This has consistently been a go-to hotel for me over the years when i visit Chicago. My last personal trip here was for the Chicago Marathon. This time it was business. This Hyatt Regency is always upgrading and some new surprises this time. -The Living Room - more intimate smaller scale for breakfasts/grab-n-go in the am and then snacks/beers/wine at night - with a fireplace. -The workout room is great - excellent equipment, new, all working. -Stetsons - outstanding bartender - Deb - spicy tuna sushi and those dang free homemade potato chips...that was why i worked out! -American Craft - excellent place to grab food & brews. My friend & I had the Caesar Salad here - seriously...it is so good! added Avocado and it was the best. Local Tocayo Hominy White Ale on draft - yum! -my room !!! i love the configuration - the desk was behind bed, allowing me a perfect TV view. Bedding is fantastic and i had a great night's sleep. spacious room. -concierge level - if you can - do. Tried to eat healthy and they did have carrots & broccoli and hummus - perfect. Somehow many mini mac n cheese items landed on my plate! read more

I stayed here after staying at a smaller boutique hotel. Its posh for sure. Nice size rooms and a huge bathroom. I just cant believe they nickel and dime you for everything. Example:WiFi , at 12 dollars a day. A hotel this size can be giving that away. And whats with $4 water??? Really, come on. Its water. Plus this place was insane. People were trashed all over the place... lots of patrons slurring things to strangers walking by, stumbling around like they were at a frat party. Unfortunately thats the first impression I got before I reached the check in and thats what I remember most. Considering its a Hyatt its not that special, its just large and they'll make sure you'll remember your paying for the name. read more

Molly the restaurant manager was AMAZING! She was so attentive and helpful with figuring out what to do while we were in town. She really helped make our visit to the Hyatt and Chicago a blast!! read more

I'm not sure what qualifies as a 4 star hotel, but I found this hotel to be of lower quality than some of the 3 star hotels I've gone to. We were on the eighth floor and had a king size bed and a great view. Despite this and learning of recent hotel updates... There was a lack of attention to detail, the room was very dusty, the sheets/blankets were old (there were a few marks), and the bed sheets were not tucked in. On the flip side, we enjoyed the bar and one the restaurants that we visited inside the hotel. Customer service was also great as well. read more

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This review applies to the parking garage service. I am very funny about turning my car over to anyone since I have a hybrid and I'm always paranoid they are not going to know how to drive it. It is quite different at first -took me about a month to get the hang of it! Since I was on my way to a work related event and we didn't know where else to park, this was our only option. The attendant reassured me that they have had experience with my kind of car and I left it. When I got back, they had my car back to me within 5 minutes and it was all in one piece. I guess I have Ferris Bueller level paranoia! I would definitely trust this staff again with my car if I had to park in that area! Sometimes a little extra money is worth it if you know your car is in good hands! read more

Excellent service and staff. Can't say enough good things about this location. Top notch for an event. The service managers are amazing and will bend over backwards to get the job done. Catering was great as well! read more

Was lucky enough to be put in a room w/ a fantastic view of the river and the Hancock Building. Nicely appointed room w/ a very comfy bed. Great location w/in walking distance of some stellar shopping, subway and Millenium Park. Was a bit shocked at the $52 per night parking for my $40 a day rental car. Good thing I had had some wine when I learned about it, the sticker shock just made me laugh! read more

I chose this hotel due to its proximity to the downtown area. It is just south of the river, so close enough to Navy Pier and The Magnificent Mile but right by Millennium Park as well. Also, they have BIG Bar and I had wanted to check it out. The hotel is very nice and the rooms are comfortable. We had an issue with noisy neighbors our first night there so they moved us and upgraded us to a junior suite which was really nice. read more

Great hotel, great location....amazingly comfortable beds!!!!!!

