I dont understand how this place is rated anything below an 4 star.... Literally the best Chinese place to grab food. From the customer service to the on time. Ive been here a few times this was just the only time i remember to take a picture before diving in lol. read more

Hot Wok - Bourbon chicken, egg fried rice - Chinese Near Me - Jacksonville, Florida

Food is always super fresh super hot and they give you just as much if not more than what you would hope for. Definitely a go to place if you're in the mood for Asian cuisine and/or fried chicken. read more

Hot Wok - V1. Fried Chicken Wings (4 Pcs) - Chinese Near Me - Jacksonville, Florida

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Great food.service was fast and everyone was friendly. Big parking lot. Hot food! Boyfriend rates 9/10 read more

Hot Wok - Chinese Near Me - Jacksonville, Florida

We continued our Sunday night tradition of Chinese takeout but this week decided to try out a new place. The menu seemed reasonable and lots of options. Ordered online with a 15 minute estimated time for pickup. Jumped in the jeep and headed down the street. Walked in to pickup our food and wasn't sure if we were at an Amazon restaurant or Chinese takeout. There were boxes all over the place for things like mirrors, electronics, etc they were def not supplies for a restaurant. They have multiple display cases with electronics, game controlllers and some shelves with random items. Seems they run an Amazon sellers shop out of the restaurant too. Whatever tho.. gotta make your money! The employee working counter was super friendly and cheerful, we waited 2-3 minutes for food to be done and back to Jeep to head home to eat. The food was hot, fresh and very tasty. We both enjoyed our meals very much. Put a note of "spicy" in both entrees and mine was def hot. The tofu sauce was very sweet and not as spicy. We will def come back again, maybe pick up a few Amazon orders too haha read more

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Our go to place for hot and sour soup! Egg drop with wonton is delicious too. They only have a few tables so it's best for take out. Online orders are always on time. read more

I cannot commend this restaurant enough for their outstanding food! Being a vegetarian sometimes it can be a challenge finding somebody who will substitute tofu in lieu of meat. I have been craving honey tofu for whatever reason and this restaurant was able to make this for me, most places say no. I have to say rich with flavor this honey tofu was beyond words outstanding! My friend ordered Kong pow chicken which she said was very spicy her preference and rich with flavor. We were both impressed with the extremely high-quality food we received. To top it off their prices are extremely reasonable. We had delivery set up to come to work and it only took 40 minutes to cross the bridge. Not bad timing during lunch hour! Overall they have earned a new loyal customer. read more

The food is always great here for takeout and friendly staff. We always order the fried chicken wings which are fresh out of the fryer, general Tao chicken which is great, and wonton soup which is good. read more

The staff is inpatient, rushes you along. And there was hair in my lo mein. I will never eat there again. read more

Hot Wok - Haïr in my House Lo Mein. Never eating there again. - Chinese Near Me - Jacksonville, Florida

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Their food is absolutely amazing I'm eating the Singapore chow mei fun noodles right now and it is soooo delicious 10/10!! Everything I ordered looks so good keep up the good work! (I also always order their egg drop soup which is also a 10/10 everytime it's not thick and goopy) read more

Hot Wok - Singapore chow mei fun - Chinese Near Me - Jacksonville, Florida

I am updating my review to say that they sold me TWO ROTTEN egg drop soups, the large size. I called to inform them and she rudely asked why I was calling so late when the food was delivered hours ago. My son ate one earlier when it was delivered and he's only 4 years old I didn't notice the moldy eggs. I hope he doesn't get sick! I just started to eat mine just now took a bite and immediately gagged and wanted to throw up!!!! I looked and immediately saw GREEN eggs. Pictured below. Be careful. I gave them 5 stars originally but now I don't trust ordering from here ever again. Sorry you lost a customer. Kitchen must be disgusting. To makeup for it she offered ONE free soup next time. There won't be a next time. Not trying to eat rotten eggs yuck! Wasted $8 !!! I'm pretty picky with Chinese food because I'm Asian lol! I just moved downtown and this was the only place open after 9pm so I decided to give it a shot! I ordered the BBQ ribs, wonton egg drop soup, and shrimp with vegetables. Everything was delicious! The food also arrived in about 22 mins!!! The only downside is that with the type of building I stay in I have to go downstairs from my floor to meet the delivery man outside. Not their fault though! Lol I'm about to order from them right now actually read more

Hot Wok - Old green moldy eggs in my soup - Chinese Near Me - Jacksonville, Florida

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Portions are generous and tasty but there is entirely too much broccoli on every dish with vegetables and very few snow peas and carrots. If you hate broccoli, do not order Chinese from Hot Wok! read more

