Hunt's quoted me over 2k for about 3 hours of labor. Luckily I found not the company to do the job at 1/3 of their quote. However, they did happily take my $99 service fee to give me that insane quote. Be wary. read more

Too expensive: Hunt's tried but couldn't clean out our outside drain but still charged $440 for the trip and equipment fee which was half the original cost if they could have cleaned it. That didn't make sense to me. Did a solid job of installing my water heater in 2016. Yet recently charged $870 to simple drain & move the water heater away from wall to repair a pin hole leak in the pipe which was within the wall. The repair cost was about the same which I felt was reasonable. However, I will need to compare the prices that other companies offer hereafter...not pleased. read more

Best home services business in town!! Very good trustworthy company!! You need a plumber, electrician, or HVAC service call them!! You won't be disappointed! They take care of their customers. read more

My tenant called me yesterday (Saturday) afternoon about a leaky toilet. Unfortunately, my regular maintenance help was unavailable all weekend so I had no choice but to call a plumber out. I called about 10 different companies and everyone was booked until middle of next week. My rental units each have ONE bathroom so it was urgent for me to get it fixed ASAP. Hunt's Services was the only company that was able to come out during the weekend. As a property manager I know that weekend rates are so much higher, but again, I had no choice. My tenant's toilet tank had two rusted bolts that needed to be replaced. Andrew from Hunt's Services came out earlier today to replace both bolts and he also recommended I replace the hose to one that's less prone to breaking. He spent about 30 minutes doing the job and it cost me $450. Of course I wasn't happy with the price, but Andrew was very professional and did a good job explaining basic toilet knowledge. His customer service skills made it easier for me to swallow the steep price of not knowing basic toilet repair. This work order was definitely an eye opener for me that I need to learn basic maintenance since I am now a Landlord, but if I ever have a big plumbing issue it's nice to know that Hunt's Services is a reliable company I can call and have had a good experience with. read more

This company is prime example of a used car sales man. I know how this works just don't have the time to do it myself. I had them come out for a AC unit for my 1100 Sq ft house and it was 22,000.00 straight up bullshit! * I needed a new furnace - house built in 2019. * The unit I needed the warehouse only had " one " left This is ridiculous on so many levels. I have contacts other companies 4 months ago and present and they said that is flat out wrong on the price! if I can get the same unit online for 4500.00 ... install is 18,000.00? really! conartist ! read more

Really mediocre service in the installation of an underground electrical circuit and outlet for a patio barbecue. Communication in setting the appointment was good, but it went downhill from there. Electrician tried to take a shortcut, running an outside conduit that he said would be "hidden" under a panel of the house siding. Turned out to be 1" OD conduit "tucked under" a 1/2-5/8" lip. While the company agreed to fix this error, the electrician left the interior workspace a mess, with marring of the drywall below the crawlspace entrance, dirt on the walls, a pile of dirt on the floor, etc. Then I realized, after electrician had left, that the underground wire was not placed as agreed to. I mistakenly tried to fix this myself and accidentally cut the wire sheathing. My bad for trying to avoid having to deal with the electrician again. When the electrician returned to place the underground wire as it should have been placed from the start and repair the cut in the wire sheathing, he completed the job but in a very sloppy manner that was different than what we had agreed to: the 4x4 post for the outlet was 18" too short, and the sealant where the wire entered the house was extremely sloppy. Full disclosure, I did not demand that they correct these additional errors, though I expressed my dissatisfaction and gave them the opportunity to provide complete satisfaction. They didn't. I assume the company manager had already concluded that I was just a disgruntled sort of person. In fact, I have had well over $500,000 of work completed on my house in the last 18 months by a variety of contractors and subcontractors, and have not been dissatisfied with any of the work, and they would be happy to provide homeowner references. Enough said. read more

