We chose Houston's on West Paces to celebrate a momentous occasion and left extremely disappointed. Despite a confirmed 7:00 p.m. reservation, we were immediately rushed, and pressured to order quickly due to the restaurant closing early. Our server's attitude was visibly irritated and unprofessional. We'd watched her roll her eyes as she turned her back from each table she was serving. The most troubling moment came when our Manhattan martini was taken mid conversation and "refreshed" by pouring liquid from another pre-poured glass into ours at the table, with no explanation. This raised serious concerns about food and beverage safety. No establishment will ever refresh a martini with a pre-mixed glass pouring one into the other in the air. When addressed, management dismissed the issue entirely and charged us for the drink anyway commenting "this is normal for our establishment" and "she took no more than 5 seconds to do it I'm sure it wasn't much of an inconvenience". For a semi fine-dining establishment, this level of service and handling is unacceptable. The food was stellar and the ambience of the place was delightful, I will give them that. However, due to the service and beverage safety concerns we will not be returning to this location. read more

I love coming here. the service is always amazing and the food is so consistent. everytime i come, i have to get the caesar salad because the cornbread crutons are to die for. we got the artichoke dip and some french fries to our lineup and everything was perfect with the ice cream sunday to top it off. read more

Houston's Restaurant - New American Near Me - Atlanta, Georgia

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High Prices, Extensive Rules, and HORRIBLE customer service: I had a terrible experience at Houston's West Paces this afternoon, so much so that I will never return and will relay what occurred to my friends and network. I brought my two sons for lunch to celebrate high school breaking for the holiday. Several minutes after we were seated a woman approaches our table, leans into my space and proclaims that I hit her car (in the parking lot appx 8min prior). This is incredible given the fact that there were no cars next to me in my parking spot, and neither me, my teenager, nor my other son had any clue what she was talking about. Further, we had been standing in front of the restaurant waiting for it to open for 5 minutes so it makes little sense why she would not have approached me in any of the time leading up to us being seated if I had in fact hit her car. She continues with her false accusations. At this point I'm starting to think she's trying to scam me because none of this makes sense. When I ask if she'd like to call the police, she says "nevermind, I have your plate," and she walks to her table. I follow her and ask for her information. At this point GM Ashley Haymaker approaches us and asks the lady what happened, and she again says I hit her car. Ashley turns to me and says severely, we have video footage, as if she assumes I'm lying. I say great! I'd love to see the footage as I did not hit this lady's car. The lady then says no, no she is going to let it go (bc she clearly isn't getting anywhere with her false accusations). I say to the manager, "no I still want to see the video", and the manager proclaims, "the lady says she's going to forget it so we do not need to view the footage" (again siding with this lady who at this point really seems to be attempting some sort of scam that is failing). I go back to my table, order, and call my spouse to inform him of this insanity. He picks up, I say "hello," and within moments Manager Ashley immediately approaches me and says curtly there are no phones allowed in the dining room. Clearly, she was watching me at my table to have arrived so quickly to again treat me, a paying customer, like a child. I tell her I have not appreciated her treatment as that woman was clearly trying to scam me into thinking I owed her something. Ashley now says the lady claimed my son hit her car door, again advocating for this lady with zero basis. Further, the story has now morphed into a different story: my son hit her door, not I hit her car as she originally claimed. The new story is even more ridiculous as no cars were on either side of us. A random person accosting me with a fabricated story in front of my children while we're trying to have a nice lunch is not pleasant, but being treated like total garbage by the manager was what really made this a truly awful is experience, and why I will not return to this restaurant, which is a shame because Houston's has yummy food. *So much for their professional dress code and many rules when they cannot even handle situations properly. Maybe they need more rules to govern their professionalism from their management rather than their customers. read more

I made a lunch reservation three months ago for 5 people. We had tickets to The Nutcracker following lunch so we were on a schedule. The employee who took the reservation said, 'we don't normally take reservations for more than 4 people but I'm going to do this for you.' I called at noon the day before to confirm our reservation. AND I received this (copied and pasted) text message from the restaurant the night before- "Just a reminder you're booked at Houston's - West Paces. Your table is for 5 on Dec 14 at 11:45 am. Text "YES" to confirm your reservation, or "CANCEL" to cancel." When we arrived , the hostess and the manager, Caroline(?), both informed me that they can't guarantee reservations for 5. They only have three tables that accommodate five people and if one of those tables are open when we arrive, they can seat us. So WHY did they take my reservation? And WHY did they confirm my reservation twice? If they were forthright from the beginning, I would have made a reservation somewhere else. Needless to say, all three 5-tops were full. We asked for the 5 of us (4 adults and one child) to be seated in a booth. Their response, "we aren't allowed to put 5 in a booth." They had us waiting 50 minutes to be seated!!!!! I worked in the restaurant business for over 10 years, in every capacity, INCLUDING management. There are so many ways in which this situation was mishandled. In this case, the most obvious solution, since we were willing, was to seat the 5 of us in a booth. Rules need to be bent to accommodate their customers! Especially when this was so apparently THEIR error. They did NOTHING to accommodate us, the customer. read more

