Exceptionally responsive and helpful in diagnosing problem Would 100% recommend for toilet repair . Great service.

Rudy and his team are great -- have helped us with multiple projects: installed new dishwasher, installed new under sink water filter system and fixed a toilet issue. Personable, great value, highly recommend! read more

We love Rudy and his family! They're the kind of hardworking, kind-hearted, family-owned business you want in your corner. They've tackled several projects for both me and my family, and I've trusted them with my most special real estate clients, every single one has raved about their experience. I always get a thank-you call after sending Rudy and the crew their way! Their work is top-quality, their reliability is unmatched, and their warm energy is the cherry on top. Whether it's a job for my own home or a referral for a client, I know they'll deliver. They cover most of Sonoma County, even my little neck of the woods in the Russian River. Highly recommend this gem of a team! read more

Had a really great experience with these guys - all the other positive reviews are right-on. We found a leak in our water heater and needed a fix ASAP, after some research it sounded like we needed a replacement. HP was quick to respond, showed up same-day, and offered a super competitive price. Whole thing was super easy and had hot water for our shower that night. Will be using them again for future HVAC and plumbing issues. Call them now! read more

Rudy was fantastic! Came to clean my dryer vent and install an I wave in hvac system. The dryer needed new ducting,connectots,elbows and he HAD ALL THE MATERIALS IN HIS RIG! THANKS RUDY!! read more

Last night we discovered a major plumbing issue -- we heard water dripping running outside our bedroom window. Turned out to be a severely cracked and leaking bathroom drain pipe right outside our house! I found HP Mechanical through Yelp's project feature, and they were the first to respond to my inquiry. Rudy was incredibly responsive, quickly scheduling me for a visit. Gabe showed up early today and provided a clear and fair estimate. The pricing was the best I found. I really appreciated Gabe's honesty and the high-quality work he delivered. The repair was completed efficiently and swiftly -- less then 30 minutes! I highly recommend HP Mechanical for their excellent customer service, competitive pricing, and top-notch repair work! read more

HP Mechanical - After: New PVC pipe and connector sealed. No more leaks! - Plumbing Near Me - Santa Rosa, California

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HP Mechanical was top notch. Arrived early which I love. Fernando is the sweetest guy and went above and beyond to find my leak. Was even willing to go under the house which I discouraged. He found the problem, fixed it in a timely fashion. read more

When our heater refused to come on after we bumped into the thermostat, Rudy showed up early the next morning and hit a reset button!! Problem solved!! How simple. The nicest thing was they didn't charge us a cent!! Can you believe it!?!? No monkey business, running up charges, blah blah. We will never call anyone else!! read more

Last year HP Mechanical replaced our leaking water heater. A few months later they cleaned our long dryer vents (something we need to have done annually). We called them again two weeks ago on a cold day when our heat wasn't working. They came last week during our April heat wave - perfect timing as the a/c also wasn't working. The issue was quickly diagnosed: our furnace transistor/capacitor died and needed to be replaced. The the guys had the part and got the job done quickly, rewarding us with some cold air! And today we're back to needing heat! The weather may be unpredictable but I'm thankful for HP Mechanical's predicable reliability! read more

This should be a zero rating, because heating system was installed incorrectly by a novice worker and was not operational after installation. The wrong heat pump was installed. I paid for a Daiken heat pump and received a faulty Samsung heat pump that required a float part to operate after installation. A heat vent fell out, the drainer doesn't drain, and about three times the amount of duct work was used than necessary in my attic, which ended up doubling my renters heating bill. Plus, there were other rookie mistakes made such as not tightening the screws after installation, resulting in a leak of refrigerant. There was damage done to my bathroom wall and garage door opener. The house wasn't even draped prior to the work being performed. The reason all of this happened is because I made the mistake of trusting Pure Property Management to ensure the work got done in accordance with what was quoted and what I paid. It was a big job that the property manager Jaidene James didn't even follow up on to see if it was done right. She refuses to answer my question as to why a Samsung heat pump was installed, instead of a Daiken heat pump. I will not rest until Rudy Herrera's license is suspended. He is the most fraudulent, incompetent, and negligent business owner I've had the terrible misfortune of dealing with. read more

