I don't usually rate businesses on line but I had such a horrible day until I walked into Glendale AutoZone. The 2 employees on at the time Friday evening William and Adeil were so courteous and helpful. They helped me under the hood with re-filling fluids and made sure I was getting the correct products. They also helped me figure out how to get to the brake fluid cap which was hiding under some gasket. The store inside was very clean and well stocked. Anyway after getting horrible service at my regular oil change place I went to a big name brand with semi crap service but at least I got an oil change. read more

Shout out to Adiel he the man for sure after getting stuck with a dead battery i ubered to autozone right before closing and bought a battery not only did he treat me amazingly, after his shift he had the courage to take me back and EVEN INSTALL IT after telling him what had happened to me brotha all i gota say is thank you, adiel is the man and really helped me out today i dont know what i wouldve done if he didnt help me out read more

Why!!!!!!!!!!!! Adiel thank you soo much for assistance and making my transaction smooth as silk as soon as I got in.You made the battery warranty smooth and quick for me to get out and cry with happy tears.I appreciate your help and your extreme helpfulness for me to get back on the road.You treated me like VIP and that's beyond my expectations.You made my week boss!!!! read more

Excellent service! Quick battery test and replacement. Highly recommend. Very friendly

VERY DISAPPOINTING HORRIBLE customer service It's crazy how rude the Store woman is openly to customers. read more

Mercedes is awesome! I went to another AutoZone the night before, and I was told my battery was bad. Fortunately, they don't change batteries at night, so I ended up going to an AutoZone close to work the next morning, prepared to spend a couple hundred bucks on a new battery. Mercedes checked the battery on my van and found it was due to a loose connection. Cost me six bucks for a small part, AND she asked if that was okay. Mercedes knows her stuff, AND she cares for her customers. She even told me that she always thinks about what she would want if she were in her customer's shoes. This AutoZone is so lucky to have her because I will be telling EVERYONE about THIS AutoZone. And now, if I need an auto part (like a new battery), I will be going to the AutoZone close to work instead of the one five minutes from home. You rock, Mercedes! I hope you get a raise today! read more

I want to say this is one of the best experience I've had at an Autozone!! They had a great team of experts with excellent customer service. Big shout out to Tory and Tito for being with so knowledgeable and helpful. 1000% customer satisfaction!! read more

Three women helped me -- they figured out the part that I needed, so I was able to get my windshield sprayer working again! The workers clearly cared about me, as a customer, & I really appreciated that : ) read more

Gotta give a quick shout out to George for being extremely helpful and knowledgeable. Educated me on my car light and how to take care of it. He also helped me install a new battery which was awesome. Definitely coming back here for all my car needs. read more

I don't ever leave reviews but downloaded the app just to leave this review . I was having an extremely stressful evening and George help make my evening a lil less stressful , as soon as I walked into the store his energy felt very welcoming and he offered to check my car and he helped me put the oil and stop leak into my car . He deserves a raise !! Appreciate his help so much cause I had no idea what I was doing . Thanks again, George! read more

I am so pleased with Anthony of Glendale O'Reiley on Colorado Blvd. If you need something at the store ask for Anthony, he knows his products by heart and not only that he offers help with a smile. Now that's a great customer service. He deserves a recognition and a raise. read more

Adiel was so helpful to me! He told me which headlight bulb I needed to buy, rang me up and changed the bulbs himself all in about 5 minutes! 10/10 read more

Omg William is the best. I had to go to a few autozones to get help with my battery, either locations were short staff and couldn't do it or no one in the other stores could do it for whatever reason. I was so frustrated and was crying all day over this. I was confused and on a time crunch, and I was about to never ever go to any autozone ever again I promise, until I tried this one and met William. He is extremely skilled, knowledgeable, and he has really good people skills! As a woman im extremely intimidated even being in an autozone but he made me feel welcomed and didnt make me feel dumb or like a burden like the other locations did. I really appreciate his respectful demeanor and friendliness. He was able to explain to me what happened to my battery and help me with my issue. This is not even an autozone thats the closest to me but this interaction makes me want to support this location in particular for my car needs. Im SO appreciative if I lived close Id come here to buy chips,candy accessories literally whatever just to support this store. William saved the day ! In like 30 minutes ! I had been dealing with this situation with other locations around LA bouncing around for like 5 hours Thank you William !!! read more

Angie is a Queen. I gained MUCH knowledge from her as she so easily changed out my battery and my windshield wiper blades. I'll seek out this location ANY time I need auto supplies or advice. What a great experience. Thank ya, lady :) read more

Eugene and staff are very helpful and super informed and educated in auto parts. Very friendly as well.

