I had very bad experience with this dealership when they were at auto park way.I live in Escondido but I was driving to Temecula Hyundai. Where I have great service every time. Now this dealership moved to Lincoln ave and I was hopping to have some new employees with better service.. hell no, same --- service. Appointment and waiting for oil change still 2 and half hour wait. When time come to pay the bill , twice more charge than Temecula with same service. Thieves. My fault I did not read all unsatisfactory reviews before giving them one more chance. Almost forgot most employees without the masks. Pictures attached. Just opened my cars hood. Did not even look that any service is performed. Pictures attached. read more

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Okay, please read all reviews before going here. I noticed a ton of people say they don't leave reviews but need to for this location because it was a bad experience. First thing, I have only dealt with the service department. The first thing they can improve on is Customer service. The first time I came here was amazing. I can't remember the workers names but two woman treated me with so much respect. I was like yes, I just found a great place to get my new car serviced since I just moved to North County 8 months ago. The 2nd and third time I came here was horrible. The second time I came in was for a service since it is included in your car warranty which I thought awesome. However the customer service was meh. I literally saw another customer in front of me (straight woman) being treated with much more respect. They even washed her car. It was awesome I was excited to get my car with a free wash as that was also done for me the first time. Wrong, I did not get that. They also made a big deal about me asking for electrical issues and told me I have to bring it in super early for them to do electrical work. I thought ok odd response but let's do it. Today 5/29 I went in for electrical issues on a new car. As told I brought it in the morning to get serviced. As soon as I got there I knew it was bad. When you have a sign saying please don't complain "the world is short staffed, please be kind to those who showed up" is already showing that the location is toxic. If they have several customers complaining I don't think it's an external factor but an internal one. Second the lady who took my information listened to one sentence I said and walked away. Didn't even listen to my concerns. After turning over my keys, The Lyft assistance lady told me rudely about their Lyft policy even though I read the signs and said yes politely not even questioning it. Not once did I even ask as I already knew that if I were going past ten miles that I would just need to Uber or Lyft back. But she had the aggressive approach to not be sincere. It was sad to see. I could tell she was overworked and not treated properly by her team and others. You could also tell she was probably the only person who got stuff done for the service department. If she would have been nicer and thoughtful I could see her day changing around but instead she looked sad and miserable. Upon leaving and coming back, I was signing the forms on the work done. I was told they couldn't find anything wrong with the problem I reported. Even though I had pictures that there was "no problems." Side note for my gas tank when I entered I had 179 miles left to drive when I left them and came back with 148 miles. Kind of odd. They told me if I was having continuous problems to bring it back in. Upon leaving the exact same thing started to happen and I called them. The phone line got "disconnected" so I called back. The service guy I was dealing with (not going to mention names) listens to my concerns and said it doesn't happen all the time. When I told him the service was crappy and it needs to be resolved he started to get extremely defensive and took it personal. I realize using the words crappy was a poor choice but he turned the whole situation into him doing the job and that my concerns were not valid because they couldn't find anything. He than told me that I was the one who hung up on them before even though I was speaking to a different employee (honestly I don't know what happened with the phone line), it was really dramatic for no reason when I just want my car to be repaired before it goes off of warranty. I love Hyundai but this service department needs help, like the tv shows bar rescue. It's just sad. I really don't review any businesses but honestly I want to warn people that this place needs to Improve and you deserve better. No names need to be mentioned on whom I interacted with but they were harsh and dismissive the 2nd and 3rd time I came in. I will never come back. I hope that leadership at this facility can take the constructive feedback seriously and give their customers who are apart of their community more mindful thoughtful interactions. I will finish by saying to the workers I interacted with. I hope you find a job where you are happy and treated with more respect because I can just already tell that your experience and that you share to your customers and teammates is not because of you but because you are in a toxic environment. Again going back to the pieces of papers that are taped on each computer. "The world is short staffed please be kind to those who showed up." Also spent $40 to Uber back to this horrible place..... go somewhere the environment is better! read more