We were charged a $50 fee for a plumber to come out and tell us he could not fix our hot water heater. He then proceeded to give us a RIDICULOUS quote for a replacement. We called another plumbing company and they came out and fixed the hot water heater and at the same time, gave us a much more reasonable quote if we decided to replace in the future. Being charged $50 for a less than 5 minute visit is unacceptable. I will not be using Hunt in the future, and will encourage friends and family to do the same. UPDATE: I was contacted by Greg from Hunt's customer service department very soon after writing this review. He refunded the charge and was interested in obtaining details about our experience so that they could make sure it didn't happen in the future. I can't comment on the actual service Hunt's provides, but I do appreciate the level of customer service I received. Updated stars from 1 to 3. read more

Ductless heating/cooling system failed. Very professional, knowledgeable, and straightforward technician outlined all repair options clearly. No double-talk or crass upselling. Highly recommend. read more

Had a 16ft cast iron kitchen drain that had rusted thru and was leaking. Paid Hunts $110 to inspect the pipe, and was given a quote the next day for $3300 with tax. AND they wanted to have the crawl space cleaned and tidy BEFORE they would come out to work on it. Found another plumber that came out the next evening, crawled under the house, and said he could fix it that evening for 1/5th the cost. Tipped him an extra $50 because he was so quick. Makes me wonder why they feel they can charge that much, when I see someone else do the same work, with less complaining, in one hour. read more

The only reason i give one point is because you cannot give 0 here. The whole experience is so bad and full of cheating, every time you talked to someone from this company they gave you different talks, it's begining from the estimation. My garage underground sewage pipe needs a repair. I called two company to come to get a quota. Hunt's gave a similar quota after some general discount, the salesman Danny typed in some contract items and asked me to sign in an ipad, i thought he sent me the contractor through email, but no he didn't. All things come from this. Danny mentioned there might be sewage waste that needs additional cost to remove, he gave 1 to 2 thousands. On monday, two technicians came, and cut the concrete and dig a 2x2 feets hole to identify the pipe, and they reported sewage leak (which is very small around the pipe. Then Danny called me to ask for additional $6000 to just remove the wastes. I asked him why it's so different from the 1 to 2 thousand estimation, he talked about labor fee though he said they hire a different company to do it. I felt it's too expensive and told them i would like to find a company to clean it up myself. Then they started to say they finished their work, without putting back clean dirt and concrete for the hole they dig, also a manager Nick called saying putting back concrete is not in the contract. Just that i found Danny didn't send me the signed contract to check the contract items, then i asked for original signed contract, they sent me a new generated one after several hours, which has totally different contract items inside, specifically call out concrete is not included. I asked to talk to a supervisor, the supervisor Heather first started to talk about the general discount i got at the beginning from Danny was for excluding putting back concrete, after several phone calls, i thought I reached an agreement with Heather on discount of $600 to putting back clean dirt, and additional discount to putting back concrete, and she needs to confirm with team on the discount amount for the concrete. Only if you think that is it. Today Heather called, said the previously agreed $600 discount is for putting back concrete and she mentioned that is exactly what we agreed for last time. In the end, i have to tell her i need to record all conversations with the company. It's not end yet, i start to talk to my legal consultant. Stay away from this company. read more

Signed up for a yearly plumbing service contract specifically to get a free sewer inspection. I made an appointment for the inspection after I verified with the scheduler that the technician would email me a video of the inspection and the technician refused to provide a video for free before he even walked in the door. The customer service representative called me back to say, no, they would provide the free video. Get your act together, Hunt's, it's about customer service, not money grubbing technicians. After paying the service contract for 9 months with nothing to show for it, it is literally money down the drain. Don't call this plumber. read more

I had a bad valve on my water heater, and it was leaking. I called and they came and charged me a large fee for the repair, but I was stuck, and they charge you to come out so I proceeded. At completion they offered 10% off if I joined the monthly service that would include regular furnace inspections, review the sewer, electrical safety inspection and water heater flush seemed reasonable. Since then, I have paid $164 for nothing. I did have a guy come out for an electrical safety inspection and all he did was try and sell me something. So my $50 dollar discount cost me $164.00. I moved and cancelled it but they made sure to collect the money before they cancelled it. read more

