Michelle Lum with Royal Realty has been my property manager for the past 4 years, and I have had a…read moregreat experience as a tenant. She is very responsive, professional, and easy to communicate with. Whenever maintenance issues or work orders come up, she handles them quickly and fairly, which I really appreciate. She has made the rental experience smooth and stress-free. I highly recommend Michelle to anyone looking for a reliable and trustworthy property manager.

My husband and I have been trying to find a rental that will accept our multiple pets for awhile…read morenow and have experienced that majority of the agents with other companies do not reply to any of our calls, emails, and/or texts. They don't even acknowledge that we reached out or applied. When a rental became available with Royal Realty, I immediately called the agent listed for the rental expecting no answer. However, he answered the phone immediately and was very pleasant and helpful! I was shocked! I told him, "Wow, thank you for even answering your phone! Most agents completely ignore my emails and calls." Rodney has consistently communicated with me throughout the viewing and application process. He has been the ONLY agent that has done so throughout our three months of hunting for a rental for our family. Just about when I was going to give up on finding a rental, we met Rodney today in person to view the rental and he was so kind and thorough. He explained every part of the home and even took us around the property to show us where the shared units were located, ones that we were not applying for, but that we would be sharing the space with. He took the time to get to know us as people and made us feel seen and welcomed. Most agents we've seen in person unlock the door and just tell us, "Okay you can go look inside" and never really talk to us or show us around. He was very transparent about the application process and the owners needing time to decide if they would be willing to accept our multiple pets. I told Rodney regardless of the outcome, I truly appreciated his timely and consistent communication with us and meeting him today. We are hopeful that the owners will accept our family and multiple pets, but even if not, our experience with Rodney makes us want to find a rental with this company since we know they will take care of us and our needs. Mahalo nui, Rodney!

Used to be 1000x better before Susan Decorte of Hawaiian Properties, LTD took over. She refuses…read moretransparency with the owners who live here. Only hires her relatives (Structural Systems Inc.) to do service on the building even if different companies offer better quotes. They hired new security which is totally useless, inconsistent, rude people. No more aloha. Move here if you want to get taken advantage of on your HOA fees. Susan is grifting the residents of this establishment under the guise of, "management."

This place is wonderful…read more First of all let me just get out of the way the very important detail of the scenery driving to the condos... Yes on the beach there are tents full of homeless people. If you lived in Hawaii without any help from the government and you would be homeless too because the inflation of everything. Before we got here we read a lot of things about people breaking into cars and stuff like that... Well tell you what I have never in my life had issues with people breaking into my car because I do not let myself be a victim! If you leave stuff in your car you're just opening the door for opportunity. Let me start by telling you the pros of this condominium.... The gate to the hotel parking lot requires a key fob... Then you have to use the key fob to get in to the steel gate to the actual condos... Then you need the key Fob to get you into the elevator... Then to get to your actual condo you need a key. There is security from 3 PM to sometime in the morning. The out side of the condos have been worn down from normal seaside wear and tear but are structurally intact. The elevator was very clean, the outside was clean and my condo was absolutely stunning. (We rented ours out through an AirBNB ad and it was the best thing ever). The beach is never busy always clean and crystal clear. The waves are a little rough at times near the shore it's perfect for inner tubes Rafes stuff like that... And once you get past the edge of the waves it's pretty calm and you could snorkel. The cons- This condo is a bit a ways away from large retail stuff like target Walmart Costco... It's only a short distance but because of traffic it takes a little bit longer than you like about 50 minutes to get into Honolulu 35 minutes to get to Costco. I would definitely recommend this place if you want a nice getaway from all the chaos of Hawaii :)

Top notch service. Very informed and educational staff. Great portfolio of rental homes.read more

I never usually do reviews but I want to warn homeowners to avoid this company. I am a property…read moreowner who had Private Homes manage my home. They understated my rental income, overcharged renters and neglected my home. There are many reputable property managers on Oahu. This is not one of them.

Aloha ,stayed at Discovery Bay centre Room 1615 ,for 38 nights ,long stay ,the owners were quick…read morewith email response ,but no personal touch as although raised issues with the about shortcomings with the room Lauren and Terry ,just emailed replies so was rather impersonal. and stayed in Hawaii 18 times now over the years .The Room has plenty of potential and rates were good ,however wanted to repeat book the following years and rates had gone up over $1000 so even after 20% this was not loyal for repeat business .The room has all the amenities available but shortcoming highlighted with owner .Free parking was excellent bonus too and the room was functional and working .Mahola Nui Loa ....Shaun & Gloria ......UK Appreciated the later complimentary checkout as our flight was an evening one ,hence the higher rating ,as this proved very valuable .

