10/10 experience! From start to finish, everything exceeded expectations. The food was delicious, the service was exceptional, and the value was unbeatable. I was especially impressed by the quality of the ingredients, despite being AYCE, the meats and vegetables were fresh, flavorful, and clearly high quality. Huge shoutout to Jayleen, Ellie, and Summer for providing such warm, attentive service and making us feel welcome throughout our meal. This is easily one of the best AYCE experiences I've had. I'll definitely be back and will be recommending it to all my friends! read more

The food was very good and I especially liked the variety of drinks. One of which was the passionfruit. The food also had lots of variety from seafood to red meat to mushrooms and other vegetables. The service especially was extremely good, the waitress noticed that one of our burners wasn't working and the staff helped up troubleshoot and fix the problem without having to move to a different table. read more

Hotpot City - The outside sign. - Hot Pot Near Me - Seattle, Washington

3.5 Came on a Saturday at 7pm. The worker estimated a 45 minute wait, we ended up waiting for 90 minutes! I usually don't fault restaurants for the wait time, so not counting that in my rating, although I wish they had a better system for estimating the time. The hot pot broths were pretty tasty. I especially liked the Szechuan peppercorn one! We wanted to do the premium/upgraded menu but they were out of both the beef tongue and wagyu so opted for the regular instead. They allow you to order 3 sliced meats at a time. They didn't take too long to come out most of the time. The conveyer belt selections were pretty goodl. Some things were very rare to come by though, such as manila clams or bok choy. We only got 1 plate during our entire 90 min dining time. Some of my favorites were the razor clams, pork intestine, and sweet potato noodles. The hot food / sauce bar is decent. They have deep fried crab, fried rice, fruits, etc. And soft serve ice cream for dessert! The soft serve isnt the best I've had from a hot pot place (dolar shop's is my fav) but it's still pretty good. Overall: the potential is there, but the execution is lacking. If I had been hangry, it would probably be 3 stars. I did enjoy the food. read more

I really wanted to like this place because it came highly recommended by Seattle Foodie Adventure, but unfortunately my experience did not live up to the hype. It also wasn't a great representation of either his recommendation or the restaurant itself. We arrived around 8:30 PM, and despite there only being a little over 15 parties in the restaurant, it took about 20 minutes before anyone came to take our soup order. From what we could tell, there was only one server trying to manage four different sections of the restaurant. I don't understand why a restaurant charging premium pricing would choose to operate with that level of staffing during dinner service. The food itself was genuinely good--the soup base was flavorful and probably the highlight of the meal. Unfortunately, the service completely overshadowed the quality of the food. We were only able to order meat twice because our server disappeared for long stretches of time. Every time we wanted to order more, we couldn't get her attention. Eventually we just gave up waiting and asked for the check because we had been sitting there so long without any service. Our plates had stacked up half of the table, but that doesnt matter. We paid around $40 per person for the premium option, but it certainly didn't feel like a premium experience. The value of an AYCE restaurant depends heavily on the ability to continuously order food, and when your server is unavailable, you're essentially paying for time spent waiting instead of eating. Before leaving, I mentioned to our server that this really shouldn't be happening, especially for a new restaurant trying to build a reputation. I understand that restaurants can have off nights, but being severely understaffed during dinner service is something management should anticipate and address. Especially since they are just sitting at the register doing who knows what. We also noticed that the server was paying more attention to chinese customers, especially sitting them all together and everyone else elsewhere. Crazy for 2026 restaurant in Washington btw. Thank you for discounting my meal, but this genuinely doesn't matter when I had a hard day at work and wanted a proper meal after work. I would have paid full price regardless. read more

Hotpot City - Table never got cleaned. Old plates stacked 50% of our table. - Hot Pot Near Me - Seattle, Washington