This is a pretty nice venue for a conference. The exhibit area is huge and the staff was very friendly and accommodating. It's a little ways off the strip but a short walk and you'll find something to pique your interest. The facility is a little dated in some ways but all in all a nice spot to end up for a business meeting. read more

What an absolutely beautiful Hotel! I loved our room and especially enjoyed the clubhouse. The people who worked in the clubhouse on our floor were so kind and fun! They really made it enjoyable. I like the breakfast buffet, appetizers for lunch, desert, and drinks that you could have! We spent a great amount of our time in there between the conference we were attending at the hotel! read more

Not a bad place, but nothing notable to distinguish it either. It's a monolithic slab of a building that adds little to the city aesthetically, but the rooms are comfortable and the location worked for me. I think many rooms face the river, and had I been in one of them I might have had a much different impression, because having seen the view of the hotel FROM the river, I have to think the view OF the river must be pretty amazing. I think I stayed here once after bidding an insanely low price on Priceline, so if you get this in a similar way, it would be a great value. But for the nearly $300/night paid during a conference, not so much. read more

Came for a conference and had a limited choice on where to stay. I have been to the bar here many times before and like the location. It was fine. The check in process was smooth and I got in super early. They mentioned my preference for a feather free room and asked questions to best meet my needs. I got room service and that was really good, most room service is mediocre. It is not on Michigan Ave, but it is only a block or two away - of course winter time is brutal. read more

Beautiful atrium lobby with a Starbucks and Market Chicago Cafe. Rooms are comfortable, spacious and the decor is lovely. The bed was the right firmness for me and I slept soundly. Had a night cap at the Big Bar on the second floor. Front desk staff is very friendly. read more

This hotel is HUGE- two buildings connected by a skywalk. The lobby, as everyone else has already said, is amazing. The rooms are pretty standard. Comfortable bed, standard hotel bathroom. We had the bizarre experience of waking up in the middle of the night to guys who were apparently having a really intense fight at the elevators (which were right near our room). Apparently this hotel doesn't attract the sort of customers that I thought it did... anyway, after a few minutes of realizing that these idiots weren't going to stop on their own, I called the front desk. They sent security and told me I was the only one who had called about it (WTF is wrong with people??). Security came fairly quickly and broke it up. I even heard one of the guys come back out of his room after a while to try and find the other guy again, but the security guard had apparently seen this coming and had been sitting in the hallway the whole time. In summary: hotel has good security but horribly, horribly thin walls. Also, I had to dial the front desk twice before someone picked up. It was like 3 in the morning; there is no way they were too busy to answer the phone. read more

Stayed here for a night while at a conference. Bed was comfy, room was clean and spacious. The room did get pretty warm in the middle of the night though even after turning down the thermostat. Service at the Big Bar left alot to be desired. The server got my drink wrong and seemed annoyed that she had to actually bring me what I ordered. It was also hard getting the check. read more

Got a room here on Hotwire for $90! They allowed us to check in early with no problem. The girl that took care of us (I'm sorry I didn't get her name) was so sweet. I told her I came into town for only 24 hrs because I love the city so much and she said she would take care of me. We got a room on the 16th floor facing the Chicago River and the Willis Tower! It was so beautiful and roomy. The entire place was spotless! The location is fantastic about a 5 min walk to most trains. I hope I can stay here again. read more

STAY AGAIN: Yes, whenever I come to the American Seed Trade Association meeting. Excellent location and very nice room. Four stars, except the mini-fridge cannot be used for personal items, which I like to do when I'm staying multiple nights. I had to use the ice bucket to hold some special cheese I purchased before looking at the fridge. read more

Location perfect, close to the millenium park, michigan river, mircle mile. Beautiful from inside, enormou, and all the staff was realy friendly. Our room was real big and with an awesome view. The only reason im giving 4 starts is the parking fees, $63!!! A day, I rented a car for the weekend but after knowing the rates I had to go return it. Its better if you move in taxi, uber or lyft. Theres a bar, stakehouse, buffet and market inside the hotel so youre good with any need that u might have. read more

Friendly service. Beautiful hotel, huge. Nice views, centrally located. Bar is pretty sweet. Rooms are ok, awkwardly shaped but do the job. All in all a great experience, glad to be a Hyatt member. read more

They certainly know how to take care of you here. We were here for a conference as a work and the amount of attention was exceptional. Staff was there at every door to greet you and help you find what you need. My room was spotless (and I am quite picky). The staff is friendly and outgoing. Our whole experience was so organized and well navigated. I really like the staff's personal-touch and ability to be their selves in a very hectic and chaotic environment. It was a little bit overpriced, but understandable. It would have been more helpful for some better signage on the lower levels. I needed to find my ride, and there is no ready staff down there to navigate. That being said, it is an exceptional place for a conference or convention. The food is wonderful at every place we tried, and it is easy to get anywhere downtown from there. read more

