My family and I got here 10 minute before closing and they still served us with great service! (Even though we took forever choosing flavors) This was my first time having rolled ice cream and I thought it was pretty good. It had a creamy consistency and really flavorful. I liked their set up-- you can watch them roll the ice cream and what toppings to add. Very spacious and everything. I took one star off because they didn't have different sizes available. It was one size for ~$9 and it's a pretty big cup. If only they had like a kid's size. read more

Never had rolled ice cream that wasn't from a street vendor in Asia before but this was really pretty good! The reason for the 3 stars is the price. I get the labor and the novelty factor but it still seemed more than was warranted. To their credit, the staff was super nice and accomodating and we even won a cute icicles keychain in the claw toy machine! read more

Ordered delivery from here yesterday and got TERRIBLE food poisoning. The ice cream was still in good shape when the driver dropped it off. Maybe there was a contamination issue? I've never been so sick in my life. read more

If you have not tried this place then you are missing out! I've been wanting to check out this rolled icecream situation and it did not disappoint. Its 12-13 bucks but they will create any flavor you like or you can choose from some of their own creations and add AS MANY TOPPINGS AS YOU WANT!!! I had the cereal killer which was cinnamon toast crunch, captain crunch and fruity pebbles all blended together and then had them add captain crunch and condensed milk....it was a masterpiece!! I will definitely be back!! read more

Really enjoyed visiting this establishment over this last weekend while we were staying in the city. It's not in the best part of town but the ice cream makes up for it! For about 9$ you get ton of ice cream rolled into a large cup. You get to choose from a semi lg selection and you get all the free toppings you want. What is different from other stores is they make the ice cream in front of you on a frozen metal board- a bit like cold stone where they mix in what flavors and items you want and mix them in- but the difference is they pour the cream in a liquid form and it freezes while you watch. Makes the experience personal and cool! We ordered the peanut butter and jelly - and the Nutella and banana (Nutella chill) along the rock and roll ( rocky road) let me tell you - we visited each day we were there and will be going back. Delish! This place rocks and it's totally calorie worthy. Great job. Place is clean and the staff is super nice. Also note- you might have to wait - long lines and each order is done made to order. read more

ICICLES - Desserts Near Me - San Francisco, California

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Delicious and super fun! I hadn't tried this kind of ice cream before but I thoroughly enjoyed the entire experience. The staff is very friendly and helpful. I had the Ferrari with Nutella, almonds, and chocolate waffle bits. The serving size is so big I couldn't finish and half or less is probably enough for me. At $9 it is spendy, but it's really worth it and plenty to share with one or two other people. Despite the price it felt like a good value. At the end you can add more toppings so I went for pretzels and a toasted marshmallow and chocolate sauce. If part way through you want more toppings there are dispensers with graham crackers crumbs, Oreo bits, etc. you can dispense on your own. If I had one suggestion it would be that I wish they had peanut butter sauce as a topping. I'm sure I'll go back soon and bring my family. read more

Got here on a Friday night at 10pm and there was a small line already. Went by fast though because you pay first then they will call your name and you can see how the rolled ice cream is being made. I got the strawberry fantasy for my parents and Oreo blast for myself. Unlimited toppings are included for the price $8.75. Be sure to use the yelp check in because it's a dollar off. I personally think it's a little expensive but hey we're in downtown SF (everything is expensive here). I believe the icicles in sj was only $7. I will definitely stop by here whenever I'm in the area. Customer service was also good here. Efficient and friendly staffs! read more

ICICLES - They're hiring as of now! - Desserts Near Me - San Francisco, California

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I've tried the Gotcha Matcha & Buttertace (how does one pass up on COOKIE BUTTER?) to date, & enjoyed both! The workers here really know how to perfectly roll up the ice cream. I also love the unlimited toppings. I usually go with fruit, condensed milk, & almonds. My only gripe is I wish there was a smaller size. I think there's only one size currently, & it's just a LOT of ice cream at once. Other than that, Icicles has been a good stop to feed my sweet tooth & Snapchat the workers impressively chop, roll up, & neatly place my ice cream into a container. read more

ICICLES - Gotcha Matcha & my friend's nutella one - Desserts Near Me - San Francisco, California

The ice cream is good and all but the cute ice cream roller, Khang makes it worthwhile.