This is the reason why you dont listen to those influencers when it comes to try new restaurants. First of all when I got there server told me to me to be careful because the floor was sticky so watch my steps.:/ Me and my friends then ordered the tomato broth and plain broth. And just like the name of it, it was so plain. Not even any salt or seasoning in there. The stuff on belt looks kind of sad. No label for anything. We picked up some balls thinking it was fish ball but turn out it was squid. Not a lot of options for veggies. Seafood not really fresh and everything seems to be on the belt for a long time since we were there. You have quail eggs fell of the plate and stuck in between those belts because they dont have any lids to cover them. And we both chose the classic dinner which is cheaperand in my opinion the whold experience was not worth 30$ at all. I'd rather spent the money at other businesses. Then you have the sauce station which starts with purple congee(dessert) at the first end then you have a bunch of soy sauce and other seasonings and then at the end of the station you have white fungus which is also another dessert.:/ Next part was My server didn't explain how the .system worked or where to get aprons or drinks. We figure it out by ourselves with the help from other table. Then my server put in for meat orders which we waited so long for. Like after they refill our broth we still dont have any meat :/ When we remind her about the meat orders she then told me they ran out of lamb...which the kitchen just told her so. And she waited until I remind her about our order. And she told me i didnt put in order for the shrimp paste. Which I requested to put in the second order with shrimp paste. They brought out the meat orders wrong and guess what still no shrimp paste. they then brought us one of the wagyu from the more expensive menu which i told them we didn't order and I requested them to remove it because I dont want them to charge me for the expensive menu . Later the waguy still on the receipt but I made sure they charged me for right price. And we never got the lamb but it show on the receipt twice. Make sure you check your receipt ok. Seems like the whole system is a mess to me. Anyway the whole experience doesnt worth your money and energy at all. read more

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Good place to get hot pot around Tukwila, I'm surprised there's not a lot of hot pot places around this city. We waited about one hour and 45 minutes on a Sunday evening. A little bit hectic, but I understand as they just recently opened. The line was very crammed right inside the door. The place wasn't the cleanest. The surface was lacking, the meat that we ordered took anywhere from 10 to 30 minutes to arrive. The quality of the food was OK, nothing special. Sauce bar was OK. The hot food section was good. The broth was OK. The meat was OK. Overall, for the price nothing that was spectacular, I will come back again and give it another try. read more

Hotpot City - Hot Pot Near Me - Seattle, Washington

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07/15/2026 8:30pm I'm responding after seeing the business owner's reply. I would be happy to review the security footage because I am absolutely certain that I only signed the receipt. I did not select or mark any of the suggested tip options on the receipt printed at the restaurant. I intentionally left a $20 cash tip, so it simply makes no sense that I would also select a credit card tip. That would mean tipping twice, which I did not do. If you have surveillance footage and transaction records, please provide them. I welcome a full review of what happened. At this point, this is no longer just about the extra $15.06. It is about an unauthorized charge and the principle that customers should never be charged more than the amount they approved. If this was done intentionally, it is a very serious issue. If it was the result of poor training or inadequate internal controls, that is also the restaurant's responsibility. Either way, I hope you conduct a thorough investigation and ensure this cannot happen to other customers. Below is my original review content: My dining experience at Hotpot City itself was fine. However, today I discovered that my credit card was charged $115.47, even though I authorized and signed for $100.41. In addition, I left a $20 cash tip because I thought it would benefit the server more directly. Looking back, paying the tip in cash unfortunately created an opportunity for an unauthorized overcharge. I now have to spend extra time contacting my credit card company to dispute and reverse the portion of the charge that I never authorized. I have attached both my signed receipt and my credit card statement as evidence. I hope the management will investigate this issue seriously and reflect on how this could happen. To other customers: Keep your receipt and always compare it with your credit card statement after dining, even if everything seems fine when you leave. An unauthorized charge, no matter the amount, is unacceptable and has completely damaged my trust in this restaurant. read more

Hotpot City - receipt and bank transaction information - Hot Pot Near Me - Seattle, Washington

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This was a long wait but it was also Father's Day and a new spot that many people were checking out. The miso broth with personalized healthy options for a table of four was my best experience yet at a hot pot place. It's nice that you can check out the nearby shops while waiting for your table. Bring your patience and be kind to the staff, they were positive, personable and calm under the pressure. read more