Hotel location is very good. Room seems dated and old. Furniture is most uncomfortable chairs I've ever sat in. Reminds me of all those designers that care more for look than function. Bed was nice and comfortable though. Having no cleaning during stay was fine, but wish there was trash pickup or something. 3 days of trashing piling up in room seems a bit much. Our room faced directly across from an office building were hotel guess and office workers can stare at each other. Keep your curtains closed if you don't want people seeing you. Overall room and stay was only ok, probably wouldn't come back to this hotel. read more

Amazing hotel! And everyone was so helpful! Supper clean rooms and hotel! Also had a nice encounter with Orlando, he's an electrician there gave us some real good tips on local spots and places to hang out! read more

I recently attended the College Art Association 98th annual conference (CAA2010) at the Hyatt Regency Chicago. As just a hotel, this place is great. The hotel is huge and it is conveniently located near basically everything downtown. But, when it's filled with conference attendees, it makes navigating the lobby, getting through the revolving door, or trying to get a taxi frustrating, particularly when you're in a hurry and everyone else is just milling about. At one point a big Saturday-night crowd got stuck in the revolving doors on their way to exit the building. It took three doormen to unstick the door. Now, clearly, this can be chalked up to the guests' stupidity, but it seems to me that these herky-jerky, stopping-starting revolving doors can be improved on. The ballroom---the location of the CAA2010 book fair---is in an absurd and rather inaccessible location. From my room on the 26th floor, I took the elevator down to the first floor, then a set of escalators down two more flights, then walked across a big lobby, through a corridor cramped with academics conversing, across another lobby just teeming with people, and then down another set of escalators. I was an exhibitor at the book fair and toting my credit card terminals, supplies, conference program and other documents, as well as my handbag, camera bag, and all of my winter gear, was hugely inconvenient. Also, three floors down, there is no cell phone service. I have a brand-new iPhone 3GS, and could make no calls, nor access 3G or wifi down there. As a hotel that hosts, no doubt, countless conventions each year, I find this issue preposterous. As far as the room goes, it was quite nice. Roomy, huge TV, lots of furniture, modern décor, great view, mini bar, excellent water pressure in the shower. At one point I dropped my book on the floor and knelt down to pick it up, only to see a whole mess of dust bunnies on the floor at the head of the bed. Also there was a Fat Tire bottle cap---not mine, I swear---in the corner of the bathroom floor, which was not picked up until my third day in the hotel. My room was for the most part nice and quiet; I occasionally heard folks walking by my door through the hallway, but I couldn't hear through the walls like I so often have at other hotels. The sheets were nice and I can't sleep in sheets with low thread counts, so that's saying a lot! The bed and huge mass of pillows felt comfortable and luxurious. The staff were friendly and made me feel super-special for being a Gold Member, which I'm pretty sure just means I signed up for their rewards program. The elevator situation wasn't any more annoying or inconvenient than it usually is at a hotel filled with conventioneers all going up and all staying on different floors, but at one point the elevator I was on alone stopped on floor 19 while en route to 26 and would not budge. Luckily, the door opened and I was exactly on the floor (not halfway in the elevator shaft like you see in action flicks), so I was able to disembark and catch another elevator up to 26. The gym was lovely. Spacious, with plenty of treadmills, ellipticals, weight machines, as well as free weights, kettlebells, weight bars, resistance bands, and stability balls. And those Stay-Fit-at-Hyatt gym towels are better than any I've ever seen. I have to confess, I have a bit of a collection here at home for my own personal use. The treadmills and ellipticals have display screens where you can run on a track or in the mountains, watch TV, or listen to your iPod. The iPod attachment charges your device as you listen. It's pretty rad. All told, I would stay here again. I just hope that either the Hyatt increases its connectivity in the ballroom or else the next convention I attend in Chicago is held at the Sheraton across the river, where wifi and cell phone signals are a non-issue. read more

Renovation was nicely done and the overrriding style of the rooms is modern and cleanly designed. Overall, a nice hotel in a great location right near Michigan Ave. Worth noting: there are two towers, the East is the main one and then the West seems to be a smaller one, or if not smaller, at least less well appointed. If you are staying at the hotel for a conference or using the business amentities, try to get a room on the East side, it will save you a TON of walking bewtween the buildings. I found the convention facilities in the basement area dark and unwieldly to navigate as there are a series of escalators to access the lower levels. The elevators are well hidden and one still needs to find the levels with walkways to get in between the buildings. Very confusing at times and poorly marked. I had a room with a beautiful view of the river and lake beyond, such a nice way to wake up in the morning and look at the sun sparkling on the water. Ask for this exposure or you will get the standard 'city' view. Internet is $$$ and does not work wirelessly everywhere in the hotel. The service from the bellmen, business center associates and front desk was all very helpful and professional. I would happily stay here again when visiting Chicago if I got a great room rate, otherwise, you will find me at the Intercontinental, one of my favorite hotels in all of North America! read more