I came in on Sunday morning at 9:30am. Parking was already full, customers was being helped. Even though they were really busy, Luis v helped me out. Checked out my batteries . It was low and he got me a new battery ! Outstanding customers service by Luis v!!! read more

AutoZone Auto Parts - Luis v battery swapped right away! - Auto Parts & Supplies Near Me - Glendale, California

John C. Is the greatest store manager of all times. He was mot only extremely professional when I was purchasing some coolant for my car he even helped me pour it into the car which typically they don't do. I'm definitely coming back here!!! read more

After multiple bad experiences at other mechanics this week, I had the BEST experience at AutoZone. I needed a new car battery and had been told by a previous mechanic that it would cost $400. It was only around $200 at AutoZone and they installed it right then and there, no wait. As a woman, I have been treated so disrespectfully and condescendingly by other mechanics at other auto shops. I've had sexist comments made and inappropriate jokes. But at AutoZone, all the staff were super nice and friendly and treated me like a human being. The bar was very low but they well exceeded it. I wish I had gotten the name of the person who installed my battery - he has glasses and was working on Friday, August 16 around noon/1. Give him a raise or a promotion or something. Will definitely be back for new wipers or air filters. read more

Joseph was nice to ring us up and attach the new left brake light for us. He even explained how replace it easily. Also, the brightly-yellow haired woman was quick and friendly at ringing us up. Thank you for your gracious service and hospitality. Autozone on South Glendale Ave. is the best. Much love from the 2013 Honda Civic. read more

AutoZone needs to investigate one of their managers at this location. very disappointing experience at this AutoZone location. One of the employees smelled strongly of marijuana and appeared to be under the influence while on the job. Not only was it unprofessional, but this is unacceptable behavior for someone representing a company, especially when customers are relying on staff for safe and accurate service. Management really needs to address this issue immediately. My friend also told me she was done dirty by this same manager who refunded a part that she wasn't returning and took away her warranty. She returned a small item, but was refunded a different part. He didn't give her all her money, only gave her the amount for the part she returned. This is a "manager" we are talking about. What else is he doing to other customers? Shame on you AutoZone for having someone like him represent your company. VERY DISAPPOINTING!!!! read more

Great service. Want to give a special thank you to George. He was beyond knowledgeable and helpful. He quickly changed my Mazda's battery and expertly pointed out another issue in the car. Because of his heads up move, I was able to take my car back to the dealership and have a leak repaired that could've gone unnoticed and caused more issues down the line. George should absolutely be managing this location if he isn't already. I'll definitely be back if I ever need anything. read more

Worst customer service I've ever experienced. They scam their customers and sell bad batteries. Every morning I jump start my car and when I get here they "test" my battery and say your battery is at 100%. I went to 5 different mechanics this month and they say my battery is bad but when I get here somehow my battery works perfectly. Manager's attitude was the worse. She was yelling at every costumer. And at the end she said "I don't wanna deal with anyone". Then why do you work there? Who gave you that position? Never going that location again. read more

HORRIBLE customer service. Completely inept employees, especially the manager. Find another auto parts store; these people are incompetent.

These people are great! So friendly and helpful. This will be my go to auto parts store from now on. I just sat here grinning and shaking my head. They are really great. read more

AutoZone Auto Parts - A lot of people change batteries here - Auto Parts & Supplies Near Me - Glendale, California

I have called before hand Just to make sure the item was in stock. They were very helpful in finding the correct orem for me fast and provide the prices. Once o got to the store o was helped by David. Which right away offered to help me to replace the item. Which was good because o had no idea what to do place I had obligation to fulfill and wasn't able to the dead battery. David went above and vetoing to help me out. Happy holiday and thank you for all your help. read more

AutoZone Auto Parts - Auto Parts & Supplies Near Me - Glendale, California

Where do I start...I can not thank the crew at AutoZone in Glendale for helping me out. I went in yesterday because my check engine light came on. William scanned my car and printed out the results from the scan. It showed I had a misfire in cylinder 4. He suggested to replace the ignition coil and spark plug. I went home and changed it myself, and its back to running like a champ!!! Thank you William for your help and advice. read more

Had an issue with the service engine light and decided to stop by to have it scanned to see what could be causing it. Rather than actually checking my car, the guy at the register told me my car has no oil. If you didn't want to help or didn't know what to do, just say so instead of gaslighting a customer. read more

So thankful for William who helped me the other day when I went in. The manager Angelica or Angie as she's called is very rude and not helpful at all. Her greeting to me was "what do you want" after she realized I was waiting for the store employee to finish his phone call with another customer. This store is very unreliable and if it wasn't for William, I would have left a 1 star review. William had great customer service skills, calmed me down once he realized I was fed up with the manager, and conducted a thorough testing of my car battery and other parts. Unlike other employees who didn't explain anything to me and the store manager who said there was nothing she could do for me, William explained everything step by step and saved me from wasting more time and money on my car. read more