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We arrived Wednesday at 5:30pm and there was a 15 minute wait. When you get there, you need to add your party to the waitlist via a iPad near the entrance. Most of the wait staff speak very little English. Once we were seated, we ordered so raw meat items and waited for our soup. Underlie us, their printer got stuck and our order was delayed. We waited about 10 minutes and we didn't get our soup. The waitress was very apologetic when they realized this happen and did everything she could to get us taken care of. We selected the basic version that gave us less meat options. The waitress then came back and told us they were out of all the beef options. So we decided to ask to go with the premium version. We were willing to pay for the premium version but since it wasn't our fault, they gave us the premium options with the basic price. They were very nice and apologetic. It's great that each individual in your party gets our own bowl of soup base. For the price, it includes everything the conveyer belt, the side bar that has fries, ox tail and crabs. All average quality but included. Drinks and ice cream is also included. Now that we have tried this place, it will be awhile before we come back. I can't say enough about the wait staff. They were quick to pick up empty plate and read to put in ordered for you when you are ready. read more

Hotpot City - Hot Pot Near Me - Seattle, Washington

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So I heard there was a new rotary hot pot in Tukwila so I had to check it out. First the wait was long. I think I had to wait about 75mins to get in. When you step in they have these unusual cgi screens on both side that show different places and animals. It's a bit jarring at first but then it starts to get endearing in a way. The hot pot broth was great for the price, especially when they don't charge you extra for the price. They have a variety of items ranging from the cuts of meat to seafood. However they did start running out of the beef cuts pretty early. They did offer a discount for that so I thought that was more than fair. Lastly, staff were great. They were quick and friendly, and really went out of their way to make it an excellent experience even with all of the busy chaos. read more

Hotpot City - When you walk in. - Hot Pot Near Me - Seattle, Washington

First time having hot pot at a restaurant and it's absolutely amazing! Everyone is very friendly and attentive; they have a lot of options, and everything is easily accessible! There's a variety of meats and veggies as well as drink options! They had oxtail over at the standing bar that tempted me but I had to lock in and try as many things as I could fit into my pot lol Best part is everything is included for the price you pay, honestly, I can't imagine finding a better deal anywhere else! You'd better be hungry when you go there, and if you weren't originally, you will by the time you step through that door. The place smells amazing and made my stomach growl as soon as we walked in and I WILL be back to try the ice cream!! I work next door and you can imagine I'll be back to bother them lol read more

My husband and I got really sick afterwards . We waited an hour for the broth, and the food wasn't great as the food reviews posts

Amazing hot pot! New grand opening with 20% off. Fresh ingredients, great atmosphere, and excellent food. Highly recommend! read more

Hotpot City - Hot Pot Near Me - Seattle, Washington

While the concept is unique and the broths are good, but the current operational execution does not justify the premium pricing. Here are my Key areas for improvement include: Operations & Pacing: Wait times exceeding 50 minutes for proteins indicate the kitchen requires a more efficient tracking system. The conveyor belt had only processed foods and vegetables would come maybe once every 20 minutes or something you may wanted would come once every 20-30 minutes. They were putting more things out that people weren't eating so the tracking of the customers consumption and demands were very low in their priority. 4 staff said they were helping us but we only did 2 rounds of meat or 7 plates of meat for 6 people. Which was what the table of 2 next to us had before standing up and walking out without paying. Management & Service: The team appeared overwhelmed, and management missed critical opportunities for proactive service recovery and constructive feedback integration. We were very upset that we didn't get to eat what we came for and was disappointed that the manager and management didn't understand that nothing coming to the tables were a big issue and that the sauce and hot foods bare not being refreshed in a timely matter is concerning. There was not noticeable hourly temp check at the bar or drink bar if the drink contained dairy. The belt had a lot of food that has been touch and avoided for a while so they need to remove it instead of leaving it as an option. There was food outside of plates rotating on the belt as well. As someone who used to work in restaurants it hurt me to see and me and my family was bussing our own tables and doing what we can to help but that should not be our responsibility as guest. Product Quality: The ingredient selection relied heavily on processed items with limited fresh vegetables. Additionally, patrons should note that the meat is served in unusually thick cuts. This is unfortunate if you are there for premium meats. Since they were think cut or cut against the grain the meats were not tender but chewy and tough. Drinks that were not soda were inconsistent in sweetness, sometime to sweet or salty. There hot water machine had a strong bleach or chlorine taste. read more