They managed my condo for me They suddenly changed ownership…read moreand everything is messed up

For over 20 years Foster Reality has been my go- to- company for buying and selling property. Their…read moreproperty management is great, with timely responses to both myself and our tenants. Very kind, caring folks, I highly recommend them.

I don't ordinarily take the time to give a bad review unless the situation really warrants being…read moretold. I have a 45-year career as a real estate broker and financial analyst. I recently contacted Foster Realty of Waianae, Oahu regarding a beach rental which they had listed. I dealt primarily with Aileen L. Acosta, V.P. principal broker for Foster Realty. After an excruciating 2-week fiasco, I found it impossible to overcome the bad communication, lack of focus and poor judgement at Foster Realty and finally disengaged & went elsewhere.

Wow! I am so impressed right now, I am lost for words. Ariel's team did a fantastic job with our…read morehouse cleaning!! I cannot find one flaw about their cleaning!! Ariel was very quick with responding to my initial quote, and she was able to coordinate a time to schedule a cleaning! I am so happy right now with their immaculate service and thorough cleaning! They even cleaned my litter robot (a chore that has become a nightmare for me) and made it look brand new!! Her team members are so kind and are very hard workers! I will be booking Ariel's service regularly! Can't wait for my next cleaning!!!

Gisele and crew did an amazing job! They paid attention to detail and ensured the move out cleaning…read morepassed inspection. What truly made me go with them is that they scheduled a pre inspection to give me an honest quote when others quoted without seeing the scope of work. Thank you Gisele!

If I can sum up the sale of my childhood home experience in one word, it would be: GUIDED…read more Closing the chapter on my childhood home was a very emotional experience but having Khai and his team by my side made things easier than I thought it would be. From the very beginning, I could tell that Khai was looking out for my family's best interest. He took the time to listen to the story of the home, how many generations have been there, what our intentions and future family/generation goals are. We discussed a plan and Khai was alongside us every step of the way. Whenever I had concerns or needed help in certain areas (ex. needed a painter), Khai had solutions and provided several options. Whenever I felt confused or not sure where to turn, Khai would take the time to consult the pros, cons and things to consider with me. Khai and his team helped to navigate me with much respect. Never once did I feel pushed or rushed into making a decision. As I look back on the experience, I very much felt guided and supported. We trust Khai and his team so much that we included him in our family estate plan as the official family real estate agent. Thank you, Khai, Janelle, and everyone who has been by our side in this process. We look forward to working with you in the many years ahead!

Khai is my go to realtor whenever I want to know what are the best value units in ideal…read moreneighborhoods in Hawaii. He is known as one of the top real estate professionals in social media in Hawaii, with his Instagram @khaimtran having over 11,600 followers! People trust Khai for information about Hawaii's real estate market. He is with Caldwell Banker. They are the lead real estate seller for the new The Park at Keeaumoku two condo tower development.

If I could rate this place 0 I would. Let's talk about my overall experience, you know it's tea…read more time . Moved in summer of 2025 and initially I thought this was a pleasant place to live but it quickly turned left. Renee moved me in and provided me with a quick overview of the house rules and told me to read them. I quickly read over them briefly and didn't think much about it. This property is a joke, one of the locals that live here told me you have to give up some stuff in order to live here because this is the low income side of the island . Well holy hockey sticks didn't think I would have to give up my sanity in exchange for a place to live . The level of micromanagement at this low income Taj Mahal is ridiculous. Rules, rules , rules , and more RULES. Living here feels like a nightmare. I have received more warnings and little notes on my door than anything here from these top flight security guards of the world , what a pest ‍. Anything you do expect a response from management immediately. Want to have family visit you ? Think again , want to have friends over think again. Every time someone comes over you'll be asked to request a visitor pass/ guest pass because the old hoot will call you out and say and I quote "I never seen you here before are you on the lease . If they are staying longer than 10 days go ahead and contact your property manager and be prepared to submit a request in writing guest name , dob, and ssn so that they can do a full background check before the person can stay at the property. This is not the Taj Mahal but they will treat it like it's the Taj. If your friends are coming over they better have proper documentation or else you can't park on the property. Doesn't matter if you rented a vehicle while you're in Hawaii and the rental agency doesn't have the updated documents, you will still not be able to park on the property. Get ready to wear a green wrist band around your wrist like you're entering the club (21) ; if you're a guest and staying here less than 10 days . If your parking decal isn't displayed properly in your car they will leave a written notice on your windshield, doesn't matter if you've been here for months and they know you , they will still document. If you want to have to ask permission for everything you do than go ahead and rent at the Taj Mahal. If you want privacy don't rent here cause they will be up in your business. Neighbors are nosy and will try to overstep their boundaries until you stop and put a on they ssa like Nike , just do it. Last but not least be prepared to have to do area beautification on the outside of the building. Never have I ever rented anywhere and was told to maintain the exterior of the property. ‍ here we go again. If you want to rent here expect to wash your exterior windows, fail to do so and you'll get a warning followed by 10 days to fix it or else $50 fine. I can't wait UNTIL I LEAVE THIS HOLE , because once the hits the fan it doesn't stop , just get ready to do the Macarena, bachata, twerk , or whatever you call dance in your culture cause this place is not for the WEAK. ONLY THE STRONG SURVIVE , better hope you have 9 lives like the influx of cats that roam the property. Don't get a neighbor like me who deliberately placed a bowl of cat food at her door to attract them. ‍ and I let management know but of course nothing was done and I definitely didn't see a violation/warning notice on her door. Be prepared for loud noise and a lot of early morning construction because something is always getting fixed on . If you work from home this is definitely a nuisance because you'll will hear loud banging and drills in the background. Save yourself the trouble and rent anywhere but here . Hawaii is supposed to be paradise but this is definitely not. This is micromanagement at its finest giving very much motel 6. But hey, they'll still leave the light on for you if you want stress and anxiety.