Very competent and reliable service. Labor costs were far and away the majority of my invoice, but that's honestly what I'm paying for. Highly recommend them for Hyundai auto service. read more

Took Our Ionic 5 for a service check up and The visit was awesome from Start to Finish!!! Brennan & Staff Were Friendly,knowledgeable and So Helpful!!! 5 's Thank You!!!! read more

I bought a 2008 lexus rx350 from robert and james. It is a Hyundai dealership and I was purchasing a 15 year old car so wasn't expecting too much attention. It looked super clean and noticed it was priced on the higher end for year and mileage. It stood out because the photos were great and the car inside looked too clean to be true. I am in the military and on a tight budget didn't expect them to care. I was also out of state. I asked for a monthly payment including an extended warranty because the car was older and had 150k miles on it. Exterior and interior was Pristine so understood why they kept it on the lot. I was hoping to get a deal but wasn't sure if I could since the cars interior was super clean compared to other lexus 2008 rx I've seen but due to my financial limitations was concerned I would have to opt to buy from another dealership. James and Robert made everything work I got the low monthly payment for financing and the extended warranty for the price I wanted. Not only that they overnight fedex me documents to sign and they detailed cleaned the car and even picked up my wife from the car rental location to pick up the car. I bought the car unseen which I have never done. They answered all my questions gave me the CARFAX and made everything too easy. Love these guys I really don't know why they went above and beyond for a difficult customer like me. My wife commented the interior looked new. I just want to thank Robert and James for helping my family out with efficient and honest customer service for an older car. Thank you sirs!! read more

Hyundai - Sweet deal for 2008 in pristine condition. - Auto Repair Near Me - Escondido, California

I'm so happy we decided to purchase "Raiden" (Mortal Kombat reference!) from Hyundai Escondido. Alma Gonzalez assisted us and made the car buying process less stressful and nerve-racking than it already was. It was such a pleasure to work with both her and Vicente Mendoza to make my first car a reality! Additionally, it was very wonderful to receive help from a team who was knowledgeable, accommodating, and enthusiastic. I'm beyond thrilled with my new car! Thank you Alma for everything! read more

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AMAZING!!!! As we arrived we were greeted right away. KYLE! YOU are the best! He listened to our thoughts and concerns and took care of everything. We were updated about any details regarding our repairs. When I went to pick the car up, salespeople greeted me with a smile and hello. This was not to get my sale, as they knew I was heading to service. I appreciate a friendly face anytime. Our car is being cared for and taken care of as it it were their own. We rec'vd a ride to the rental car place and a ride back. ALWAYS choose Escondido Hyundai over any other dealership. read more

My son took his 2017 Elantra for 60K service and w purchased a oil change package from Kearney Mesa Hyundai that this dealer would not honor. They provided 3 quotes for the service. Ranging 878 to 1100 dollars. We decided not to get any service done and made an appointment with Kearney Mesa Hyundai today. The cost of the 60K service with the oil change coupon came up to 256 dollars. I use to work at Hyundai corporate and can't believe they would try to take advantage of customers during this difficult time in our economy. Stay away from this crooked dealer. See attached screen shot of quote. read more

Hyundai - Service quote from Escondido Hyundai. - Auto Repair Near Me - Escondido, California

