 BMW 530i but upon doing so, the wire sleeves…read morewere so brittle, due to age, that they fell apart. I didn't want to risk shorting out the lights or anything else so decided to look for headlight replacement. I had no idea that they were so expensive. I shopped around for used ones. I went to a guy who was selling them for 1/2 of what Factory Express was selling them for. But after seeing them in person, did not have a good feeling about the seller or the headlights. So decided that I'll bite the bullet and buy from Factory Express since the guy over the phone sounded like he knew what he was talking about. Upon arrival, the person I spoke with turns out to be the owner Edwin. One look at his shop and I knew that this guy knows what he's doing. He asked if I was looking for just one or a set. I told him that I wanted a set because I wanted them to match since the other one is pretty dull. He said he can buff out the other one to match the replacement. After taking a look at the wiring, he said he can save the headlight. Edwin is honest and I would recommend him to anyone looking for parts. He's passionate about cars and knows his stuff. He'll try to save you money where he can. I definitely would recommend him!

Edwin is incredibly cool, pleasant and helpful He did some…read moreon the spot detective work on my front headlight and solved the issue .HIGHLY recommended