Thank you Amanda I am enjoying my new car! You answered all my questions and made everything so easy

This place is an amazing place to purchase a car! I live 4 hours away and needed to purchase over the phone. They made it so simple and delivered my car for free and quicker than Amazon would have. They even worked with my local dealer to get some parts that were needed since it was a used car and they wanted it to be in tip top shape for me. Ron, Amanda and Joe are the dream makers! Thank you for being honest and for getting me the car of my dreams. read more

i25 Kia deserves a hearty shout-out from out-of-state buyers looking for the elusive Kia Telluride (and not wanting to sell their right kidney to pay for local above-MSRP mark-up fees). Working with Nicole Parrish during the entire buying and delivery process has been a dream. She is exceptional and consistently goes above and beyond; in all my years buying cars at various dealers, I have never experienced such a high level of customer service. Nicole is friendly, knowledgable, and the utmost professional. She kept me updated throughout the entire process; from the initial order to delivery, she ensured all of my questions and concerns were answered promptly. When there was a slight hiccup with transport delivery, Nicole went out of her way (late into the evening outside of normal business hours) to handle the situation swiftly and efficiently, and then followed up afterwards to make sure I received my car and was happy. This is my first Kia, however I can imagine it will not be my last. Besides the Telluride itself being an excellent SUV, working with someone like Nicole Parrish makes all the difference in the world, and i25 Kia has certainly found itself a gem! read more

Dan is the man you wanna go see whether you're looking to buy a new car or just want to see what's out there. He was very accommodating when I bought my F150 here a few months ago. Even though it was a Ford at a Kia dealership, he didn't show bias or try to push me to do anything different. The finance department was quite busy that night and we were a few back in the line. He could've easily told me to come back the next day but didn't and we hung out and talked for a few hours. I can't say that I get along with many sales people so it was a special experience. Great guy and great salesman to say the least! read more

This is a KIA dealership that refused to make repairs on a KIA with 100,000 mile warranty becuasse "they didn't sell the vehicle" Mr. Bottoms at Grand KIA sold it so he should be the one to deal with it. With the heat and rain the past couple days my sons car has a headlight that cracked. It is filling with water and the bulb he keeps replacing, blows up. The front fender on the passenger side is coming off as well. We bought this vehicle with 25k on it in November. It now has 32k on it and is having issues like this. The service manager accused my son of hitting something on the right driver lower side of the car to make the fender on the passenger side of the car to come off... There is no dent, no scratch, no damage to this car anywhere!!! He then said " Well, they must of hid it when they sold it to him at the dealership and there for they are not responsible" Did I mention that we dropped the vehicle off at the service dept earlier, they said it would take about an hour. 2 hours later they called and said "everything is covered" but they are not able to get parts for a couple days. Then Domonic the service tech puts me on hold to "ask a question" gets back on and says "oh, nothings covered" come get the vehicle. Worst Customer service I've ever had!! Wouldn't buy a vehicle from them if I was Fred Flintstoning it!!! They are crooks and pick and choose who they deal with. The Manager called me on my way home and harassed me as well. I told him I was going to blast his company on every social media, review website I could find. He then Threatened me and said "If you do that I will sue you, I promise" To which my response was - Bring it on tough guy!! If anyone would like to hear our conversation, I have it recorded... Just let me know and I would be happy to share with you!! read more

I had a very disappointing experience with I-25 Kia and do not recommend them. I came in to buy a car and was preapproved for a loan. They insisted on beating the rate and had me sign paperwork for 0.04% better. Almost 2 weeks later I get a call that they want to use my loan since they were unable to secure the quoted rate. Come to find out they ran my credit 8 times without my consent and my credit score has been negatively impacted. As a result of their gross greed, I decided to return the car and go elsewhere. The manager Mike even argued with me on the phone and acted like I was not in my right to return. It was totally in poor taste. Buyer beware. read more

Had a really positive buying experience from i25 Kia in Longmont. Our salesperson, Chris, was very polite and very nice to work with. He didn't lay all kinds of thick pressure on me but also was very knowledgeable and informative. Mike and Ricky, the sales managers, were also really great to work with. I was there with my wife and twins and the whole team really went out of their way to make it a stress-free and quality experience. The price they gave me for the car was a good fair price and I am very happy with the continued excellent service they provide me. I would definitely recommend these guys for purchasing a new or (as in my case) a quality used vehicle. read more

One of my main reasons for choosing I-25 Kia was the offer of the 24 hour test drive. They even brought the car to me. Being able to drive the car for an extended period of time was extremely helpful in my decision for such an important purchase. Amanda was very helpful and patient in explaining the different options available for trims on the Kia Soul. I appreciate that even after my purchase she is available for questions and follow ups on my new vehicle. The process for the purchase went very smoothly. The only thing I was not prepared for were all of the extra options to purchase at the financing part. It would have been helpful to know about that ahead of time so I could research it and not have to decide on the spot. Over all it was a good experience and so far I love my new car! read more