On Sept 2nd, our vehicle began to squeak very loudly on the rear driver side, and we assumed it was a brake pad issue. On September 3rd we dropped off the vehicle to Hyundai of Escondido's service center because (comment from our maintenance report) "I'm worried the back left brake pad may need to be replaced because I think it squeaks when I drive." Hyundai service center inspected the vehicle and, according to their maintenance report, measured the brake pads at 7mm, inspected the rotors, and found nothing wrong with them. I picked up the vehicle the same day and was told that the brake pads had dust and that they cleaned them, and the squeaking stopped. I then paid as another worker pulled my car out for me. I got into the car and did a U-turn in the lot because the brakes were still squeaking. The service staff then told me that although the brakes may squeak, there is no other issue, and they do not need to be replaced. At this point, I have spoken to two employees, and at least one has driven the vehicle. I am not a car mechanic, so I trusted these professionals. The car continued to squeak, and although it did not get worse, we decided to get a second look at it. This occurred approximately ten weeks and 5,000 miles later. At this second maintenance shop, the mechanic informed us that the rear driver-side rotor was broken, and the brake pad had been worn down to the metal. The brake pads and rotors on the other wheels were fine. I reached out to Shannon Harris to try and clear this up with them because, yet again, I want to give the benefit of the doubt. Shannon informed me that the brake pads measured 7mm and stated that means they had 70% of their life left. Online, it says that brake pads last for 30-70K miles, and 70% of 30k is 21,000 miles. Even though Shannon said it would be possible to wear through them in 5,000 miles, she admitted that she didn't think that was the case. This would also not make sense, given none of the other pads were worn down. Shannon suggested that what could have happened is the noise from the brakes got worse and more constant, causing the rotor to break and the pads to be worn down. However, the noise did not change in intensity. Also, this would have required me to run through 21,000 miles of brake pad life and through the entirety of one rotor, all in the span of 5,000 miles, while the rest of the brake pads and rotors were completely fine. That just does not make any sense whatsoever. Only one set of brakes was squeaking. They stated they inspected the rotor and brake pads, and nothing was wrong. Then, the same brake that has been squeaking also had the rotor break in half and the brake pads wear down to the metal. I would not recommend this service center to anyone with a vehicle concern. Update: Received another email from Shannon in which she told me if the brakes were still squeaking after maintenance then I should have brought the car back in for a second diagnostic. As I told her and mentioned at the top of this review, I did a u-turn in the lot when I heard the brakes squeaking after maintenance. I spoke to two workers who assured me nothing was wrong with my car and that as long as the squeaking did not get worse I did not need to come back in. This directly contradicts what Shannon told me in an email would have been the appropriate advice. read more

Here's the apology for taking so long to do the oil change!!! An appointment that was made for 7:15 AM!!!! Here's the apology I received for taking so long to do the oil change!!! With an appointment that was made for 7:15 AM on Friday last week!!!! "I told you it was going to take 2 1/2 to 3 hours to do once I came and talked to you!! Sorry YOU didn't understand that estimate!!!" ~~~~~~~~~~~~~~~~~ NOT l..... Sorry for the confusion! I apologize for the misunderstanding Please accept my apology for the error in communicating the time line better! Big difference in the way YOU apologize to people!! Learned that years ago even before working with the County!!! Hyundai of Escondido Kyle Kezer For your Customer Service and Customer Service skills you get an: "F"!!! Get some customer service skills training!!!! You need it!!! Plus an update every hour would have been nice!! read more

We scheduled an oil change and a recall for my wife's car. It was for 8 am and the car was promised not too long after that. I've been in the industry for a while and even if I wasn't, one can see how short staffed the place is. Instead of demanding they keep to the promise time, I wanted my wife's car to have the attention it deserved and so they were kind enough to hire Lyft and gave us a ride. We returned later in the day, the car was done, not washed but what do you expect with the water restrictions in place. We are extremely happy with the service and their appointment process.... People that complain about the time it takes... should go to the other dealers that are 2 months out on appointments and see how things go. Thank you to Brandon Martinez the service writer and Shannon Harris the service manager. Props to the service department as a whole. read more