Heater quit in the morning and called to have it looked at. Couldn't get to it till the morning. No worries there, could handle the cold with a couple of space heaters for one day. Came out the next day and the guy that showed up couldn't get under the crawl space so they had to call another. He showed up and performed the diagnostic and found a bad control panel. Told me it would be $1,400 plus the $150 for the call! I found a control panel on line for $385. $1,100 for installation? You got to be kidding me. He then said my unit was old and said I could get a new one for around $3,600. I said OK, send out a sales guy and I'll take a look. No sales people until three days later. I still don't have heat and it is getting down to 32 F at night. Thanks a lot Hunt's Services. I have been with them for over five years letting them service my equipment. That ends here! Don't waste your time with this company. read more

Absolutely do not use this company. They will kill your family. They installed a water heater. A few days later it starts leaking gas. Its been several hours and we still have not had a response. Luckily this happened mid day and I was able to catch it. If the timing was different there's a chance they kill my family. read more

Way over price!...just to put in new faucets for bath sink wanted to charge $495. Bought new faucets at Lowe's $69 wrench and screw driver did the job read more

I have used Hunts for several services and while their prices are really inflated the representatives were nice; however, going forward, Hunt's has lost me as a customer. I scheduled to have my dryer vent cleaned and was notified on the day of the appointment that they did not have a technician available and would need to reschedule. Given the current labor pool in Q2 of 2021, I understood. I did reschedule and I also requested that I be discounted for the inconvenience. The representative agreed and provided me a $35.00 credit. The starting cost for the dryer vent was $149.00 but could be more if the technician found difficulty getting to the vent. In my case my laundry room is located on the first floor, so I didn't anticipate added charges but did note the Hunt's tends to inflate cost after a given assessment, so I knew it would be more than $149.00. Case in point, I paid $700 for a garbage disposal replacement. We rescheduled my cleaning for another day. I received a text message confirming the appointment. The morning of the appointment I received a text message and a phone call at 8:08. I had stepped away to let my dog out and didn't have my phone with me. Upon retuning into the house I saw that I had missed a text message and a phone call, so at 8:28 I texted back to confirm my availability. When I read the text message it stated that I must get back to them within 10 minutes. So I called to make sure that they had received my text response. I was placed on hold for about 5 minutes. When I was finally connected to a representative, I was told that I would need to reschedule because I had not responded within the 10 minute window, which is pretty ridiculous. I stated that I had not responded within 10 minutes because I did not have access to my phone but that I was responding now. I also shared that I had previously responded to the confirmation text the day before and that the appointment was set. The representative said you missed the 10 minute window and would need to reschedule and that was all she could offer. Bear in mind, I had been a customer of Hunt's for at least 2 years and had hoped that they would take that into consideration. I was infuriated at the fact that I was being penalized for a frivolous policy that when Hunt's calls, you must respond in 10 minutes or else they arbitrarily reschedule you. Is their business so good now that they feel they no longer need to service the customer? How is it that Hunt's expectations for the customer is higher than their own? Their service reps are always late and the last one that serviced my home was 2 hours late based on the scheduled appointment. They have lost a customer and I would recommend that if you're going to pay what they charge you can definitely find better service elsewhere. read more

They showed up to connect a sink to waste plumbing and charged us $495. They claimed even though the job would take them 45 mins this is the rate they have to charge. It took them 15 minutes and we had to go through with this as we don't have time to reschedule with other companies. I hope to never work with them again and please reconsider booking an appointment with them. read more

This company told me they would come service our AC. They just told me the day they would be here. But no time. I requested an afternoon appointment. Afternoon came and no call when they were going to be here. I called around 1 to inquire and was told they still didn't know when the tech would be able to get to us, if at all. 4:30pm came and I got a call from their office to tell me he wouldn't be coming at all. After I cleared my day and had waited all afternoon. They asked if they could reschedule for another day. I already had waited a week for this appointment that they didn't show up for. I told them thanks but no thanks and called AAA Heating & Air Conditioning in Kent. They were fantastic, showed UP ON TIME! And were extremely professional and knowledgeable. Don't bother with Hunts. It's just been a huge hassle and irritation to deal with them. And their cost was $100 more than other places for the same service. read more