Always ask for prices. I did not agree to the service contract price because it was NOT printed on the form. They'll get you too. Ask to see the price in everything before you sign your name. No more or less underhanded than other dealerships...still underhanded tho. read more

This dealership lured us in with a low priced Internet ad for a Kia Sportage. When we arrived to look at the vehicle the ad mysteriously disappeared. Then they tried to sell us a more expensive vehicle. Very unscrupulous and high pressure gamesmanship. We will not return or buy from them. read more

Just leased 2nd new Kia from i25 Kia (a K900 and a Optima). They have been excellent and I highly recommend them. From the Sales Manager Mike, to our salesman Demitru, and the Finance Manager was great as well. I have bought many new cars over the years and they definitely stand out with their top notch service and vehicle knowledge. We are very happy with i25 Kia and our vehicles are great! read more

Can I give it 6 stars? This was the best car buying experience I've ever had. Actually, this was my first car but I went into it with very low expectations based on your stereotypical car dealership (and the ones I had visited before coming to i25 Kia). It was so enjoyable. They were welcoming and quick to get me in the car without pressuring me at all to buy it. They were genuinely nice, not just like "I'll be nice to you so you will buy this" but it was if I was buying a car from my uncle. Best of all, the car was the cheapest in the entire area and had the lowest miles. It was clean and looked like a brand new car. I am so appreciative of all of the effort put in by i25 KIA (specifically Joe, he is SO GREAT!!) I will always always shop here for a car. read more

Willie made our leasing experience pleasurable. He was very attentative to matching our needs to just the right vehicle. Willie is a person who takes great pride in not only his job, but building a relationship with his customers. You will not regret buying, or leasing your Kia through Willie. read more

Very friendly, knowledgeable staff. Great ezperience. Would recommend coming here when buying a car

Last week I had the pleasure of partnering with Amanda at I25 Kia. I had recently been rear ended and the car I loved with all my heart was a total loss. The thought of buying another car made me ill. But Amanda's compassion, caring, listening, integrity, helped me to find a perfect replacement. And no point did I feel pressured to buy anything in fact I went intending to just look. She listened to what my needs were and found a perfect fit. Best part is that normally when couples make a purchase like this it's always the husband who's spoken too and who's first on all the paperwork. Not here at I-25 Kia. They knew it was MY car and treated ME like the main owner. That means more than anything. Will give them my business again in a min. Bonus their used inventory is amazing!!!!! read more

I have never had a problem with the service dept. here except today. Spoke to a gentleman trying to schedule an appt. to get new tires, brakes and service. Instead of just getting it all scheduled for me he kept insisting on transferring me to parts to discuss brake options, even after I kept saying just the standard brakes will be fine. He sincerely needs to hone his listening skills...and hear what the customer is trying to say. I cancelled my appointment, and am going elsewhere!! read more

DUMITRU POP is absolutely AMAZING! He was so helpful and honest about what I should expect, and what my options were during a grueling 3+ weeks in deciding what kind of car I wanted. Super knowledgeable, and no pressure, he even answered questions that he was not obligated to nor did he have to, even without knowing whether he would make a sale. He genuinely just wanted to get me exactly what I wanted, and truly cared. Thank you for the awesome experience, and exceptional customer service! I would recommend Dumitru to anyone in the market to buy a car, just let him know what you want. Thanks for your help! read more

This is the second time I have visited Ehrlich KIA. The First time I left their empty handed but was loved the great customer service. 2 years later It was finally time to make my purchase. I walked onto the lot and met Craig Nelson. He asked me what I wanted and within minutes I was test driving my new 2012 KIA Soul. I was in and out with with no headaches. I tried days before to buy a car at the FORD dealer on I-25 & 104th and had to just walk away because of their high pressure sales process. Craig Nelson Thank You again for you world class customer service and I hope in a few years when its my wife's turn you are still there to sell me the second car. read more

We had a great experience with Nathan over at Ehrlich I-25 Kia. He got us the exact car we wanted and at the exact price we wanted. We are genuinely impressed. We've had terrible experiences with car dealerships in the past but our experience at Ehrlich was awesome. Friendly people, great service and they really try to get you the best possible deal something many dealerships don't bother doing. Thanks Nathan! We'll be back when we need to buy another car! read more