I love the car but the car-buying experience was unnecessarily painful. Marcella was my salesperson and claimed to know more about the car than anyone there...she did not. I knew more from my research than she did. I made my decision to purchase the vehicle within 20 minutes of arriving at the dealership. It then took 4 1/2 hours to complete an all cash purchase. First, she kept asking me questions that you would only need to know if the purchase required a loan. I had to keep reminding her that I was purchasing the vehicle with cash. This wasted a ton of time. There was also a lot of back and forth with multiple people coming in and giving me information I didn't ask for as if what I wanted was not being communicated. I dealt with five different people in the purchase of the vehicle. I think they do this tactic to disorient you. I noticed that she always went to another office to talk to the higher ups rather than just talking to them on the phone. Likely because she didn't want me to hear them. Everything moved at the most glacial pace possible and it wasn't even busy that day. I was starting to feel very sick from low blood sugar by the end of it. I had brought a snack just in case but it was not sufficient to cover the amount of time I sat there waiting. When the purchase was finally done they gave me a loaner to give time for the wire transfer to go through and it had very minimal gas in it. Basically enough to get me home. I had an early appointment in the morning that I was late to because I had to fill up their vehicle. Then I found that they had announced a $400 charging credit for the model and year I purchased. When they emailed and asked how the sale went I told them it was terrible and asked how would I be getting the charging credit. Sayori assured me they would set me up when I returned to pick up the car and return the loaner. When I got there they said they wouldn't do it because my car was preowned even though it fell within the model and year they were advertising. It basically only had 3K miles on it. She said they would ask for a waiver indicating it is at their discretion but the higher ups said no. It was a terrible experience all around. They could have made it right but they chose to double down. A complete sh$% show. I have several friends in the market for vehicles at the moment and I told them all to avoid this dealership. I will do my purchases from CarMax or Carvana from now on. I will never purchase from a dealership ever again, especially not this dealership. read more

Worst experience. Went in for repair and after a year and a half my car was returned dead, paint peeling and taken apart. Go anywhere else, this place is absolutely horrible. read more

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LOVE LOVE LOVE these guys. Wouldn't go anywhere else. Moises Alameda and Dave Hernandez hooked me up with a wonderful car and a great deal. Even loved hanging with the finance person. Overall, great customer care with great attention to detail. I'm loyal for life and will for sure buy again from Hyundai Escondido. read more

A little pricey for oil changes, but it was a drastic improvement from the last time I had my vehicle serviced. The service guy "Kyle" was great, so give him a raise. Not sure if they're under new management, but hope they continue to offer great customer service. read more

I went in for maintenance and mentioned some additional issues with my Ioniq 5, the assistant manager, Brandon was quick to address my concerns and helped us with our maintenance and repair needs. He really made us feel prioritized and we really appreciate him and the staff here! Thank you read more

Hyundai of Escondido is awful for car repair. It took them three hours and $300 to repair a burnt out headlight bulb. My door handle of my car ripped off and they told me it would take half a day to repair and about $600. This place doesn't care at all about their customers and the service schedulers are rude and don't care about you, your time, or your money. NEVER BUYING A HYUNDAI EVER AGAIN! Do not go here! read more

Meet Jose Hernandez through offer up on a quote on a 2017 Toyota Camry didn't expect the excellent service he gave us. Thank You Jose for your help and your excellent work on helping us out on buying the 2017 Toyota Camry. may god bless you always with your excellentn work.. read more

Hyundai - My new ride - Auto Repair Near Me - Escondido, California

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Untrustworthy when the sales Lady tell you that the car you really wanted was getting unloaded but you couldn't see it until they removed all the protective plastic covering. Text'd her again later that evening and she had already passed me off to some newbie that didn't know anything about the car I really wanted and then was told by the same newbie that sales Lady had already sold it before it came off the truck! That's dirty in my book! I redacted their actual names because Im not a jerk like that but I still say Boooooo to the sales lady and her newbie crony! Nice thing about it is I bought my 2022 Ford Escape Hybrid the very next day at Mossy Ford in Mission Beach! Never looking back and no regrets! :) read more

It's been a little over a month since we purchased a 2017 Volkswagen Golf Alltrack from this dealership. We have used these vehicles in our business for several years - so we knew exactly what we wanted. We actually watched the vehicle sit for at least 45 days (unsold) due to their inaccurate pricing or terrible customer service (as we later found out). Long story short - after three or four visits over close to two months, we actually did purchase the vehicle. This had nothing to do with this establishment - since we had visited each time prepared to write a check should the business set the actual price OR as it turned out, find a (or any) sales staff of manager that wouldn't waste our time - or treat us like we were not ignorant of the vehicles we have driven for years (the manager literally tried to "teach" us what a Carfax report was - since he thought it supported their inflated pricing.) Hyundai of Escondido - you literally are the worst dealership we've ever seen. I can't express - to anyone reading this - how far away I would recommend you stay away from this establishment. So wasteful of our time. Such terrible service - so disrespectful. Sad. F-. read more