Had to do a return/exchange with a missing receipt. Michael and the other guy on shift (black curly hair) helped me figure out the process of calling the store I originally purchased the first item at to get my receipt number. Auto repair is not my forte and I felt so relieved by their assistance! Great customer service. read more

Went in because the battery I got from them a month ago wasn't reliable. Had to wait a while for them to check it. Told me the battery was fine and they wouldn't replace it unless it was dead. Makes sense since I just got the battery but the manager, John, couldn't comprehend that the battery was faulty. Argued with me for like 10 minutes- telling me that he's the professional and I should educate myself. I felt SO belittled because he wouldn't stop interrupting me to be condescending. My battery was under warranty so I just wanted it to be replaced so I could get out of there but once my husband showed up, the manager made the exception. It's frustrating being talked down to as a woman. And I don't put up with incompetent men so I made sure I got what I needed. The MANAGER, was incredibly rude and spoke to me like I was stupid. There was another female employee there and she was very kind to me and everyone else. John, if you're so "professional," then why do you treat women with disrespect? You should probably educate yourself- it's not a good look. read more

I came to this location on Sunday march 2nd 2025 an hour before closing because my car wanted to turn off. I asked for a battery and alternator test. They showed me that my battery was dead and I needed to buy a new one without any money. I was worried I wasn't gonna make it home but the manager and her husband were helping me out along with another employee. My coolant hose wasnt on right, alternator belt was loose with a dead battery. Thank you to the kind people who got those things fixed, without them. I would've been stranded. Very helpful and very kind i wish them many blessing. read more

Just got off the phone with Eugene at AutoZone, even though he could not find my part for my commercial vehicle. OMG he totally went out of his way to try to accommodate me. Unfortunately, this type of customer service no longer exist. And I especially did not get this type of service from O'Reillys Eugene. Thank you very much for being you. read more

JUAN is the best!!! I walked into the store to purchase a replacement headlight. I knew what part # I needed and he showed me all the options. I wasn't sure if I had an EX DX or LX so I gestured toward the car parked right outside. Juan said, "Let me take a look." I turned on the lights, so that he could verify what part I really needed before making a purchase. He saw which side was out and he asked me to pop the hood. He offered to replace the light... and I hadn't even paid for it yet. He said it wouldn't take long. He replaced it in less than 10 minutes even if he had to pull out the battery to get to the assembly. True customer service, through and through. Thank you, Juan! AutoZone- Juan is a keeper. read more

AutoZone Auto Parts - Juan installed my replacement headlight! Thanks! - Auto Parts & Supplies Near Me - Glendale, California

I went to AutoZone this morning to replace a dead battery, and was very impressed with the overall service. Angie, the manager, greeted me as I entered the shop, and then showed me the battery options available for my car. Within a few minutes, Angie rang up the sale and had Juan, the technician, replace the battery. Although there was corrosion around my battery cables, Juan efficiently cleaned it off and quickly installed the new battery in my car. Within a few minutes, my car felt like new again. As Angie and Juan provided superb service, I would highly recommend AutoZone! read more

Professional and friendly service. Mercedez was wonderful and very knowledgeable in helping address our problem. We came in with a bad battery, but weren't sure if that the was the sole issue. Mercedez was very quick with her assessment. She quickly ruled out any other issues with the car and helped us replace the battery. Pleasure doing business! read more

The first 2 guys to help were cool.They helped me order a part, and I paid the expedited shipping fee. The part never came, and I was never contacted back. I ended up getting a refund. By the way, you will not be refunded to expedited shipping fee..A bit odd. Two awful interactions with a large guy with a horrible and rude attitude... Will not spend my money here. Thanks guys ! read more

I went to the store and ordered a part . My tracking number shows that i get the part today via FedEx . I have been home waiting for the FedEx all day my part didn't show up . read more

I used to work here years ago and I'm glad I got out not only do they screw the employees over and they treat the customers like shit all they care about is taking the customers money and not honoring any type of warranty when the part clearly goes bad and they blame the customers for it if you anyone needs parts just got to advance auto rather do my business there then with trash company like Autozone read more

I always go here cause they show me excellent customer service. All the staff are friendly and always have no problem helping me out. 5/5 easily read more

It's crazy how rude the Store Manager is openly to customers. As someone who's promoted to provide the best customer service for guests & help them in need, he provides none, he isn't very knowledgeable on cars either. I've had friends told me their experience & said that Glendale Autozone is going down hill with their service & sales. If this is who they have as a Store Manager then what does that tell you about the other employees & other Autozone's John C. If you read this please step down & work on your people skills & manners read more