A wonderful concept for Hot Pot. Things that went well: - broth was seasoned nicely (I was able to try the Miso, Chicken Broth, and Tom Yum) - conveyor belt was always stocked - condiment bar had great variety - inexpensive - classic meat cuts were good, favorite was the beef belly What needs improvement: - Seating -- we got there at 11:08AM and waited 10-15 minutes to get seated (they were utilizing a waitlist but there were plenty of booths available, maybe 3-4 parties ahead of us) - Hot bar was not hot (chicken wings and fried rice was room temp, borderline cold) - bathrooms did not have soap or paper towels - wish there was Tong Ho on the conveyor belt - found a little worm at the bottom of our Bok Choy dish I enjoyed my experience, but that doesn't go without areas of improvement. Hope to come back when things get straightened out logistically. read more

Our experience was so good!!! Over waitress Summer did such a good job. I felt so welcomed and the environment was very warm! It was super super busy had to wait 1 hour but all staff and especially the host did her best to get us in and was very attentive. Very impressive despite the busy environment. Summer came by every time we needed something! More broth and even came by regularly to help us order the meats, extra napkins, and checking on if we enjoyed our food our not, 11/10 job from summer. The food was so good, conveyor belt concept is genius it's easy, clean, and fun! I recommend the fish broth, it has the best flavor out of the ones I tried, as well as spending the extra money on the premium meats it's only a couple dollars extra and the American wagyu is the best out of all the meats! As you can see the food was good we litterally left not a crumb left and the broth had to be filled up twice. This place was a great experience, warm environment, and I felt very welcomed. It will be busy when you come but for great reason, it is 100% worth the wait! read more

Hotpot City - The finished food. Not a crumb left. - Hot Pot Near Me - Seattle, Washington

Yesterday I went to the new all u can ate hotpot place that just opened in tukwila. My buddy nalds found this place in IG reels and recommended we go here and I have to say it was quite good aside from my main complaint that the drinks machine not working at all. I saw their opening was like a little over a week again tho so that's okay to make mistakes as there always room for improvement. But yah I went through pretty much every drink in the fountain (except for Pepsi because we don't support Pepsi after they did our king of pop MJ wrong) but yah all the dranks tasted like either watered down or it was just acidic sparkling stuff. The person in front of me I seen they got a Pepsi and well their Pepsi had no color lol. Even the drinks to the right like the oolong tea and I think it was a berry tea ?? There was no taste to them and they was very warm. Also I wasn't able to find cold water it was only hot water at the drinks station. But other than that, the food was delicious! They had like veggies some seafood and little meats on the conveyer belt for you to grab while u at the table and also the broths is rlly good! I got the #9 and it was flavorful and delicious. They have good lunch prices and the portions of meats is plentiful. There is also a sauce bar that has a mini buffet style thing of Buchi balls, fried rice, shrimp & crab, fried Chgn wings, chgn feet, and some fruit. Pretty good! Could be warmer but again they just opened so it is AOK. Our group was seated very quickly too and the staffs was all nice and helpful and we got our meats very fast. I'll probably come back again in the future with some other buddies and hopefully the drank machine will be working! Would recommend giving this place a try for sure. read more

Hotpot City - Hot Pot Near Me - Seattle, Washington

Service is ok. Waiter forgot to bring our orders of beef....waited more then 15 mins for 3 little plates of beef... Quality, I personal gave it a one star.... beef look like beef but not taste like beef. The stuffs on the belt is alright. Nothing bring a big hype.... Soup base is salty.... I personally think this place is not worth the $$$. read more

the food is amazing, super delicious. The service is very well the workers are very helpful. The place is super clean and well organized.

