All five of my stars go to the amazing guy working there who made my ice cream. Wow. Literally all time best icicles experience. My sister and I were flabbergasted by how good and generous our ice cream was prepared. Every last bite had cereal bits and he was not shy with the hazelnut spread either. Wow still think about it from time to time. Oh there's also plenty of seating and the decor is so cute! read more

ICICLES - Cereal Killer w/ hazelnut spread + fruity pebbles + Oreo crumbs - Desserts Near Me - San Francisco, California

Was not expecting to love this as much as I did. Got the Girls Just Wanna Have Flan flavor with cheesecake bites and graham crackers as toppings. The flavor was so yummy and they let you add unlimited toppings! It was my first time having rolled ice cream. The ice cream itself was super creamy and rich. Being rolled though, it was quite dense at first. We bodied this ... Seating inside. Quick service. read more

ICICLES - Girls Just Wanna Have Flan - Desserts Near Me - San Francisco, California

Stopped by at Icicles to get an ice cream for my kid a few weeks ago. The only reason I am giving 3 stars is because of the fantastic service by the guy who made the ice cream. He worked on it so meticulously and was so friendly throughout. The ice cream itself - not a big fan. We had the 'Berried in Mango' seasonal flavor and we didn't even get a hint of mango. Guess the mango was probably a little too 'buried' in all those berries LOL. It was overly sweet and tasted artificial. But of course, my kid loved it. read more

ICICLES - Berried In Mango - Desserts Near Me - San Francisco, California

funny enough i was contemplating the rise and fall of the rolled ice cream trend earlier today. got dinner with a friend and he wanted ice cream after so we came here. it's exactly what you'd expect. toppings seem to be unlimited. we should not have been trusted with this much power, we created an abomination. liked the mochi though. we ordered on an ipad, there was only one staff member diligently making ice creams - he was nice! there's maybe 3 tables to sit at inside. read more

ICICLES - Desserts Near Me - San Francisco, California

Amazing desserts, and love the service they do. We love when they put on a show when they chop the ice cream and add toppings on the cold stone. read more

This place is not kept up very well. The dining area is dingy, and not comfortable. The desserts are quite expensive. I think this place will close soon unless they can turn it around. read more

Very nice staff. The place looks clean and inviting. Lots of options to choose from as to what type of ice cream you would like and toppings. It was very cool to be able to see it all being done through all the glass or plexy glass they have. The flavor was really good. The experience overall is cool but a bit pricey. Might come back again. read more

Cute, very hidden but definitely a diffrent experience. My daughter and loved it. So good totally chill, good service. read more

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I loved the icecream!! I got the strawberry ice cream with graham crackers and condensed milk. I also added a bit of cheesecake bites to my icecream and it was yummy!! The service was nice, the guy behind the counter was very kind. I wasn't a fan of the lighting, but I can see why others would be fans of it. I highly recommend the strawberry option!! read more

went here last Sunday to have an ice cream! This was the closest ice cream which was walking distance from where we stayed! The one we usually go to ran out of base so we walked down to mission st! I ended up getting wake me up which was hazelnut coffee with pretzels and I forgot what else I got because they didn't have waffle pieces We went to have a seats inside their shop and finished our ice cream there Best alternative to the place we usually go to on Sutter call Ma but it would've been nice even though the sign said no indoor dining that the floor was tidied up at the least read more

ICICLES - inside their seating area - Desserts Near Me - San Francisco, California

Me and my girlfriend were out walking around downtown last night. Decided we wanted something sweet so I recommended icicles and ordered the strawberry fantasy It was really good and flavorful and finished. read more

ICICLES - Strawberry Fantasy - Desserts Near Me - San Francisco, California

It was a fun thing to try and we both enjoyed our ice cream, but it was pretty overpriced for the serving size.

I always get ice cream from here since Icicles is one of my favorite ice cream shops... but compared to the San Mateo location, this store is always very slow even if it's not a busy time. We waited for our order, then they missed one of our orders, then by the time we called the order up, they said they missed it and they even ran out of the topping I wanted for my ice cream. Some customers are just waiting in line, and the workers are just nowhere to be found... read more

ICICLES - Nutella N' Chill - Desserts Near Me - San Francisco, California

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I don't get the appeal of rolled ice cream. Yeah it's chewy but I'm not sure how that's better. I'd much prefer creamy. The flavors were cool but the flan one I ordered didn't taste like flan. I'd feel better about this place if it wasn't the most expensive ice cream place I've been to. And the vibes of this place are wild. They have dim lighting, a lot of space but only two tables and a smashed window. This place is what Fox News thinks SF is like. read more

Never order online from this place. Everything is always "sold out". If you want anything dairy free, they will most likely be out of it. They will not even offer anything to replace what they are out of. I'd have to call Uber Eats many times just to get my money back. read more