I am extremely frustrated with the quality of work, the customer service following their mistakes, and I feel taken advantage of after trusting them to do quality work within state and city codes I was not familiar with. For anyone considering hiring Hunt's Services, I would strongly suggest against it, and if you do work with them, be sure to watch them closely and do your research on the codes that apply to the work they will be doing as they cannot be trusted to abide by them. We trusted Hunt's Services to replace our electrical panel, which was located in a small closet in our bedroom. We originally discussed moving the panel, as its location was only permissible due to its age (it had been installed before the code was updated). I was working from home at the time, I let the workers in, and the replacement panel was put into the same location in the closet. When I inquired, they said it was fine at the time. A year later when considering a remodel, I checked the codes myself and found that the panel is against Washington state code. I've reached out multiple times since July, and been told the worker who installed the panel was no longer with them, and they would address it. As of this point in time, I have not received compensation for the work they have done that is against code, which I needed to pay to be fixed. If they reach out and refund me, I will update my review. Additionally, we had a very expensive sewer liner installed with them, and when we received a free scope from another company, they notified us the liner was coming up. We sent the liner video to Hunt's Services, only for them to say it was fine. We have now had two expensive jobs by this company, with very low quality of work and a failure to meet state standards. I cannot caution enough against using Hunt's Services. In my experience, there is a high likelihood you will not be happy with the work, and they will not do anything to rectify it. read more

I contacted Hunt's for a minor sewer line repair that already had been scoped and inspected. After surviving the painful back and forth communication with the receptionist ,(talents not related to plumbing or communication) I got a quote for more than $2867.00 plus tax. I got another licensed bonded and reputable local plumber who did it for $450.00 plus tax. The job was done under an hour. I know plumbers are expensive, but surely not $2867.00 an hour. My 2 cents, keep away from these people if you earn your money by working for it. read more

I probably should have read the reviews before scheduling with this company. I needed my dryer vent cleaned, so on 6/22/21, I got on their site to book my appointment. Seemed easy enough, and I was thrilled that the next available appointment was the next day. I was only given morning or afternoon, no specific time. I took the day off, and when I didn't hear anything around 1pm, I called. Michelle in the office put me on hold only to come back on the line to tell me the automatic scheduling system did not schedule me. She truly showed no care or concern, almost like this happens frequently. She told me they're very busy & take emergency calls first. I asked when I could get rescheduled and she was very wishy-washy. Friday was open, but then she said she could no guarantee the appointment because an emergency might come up. Next week might work better for them, but then she went back to Friday. Time? Oh, she could not commit to that either. Ok, fine, put me on the schedule for Friday. The best was, I was leaving my house Wednesday around 4pm and there was one of their trucks around the block from me. Whatever. Well, today is Friday & took the day off because I was given no specific time or even time window. So, here I am drinking my coffee, and I get a text "Good morning Katy, this is Maxie with Hunt's Services. We have you scheduled for a dryer vent cleaning. Our technician is unavailable today and we are having to reschedule all of his appointments for today to next week. We can offer you a $35 rescheduling credit due to having to move your appointment. Please give us a call at 253-533-7500 or text here, Thank you!". Really? I called & got Michelle again. First she said my appointment was cancelled due to emergency calls. I pointed out that the text said the tech was unavailable & all his appointments were cancelled. Again, wishy-washy, and slightly apologetic now. Second day off work, still dirty dryer vent. Needless to say, I'm on the schedule for another company on Monday, and sadly, another day off work. Thank you Hunt's Services for an unexpected 4 day weekend. At least the weather will be nice & there's beer in the fridge. read more

I called them out to snake our clogged kitchen drain line. They did good work, They quoted me $325 to snake the line, on top of their $59 service fee. It sure would take a little sting out if they credited the service fee toward the work you have done. While I wouldn't rule them out for future service calls, I'll probably shop around for someone a little cheaper next time. read more