TERRIBLE!!! So disappointing. I was really looking forward to a new AYCE hot pot place in Tukwila. But we walked in at 11am and immediately they tried to upsell us on the "premium" menu. That's fine. It was only $5 more. We sit down and start ordering meats. The lady said they did not have any Wagyu meats or beef tongue, Ok so we ended up doing the classic meats instead. I then got up to get some drinks and almost of their soft drinks was out. All they had Mountain Dew left. I go back to sit down and our broth was still not there. We waited another 10 minutes before it came. Another 10 minutes after they bought us ONE plate of meats for the two of us. We asked for more, it took another 15 minutes for the next plate of meat to come out. After an hour, we have had 4 plates of meat and some veggies and noodles. They also did not replenish the conveyor belt food either. There was gaps of space with no food during the hour we were there. I finally gave up and hungry. We got up to leave and the server tried to apologize saying they didn't expect so many people today. That was annoying. She did give me 30% off my check but honestly I wouldn't even go back after that. We ended up getting boba and donuts after because we were so hungry. Don't come if you can help it. There is better places around than this. read more

The foods was ok , nothing special, I could have better. I would rather go to Happy Lamb Hot Pot in Lynnwood, the foods quality is much better, the meet is fresh. They have more vegetables. You get to choose 2 different kind of broths. read more

I had a bad experience at this hotpot restaurant today. My family and I arrived shortly after 11:00 AM. After we were seated, a staff member informed us that--since it was a holiday--we would be charged the dinner buffet price. I hadn't seen any notice about this at the entrance, but I agreed to it anyway and started ordering. However, when it came to selecting the soup bases, several options listed on the menu were unavailable. Then, when we tried to order meat, the staff said that premium items like Wagyu beef and beef tongue--listed under the "PREMIUM DINNER" section--were all sold out. Moving to the "CLASSIC DINNER" section, we were told the shrimp paste was out of stock. So, I have to ask: aside from the shrimp paste, how does the "CLASSIC DINNER" menu differ from the "PREMIUM LUNCH" menu? Why rip customers off like this? Is that kind of pricing really reasonable? I think it would be more reasonable if the restaurant stated that today is a holiday and charged only the PREMIUM LUNCH price for the midday meal. read more

This place was horrible. First off, we had to wait for 55 minutes. Then I was as I was standing by the cash register. I watched the hostess delete all these names and numbers on the reservation machine. Will she erase mine? Luckily I caught it and I called her on it and she said she was sorry and that she has a table ready for me first thing as soon as it's ready and she said it'd be just a couple minutes. That couple minutes turned into another half an hour!! When we finally did get seated, everything on the belt was very poor grade nothing that I saw And all the other videos of this restaurant, all the meat was not really that great. If you have shaved ribeye or wagyu beef, why would you boil? Do you know what out of it and ruin a good cut of meat. The other bar where there are chicken wings. Oxtails and what they call crab legs. They all should have been hot food and they were ice cold. Nothing hot about them. I don't even know what kind of crab legs those were and I ate crab quite a bit the oxtails they were tough and very true. Hardly any meat on them and the chicken. I would not eat because it's sat there. Who knows how long at room temperature. I was looking forward too many items that I've seen on the video and there was absolutely nothing there. I got lucky in them. Got one bowl of noodles that the noodles went by on the belt. It was half a cheesy portion of top ramen noodles. Service was okay. Place is always was also clean but then it's brand new. I would expect it to be clean. Give it time and things will change. I guarantee you mosty items on the belt were all vegetables and little things like meatballs and shrimp balls or whatever it was pieces of squid tentacles and things like that there was no nothing actually on there as far as Seafood went a couple of muscle clams and some other kind of steamer clams but that was it. Thinly sliced mackerel I think. So for the money I'll guarantee you if you go but I would suggest you don't. It's not even worth $20 and we paid 39* four people that was too much money for this place. There are many other hot pots places around. I would suggest those many of them that are just absolutely would blow this place out of the water. I wouldn't go down there and waste 55 minutes to get a table. You will be disappointed. read more