I am done with Houstons...last few times been there...it is always something. Went 9pm on nov 9th for dinner. Why is there a policeman on-duty at hostess station? Anyway got drinks at bar. Then watched employee argue with white coat chef about getting fired.....why would you argue with a room of patrons hearing every word????? Got seated.....all good.....placed order asking for 3 potato toppings on side. When food came....one small bowl came with butter,chives, and sourcream together....like all together. Asked server for separate butter, chives and sourcream for potato...she went to kitchen to get and kitchen manager "SIDI" sent her back out with same little bowl with all toppings together and said the can't have 3 toppings separate. Wtf Houstons....I am done...always something stupid going on at this restaurant...i am going to stick with Pappadeaux where there is guaranteed great food and service. Btw...confirmed today via call that this is there potato policy....how ridiculous. read more

Houston's Restaurant - Spent 200+ at dinner and bar and won't separate 3 potato toppings. I am done..... - New American Near Me - Atlanta, Georgia

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Ambiance- Strict dress code prevented us from eating there. I had a Nike logo on my tshirt --was explained the policy. Told it applies to the separate bar areas as well. We left. read more

Drove 30 minutes to be told I wasn't welcome because of a dress code. Would have spent a ton and tipped well but whatever. I guess sandals aren't welcome with the better class. Oh yeah. And plus off duty Police at the entrance. Super welcoming. read more

Selective Dress Code Enforcement at Houston's on Paces Ferry I've always enjoyed Houston's food -- it's consistently good -- but lately, the dress-code enforcement feels selective and unfair. A few weeks ago, I was told I couldn't dine in wearing a simple Calvin Klein T-shirt with just the letters "CK." My friend had a shawl, so I covered up. While waiting, I noticed another young Black woman being told the same thing for her college graphic tee, while others wearing shirts with writing were seated inside with no issue. Fast forward to October 3rd, celebrating my mom's birthday. While waiting for one of the only three tables that seat 5-6 people (and you can't reserve for more than four), I watched several guests dine inside wearing Nike sweatsuits, concert sweatshirts, and leggings -- all things Houston's website specifically says are not acceptable. So, my question is simple: who exactly do these "attire standards" apply to? Because they clearly aren't enforced equally. Food? Excellent. Service? Usually solid. Dress-code enforcement? Inconsistent and questionable. read more

Went to Houston's for the first time in maybe 20 years. Wasn't really impressed with the food for the price. Also, I failed to read that a reservation is highly recommended. Otherwise, you will be sitting at the bar, which I totally hated. I've had other steaks, much cheaper, and better. My double bone pork chop wasn't cook all the way through, but still taste ok. I, personally have no plans to go back. However, it is a nice restaurant. read more

Houston's has been around Atlanta for many years. We were one of the earlier patrons. We have watched the price is sore and food portions smaller than ever before. A chicken salad used to be $12 now it's 20. One of my previous favorites was the Hawaiian ribeye. It's now $48. I will not be back there again. Also back in the day you could get takeout from the bar. Now if you want takeout you get a limited menu. read more

This place gets busy. Like real busy. If you don't come at the right time, you could be waiting up to two hours. That's never been the case with me since I tend to sit at the bar but even that area has a wait during busy times. I came here twice during the fall and sat at the bar and waited a good 30 minutes before I was seated. The service is always good. They are very attentive and make it point to check on you. There's a lot of regulars that come too which makes your visit feel very welcoming. For my wine drinkers, if you like Frank family from Napa Valley, they serve Cab by the glass. I'm more of a Pinot Noir girlie but that Cab?! Omg. Divine. So so good. When I'm out at other restaurants, I find myself checking the menu to see if they're serving Frank Family. It's so good. Aside from the amazing Spinach dip that I will always go back for, the Caesar salad with grilled chicken is top tier. Instead of regular croutons, they put cornbread croutons. No place does their Caesar like Houston's. Period. Can't wait to go back. Maybe I'll visit earlier during the week so I won't have to wait. read more