In December we had a slow drain issue with a shower and a toilet. Hunt's came in to check on it and used a scope which cost $300 not including tax. Their equipment had a crack and the technician couldn't really tell what the issue was. He said that the line seemed clear and went on his way. It's been months and the issue came up again. We called Hunt's and they sent two techs. The guys were very casual and weren't that professional. I might say down right rude except when my husband came home, they suddenly turned nice and polite. To diagnose the main tech flushed the toilet and said it looks like everything is fine. I told them no we have a draining issue. So I went upstairs and turned on the showers and flushed toilets. Sure enough, the drain issue appeared. The tech said, "I don't know what to tell you. It looks fine. But If you want us to scope it's $300 is that what you want?" I said, "We have a drain issue. We need it fixed and if you need to scope it then yes." He got the scope and was pretty curt as if he really didn't want to be there. He said there was a big break in the sewer line and it was under the house. He showed me the screen and I couldn't even really tell where the break was it was so blurry. He said they would have to dig the foundation but had a much more expensive solution that will not require digging. He said they would shoot epoxy through the line at the cost of $8600. We agreed to the price as we were in an emergency situation. They came in the following day and dug out the area right outside of the house. The main tech said HE BROKE the line because it was made of electrical piping. I had to call my builder to confirm that its and older house and they might have broken and old pipe that attached to the septic. The tech said to repair, they will have to dig through the house after all. He was very smug saying- I hope it's not under the kitchen cabinets." He said he didn't know exactly where the break was and that it was going to cost $1,000 to $1200 more than the original quote. I asked I thought digging was cheaper than the epoxy. He said, "I really don't want to be jackhammering. That's not what we're here to do." I called another plumbing company and this time a very professional gentleman said he would scope the line for $39 ($43.00 with tax) and will give me the videos so I can make a decision after. His equipment was so clear that I was able to see where the line break was. He showed me exactly what needed to be done to repair the issue was super professional and courteous. He came at a slightly lower price and I needed to make a decision which company to go with. I called Hunts and told them that when we gave them our credit card, we had agreed to the epoxy solution but haven't gotten any updated scope of work after their tech broke the existing pipe. They directed me to the plumbing manager, Aaron, who was really nice. The issue was that they charged our credit card $4300.00 and couldn't ensure how quickly they could refund it if I cancelled the job. I decided to follow through with Hunt's mainly because Aaron said he could match the price of the other company and that he was going to guarantee that the job would be done right. That was Friday March 19. The job was to start today March 20. Aaron leaves me a message at 7 am saying that he had bad news. His crew called in sick and can't do the job. He'd try to get it done tomorrow. All the while we have been without proper plumbing and have been leaving the house to a family member's to use the bathroom shower etc. We've been washing dishes with a hose and laundry has piled up. I'm leaving this negative review as a PSA to make people aware that Hunt's may not be the best option out there. They have proven to be overpriced, with older equipment, lackadaisical crew and worse yet supremely unreliable despite making assurances otherwise. They were quick to make charges on my credit card and iffy regarding the timeline of refunds. I will update this review to recommend the company that we are going with once the job is done. read more