Icicles is one of my favorite dessert places in the Bay Area. I love the unique way they create ice cream and roll them up kind of like sushi. The ice cream has a smooth creamy texture. I especially love the selection of toppings that's available that can add your own flavor to this amazing treat. Be sure to visit when you get a chance. read more

ICICLES - Nutella N' Chill - Desserts Near Me - San Francisco, California

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It's pricey but it's the rolled ice cream experience you're paying for really. It's fun to watch them make the ice cream and roll it in front of you. $11 for a bowl is a lot but you do get whatever toppings. I got the berried in mango sorbet with strawberries, mochi, blueberries, popping boba, and lychee jelly. I thought it was really good and there was chunks of raspberries in the sorbet that I really liked. You can get as many toppings as you want which I liked because it made the whole thing better bc each bite is different and fun. There's no indoor dining and it's gets busy just because they have to make each ice cream right after you order. read more

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hands down one of my fav dessert place in sf. SO SO GOOD. def would be coming back fr. service was good too! wish the place could be bigger tho. read more

ICICLES - Matcha Berry Cereal Killer - Desserts Near Me - San Francisco, California

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Rolled ice cream is amazing. I absolutely love the ice cream from here. The people who work here always do a good job. The only downside is the actual location isn't nice and sitting and eating your ice cream there isn't ideal due to the loud sounds of them preparing the other people's ice cream orders and the street noises. There's a park nearby though. read more

ICICLES - Desserts Near Me - San Francisco, California

I was excited to try these delicious Ice Cream rolls. So, I had this unique fun experience in my last time in San Francisco. I tried three different kinds of them! Strawberry Fantasy is one of my favorite, it tastes fantastic. I love Nutella, so Nutella & Chill is blended with bananas, graham crackers and Nutella.This one is wonderful. My last was Gotcha Matcha, we can taste the delicious flavor of Matcha green tea. I also tried their craft tea, so delicious. I highly recommend this spot :) read more

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This place was a pleasant surprise! We came after dinner in hopes of getting some rolled ice cream, which I wasn't too excited for, until now. They have slaps going on, and the vibe is friendly. Let's talk about their menu, they had A TON of curated flavors and options to choose from. The only downside was they ran out of strawberries as a topping. I got girls just wanna have flan, and it had cheesecake bites crushed into the ice cream. I was in HEAVEN! Talk about a mouthgasm of flavors. I just know If they had the strawberries to top it off, I would've been even more in love. I'm now a fan of rolled ice cream because of this place. Too bad, I'm not from the city. We also got the Thai tea matcha, which was so cool because you can see the different flavors rolled up, aesthetically pleasing. Lastly, the strawberry banana was also delicious! Will return when in the city for sure! Must try!! read more

ICICLES - Desserts Near Me - San Francisco, California

I love icicles! I'll always make a chance to pass by whenever in the area. It's a way to end the day w/ something sweet & fun before heading home. My most faves are #Girlsjustwannahaveflan & #Strawberryfantasy and you can get unlimited toppings. read more

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For nearly $10 a bowl I had expected the ice cream to be much better than it was. You get unlimited toppings per bowl like : Oreos, chocolate chips, brownie bites, fruity pebbles, chocolate sauce, etc so you can mix and match as much as you like. Really what you are paying for are the various options which is definitely good if you like really sweet ice cream. The ice cream itself, does not stand on par to other places in SF that have just as high prices. The location has a good ambiance and is open fairly late in the area, by Westfield and downtown, while most places are closed, so it's not a bad spot to hang out with people for a late night craving. But based on the quality of the ice cream -- it could use improvement. read more

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I ate rolled ice scream and I liked it....the taste of the coconut base I desperately wanted. I ate rolled ice scream and got excited. I rather roll and hope hubs don't mind it. Forget scoops and cones! This was such an excellent choice made by my daughter. And although we'd finished dinner over at Oren's and desserts sounded great, none were Vegan my daughter or I could eat- so bypassed all three of them for greener pastures. In comes ICICLES! On a gorgeous and mild Sunday night, ICICLES was quiet at 10:30 with all but two people and this place smelled so sweet when you first walk in. Things work from right to left here- with paying first- in a corner nook off to the right. Followed by large blackboards of Non-Dairy and (Regular) ICICLES' Menus to the left. Further down (moving left still), made our Vegan base selection of Coconut Milk and Vegan add-ons. Keep it moving to the left and the guy started rolling. Our guy was so friendly he actually divided our ice cream in two cups without charge...Thank You! Keep going left and pick your Toppings and syrup. I went with Captain Crunch and a few other Vegan toppings while my daughter went for crushed Oreos and something else. Move it it along then lounge and eat your creation. I'm so glad ICICLES made our experience that much more enjoyable. By the time my kid and I were ogling and drooling over our Coconut Base rolled ice cream, the place had a line going outside and this was at 11pm. We loved the quality and freshness but I also liked the process right before your eyes. read more