Houston's Restaurant - Caesar Salad - New American Near Me - Atlanta, Georgia

Houston's is an Atlanta institution. Their servers are highly trained, so they really know the menu and the wine list. Visiting Houston's is like slipping into an old glove . . . Warm, cozy, and inviting. The food here, while a bit pricey, is consistently good. The Hawaiian ribeye is exceptions, every time. For something more casual, I love their prime rib sandwich. The meat is succulent, the bread fresh, and the au jus perfection. You cannot go wrong at this dependable Atlanta dining spot. read more

I have not been to Houston's in years so I decided to grab dinner here after a long work day. I was able to sit at the bar and it was already a steady amount of customers coming in. The bartenders were great and provided excellent customer service. I ordered the Hawaiian ribeye and fries and it was delicious! Cooked so well. I ordered dessert as a recommendation from one of the bartenders and it was so good! As time went on the restaurant became more crowded. So even on the weekdays Houston's stay packed! It was an excellent dinning experience for an impromptu dinner! read more

Houston's Restaurant - Dessert - New American Near Me - Atlanta, Georgia

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worth the money it cost to dine at Houston, Definitely 5 stars. The taste of the food is excellent and well made with fresh ingredients!!

I always appreciate the dark, cozy ambiance at Houston's. The spinach dip is a staple and definitely always on point. I decided to try something new & ordered the Emerald Kale & Rotisserie Chicken salad. I wanted to love it and I know I really would have if it didn't have cilantro in it-- all ingredients not listed on the menu. The salad is premixed so there wasn't a way they could prepare another salad without it. I was a little disappointed by that because the salad would've been AMAZING! I decided on the traditional salad which was good-- your typical house style salad but chopped and very fresh . Our waitress was very friendly & accommodating . read more

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We had a great experience at Houston's. Dining in a dark experience was top tier for me. I enjoyed the cake, wine, the steak was the best hands down, and the creamed corner was phenomenal. The waitress was very customer service friendly. She was checking on our table very often and made sure we were satisfied. We definitely enjoyed ourselves and we will be back again soon. read more

Houston's Restaurant - New American Near Me - Atlanta, Georgia

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Burger was so good and the spinach dip and they have a good dress code no gym wear hats hoodies and flip flops

Bad service. My food was super cold and I was VERY sick after eating there. Would not go back, i have had okay experiences at Hillstones but not this one. Never got any water, took 2.5 hours, and have been vomiting and very sick after eating a sandwhich from there read more

The service was spectacular, especially Najah. She was attentive to our every need. The food was good; flavorful and delectable. Definitely recommend this location! read more

By far one of my faves! Their traditional salad is to die for. Love the environment and the ppl! You really can't go wrong with anything on their menu bc everything is really good. Weekends does get busy so I highly recommend you make a reservation. read more

Houston's Restaurant - Menu - New American Near Me - Atlanta, Georgia

Horrible horrible horrible service! When I arrived I was told that there was a new dress policy being enforced and that my shirt was inappropriate. Since my table was not ready yet, I went and got a regular T-shirt. After waiting 45 minutes I was told my table was ready! Before I could sit down the manager proceeded to tell me that the attire was a bit more casual and then offered to me to reschedule my reservation. I don't mind having a dress code but why not address that the first time the comment was made. Today is Father's Day it's 9 pm and almost everything is closed!! I will never come back here again. Terrible management!!!!!! Poor service and horrible communication.! read more

Houston's is great value for money. In my experience, you'll only find better steak in the US at a higher price point. For us steak lovers, Houston's menu has little variety, but their ribeye steak covered in a pineapple-soy-ginger marinade, dubbed "The Hawaiian," is excellent. Their barbecue ribs are also very tender and flavorful. Other highlights include their French fries, Spinach and Artichoke Dip, and their delicious Key Lime Pie. I also appreciate Houston's quality standards; for the past 15 years, we've frequented their various locations in Florida and Georgia, and there has never been a deviation in quality. I also like the fact that their lunch and dinner menus are almost identical. It irritates me when higher-end steakhouses either don't open for lunch or offer a threadbare lunch menu. But Houston's will give you a great experience for lunch as well. We just visited their Atlanta West Paces unit and spent $199 for a three-person lunch before tipping (no alcohol, only water, one appetizer, three entrées, two deserts, see photo for more details). You can't go wrong with Houston's! read more