I was in one of the updated rooms and they were very nice. The room was clean, modern, and inviting. It is a convenient location to Michigan Avenue, but it's almost as if once you cross to that side there's nothing there except the hotel, which seemed to attract some shady people standing around the corner asking for money to patrons heading back to the hotel. This was annoying. While the room was clean and modern, there is an issue with the really thin walls. I could hear everything in the room adjacent to mine. A man and woman were having a conversation and if I really wanted, I'm sure I could listen in and understand the words that they were saying. But I was headed out and had no real interest. Luckily at night it was quiet, but if you had some rowdy neighbors could totally see how this would affect the rating of this place. I'm not sure that I'd voluntarily stay here again, but I wouldn't nix the idea either. There are better hotels in the area, but my experience here was fairly positive for one night. read more

Great location. Otherwise, it's A-OK. GOOD: - Location; - Cleanliness of rooms; - Pleasantness of the front desk staff; - Meeting rooms are nicely furnished and well serviced. BAD: - Elevators can get slow (do they all work?); - Where's the Front Desk? (it's upstairs, level 2 East); - Wait time to check in can get long. Overall, this is a solid choice in a great, downtown location. You can walk to dozens of restaurants. You can run down the river to the lake. You can walk to shopping or the L (light rail). read more

I booked on Hotwire for $80/night, and for that price I don't think one could do much better. We lucked out and were on the 33rd floor with a great view out the window. The room is oddly laid out, with a desk facing away from the window along the back of the bed - unconventional, but a cool way to create two spaces in a small-ish downtown hotel room. Didn't have any issues with cleanliness like some people report. Yeah, $13 for internet is a drag, but if I'm staying in a 4-star hotel right downtown, that's kind of to be expected. read more

Jan 2013 - lobby area is a mess since its under construction. Hence they are running quite a discount right now. I stayed at the West tower. Rooms are quite big but quite outdated. Free wifi for platinum passport member. Gym is big but quite a long way to get to from the West tower. read more

Love the automated check-in process and the location of this hotel. We got a room in the older building on the 7th floor which smelled slightly of smoke but overall was clean. The walkability was nice as it buts up right next to Millenium Park and just a block away from Michigan avenue. We'll be checking out some other hotels next time in the area. read more

What is WRONG with these people! I LOVE this hotel!... Don't try to say I don't know my hotels.... I have traveled a lot more than your average bear, in over 40 US states and at least a dozen countries. This may not be the most posh, or the most service oriented, but they give you a very good quality stay for a decent price with a TON of perks. The location is terrific. I like to take the train in from the airport, but that's just because it puts me in a city frame of mind. They have a very nice airport pickup/drop off for people who are a little more practical and less city-romantic than me. The hotel faces the Chicago river... so you can watch the drawbridges go up and down, and all the sailboats stream in and out to the lake, and yes... many rooms have a view of the lake. If you can't see the lake, then you CAN see the beautiful city lit up at night in all her glory. In the winter, a desert dweller like myself can enjoy the underground corridors. You can go to the sub levels and travel around the city for blocks.... get your nails done, go to a lounge or restaurant, or do a little shopping. If the weather isn't horrible, Michigan Ave is across the street. I could wander the area for days. The atrium lobby is spectacular... a great place to sit with your coffee and FREE WIFI read more