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The store hours say they open at 2 and I arrived at 2:15 and they still weren't opened. I don't see why they say they're open at a certain time if it's going to open later. I just wanted some ice cream but I couldn't get it since it was closed. Please update the correct hours so next time people don't go all the way to this place and waste their time. read more

Fun spot to check out downtown on a hot day. Thai ice cream is as much about the ice cream as watching someone making it. Miraculously, the vanilla custard, mixed with crushed Graham cracker and condensed milk, freezes in a thin layer on the flat frozen round metal plate, and then gets rolled up and put into a cup. Fun demonstration! The ice cream is not as rich or smooth as the best places in SF (smitten, birite, Humphrey slocomb), but worth trying for novelty. For someone who really likes sweet topping, they have unlimited toppings, some of which are too sweet for me (mochi, boba balls). I ordered the strawberry fantasy and had to take these out because they were too sweet for me. Try fresh strawberry topping on this one instead. read more

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While procrastinating on some spring cleaning, I got a craving for a milkshake. I ended up stopping here in hopes of fulfilling my craving, which was most certainly satisfied. Although the size of the shake is rather small for the price, the taste is extraordinary! I got the Diesel's Favorite (Oreo milkshake) which brought back fond memories of getting McFlurries back in the day. read more

ICICLES - Diesel's Favorite - Desserts Near Me - San Francisco, California

Delicious! I thought this place was great. The young people making the ice cream rolls were doing so at lightning speed. They are very generous with the toppings. I wasn't sure what to expect but it was very good and I'm glad I took the walk over there tonight. read more

ICICLES - Oreo ice cream, chocolate drizzle, whipped cream & rainbow sprinkles. - Desserts Near Me - San Francisco, California

This is a different type of place. I came in here looking for dessert when I was in town for business. When we walked up to the door we almost missed at this place for a night club. The colors and vibe of everything on the outside can almost trick you into thinking that. My only beef with this place is that there are so many darn flavors to choose from. I spent probably 10 or 12 minutes going back-and-forth with my cashier trying to figure out which flavor would suit me the best. If I lived in the area, I would probably come back numerous times to sample them all. My cashier Annison came thru clutch. This gentleman was so knowledgeable about the process of the ice cream and which flavors match well with other flavors and choosing the best flavor for me. I ended up going with a crazy weird concoction which was sort of a custom blend, and he definitely encouraged me to do so. I was definitely satisfied and loved the result. After your flavor is done you can elect to put all kinds of toppings on it. Because the ice cream is come in little rolls, it's more of a chewy gooey solid then a liquidy yogurt so I would get whatever toppings your heart desires. Don't go late. I don't think it's possible to go overboard on this. read more

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Ice cream is good, very sweet and flavorful, perhaps a little too much. Service and ambiance is good as well.

New to rolled ice cream so I had no expectations. You go up to the counter to the right to order the type of ice cream of your choice, then pay and when it's your turn they call out your name and mix and hand roll your ice cream at one of the windows. Because it's being freshly mixed and rolled you can only choose one kind per bowl. Then you go over to the toppings station and can choose unlimited toppings for your ice cream. I'd give it 5 stars except the person rolling my ice cream took like 8 different dripping wet ice cream scrapers in and out of the water baths and kept patting the ice cream down and trying to scrape/roll it up repeatedly dripping milky water onto my ice creams. She was very sweet though and explained the machine to cool the ice cream down was not working properly. I still don't know why she couldn't have held one scraper and dripped less milky water onto my ice cream, though. It grossed me out but didn't seem to really effect anything so I just went with it. However my ice cream did melt pretty fast so I wonder if maybe it never did get as cold as intended. read more

ICICLES - Rolled ice cream, Ferrari flavor with brownies, banana and Nutella on top. - Desserts Near Me - San Francisco, California

In a nutshell: Roll out all the rolled ice cream!! ________ In my 17 years as an ice cream epicurean, I've tasted ice cream in an array of shapes and forms: McDonalds' iconic soft serve, Dippin' Dots' balled-up ice cream, ice cream cake at a friend's birthday, mochi ice cream from Safeway... but I have never tried rolled ice cream. Last night, I had my first cup of rolled ice cream from Icicles, and I know for sure that's not going to be my last and only. I got the Strawberry Fantasy with five toppings: fresh strawberries, whipped cream, rainbow sprinkles, toasted marshmallow, and mochi bites. Alas I was too enamoured with admiring and eating the ice cream to take photos. The ice cream itself is smooth and rich, packed with sweet, fresh strawberry flavour. I thought the mochi and whipped cream best complemented Strawberry Fantasy specifically, though those with less of a sweet tooth will want to go for the fresh strawberries to offset the ice cream's sweetness. Since each cup allows for five different toppings, you get a lot of bang for your buck, but I was a little disappointed the servers only gave me one toasted marshmallow TT My friends and I came later when the place was more packed and they were more understaffed, but we got our ice creams pretty fast. The only quibble I have is that no one was manning the cashier, since the workers were all understandably busy, so you had to pay by card at the digital ordering station, which sucked for one of my friends who only brought cash. All in all, Icicles is a great place to go if you're craving something new, and, since you get to watch the workers make rolled ice cream from scratch, you're guaranteed a tasty treat and an entertaining show. read more