I had originally tried the rolled ice cream back in Southern California, and I wasn't too impressed. But icicles have definitely changed my opinion. The rolled ice cream is definitely expensive, but when you see just how much manual labor is put to make those rolls, I'd say it's worth it. Plus the $1 off for checking in on Yelp helps! What makes this place stand out is there unlimited toppings, plus love that you can split one order into two cups. Half an order is the perfect size for me, and I can customize toppings to my own liking. There are many flavors to choose from. I went with the berry flavor, and it was so delicious ! Different from my usual ice cream flavors but I would definitely get this again. Excited to try out the other flavors they have. read more

I got there at 9:09pm, waited in line and when I was one spot away from the counter at 9:19pm, I was told they will not except any more orders tonight. They are closing and rejecting orders 41 mins before their official close time at 10pm?! Are you kidding me? I believe it's general rule and common sense that you can turn guest down with a close door sign or turn guests away at the door. But once they are in line waiting, you are in business to serve them. This is one of the worst service I have ever encountered. read more

As far as rolled ice cream goes, this place is mad decent! They have unlimited toppings for your unlimited weight gain needs. I'd definitely stack as many toppings as possible, because the rolled ice cream itself is not too flavorful. The friendly service and toppings make up for it, but I have to warn you, it costs around 10 bucks in total, which is a pretty expensive dessert treat :P read more

ICICLES - Desserts Near Me - San Francisco, California

This ice cream was one of the best ice creams i've had in a while, the way they make it is so unique. Even the customer service was amazing and nice. The cashier named Paola is very nice, and made my ice cream look amazing . Also, I loved how they have unlimited toppings and overall it was a very fun experience. 10/10 would recommend. read more

A little upset and disappointed with the service 2 orders were taken care of before mine. They need to be more organized with the orders it's not fair that someone has to wait longer and be served after the person who ordered after you. It ruined my first time experience. read more

Took very long to make my order, Only had one worker.. And no free wifi. Overall the worker was very kind. rabwar-Tezwam-wytru6

Super long wait due to shortage of ppl actually making the ice cream. Ice cream is okay but very over priced for the quality. Won't be back... read more

I am obsessed with Icicles! They use the Thai method of creating ice cream. They have the most creative flavors (They even have ube and matcha)- my goal is to try all of them! My personal favorites are nutella and chill, PB & J, and strawberry. The ice cream is so instagrammable and they even let people watch them make the ice cream! It's so cool - it a liquid-base on a machine that freezes it instantly to roll up into ice cream. Also, unlimited toppings!! This is my go-to spot for dessert, and it should be yours as well!! read more

Seriously the BEST ice cream ever. What a fantastic concept. I ordered the green tea ice cream and topped it with berries, rainbow and lychee jelly, popping boba, and condensed milk. The service was great, although the ice cream is pretty pricey. read more

ICICLES - Green tea - Desserts Near Me - San Francisco, California

One of my favourite ice cream spots. You get to watch them make rolled ice cream and choose unlimited toppings! The rock and roll ice cream with Nutella topping is a must have. read more

Delicious! Nice and talented staff. Glad to have a stir fried ice cream place in SF. Would recommend

Icicles was absolutely delicious. I got a straight forward vanilla with waffle come and lots and lots of toppings but they do have a very large and creative menu. There is plenty of seating - a great alternative to a coffee date. The guys making the ice cream were super friendly and really took time to explain their technique when I was curious about how it works. read more

Icicles was a special place to be at in the evening. I discovered icicles from Yelp and found out that they serve my favorite Strawberry Fantasy Ice Cream Rolls. Carol, the person who rolled my Ice Cream did a fantastic job! She did not only give me a fantastic experience but even explained to me all the flavors and toppings they had and even recommended me which one is best with which! The best part of this experience is how they allow you to put unlimited toppings with your rolls. Which not many rolled ice cream places allow you to do! Overall, my experience with Carol was the best because she made the Strawberry Fantasy Rolled Ice Cream super delicious with a gorgeous smile! I will definitely be back for some more Rolled Ice Cream! Maybe even the flavors that Carol suggested! read more