I booked a room at the Hyatt for my girlfriend's birthday. Even though we're from Chicago and we actually don't live that far away from the Hyatt, I still thought it'd be a nice thing to do. And of course, I could partly be blame for the room, because in general, Priceline has been consistent in giving me high quality hotels. For example, I got a stay at the Fairmont last year and for the most part, that hotel was fantastic. The Hyatt though? For the price that I paid, it was nothing spectacular. For the price that I paid + having to listen to cars and trucks rumble along lower Wacker/Columbus for the night? Absolutely horrid. I'll try to point out some of the highlights and shortcomings here - categorically, per usual. Location: 5 out of 5 Can't really beat it if you're a tourist. Conveniently located and within walking distance to multiple attractions. Cabs and shuttles know where it is too so if you're flying in, you won't be stuck trying to explain where it is. Customer Service: 3 out of 5 Caveat here. You know who the friendliest people were at this hotel? The people working the front door either greeting guests as they arrived, or hailing the cabs. I really didn't get a good feel from anyone else working at the hotel. They all seemed preoccupied with something else, and honestly, I really didn't care since it was only for one night. Even the automatic check in kiosk was disappointing. I ALWAYS go for the kiosks if they're available because it saves me time and I don't have to wait for any doofuses. This kiosk though - wow, slow as dirt. It may be the one time when checking in with the actual people behind the desk would have been faster. Anyway. Quality of Room: 3 out of 5 No real complaints - spacious, comfortable, boutique'ish toiletries. Like I mentioned earlier, if you get stuck facing the wrong way, you'll hearing cars and trucks rumbling throughout the night. Since I'm a pretty heavy sleeper, I didn't notice it too much, but if you're trying to watch TV, it can be a real pain in the ass. Price: 3 out of 5 Sure, I Priceline'd it, but honestly, I expected just a little bit more than what was offered. Before you comment and say, "It's a great hotel, look at all the amenities!" hear me out. When you really strip away everything that overwhelms you when you first walk in and look at it piecewise instead of as one big picture - you'll be underwhelmed. Glass ceilings, little pond with fountains, an "open aired" dining area, the escalators - get past all of that and when you do, the hotel becomes above average and not any more than that. Overall: 3 out of 5 I guess bidders can't be choosers. Not a terrible hotel, but not really anything to write home about either. Unless you're here on yelp. read more

Don't judge it by the exterior... Today was my first time staying at the Hyatt Regency in Chicago and when the taxi pulled up to the entrance, I must say I was unimpressed....it looks very old and dated. Once I walked through the doors however, I was so pleased! It's very modern and updated inside. There's a beautiful fountain in the entrance that a bistro/bar overlooks. There's also a 2nd floor bar that overlooks this same fountain. I make my way up the escalators to the 2nd floor check in and was greeted by Jason Dennard at the check in counter. He was so pleasant and accomodating. He took the time to ask where I was coming in from, how was my day, etc. He asked my prefernce for a room, ie; king or 2 queens...I respond by saying 'king'....he looks for the room options and informs me that the only available king room is by the elevator - in which he suggested I don't take that room. I really appreciated him telling me this, particularly after reading some of the other reviews regarding noise. I make my way to the west tower to go to my room. There's a west and east tower - this place is huge, but everything is well marked and easily walkable. I decide to forgo a night on the town and order room service - the menu offers all the basics - nothing too fancy unless you choose to order from Stetson's (their in-house Steak House) but expect to pay $34 for a filet or $30 for the salmon. Instead, I opt for the vegetarian wrap, tomato soup, and a glass of Oregon pinot gris. Either I was really hungry, or this was the best 'room service' meal I've ever had. It was so fresh - the wrap had asparagus, red pepper, eggplant, zuchini, and a white bean puree to hold it all together. I honestly wasn't expecting much, and this far exceeded my expectations. The rooms are comfortable with modern decor. I would definitely stay here again. read more

Hyatt Regency Chicago - Standard room, 2 queen beds - Hotels Near Me - Chicago, Illinois

Great service, excellent views, wonderful location in the heart of downtown Chicago super close to Michigan Ave and the river! Place is huge which I was afraid would be cold but everyone was very friendly accomodiating. Rooms are great size for the area. Lobby/decor a bit outdated but renovations will be starting soon; I look forward to coming back when they are done! read more