Hyundai - Volkswagen - Auto Repair Near Me - Escondido, California

While I was waiting for the service rep to help me, Terrence comes to me instead of the last service rep who assisted me and mentions that he will be helping take care of me. He takes me to his desk and starts notating all my concerns. When I told him about the replacement parts he called the parts department and they mentioned the taillight was there but it was tagged to be sent back because no one claimed it and the engine bay parts were not there at all. He then proceeds to ask the previous service rep about the engine bay parts and he said it should be there but the parts department said they were never ordered. Terrence then calls a manager, Sharon, to help with my car issues. Sharon was very informative and provided insight to the changes happening within the dealership. She then proceeds to explain the $175 service charge will only be charged if the engine issues are because of mice chewing wires or some other outside source then I would have to pay or if they had checked my car and there was nothing wrong with it then I would have to pay. She also said that the previous service rep who assisted me has no authority to order engine bay parts and that's why they weren't ordered. Luckily, when my car was inspected a code was stored and there was a miss fire in my engine and I was told a coil would need to be replace and a software update needed to be done. Terrance was very professional, patient, kind and incredibly helpful. He informed me of all the work that would be completed with my car and followed up with and kept me updated with what was happening. I also asked about a rental and the rental agent called me within the hour just like Terrance said. He did an incredible taking care of me as a customer and He is absolutely thee best service rep I've dealt with at that dealership. He went above and beyond and provided me with amazing customer service. He addressed all my concerns and I left a very happy customer! Thank you so much, Terrance! I appreciate you! read more

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DO NOT PURCHASE A VEHICLE FROM THIS DEALERSHIP! WE WERE SOLD A CAR THAT DEPRECATED BY $50,000 IN LESS THAN 6 MONTHS AND ARE NOT BEING OFFERED ANY RELIEF! This sales staff is incredibly misleading and seems to only care about offloading their slow moving vehicles on to their customers. Now we are stuck with a vehicle that's worth 1/3 of the MSRP and can't do anything about it. $50,000 gone in a matter of months. I would never recommend trusting this dealership. Go buy a Hyundai or Genesis elsewhere. read more

Buying a car is a very stress process, but our experience here was far from it. Lorenzo Ceyala and Ernie Wood were fantastic. Neither one pushed us and didn't make us feel uncomfortable or guilty if we chose to walk away. I drove off with a 2022 Palisade Calligraphy and I absolutely love "Trudy". She has all the bells and whistles, without a price tag that didn't make us cringe. Lorenzo and Ernie provided the best customer service experience. Definitely a change from previous interactions with a dealership, whose name I won't divulge. Overall I am 100% thrilled with my new car! Kudos to a great team! read more

Hyundai - Auto Repair Near Me - Escondido, California

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My truck just took a dump on me after it was just paid off. I found this car with a great price. Jose Hernandez was a huge help in making this happen! Also thanks the the financing guys Gabriel as well they all worked together to make it happen and made the payments lower. It was a quick trip I got in at 530 and left by 8. I definitely recommend these guys, Jose really makes you feel like family! read more

Hyundai - My new car! - Auto Repair Near Me - Escondido, California

We were given a very young sales person. She not only didn't know about the cars she was trying to sell - literally couldn't answer even easy questions so was on her phone the whole time to find answers, but didn't even have the most general understanding of cars! She explained nothing of the cars we test drove, very small dealership so few cars to drive unless you are driven up to a storage lot (I think I heard they're moving to a bigger one though). Kept saying the car was 4-wheel drive, and we kept correcting her, FWD is FRONT wheel drive. Ended up going to a different dealership with more cars to look at. read more

Go see Jose Hernandez in the sales Department you won't find a more hardworking and friendly person in the industry. Thanks so much to Jose and the team, you're all Awesome! read more