Rudy was so quick and responsive for our old wall heater. He showed up as promised, installed a new thermostat and even took the time to do a meet and greet with the dogs. Thank you for great professional service. I'd recommend him to anyone. EAB Guerneville read more

Super helpful, responsive, and informative. They came out quickly and were super helpful as well as affordable. They even gave me a quick tutorial on how to clean out my tankless water heater filter. I will definitely be using them for my future plumbing & HVAC needs. read more

Why 5 stars because my elderly parents water heater went out over the weekend and Rusty was able to schedule me quickly. His crew is very efficient, timely and courteous. Hauled away the old heater. Highly recommend HP Mechanical read more

Rudy was extremely responsive, arrived the same day and resolved the issue quickly. He also shared additional information that was important for other potential areas to investigate. Super friendly and extremely competent. Nice job. read more

Rudy is the best!! Came out on my "non-emergency" within an hour and had the repair done within a few minutes. I consider him my go to plumber and will call him again should the need arise. Very nice man! Highly recommend! read more

As a repeat customer Rudy continues to impress with his expertise and integrity. Our home had an HVAC issue arise and our heater ultimately stopped working. My wife initially scheduled a big name competitor of Rudy's to come out concluding that the inducer motor had failed and it would be $1900 to replace. They also attempted to sell her on routine inspections on an 9 year old system. I found out and called HP Mechanical (Rudy). He was timely, thorough, friendly and informative. Rudy tested the motor and it in fact wouldn't fail after a dozen tests. He proceeded to inspect our thermostat which was functioning perfectly for our AC to cover all ends of the system. Ultimately he realized the battery terminal was slightly corroded and proceeded to clean it. And VOILA it was fixed. I can't thank you enough and guarantee you have made a life long customer. read more

Rudy & company were communicative, friendly, helpful, knowledgeable, and straightforward. They replaced my toilet for a competitive price and did a great job. I'll be keeping them in my phone contacts for the next time I need plumbing or HVAC help! Thank you! read more

My furnace had failed. Rudy responded to my weekend Yelp enquiry instantly and scheduled a diagnostics visit with a very reasonable firm quote within minutes. All other companies wanted me to wait until Monday to 'talk.' He showed up on time and went above and beyond to ensure the diagnosis was correct--I have an engineering background and was standing next to him through it all. It was the control board, which he quickly located across the country for a 31-year-old furnace and had in hand to replace 3 days later. Every aspect of his service was stellar. read more

HP Mechanical - Plumbing Near Me - Santa Rosa, California

Need new thermostat installed, handled quickly and professionally, even did extra work not originally quoted to get the job done.

Overall very happy with services. Rudy is professional and very nice. Would definitely use this company again.

Rudy of HP Mechanical is the best. We had another plumbing company that was terrible. From now on we will be using HP Mechanical for all our plumbing & air conditioning needs read more

Rudy is the best! He answers your calls & gives fast & reliable services! We have used HP Mechanical for A/C-Heater repair & service along with Boiler service/repair. read more

Rudy was super friendly and knowledgeable. Help me understand the prob to my heater and keep it running properly. Thank you!

Three stars for the initial phone consultation after I called around looking for someone to help me with a leak from my upstairs to the downstairs. Unfortunately, they no showed on me not once but twice within two weeks so I ended up reaching out to other plumbing/handyman services. Fingers crossed I can find someone to take a look at my pipes before something catastrophic happens. read more

I have used HP Mechanical for two different emergency situations, and was very happy with their level of service. Most recently, my water heater was leaking. I called Rudy at HP Mechanical, and his quote beat the other two I had received. He came over the next day(right on time), and installed a new water heater immediately. Not only was he very polite and courteous, but he also left the work area very clean. I would highly recommend this company, and will definitely use them in the future. Mike A. ......Dillon Beach read more

Needed a quick install of a used dryer- easy to book via Yelp, communicative, on time, great work and just overall fantastic to work with. Highly recommend! read more

Rudy is just a great guy who makes an effort to be available and does a great job. Reasonable value and such good service! Have used this company several times and been pleased each time. read more