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Houston's,always dependable for consistency. Chicken added to Kale salad and Asian chicken salad is no longer rotisserie. It's cut in hunks. Over all bar feel is different. Makes me sad. read more

While in Atlanta my daughter and I decided to stop for lunch before catching our flight. Despite having a reservation, we still had to wait a good 20 minutes. No big deal at all since this location is extremely busy. Our waitress was super attentive and kind. Our food came out with good temperature and within a good amount of time. Overall, great experience! read more

I went to Houston's to have a celebratory lunch because it's one of my guy friend's favorite places. It was my fault for not making a reservation, so we had about an hour wait for bar seats. I keep forgetting how everyone is desperately out now. Service was not good. The bar was full and only 2 people were working it, one of whom kept leaving. Unfortunately, the one who kept leaving was our server. The other bartender did a great job of doing what we asked but she was super busy trying to attend to all of us. This review is 2 stars because the food was perfect. We had the salmon and focaccia starters, the barbecue ribs and cheeseburger. I don't even like salmon and that starter was fantastic. The cheeseburger was so good that I ate all of it, even though it was a large serving for me. This was my first time dining at this location, and I don't know yet that I'll be back. It felt like dining at Applebee's but at a much higher price point. Yelp #11 2022 read more

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The dress code is NOT enforced!!!! The cell phone policy is not enforced!!!! It's frustrating to watch multiple customers send food back and ask for more food. It's a regular occurance. Noticed by many. Very disappointing read more

Love Houstons. My family and I love coming here for dinner. My favorite dishes are the pork chop and their sashimi tuna salad. I look forward to coming here again and ordering something different. read more

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Good food, service & atmosphere! One of the really great spots in Atlanta. More than one locale available.

So background... I've been eating at Houston's in New Orleans from 1993 until I moved to Atlanta two years ago. I've been several times to this Houston's before, but only for drinks and of course the spinach dip. I went yesterday at 5:30pm (latest we could get a last minute reservation) for cocktails and dinner. Cocktails were great and the staff as amazing as always. Spinach dip, same as always, yum. What got me leaving off one star (and I thought about two) was the fact that the tuna salad, which has always been one of my top favs, was HALF the size it used to be. Half the salad, half the tuna. In fact, I was splitting it with a friend and when the waitress put it down I said "oh awesome they split it up for us" only to realize that no they did not. Now this was always a gigantic salad, perfect for splitting before a main, or a whole meal for one person, which justified the price. But now it is grossly overpriced, in my opinion. I don't come to Houston's for a cheap meal by any stretch, I always considered it a privilege of getting such great service and consistency, but this left me scratching my head and wondering what else they are now skimping on. On another note, I find it funny that the floors behind the bar leading to the restroom have a slippery feel to them..the ones in New Orleans (there used to be 2) had the exact same slippery feeling! I still love Houston's, and despite my griping I'll likely go back for the spinach dip and great service alone. read more

It's the best steak restaurant in the world. Best service. Best margaritas. Best desserts. I love the atmosphere as well

One of my favs. Always have a positive experience. I prefer this location over the peachtree one. It's more lowkey but still has a great vibe. I love to go solo and just sit at the bar. Most times there's a wait but a reservation fixes that. Service is good and the food is always fresh. Best lemon drop hands down! Dresscode is enforced but they're not too strict to the point where it feels like discrimination. Gotta try the spinach dip and salad with cornbread croutons! read more

Houston's Restaurant - Steak & broccoli - New American Near Me - Atlanta, Georgia

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I have dined at this Houston's regularly for over a decade and after my experience today, I will never come back. We had two people seated at a two-top and a friend decided to join us for a glass of wine (not a meal, although the other two were having lunch). The manager came out and told us we had to get up because our reservation was for two people, and there were three people at the table. Really??? Did you not want to be polite to your guests who were patronizing the restaurant and be even a little bit accommodating? Whoever that manger is, he can go stomp on some legos... read more

We made early dinner reservations for 4:30pm on a Tuesday. There was a bit of a wait at the door when we arrived. Once seated, we were promptly greeted by a server that took our drink orders. After a while we were greeted by another server who ended up being our server for the remainder of the dinner. My brother went w the Barbecue Pork Ribs. He loved them. He was also a fan of the shoe string style fries, but didn't care for the coleslaw. My sister ordered the Scottish Salmon. She loved the parmesan broccoli and pomme purée but claimed the salmon was lacking flavor/seasoning. I ordered the Hawaiian Ribeye (Medium) and absolutely loved it. The flavor was great and it was cooked perfectly. Also loved the loaded baked potato. Once we finished dinner, I notified the server that we were celebrating a birthday in our group. She told me that they didn't normally do birthday desserts, but she would make it happen. We selected the Key Lime Pie. It was delicious and I loved the hints of coconut in the crust. Overall 4.5/5 read more