We ordered from hot wok and had it delivered twice. The first time the food was delivered within 15 minutes of ordering. We ordered the general tso's, bourbon chicken, cream cheese rolls, and donut appetizers because we were craving unhealthy food. Everything was good except for the white rice and the bourbon chicken. The chicken was not appetizing and the white rice was dry. We do not normally eat Chinese food very frequently but the general tso's was better than any of the other Chinese food places we have tried in riverside. Our second time ordering we ordered the orange chicken, the steamed chicken with snap peas and broccoli with a ginger sauce, cream cheese rolls (my husband really enjoyed these last time), and sweet and sour pork. Delivery took approximately 30 minutes so they must have been busy but the food arrived nice and hot. All items were good but my favorite was the chicken with steamed broccoli and snap peas because it had a great amount of veggies. You have to select a sauce and I was concerned it would arrived drowned in the sauce, completely defeating the purpose of getting steamed veggies, but to my wonderful surprise it arrived on the side. The ginger sauce had fresh slices of ginger and was a nice addition to lightly drizzle over the dish. This is definitely the place we will order Chinese from while we live in JAX. read more

Hot Wok - Orange chicken. - Chinese Near Me - Jacksonville, Florida

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Hot Wok just opened by me, so last night I decided to order from there and try it out instead of my regular go-to Chinese takeout restaurant. In terms of the menu, it is the same as just about every Chinese takeout restaurant. The restaurant was very clean, which is expected being that it's new. I often find that Chinese restaurants aren't up to par with my expectations of cleanliness, so this was pleasant. The staff was friendly, and the woman that took my order was helpful. I decided on the Triple Delight (steamed, sauce on the side) which was around $10 and a Lo Mein combo plate ($7.50) that came with fried rice and an egg roll. The wait was quick--about 10 minutes. Unfortunately, when I got home, I saw that instead of the Lo Mein they accidentally gave me an order of honey chicken. I called them and they apologized--they then let me keep the honey chicken and gave me the triple delight as well. The food was tasty and not too greasy which is good. The triple delight (beef, chicken, shrimp, veggies) was good but only had 3 shrimp and limited meat (mostly veggies) which was a little disappointing . Being close proximity to my house, and the fact that the place is clean with friendly staff, Hot Wok will likely become my Chinese food takeout restaurant of choice. read more

I was very impressed with this newly opened chain. The red sauce was not overly sweet and the Low Mein was on point! The service was great and they whipped it up pretty quickly! I will defiantly return here soon when Im a craving my Chinese food! read more

This has been my go to Chinese restaurant for eight years since I moved to Jack's. Until I went to go pick up an order and the cook was smoking in the kitchen while preparing food. Full on lit cigarette dangling out of his mouth as he was chopping meat and working over the wok. I stared at him and when he saw me see him, he turned away and put out the cigarette. I asked for a refund on my money and walked out. I will never return. read more

I ordered lunch for myself yesterday, as a treat, and thought I'd try Hot Wok for a change. Yes, they do deliver (minimum $10 order), but instead of the 45 minutes I was told it would take, it took 1 1/4 hours. I was just picking up the phone to cancel my order when he pulled up outside. I wanted to keep it simple so I ordered a small chicken fried rice and a pu pu platter, planning on making two meals out of it. Definitely enough for two people. The fried rice was moist and tasty with lots of pieces of chicken in it. The platter contained 2 each of beef on a stick (average), chicken on a stick (very good), whole chicken wing (average), spring rolls w/shrimp (average), cheese/crab fried wonton (excellent), and shrimp toast (overcooked and greasy - gave to the dog). They included two tubs of sauces, one a sweet and sour sauce (ugh) and the other some strange ranch dill sauce. Tossed both. Also included soy sauce, duck sauce and hot sauce - not hot mustard though, surprised by that. No napkins nor plastic utensils were included, but 3 fortune cookies were (gave those to my kids when they got home). All in all, for the price charged, the lateness of the delivery and the quality of the food, I will not be ordering from Hot Wok again - I'll stick with China Joy instead (also located on Margaret St.). read more

I am not a huge fan of Chinese Delivery. It's a little greasy and questionable for my general liking, BUT sometimes it calls my name. And when it does, this place is always reliable and tasty. The menu is pretty standard as far Chinese restaurants go, but they do have some great fried tofu options on their menu that are really well prepared. Even if you aren't a tofu fan, this tofu is crispy and well seasoned, making it a very enjoyable meal. If you are looking for something on the lighter side, check out their Dieter's Gourmet selections. I ordered the Mixed Vegetables [that come steamed] paired with a side of white rice and your choice of dipping sauces [Brown, Garlic - hot, Oriental White Wine Sauce, and Ginger Sauce]. It was really fresh tasting and well prepared and didn't give me a Chinese Takee Outee hangover like usual. And the egg rolls are always hot and greasy and delicious. read more

Hot Wok - Mixed Vegetables - Dieter's Gourmet - Chinese Near Me - Jacksonville, Florida

Hot Wok is pretty delicious. The menu is huge but I normally get the same thing vegetable mei fun. Sometimes I get "Chinese donuts" because they are also delicious. When we get take out it's always ready in a timely fashion but when we get takeout (twice now) the food takes about an hour and twenty minutes to arrive even tho we were told 45 minutes. That's really the only problem I've had with HW. The food is good and it's hot and there are a ton of menu options. Go check it out! read more

Wow. This is spectacularly bad. The moo shu pork is inedible. The sesame chicken is edible, barely. Even the fried rice is bad. The only part of this meal that I am going to eat is the steamed rice and fortune cookies. The rest is going on the garbage. read more