I own a condo in Northern California that I rent and when there are issues sometimes it's hard to locate someone to fix things promptly. I used the feature on Yelp to ask for service and Rudy replied almost immediately to my request. He was able to come to the condo same day and fix everything needed the following day! I was extremely satisfied with the level of professionalism and communication throughout the repair process. Thank you so much Rudy and I will make sure I save your information for next time! read more

Fire insurance is hard to find in CA. When I finally found insurance to cover us in our area, they required us to have a couple valves installed for safety. Rudy and his team knew exactly what to do. They were timely, courteous and great communicators. The job was done well and with great customer service. They got our job done quickly after we requested it and were fairly priced. Quality work is hard to find, HP Mechanical are your guys! read more

Our heater has been on the blink for months, and I've just put off calling a repair person due to basic "life" events. Then we had the Coronavirus Pandemic, and figured we probably should fix the heater situation before any of us got sick with a cold or something. Rudy came out the same day we called... fixed the problem immediately, and even gave me a quote for our AC, as well as suggestions on how to fix it ourselves (if we dare)! Super professional. (Even wore his N95 Mask) Highly recommend, and will definitely call again if a fuse should blow! read more

Our AC wasn't working first night we turned it on. Called Rudy at 8am and he was able to come out same afternoon. Rudy is really friendly and knowledgeable. Fixed some wiring issues and also gave me some local referrals for other projects I need help with. Highly recommend! read more

My bathtub filled up with dirty water so I asked a neighbor for a recommendation (Apes Plumbing). A worker came out and was not competent. He kept calling the owner for advice. He told me it was a clog in the clothes washer. He couldn't have been more wrong. He basically snaked the laundry pipe, got rid of the water in the tub and after an hour left. 5 days later at 3:30a water had risen in the tub and on the floor. I got Rudy's name from a contractor. and that was the best referral I've ever had! He had his team out that morning on time just as promised. They determined it was a main pipe clog. After more testing they discovered a toilet leak from the wax ring. It was a long day but they were there to fix everything! Talk about thorough and professional, this team has it in spades. And they give a 3 month warranty on their work! read more

Came out same day to inspect Set up appointment for the next Finished on time and as quoted Highly recommend read more

I had an outstanding experience with Rudy and his guys. I woke up this morning to a dead heating system on one of the coldest days we've had this winter. I messaged on Yelp and Rudy responded instantly and had a crew here by 9am, exactly when he said they would be here. It's not even 11am and they just left and the heat is on. If I could rate higher than 5 stars, I would. Thank you read more

This company is top notch. The level of customer is service excellent. My water heater went out and I needed a new one; Rudy had the guys at my house installing a new water heater in 24 hours. They were polite, clean, and knew what they were doing. They installed the water heater and didn't try to upsell me any unnecessary products. HP Mechanical is an honest, reliable, and affordable company. I won't use anyone else for my plumbing, heating, and air conditioning needs. read more

I had trouble with my wall heater and had HP Mechanical come out to fix it. They were responsive, provided excellent customer service and was a good value for service. I couldn't be more pleased! I won't hesitate to call them again. read more

Our AC went out at 9pm on Labor Day. The next morning I called and they were able to get out within a couple hours to fix the problem & get our AC running again. Great customer service & a very nice guy! read more

HP Mechanical came to assess our ten year old water heater that was failing the same day as our call. Rudy gave us the option to get a new igniter for the water heater or replace the water heater. We chose to replace the 50 gallon water heater with a tankless one. He was back the next day and installed the new heater! Awesome work, new water heater supports our household of 6 no problem. read more

What do you do on the Presidents' Day holiday? Correct! Frantically trying to find the plumber to stop the leak from upstairs bathroom that made its way to the kitchen ceiling. We are glad we found Rudy! He came in less than an hour , quickly found the problem and capped only the tub pipe so we can still use water in the rest of the house. Very professional, reliable, funny and reasonably priced . We are going to use Rudy for our next plumbing project as well. He is the best ! read more

Set up an appointment for an estimate for Friday May 7th at 4 PM. No one showed up - no call, no message. To follow up I called and left a message at 5:10 pm that same day - no return call. Needless to say I can not recommend this company. read more