I originally gave them a 4 star (and keptthe review below as the service was decent for installing a new heating system) and then we used their plumbing services and WILL NEVER USE THEM AGAIN! We had an emergency and called. They said they'd be there in 4 hrs but first asked if we wanted to join their "plan" and we did. Once they took our money, service totally changed. First, instead of 4 hrs it took all day. They fixed the toilet flooding but then when we got the bill it was over 900 dollars. They charged 300+ dollars just to take the toilet off. Also, with the "plan" we were suppose to get a discount but then was told it didn't apply for the first visit. The "plan" also called for a camera to inspect which they recommended but "it didn't apply" for this visit. Bottom line: I'm a senior military officer and I am continuing to tell all military folks to stay away from them. I asked to speak to a manager and the lady REFUSED but said they will refund some of the money and it could take up to a month. It's been over three months and I waited long enough. Do NOT do business with these folks. Call a few places (like I did afterwards) and you'll find out the price they charged me was about 450.00 over industry average. I'm glad I just convinced another household not to use them ..... no matter what, even if the manager calls now, I will never, ever recommend them for anything. They will absolutely rip you off!! After research, we requested quotes from multiple companies for replacement of a new heating system. Our families philosophy is to use the "whole company" concept and not just price. They weren't the cheapest but also not the most expensive. A rep came out, gave us a decent quote and after a great discussion with the rep and company had a new heater installed. Bad: Keeping your word for when you say you're coming out. If you can't keep the promised time, call. It shouldn't come down to talking to three individuals and calling multiple tWe had two instances where we waited all day with no one showing up after installing and there were issues. Good: Their service folks are top notch. After some problems after installing the new heater, we can't complain on who they send out. Bottom line: We are happy after a few hick ups. Only recommendation is for the scheduling folks stay in touch with customers if any delay is expected but on a plus side, your schedulers are very friendly and patient. You advertise "2 hour service" and can be a little in the "not true" side. We will keep using you for sure because of the professionalism. Mistakes happen and it's easy to throw stones. Cheers read more

Called and scheduled regarding a gas line extension. Had an appointment today between 12 & 3, they called and left a message at 11:30 or so and cancelled! I took the day off to be here and they just cancelled with barely any notice. Called back to see if there's anything they could do as I wasted a day off today. I was told "I'm so sorry if you misunderstood and took a whole day off, we didn't do an appointment for this and you were put in a pool and we were going to call when a tech was available" Wait, what? I was given a window of time when someone would arrive...and now you're backtracking like that? Sketchy. "But I can make you an appointment next week" and I asked what would prevent this from happening again..."Oh it'll be on the schedule". WHY wasn't that done to begin with? What is that? Why are you wasting people's time?? I have a whole day wasted to sit and write reviews (and to find a new company). This is SO frustrating. Do not recommend. Poorly run. Can't manage their own techs/appointments, gives sketchy excuses passing the blame off to customer. And we're supposed to trust them with plumbing issues? HARD PASS. read more

Terrible experience. Cost $550 to replace a cartridge- 1 hour of work. Was originally going to do more expansive work that would cost $1200 and then we asked if there was another solution simply for a leaky shower faucet.- that is when the cartridge was replaced. Completed the work, apprentice on the way out stated "It must be nice to be rich"- something along those lines and left. A few weeks later it starts leaking again (this was in the fall). Husband did the same work, bought another cartridge that cost $50 and now its working well. read more

We really wanted to go with Hunt's because of the great reviews. Unfortunately, they cancelled day-of for electric services two times in a row. We will not continue with them. :-( read more

It's amazing how shady this business is. called them out to fix garbage disposal i provided to do simple swap for my parents. over the phone or on line they wouldn't give me quote for it like this is first time they ever did this kind of job. Technician called and quoted me $855 for something that will take less than an hour. it's not only the fact they charge that insulting amount but fact they couldn't quote a price for simple job until they already have you in the hole for $59 just get someone out there. Thats bad business and very shady. I don't know who are all these people who gave them 4 stars on review but they really must love getting screwed. read more

Called last night at 9pm for EMERGENCY service, was told a technician would call shortly. Called AGAIN at 9am asking what had happened. It is now 5pm and NO CALL still. I called the 3rd time and confirmed through the answering service they deployed both previous messages.Horrible service. The other place I called got back to us in 5 minutes. Not ok. I understand you may be busy with the weather, but good customer service is to call your potential clients back so they are not waiting around hoping you will call. And if you can't get to them, to let them know. The temperature is now 52 degrees in the house. Not that your business cares. read more

We called Hunt's Services after another plumber had left us high and dry. Hunt's came and installed our shower fixtures.. We did think their charges were a little on the steep side but they did a good job on the installation. read more