Hot Wok - Chinese Near Me - Jacksonville, Florida

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I really use to like this place. It was the best in the area. Since the pandemic the quality of the food has gone down and the prices have gone up. I ordered for delivery soup and dumplings. I didn't get crunchy noodles for the soup or sauce for the dumplings. This is the third time I have been missing small things from the order. They might seem small, but I expect them and I paid a high price for them. read more

Hello all. The wife and I had a quick lunch today at Hot Wok on Margaret St. For a Man and Pa restaurant it was actually pretty good. Food was good, service was quick, employees were polite. Its definitely a good back. read more

Driver kept my change and the restaurant did nothing about it. Food is mediocre and they failed to bring drinks twice because they do not care. read more

My Wife got the House Special Fried Rice. I got the General Tso Chicken combo meal. Its been 2 days and my wife has not left the bathroom. If you value your life, find another chinese food fix. read more

Ever since new owners took over the place I started ordering from there almost daily... Their soups are second to none and the entries that I've tried all score au least 9 out of 10 in my book...Also the staff is super polite and would go out of their way to accommodate their customers. read more

I don't know why it has taken me so long to order from here! I got food poisoning from our regular take our spot in town, which will not be named, but this place had such good reviews that I figured I'd try. Everything was delicious and I'll definitely be ordering again!! read more

This is our go to place for those busy days when we forget to set aside our dinner ingredients. We have tried several items on the menu and during the summer we choose the shrimp fried rice and an egg roll or spring tool. The meal is filling yet not so heavy that you are uncomfortable. I have never had a bad meal from here in the past 4 years. Staff is friendly and loves to chat. I love the fact that they ask about me when my husband goes alone for a take out order. Prices are reasonable and they will not break your bank read more

The food is great, the service was quick and the order was correct. The prices range from 2.50 up to 12.00 depends on why you are ordering. We are Sooo full good eating read more

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Ordered hot n sour soup n shrimp fried rice. I gauge my Chinese food by how good their hot n sour soup is...it's just my thing. One star for food. I added another star because cashier lady was friendly. Sorry for the bad review but it's simply not that good read more

Hot Wok - Chinese Near Me - Jacksonville, Florida

Very bad experience!!! Girl that answered phone has a hearing problem!! Took at least six times to get phone number right. After a painful order( do they speak English???) The food gets here and the soup is COLD the pu pu plater is soggy and when did chicken nuggets and wings become a pu pu platter!!! THIS PLACE IS A RIP OFF AND A JOKE!!!!! read more

I wish hot wok would provide BLATANT vegan shit but you gotta do what you gotta do man

Ordered take out from here,for the first time today. Reasonably priced with large quantities. I ordered the general tso chicken , egg roll , dumpling, cheese wonton, best general chicken I've ever tasted. Dumplings are awesome. The fried foods were cooked properly and were not greasy like a lot of Chinese restaurant. I will be back. read more

A roach came out of my bag of food as soon as I open the bag. They came and pick up the food, and issued me a refund.

Everything I ordered was great! When I'm back in town I will be ordering from here!! Wonton soup, egg rolls and Hunan beef. read more

I have been eating here for years and the food is always good and only a few times has it ever taken 45mins for delivery typically it is there in 30 mins or less. The food is always good, hot and fresh...once a few years back I got the wrong order but it gave the chance to try Singapore Mi Fun which is spicy and very good. The Steamed Dumplings are very good...You can not go wrong with this place...it definitely in the to 30% of Chinese restaurants. read more

Not sure what happened but after my last delivery that took about an hour and brought cold food we did not enjoy...I will not do that again no matter how tired I am. Why is garlic fried chicken red? And soggy? Yuck. Stick to what you do well and maybe take some things off the menu. If you are charging for delivery 45 minutes is a good time frame maximum especially when I am 10 minutes away. I may pick up quick lo me in or sweet and sour chicken but honestly if I am in that area I may as well go next door. read more

This place served me raw chicken and beef in a bloody sauce. "Pics to prove it" then refused a refund. read more

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After reading some of the reviews, I was somewhat leery of ordering take out here. Fortunately, I had a good experience. Delivery time was one-half hour. The food was hot and tasty. Only downside is the fried rice is yellow rice and less than tasty. Next time I will order the upgrade fried rice and see if that is actually fried rice. If the owner would correct this he would definitely get better reviews. read more

This place is TERRIBLE...my husband and I both got awful food poisoning after eating here. After terrible service to begin with, we were violently ill for days because of it. I'll never order here again and will deter anyone I know from going here. Not worth it, call China Joy - they're great! read more

I eat at Hot Wok about once a month, usually for lunch. I get the lunch special, served up quickly, usually shrimp with broccoli or snow peas, white rice, and an egg roll. You go; you like! read more

Food taste was alright. What was disappointing is their customer service. I paid $5.90 for 2 orders of spring rolls and when I called to explain a set was missing she told me I had to give back the cheese rolls. I explained to her that part was correct but she argued me down that if they brought the spring rolls then they had to keep the cheese ones. Maybe it was a language barrier or maybe it wasn't. It's just frustrating that she was arguing me down about it. read more