I was staying downtown for a conference and wanted late-night boba. Icicles was a block from my hotel and event venue and fit the bill. Service was extremely slow and I was not a fan of the tea. I got 25% sweet Mango Fruit tea and it was still overly-sweet. Even so, I've been here for rolled ice cream before and you can't go wrong with any of the flavors or combinations. It has a cute aesthetic and is bright and fun, often full of tourists and young people. read more

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I haven't had rolled ice cream in a long time, so this was a nice treat. The place itself is quite large with quite a bit of seating. The ice cream is pretty expensive at close to $10, but if you can show your badge that you work within 1/2 mile, you get a discount to $7.75 and with Yelp check in it's a further $1 off, so $6.75 which is very reasonable. They have a lot of different base flavors - we got the Ferrari, which is vanilla ice cream with chocolate wafers, Nutella, and almonds. The wafers and almonds added a very pleasant crunch to the ice cream. You can watch it being made! The other really nice thing about this store is the unlimited toppings. We chose the Nutella swirl with cheesecake bites, mini M&Ms, popping boba, and whipped cream, and the toppings were really delicious. Our friends got the marshmallow which they toast right in front of you! The Nutella swirl is also super delicious and luxurious. read more

ICICLES - Ferrari ice cream with Nutella, M&Ms, popping boba, cheesecake bites, and whipped cream - Desserts Near Me - San Francisco, California

I LOVE THIS PLACE THE ROLLED ICECREAM IS YUM ALSO they have the menu up and they are really friendly here too IT WAS SO YUMMY I got almonds and chocolate chips read more

ICICLES - Nutella and Chill - Desserts Near Me - San Francisco, California

TLDR: base price $9.25. Can get all toppings for free with that price. Can watch how they make your ice cream Right across the Bloomingdales of the Westfield mall so convenient if you're there. Part of the experience is being able to see them make your unique selected ice cream flavor on a super cold pan. Sitting area is a little bit dirty but useful. Ice cream isn't extraordinary but it's great to have so many options for toppings read more

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Without a doubt, the best "rolled" ice cream I've ever had! I tried "rolled" ice cream a few years back and couldn't understand the excitement that some people had for it. For this one instant, at this one location, this could change my mind! Icicles was my first attempt in years at the unique ice cream idea. I walked away a huge fan of Icicles! I went with a peanut butter banana that blew my mind! It was creamy and rich just like regular high end ice cream. The quantity that they give you, and the toppings that are allowed to be added, simply made my day...and changed my mind...at least for Icicles! read more

Yummy !! My son's favorite spot for an ice cream. We visit it minimum once a week . Little bit pricy , but delicious !

If I could leave 0 starts I would. I'd like to state that my family and I loved this place before the switched owners. They got new staff as well, and they SUCK! First off, the guy did the order wrong and when it was brought to his attention, he got bad and tossed the next one over. Secondly, they have the spoon out where everyone can touch them in a filthy container. Once all out orders were done I asked for spoons that she had behind the counter preferably, while she was in FRONT OF THEM; like literally we can see them yet she has the audacity to say "you can grab one from there" , to which I responded and finally got my spoons. I attached a picture of the disgusting spoon area and one of the rude employees. This place completely changed for the worse in all aspects: cleanliness, customer service/ friendliness, and even menu options! read more

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I came here after watching a movie and was intrigued by the concept - I'd heard about rolled ice cream from friends but wondered how it would taste. You go in, order and then wait to be called by someone who will create the rolled ice cream in front of you. We went in on a Sunday night and it wasn't crowded. We shared Nutella and Chill (custard base blended with bananas, graham crackers and Nutella). It was covered with so many toppings it was hard to take a picture of the rolled ice cream! I'm always a fan of Nutella and I could taste the Nutella in the ice cream. It also went well with chocolate syrup, it was so yummy that we finished it in no time. It's a great novelty and I really enjoyed sharing it with friends. The people working there were super friendly and explained everything to us. It's not cheap but when you're sharing with friends it's not so bad :) read more

ICICLES - Desserts Near Me - San Francisco, California