I stayed at this hotel 2 years ago and can't believe I never reviewed it! Original plan was to stay there for 4 days in Jan 2011 but the "snowpocalypse" happened and we had to extend our stay by 3 days. I'd originally booked this hotel through Priceline's Name Your Own Price and lo and behold, they accepted my bid at $55. (what?!) So when the storm happened and had no choice but to stay, they charged us about $45 per night, which was a vey nice surprise. They even moved our room to a higher floor and much bigger space. So with that said, I was very pleased with their service and accommodations. (Btw, it was peak of winter and definitely not a tourist season so I assume that's why the pricing was lenient) Again in relation to employees and their service. One wing of the hotel was not as busy as the main area and I remember sitting on a couch just watching the storm unfold (didn't wanna be cooped up in the room all the time). Ended up talking to a couple of concierge that were making small talk and it turned into a discussion on why we all love Dexter, the tv series. Something that simple made the experience much more pleasant. The location was very convenient. Centrally located in downtown Chicago, and walking wasn't too much of an issue because there were a lot of places to see. Very rarely did I take a cab unless I was really tired or the storm started to come. Both rooms we had were very tidy and looked beautiful. Just like what was advertised on the website, not like one of the ones you see on Oyster.com (yikes). It was modern and the colors were vibrant and popped. Once I get ahold of the pictures I took, I'll try and post them. The room had a stiff kind of vibe, but it was actually very comfortable. The best part was that since it was my first time being in Chicago, both rooms I was in had the view of Lake Michigan and it was gorgeous no matter time of the day. They had a huge breakfast buffet in the mornings, I'm not sure if they still have that. Service was excellent, from the servers to the cooks who made the omelets. It was a wide variety of food from what I remember. Definitely a good amount of fruits and basic breakfast essentials. Everything tasted very good and didn't feel like there was "too much" of something (i.e. grease, salt, etc). Only had the buffet there once 'cause it was pricey but definitely well worth it at least one visit. Didn't go to the BIG Bar within the hotel. I actually found an array of shops, restaurants, and a good bar underground which was very convenient with the storm going on. To this day, I tell a lot of people to consider this hotel when taking a trip to Chicago. It was probably the most pleasant hotel experience I've had and it'll definitely be my "go to" accommodations whenever I come back. read more

I love this hotel! Definitely one of my favorites out of all the hotels I've stayed at in Chicago. Although some people might not like how big it it, that's one of the things I love about it. It's like it's own mini city. The rooms are very clean- I personally prefer the room setup/views from the east tower. Every staff member I have encountered has been very friendly, especially the front desk and the housekeepers. The past weekend when I was there, the Big bar was under construction, but I hope they still serve those giant martinis- those are awesome. However they set up a bar in their skywalk area, which was nice. They have a pretty big cocktail/martini list- the ones we tried were all yummy. Besides all that, the location is perfect! I will for sure be staying here again. read more

Hyatt Regency Chicago - Yummy cocktails at the bar - Hotels Near Me - Chicago, Illinois

I really enjoyed my stay at this hotel.... service from everyone I spoke with was excellent, rooms were comfortable and the food was good. The food was a little pricy, but they had all different price points, from take-away premade sandwiches, to a more casual sit down restaurant (which was still pricy because a breakfast with coffee averages out to about $20), to a fancy steak house. I really enjoyed all the extras this hotel provided, the abundance of sitting areas and charging stations in the lobby to the computer stations to print out your boarding pass and check out. The location was excellent, within a walking distance to Millennium Park, the Mag Mile, etc. The only thing I thought of was that I wished they had more TV stations in the room, haha. More free movie channels, etc. read more

Absolutely wonderful stay here at the Hyatt. Location is unbeatable- walking distance to Millenium Park, the Riverwalk, and many sights and excellent restaurants downtown. Customer service is great, as expected from Hyatt locations. I was personally impressed with the spacious lobby and decor, quick checkin and checkout through kiosks, and loved the Market and 24-hour Starbucks, which was great to do work in the evenings in the lobby. Restaurants/bars were good, breakfast was a decent selection. Room was a slightly older-looking compared to the rest of the facilities, but it was still very comfortable and our view was fantastic! I had some issues during our stay, but the management was on top of their game and incredibly good with communication and service. Really enjoyed our stay and would love to come back! read more

Horrible hotel. Came here for weekend for an event. Nothing was open, no spa, no room service. No cleaning service, had to call for house keeping. They charge for daily but don't clean daily. Only bright spot was the bar and the worker Juan. Gift shop closed and no closure sign or anything.. read more

Just got in yesterday and so far was not impressed with the room. They are due for a make over remodel. Wall paper faded and worn at the lower 10" part of the wall in bathroom. Toilet handle falling off. Electrical outlet loose in the wall, fire sprinkler rusted and green from moisture. Bathroom tile floor old and grout is dirty but cream colored in the areas that people don't walk. Carpet dusty and dirty by window, definitely need to bring up to style in colors. Curtains look like 80's. I did not expect this of a Hyatt Regency. Maybe another floor has remodel but not Floor 8 read more