Perhaps Drunken Monkeys could have done better. I took my Kia Sorento here to get the timing belt and spark plugs replaced.... thinking " I will pay the extra to have a dealership that should be well rehearsed and through in this service' I was wrong!!!! First it took more than a day ..(.the first sing of trouble) as they said, after I got it back I found they had broken the cruise control cable and readjusted the throttle to compensate and after I looked at the engine I discovered that several of the wire stand offs were not re-installed around the timing belt cover and a couple of the shroud fasteners had been striped out.... I took it back to get those things repaired. another day of non- use) when I got it back it lagged in acceleration.... when I investigated that I found that there were spark plug covers with missing and loose fasteners. and the throttle was slightly out of adjustment with a completely closed butterfly. (starving the engine of oxygen at idle) hopefully I have fixed everything I-25 screwed up..... time will tell. read more

This car buying experience at Ehrlich 1-25 Kia changed my perspective forever about car dealerships. From Pat, the sales person, to Mike, the manager, to Matt, the finance manager, everyone was extremely professional and their low-keyed sales approach put me at ease immediately. What a great experience! read more

We bought our car from Willie. He made the experience very easy. In fact, we returned a few months later and my wife bought her new car from him as well. It's been about a year, and we are very pleased with our vehicles. Mine was pre-owned and has had a few minor issues which they repaired painlessly under warranty. We bring our vehicles for regular service as well and the service dept. functions well. The dealership is clean and comfortable and we don't mind coming here one bit. The staff here is friendly and welcoming. I recommend it. read more

My family and I recently had a WONDERFUL car-buying experience at the Ehrlich I-25 Kia dealership in Longmont. We had been contemplating various options from both new and used car dealerships, and the staff at Ehrlich I-25 definitely made the decision a no-brainer. Besides the great value and quality Kia has to offer, the people we worked with throughout the decision-making process were genuine, helpful, knowledgeable, professional and personable-not just your average car salesmen. We worked with GT-new as of only 6 weeks ago-and regardless of his lack of experience, he was such a great guy and a pleasure to work with, being sure to give us accurate information by double checking with coworkers as well. James also worked with us, as well as Bob with the finance aspect of it, and the entire experience remained positive throughout. We were able to receive the new car we wanted, at the price we could afford. Needless to say, we will DEFINITELY be going back to Erlich I-25 the next time we, or anyone we know needs a new car-and did I mention how in love i am with this new 2012 Kia Optima LX?? Thanks again, guys! read more

Im pretty cynical when it come to buying a car, the sale was actually really relaxed. We love our KIA especially recently with all the recalls and safety concerns of other vehicles its been nice knowing I bought a KIA. Scott in the sales department is the guy you want, no stressful pressured deals came from this guy. The service department is pretty nice as well, easy to work with, without the high costs that you would expect for normal maintenance from a dealer. read more

My experience was good overall. Darrel sold me the Kia Soul. After reading one review on this page I am starting to have some doubts, as I could have sworn there was a white 2015 with a 15K price tag online. That was the only thing that got me to the dealership. All through the test drive and after keeping the car overnight I was assuming that price. The price was drawn up after I held it overnight. It was over 17K. At that point I wanted the car; it was perfect. I searched on my phone for the 15K price and couldn't find it. Darrel seemed honest and 15K was really too good to be true for a even a 2015 (2016's had been out for awhile) that was that loaded. Did I get screwed or was I mistaken? One way to protect yourself is: If you have a great offer, print it out; if they don't have that vehicle at that price, leave immediately. read more

Willie was easy going, answered all questions, made everything easy to buy a car. I felt no pressure and they went threw everything, including car fax! read more

Went here because they advertised the best lease rates and prices in town. Got the lease and car I was wanting, but the process was quite an ordeal. Took over 6 hours from the time I arrived until we were out the door, a very poor comparison to the car we bought 3 days earlier. The salesman had to fill out all the paperwork by hand, a very tedious and unnecessary process. Then had to wait what seemed like forever to get the financing part completed, as they only had one person with numerous deals to complete. At least he had a printer and computer to prepare his paperwork. Car itself is great, no issues with it, but still waiting for the email or phone call to set up my servicing that is still needed, has been 4 days already. Lots of pressure to give them a 5 star rating, but they just don't deserve one. read more

I worked with Samar EL-Bayoumy, and he was pretty easy to work with. I was able to negotiate a lower price, get a better deal on my trade in and get a warranty. I recommened this place, but be preppared to negotiate and don't be afraid to walk away. RESEARCH before you get there. I did it while I was there and got a good deal. read more

These guys are awesome! I have owned a Kia since 2014 and have only had great experiences at Kia dealerships and this experience was no different. The employees were great! I had the pleasure of working with Joe Cross to purchase my dream truck. The employees were never pushy during the sale, it was like hanging out with friends. They made my purchasing experience a quick and easy one. I highly suggest checking out this dealership. read more