Hyundai - Auto Repair Near Me - Escondido, California

Their car almost killed me and they don't care. Growing up, I witnessed many instances of my dad buying cars at dealerships. I got to see him build a relationship with his current dealer over the years, and saw what a respectable and honest dealership looked like. This dealership is anything but that. Firstly, they use bait and switch tactics on their website. I saw a car I liked, called to inquire about it, and immediately left to go see it. When I got there, the lady who ended up becoming my dealer told me someone else was looking at it, but minutes later her boss informed me it had already been sold. Someone was lying to me, but to no surprise, they quickly offered me the exact same car for $4,000 more. I honestly don't even think the initial car ever even existed. This boss also used excessive shark tactics such as artificially making we wait for my credit report to attempt to make me feel anxious when 1. I know my score and 2. I know it doesn't take half an hour for an online credit report check. He also CONSTANTLY asked me "If I do this, do I guarantee your purchase?" I could not for the life of me get it through his thick skull that I was not going to commit on purchasing a car over one specific factor. After buying a car, my dealer kept harassing me via calls and texts to beg me to post a good yelp review name dropping her and she even bribed me to change my review on the Hyundai website to give them 5 stars in all categories. If you see a high review on here, I would be willing to bet that it was paid off, so keep that in mind. This dealership was also absolutely NO help whatsoever when the brand new car they sold me almost sent me to an early grave. My car was a part of that massive recall where the engine would catch fire due to friction in the cylinders. The South Korean government actually raided Hyundai's corporate office to find that they had been covering this up. My engine gave up in the middle of the freeway and almost gave me an early, fiery death. I told my dealer and she responded a couple times and then just left me on read. The dealership itself has still not ever gotten back to me on a call and has never attempted to make things right. Hyundai El Cajon treated me right, providing repair and a courtesy car free of charge. I keep calling this dealership asking for a warranty extension or complimentary service now that my faith in my car is completely gone but they keep transferring me over and over again, never getting back to me. This is an irresponsible, scummy dealership that can't own up to its faults, has NO integrity, and has to buy good feedback just to look average. I will never recommend this place to anyone and have already been very vocal in warning people against ever getting a Hyundai. I hope my experience can save someone else the headache, annoyance, and quite frankly, the trauma, that this entire ordeal has given me. read more

My wife and I just purchased a new 2024 Hyundai Kona from Hyundai Escondido. We are thrilled with the decision to purchase this vehicle but it was all due to the extreme professionalism of our sales person (Jiaxin Huang). She was courteous, very knowledgeable, and patient. She wasn't pushy, but rather carefully explained all of our options after listening to what we were looking for in a new or used vehicle. She followed up for a couple of weeks persistently in a very non-offensive manner, all the way offering us different options in an effort to provide us with the best possible result. In the end, we decided to go with a new 2024 Kona and we are extremely happy with our purchase. The business manager and Finance manager (Vicente Mendoza) were also very professional. Thank you Jiaxin and Hyundai Escondido. We will be sure to recommend your dealership to our colleagues and friends. read more

If I could give zero stars I would. Absolute worst customer service in the service department I've ever experienced. People answering the phones are burnt out and don't care about your car problems. Their service coordinators could care even less. Their manager seems to be the only one with a hint of compassion and kindness, yet the work I needed was still not completed. The car has had multiple recalls and issues. Picking up the car was equally a waste of time. They don't even care who picks it up as long as it's off their lot. If you have a choice of purchasing or receiving service on your vehicle I would caution you to look elsewhere. These people are drowning because other locations have closed. Do yourself a favor and buy a Tesla-the price is worth it all, including their stellar customer service. Don't waste your time here. read more

The bait and switch: receive an email at 10:00am confirming appointment at 10:35. Arrive at 10:35, "sorry, your salesman didn't come in today". "The car you had an appointment for just sold a minute ago". "Hmm, I don't see it". "Yah, it's gone." Has to be the fastest closed deal on record. read more