Hunt's Services charges you real good for their advertising. I have a Prop. Management for my investment home in Renton, WA, so I had no say or choice in choosing a plumbing service for a quite large work and digging and fixing the underground broken pipe outside the home. In the course of the work, their workers messed up really bad, putting some pressure check through the pipes and the feces and urine exploded all over one of the bathrooms, splashing my tenant in the process. She demanded to not pay rent the following month in the snout of $2,100, due to the horrid experience and cleaning costs. Hunt's said they will refund the $2,100 towards my credit card, but I have never been able to reach their business office to talk about it. Further, they blatantly OVERCHARGED me $7,000 towards the final price of work. I had to dispute my credit cards to get it back because their business office or no one else in that matter, ever reached to me. If they talk "only to the property managers", they never told them either, my manager found out about that while dealing with that pipe incident. Jason, or, The King Jason, I'm that matter, does not talk to customers. Loll That's that. Please read and judge my yourself, I'm happy to be done with them! read more

I used Hunt's plumbing about 8 months ago to snake the waste line that the dirty water from the clothes washer goes into. Now its backing up again so I had them out to take a look again. I gave 2 stars because they were polite and on time. The cost to snake the same line as last time has increased in price about 10% from 8 months ago, and they told me to repipe that 10 foot section of pipe will cost $1400!?! I've repiped whole houses for 5k, but this is only 10 feet, should be way cheaper. When I balked and asked if they could do it at time and materials (since I know its less than $50 in parts and should only take a few hours and I'm expecting $80-100 per hour) I was told their hourly rate is $400 per hour! WTF? Are your plumbers practicing lawyers and doctors on the side or something? Outrageous pricing for a service plumbing co. _______________ Edit: I found another licensed plumbing company who successfully completed the work for $394. read more

They did good work and were generally clean, though there were no booties worn or shoes-off when inside the house. On my own initiative, I ran a fan to dry out the large puddle in the basement work area. I also saved them a callback when they were in their truck ready to leave and I found a valve they had operated was dripping into an interior wall. The regrets: I failed to understand that a $59 service fee applied regardless of whether the quote was accepted. I also misunderstood the total quote which was presented on a small tablet computer screen outdoors, however that is my fault for not making sure that I was clear on everything in advance. So, to summarize, they did good work. I am just being a bit of a mister-complainy-pants because I thought the charges were on the high side. read more

Impressed they came all the way up to the East Side of KC in a timely fashion when local places were booked for months.

We recently had an issue with a shutoff valve/water line. I was able to call and speak to a plumber on the phone to get an estimate for the time involved and cost. It ended up costing almost double, partly because when he arrived there was more work necessary to repair the issue. There were a few communication issues with getting the estimate, so I actually didn't know how much it would cost until he arrived. But, it needed to get fixed, he arrived early (with a call ahead), repaired the problem, and was on his way. It was also nice that they were able to send someone out the same day I called. Overall, it was a good experience, but I am taking away one star because communication between the office people, myself, and the plumber could have been a bit better. read more

Our crawl space flooded after sump pump failed. Hunt's Services were responsive and dug out a deeper, adequate pit, replaced basin and pump at a very fair price. I would definitely use them again! read more

Refused to give any idea of price after waiting on phone for 15 minutes to talk to agent and then sending pictures per their request. This was a small job and they refused ballpark pricing. They offered to send a tech for $59 to give me a price. I went elsewhere. read more

Friendly service till you get the bill. $358 to replace a gfci outlet in our kitchen. First contact tells you how they bill but after the job is done you realize that is not what you were told. Complain all you want but you will pay the new price. Do not call these people. I wish I had read the reviews before saying yes to their service. read more

Update -- the technician arrived the following Monday, nice and early, and began the work on repairing the kitchen light, installing a ceiling light in dining room and one in living room and installing an outside electrical outlet. Work was completed within a few hours, cleaned up afterwards and produced work of a very good standard. Aside from the initial problem with miscommunication on the original appointment day, we were pleased with the work. read more

I have had these guys replace a old electric furnace with a heat pump, do some plumbing repairs and furnace repairs. They have been great so of course they are my next call when my furnace needs some tlc! read more