If you want to be away from the hustle and bustle of Waikiki this is the place for you. HOWEVER, be…read moreprepared to deal with an abundance of homeless, and just plain filth. You can find much better places for the same price, if not cheaper on nicer areas of the island. I'll break my review down by catagories. UNIT: The unit itself is family owned by my friend that I traveled with. It's beautifully decorated, well kept, and fully stocked (boogie boards, snorkel gear, beach towels, coolers, beach bags, toiletries, spices, sugar, coffee). I could go on and on. You literally just need to bring your clothes and groceries. But check the cupboards before you go shopping, you'd be surprised at what it's stocked with, we sure were. Unfortunately, this building/unit is directly adjacent to one of the many parks that contain homeless camps, which are viewable from the unit. SECURITY: * Friendly, but don't do much else. They sit in a booth at entrance, look up and wave. The only time we stopped at the security office was to check in. *Although the entire complex is surrounded by fencing, and keyed entries, we watched people come & go as they pleased. Some security gates were not locked, and at times people on the inside just opened the gates to people on the outside. DO NOT GET A FALSE SENSE OF SECURITY. *We had to move parking spots 3 times as they kept putting us in reserved spots. *We had an issue with our neighbor directly across the hall on our second night. Partying, loud music, loud voices from midnight to 3:30am. Called security at 2:30am but nothing was done. BUILDING: Its an older building, but overall it's decently maintained. It could use a good pressure washing. SWIMMING POOLS: Both pools are well taken care of. Plenty of chairs, and tables available. Never overly crowded. RESIDENTS: We encountered both extremely rude/racist comments towards "tourists", and some that were incredibly nice. Beyond the condos, out in the community everyone was pleasant. OFFICE: Hoku is the office manager, she was pleasant enough, but the office phone is rarely answered. If you need assistance, you'll have to walk down to the office. I saw zero enforcement of the MANY rules. LANDSCAPING: The front and back are beautifully landscaped with lots of plumeria trees. **The exception to this is the far West end of building A from about A-XX1 to A-X14 looks like a catchall for anything that has fallen off the buildings such as gutters, garbage, landscaping debris, etc. PETS: Regardless of what the rules say, there are numerous tenants that have dogs, and cats. I saw cats roaming the grounds. And tenants walking their dogs on the public beach area to do their business and NOT pick up after it. BEACH: Although the beach directly out back is convenient, it is NOT a private beach. It gets very crowded during the day with locals, and homeless who can get very loud until late into the evening. And typically leave their trash. One group even left their huge BBQ, never to return to pick it up. AREA/LOCATION: *Located on the most SW part of the island. It's approximately 45 min to an hour drive from Waikiki, depending on traffic. *Very congested. *Its the dirtiest, low income part of the island, and I've been over every inch of the island. *Lots of homeless camps at the parks/beaches even thought it posted "no overnight camping". No one is enforcing it. *Lots of trash everywhere. *The only positive thing I can say about the area is that there is a heavy police presence DURING THE WEEK, over the weekend we saw none. *There are loads of fast food restaurants, only a couple sit-down restaurants, and numerous grocery stores. *I'd recommend steering clear of the beaches due to the homeless population.

I've bought and sold several homes before, and working with Joe and Rolando was by far the best…read morerealtor experience I've had! With Joe, you're so much more than a client; you become trusted friends. Joe and Rolando will ensure you find the right home, at the right price, and it'll be fun along the way!

I never considered the possibility of owning a home, but both Joe & Rolando went at my pace &…read morecalmed down all my worries. Their professionalism is unmatched, especially with their care for details. I could rely on them on consistent communication, and support through any confusion I may have. To anyone who has doubts, just knOw that you'll never feel alone in this process with these two dynamic duos.