Went here - after I left a $500 deposit on a Palisade - to finish the purchase. Test-drove the new car and all was looking good until we got into the finance office. The sales manager - Steve E. - was horrible. Wouldn't even consider our trade-in, and then made sure to take my wife's full credit information, and run her credit, before then advising us of his intent to "markup" the car $5000 more. Apparently, he liked what he saw and thought he could shake us down for another $5K?!?!?! Disgusting!! I've heard of this new COVID pricing, but this is absurd!! I even left a deposit over a month ago!! Buyer BE WARE!! This place is absolutely DEPLORABLE!! If you're thinking Hyundai or Genesis go to Kearny Mesa!! This was the absolute WORST experience I have ever had a dealership my whole life - and I'm in my mid 40's!! If I could've left ZERO stars I would have. . . read more

Absolute 5 star rating for my experience there. Serje specially went above and beyond to make the deal happen. Wasn't pushy, offered solutions, and even delivered the car to Poway so we could surprise our daughter! I've bought a ton of new cars in my lifetime and this was by far the best experience!! Thanks Serje, you helped us make the surprise happen exactly how we imagined it. This dealership is straight to the point and won't jack you around. Go see Serje and he will make buying a car seamless and stress free!! read more

Hyundai - Serge delivered, on time (actually early) with a smile right to the driveway and even brought a bow!! - Auto Repair Near Me - Escondido, California

Had a fantastic buying opportunity this week at Escondido Hyundai. Alma Gonzalez our sales person was amazing. Personable , funny , knew her product and was a blast to deal with. Alma provided Superiour customer service and was a pleasure to deal with. Her Sales Manager George was easy to work with. I got a GREAT sales price and I'd recomendad Hyundai Escondido , Alma Gonzales and George with any purchase new or used. I bargained a great deal for my cousin Rosey with Alma and George the sales manager. What are you waiting for , tell Alma and George that you need the Jeff Novak special price . Thank you for reading my review. read more

Michael Lopez was great, straightforward, and didn't play any games. Highly recommend to ask for him when looking to purchase. Started the process over the phone and he streamlined the purchasing process which usually is slow. read more

Pros: I got a new car. Cons: Every negative review on here is accurate. Buy your car elsewhere. read more

Marking up cara an extra $5k, pretty crazy. They gave me a price with a $5k market adjustment lol. It's called price gouging. read more

Hyundai - Auto Repair Near Me - Escondido, California

WARNING!!! Do NOT buy a car here. I bought a Hyundai Tucson 2016 and the car is running to the ground. Within the first year, the battery dies. Of all the cars I purchased in my life, I never had this happen before. I asked the guy on the counter and he couldn't answer my question. My guess is that Hyundai is building cars with old parts inside. A year had passed and they could not honor the warranty due to change of ownership. That's $700 they took from me! Right now 2022, the Tucson cannot go uphill like the "little train that could." read more

Go to CarMax instead. You can find the same car for a really low interest rate. They don't even have real creamer at their coffee station and they are all dressed up like they are going to church. It's pervy and uncomfortable. read more

Unfortunately, the first Service Provider was evasive and not transparent about our charges. He took forever to prepare our quote. The second Service Provider was awesome. All in all, this place is a rip off. I emailed Shannon Harris, Service Director, on March 2nd however we received no response, which is unprofessional. We paid over $3500 for repairs and a so called "labor". We were told an oil change, spark plugs and brakes were done BUT thats not what we took the car in for, we didn't ask for that but okay, thank you? So we paid over 3500 for an oil change, new spark plugs and brakes?!? On top of that, upon picking up the car we had to pay another $350, for what? We were told "Labor", again? When we picked up the car the front bumper was not in tact. Thankfully my husband took pictures before leaving the car for repairs. Ultimately were are out of almost $4000 for mainly labor. Lastly, whomever my husband was speaking to was unprofessional, speaking to him in a demeaning and condenscending tone and was not actively listening. There is no reason for anyone to be treated with an unprofessional attitude and aggressive communication. She definitely was not trying to resolve the issue. This place ripped us off. read more

Came to get a car here Both DEREK & SERJE we're very helpful Easy going And we're more than willing to work with my budget ! They took the time to understand my interest and possibilities I felt they went above and beyond to get me into a car I wanted and could afford They gave me tons of options Great service !!! And I loved my Corolla - Rick L read more