ICICLES - Desserts Near Me - San Francisco, California

I came here with my bf and some of his family and it's a solid dessert place. They give you a lot more that I thought they would--I shared one with my bf and it was still a lot to us! Once you order, you wait for your name to be called and they make it in front of you--while they do this, you can look at what toppings you'd like to add to your order, and they'll add this after they're done rolling your ice cream. We shared the strawberry/graham cracker one which was honestly so good. It reminded me of the cold stone concoctions they make--overall I'd come back if I was really feeling this place/had someone to share it with me! read more

Ice cream is always good and when they roll it is really amusing. But, it's just ice cream with toppings and syrups. It would be quicker just to get a scoop!Wild that the internet made this place happen. When we went to this store they had a fried ice cream special, I had the Oreo crusted one and that was so great. read more

Fun place. The Mai Tai ice cream was great and the folks were very quick and nice. Will go back next time I'm in town.

Changed my review from 1 star to 4 star after I had the ice cream it was really really good. but there is this worker talking a lot while making ice cream im glad he wasn't making mine because having his head down and talking he is "mixing his spit into the ice cream".. Please have worker wear a face mask while making ice cream or do not talk while you're mixing the ice cream please......thank you read more

Good rolled ice cream with unlimited toppings! Friendly and efficient Roasted marshmallow topping was the best! read more

ICICLES - Desserts Near Me - San Francisco, California

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It's fun to watch your rolled ice cream being made -- sorta like what it used to be watching the magic happen at Cold Stone or ordering something at Smitten made with liquid nitrogen. Not that the ice cream ice cream texture feels any different to the tongue, but it was fun to order nonbasic flavors. I like that there is seating in this ice cream parlor, but you can always carry your treat a block over to Yerba Buena Gardens. read more

A little pricey but overall a great dessert spot to hit up on the weekends. Lots of great flavors offered and a high selection of great, unlimited toppings. So happy that we finally have a rolled ice-cream shop in the heart of SF! read more

ICICLES - Desserts Near Me - San Francisco, California

Great ice cream (had the Nutella n' Chill) with a very nice staff. Toppings were great. Would have been a 5 if they had more seating and a lower price option. read more

ICICLES - Nutella n' Chill at Icicles' - Desserts Near Me - San Francisco, California

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This place was amazing!!! our first time having rolled ice cream in the city. Super nice and helpful staff! Definitely will come back

Arrived 15 minutes before closing and doors were already locked, workers just stared at is. I understand not taking new customers when serving hot food or at a sit down restaurant close to closing, but it's a little ridiculous for an ice cream shop to close 15 minutes early on a Saturday night read more

Overall a very decent experience. Loved how they had unlimited toppings but it was a bit pricey. The place was not super clean and the restrooms were out of order which kind of sucked. read more

ICICLES - Desserts Near Me - San Francisco, California

The worker Khang was such a hard-working dude. He put so much work into the ice cream. The best part was that he was really cool. His eyes touched me personally. His aura gave me such a nice vibe. He's a keeper PERIOD. read more

Went here two days I a row! Loved the endless topping and that they shout out your name so you know when they are making yours(so you can watch) read more

I came over the weekend. Staff up front was friendly. They had kids making the ice cream at quick speeds. A more chubby fellow was making my ice cream. There was leftover shavings of ice tucked in the corner and while he was as you could say "chopping" it all up. He included the dirty ice in the ice cream. It made me nauseated seeing that. Ice cream was mediocre. I ordered the Oreo blast. The setting in the shop was bright was nice. read more

Walked in on a whim. We first saw this in Thailand. Fun concept, great customer service, and very tasty. This is a very rich dessert and can easily be shared by two. I got the coffee ice cream and added almonds. Hubby got peanut butter and banana. Manager came over to see if we liked it and gave us ice cold water bottles, which was much appreciated after the rich custard-based ice cream. Be prepared for a line, but it moves quickly. read more

The service was great, the workers are really friendly. It wasn't really a long wait which is nice and when I got it the presentation was the best I've ever seen especially from the homie that is fat idk his name but he is the best with good service and always friendly and have a big smile. The fat kid was also cute and I think he a keeper fr. I got the oreo blast which was good. read more

It's absolutely delicious, the people who work here are fantastic, and you get served quickly. There is nothing to dislike about this place. read more

It was an excellent desert very nicely prepared and a pleasure to see the whole process I definitely recommend it