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I have been CRAVING the Hawaiian Ribeye for the past few months and my Sweetie finally took me on Valentine Day weekend. We don't really celebrate the holiday but decided to come out. They NEVER and I mean NEVER disappoints whenever we indulge and it's my first time at this location. We were seated with our 6:45 reservations. The hostess were very professional, polite and accommodating. Laid back ambiance with a sleek vibe to it. Our server Jasmine (Jaz) was absolutely amazing. Very knowledgeable, very attentive, and overall made our experience even better with her beautiful smile. We ordered the Devil Eggs & Three Cheese Bread( forgot to take a picture) . The Hawaiian Ribeye was cooked to a PERFECT medium, flavorful,with the perfect balance of marbling and delicious flavor. Baked potato's were a great size and fresh out the oven. Red cabbage was full of flavor cooked in a balsamic glaze and topped with delicious goat cheese. We complemented our dinner with delicious crafted Old Fashioned. With just enough room left we had the Warm Apple Walnut( forgot to get a picture)dessert which was the perfect ending to a magnificent evening . read more

Houston's Restaurant - Old Fashioned - New American Near Me - Atlanta, Georgia

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I have gone to this restaurant a number of times. It was a favorite of the families many years ago in Kansas City. Since moving here I first went for the novelty, but the service and food made me go back. The bartenders and servers are excellent. Lots of, even fine dining, restaurants in Atlanta leave you wanting for better service - that won't be your experience here. They even change out your martini glass for a new chilled one if your drink has been sitting for a while. It's very cozy and feels intimate, even at noon. Only thing that keeps me from going more often is how busy it is and that you have to call to make a reservation. Just the fact that you have to call for a reservation and that it's always packed speaks volumes. Oh, and the food is excellent! read more

Houston's Restaurant - Traditional salad with grilled chicken - New American Near Me - Atlanta, Georgia

The service was outstanding. My server was Andrea. She was very knowledgeable of the menu and made some excellent suggestions. The dessert she recommended was absolutely delicious. If I come back I'll be sitting in her section again. Very friendly, very attentive, very kind. read more

Houston's Restaurant - Barbecue Pork Ribs with Loaded Baked Potato - New American Near Me - Atlanta, Georgia

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Not the same Houston's. Service was great but the food was not up to the usual standards. From the Hickory Burger, the French Dip to the fries! Nothing tasted the same. So sad. read more

Houston's Restaurant - Famous French Dip - New American Near Me - Atlanta, Georgia

Upon arrival we were greeted by Odi and some other hostess. Odi's customer service was impressive. She made sure we were seated and accommodated in a timely manner. Our server was Ashley and her co server was a man, which they both provided an incredible dining experience for us. The food was impeccable. There wasn't a moment where our needs weren't met. I recommend making reservations because it is busy. The cocktails and mocktails were made to perfection. Go here if you would like to eat and drink good , while having superb service. I'm a huge fan of Houston's and their sister restaurant Hillstone in Bal Harbor Miami. I've been to Pompano, FL, AVentura, FL, Boca Raton, FL and now this location. They all are held to the same standard. You won't regret it , go enjoy a meal! read more

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Despite stopping by for lunch on a sunny afternoon, stepping inside the restaurant feels like a cool, low lit and intimate space. Service was excellent and everything we had was delicious. You really can't go wrong with anything you select from the menu. I had the French dip, since you don't typically see that on restaurant menus, and it did not disappoint. read more

Last weekend, 5/4, I came in to celebrate my 30th birthday lunch and Kelly was our server. When I tell you OUTSTANDING!? She probably gave us the best service I have ever had in my entire life. The level of accommodation was just chefs kiss! She's so poised and graceful she nearly floats around the dining room! She was especially particular about the buss down, the presentation, even the way she asked questions. As a former Houston's employee myself, I can say Kelly, without a doubt, has the Hillstone it factor. We felt EXTREMELY taken care of by Kelly & we'd love to request her again when we come back! 10/10 for Kelly! Superb read more

Houston's Restaurant - New American Near Me - Atlanta, Georgia