Nathan was great. We knew just what we wanted and were willing to pay, and the deal was very easy with no difficult negotiations. Nathan did a great job of showing us the tech inside the car and even helped us pair our phones to the Bluetooth before we left. After we called on a Thursday, they arranged to get the car we wanted driven from Utah by Friday night for us to buy it. read more

they have caca service. lied. misled regret purchase would never ever recommend to anyone nor will i ever buy from here again!!!!!! read more

I would not recommend this dealership at all. They sold me the first vehicle I bought out of bankruptcy. They pulled the old "we can get you the payment you need" jargon. Then it was $80 a month more. Being between a rock and hard place---I had little choice and bought it. The vehicle they sold us stalled , no warning, while driving (I-25 going 75 mph). When I took it in, they treated me like I was nuts. They put almost 1000 miles on my SUV trying to get it to die. Finally, it did (after they tried to make me take it back without fixing it). It took the KIA master mechanic and a flight box recorder to figure it out. It wasn't the end though. When we picked the SUV up, it was the new home of mice! Which had eaten parts of the interior, my coat, and most of the contents of a safety kit. I wanted them to do something to rectify having sold me a heap of junk. No dice. It started pulling the same thing a few weeks ago, dying. The service department this time didn't treat me like I was nuts, but still couldn't do anything (Mike did try). I have had very poor service with everyone except this last time with Mike in Service. I got rid of the SUV, and had to go through them to get a refund of my warranty payment. I requested it after there was no progress when I traded the car for about 14 days. Then, I sent all the info via email, which their processing person didn't even open until I called back the next day (well over 24 hours). Then it still didn't get handled until another email and a call to a real "gem" of a guy (Nathan I beleive) lectured me about hwo busy they were and that this wasn't a priority to them. Of course it wasn't! They already had my money! Long story short- go else where. This is not a place that earns your money. I had a much better experience at another dealership, 2 actually, in the area. You are paying for a whole lotta months- get your money's worth and some respect elsewhere. read more

I bought a 2008 BMW X3 from this dealership. The vehicle was to come with a full 2 year warranty. Just days after I bought the car I had the break light, the airbag light and the ABS light all come in. I called and took it in to have it repaired. I 25 Kia has had my car several times for literally months at a time, for this problem over the past 8 months. I was told it was a sensor and warranty would not cover the repair. In July I was having a problem with the car missing and idling very rough to the point of dyeing at stop lights. The check engine light came on. I called and took it in to the service department and was treated like I had done something wrong. Ron the service rider (who started out nice) was rude and didn't want to help me. My car went into the dealership on August 28, 2015. I am going to pick my car up today, September 25, 2015. Guess what? They did nothing to fix the problem! They took it to CO's BMW in Loveland AFTER erasing all of the computer memory of OBD codes the car had on it. There was no communication for this last month as to what was going on with my car. I called them today and had to ask. I was told my car is back at the I25 Kia dealership (who knows for how long) and I could come get it that it wasn't anything they could fix. Thank you I 25 Kia for selling me a total Junker of a car and knowing you were doing it. I will and have told everyone to stay clear of your dealership. I thought you were a good upstanding dealer. I have learned my lesson. Thank you Steve for helping me all you could. At least there was someone there who was upstanding. read more

Well, where to begin. Since my last review Scott Howell (so-called GM) called me about my review, asked me how he could make it right, I said that at the time there was nothing he could do. He told me if there was ever anything he could do to make it right that I should call him and he even gave me his cell phone number. Well, guess what?! I contacted him last week about a vehicle he has on his lot and that me and my wife were interested in it. So, I asked when he would be there and see if he was a man of his word. So, we went last Thursday10/10/2013 to test drive and see if we could purchase the vehicle. We test drove it,loved it,we met with his salesman he tried to have us work with and I told him I wanted him on the deal. Well, guess what he is a liar. Not only did he not make things right he made them worse by not doing a better deal on the vehicle like I know he could have. We were all set with a loan through our bank and were ready to drive it home that day but of course he would not make a good counter offer to our offer. They would have made a profit of around $5000 on the vehicle but he would not budge. So, now yes we are done with Erlich and we will never step a foot back in their place of business again and would not suggest them to anyone. read more

This review is about their service dept and their owner/GM. I bought my Kia from them in 2013 and until recently had experienced very positive customer service working with Mike in the service dept. Unfortunately something seems to have changed for the worse! When I called and spoke with Joe this week he seemed frustrated and overwhelmed. He even mentioned that he was doing "the best he could because he was new to this job" and said that 2 people had recently quit. In the end was charged $35 for less than 5 minutes of work and when I questioned Joe about this he was rude and told me I should call the owner, Phil. When I called Phil he told me it was not his business to work on cars for free and hung up on me. I have purchased 4 new cars over the past 10 years (various makes) and can't believe that a business owner would treat a customer like this. I will no longer do business with Ehrlich (or should it be Ehrl-ICK) Kia. There are too many other dealers in the area who know what Customer Service is all about. read more