Great service Reasonably priced…read more Professional envt Cooperative and friendly to work with

My new go-to place to get my eyebrows threaded! Anju Aunty does a great job and pays close…read moreattention to detail. She's very sweet too :)

Anacecilia is the BEST at waxing!! I made the mistake of going to another location and not going to…read moreAnacecilia one time because it was more convenient for me that day, and I will never make that mistake again because there is truly no one who waxes like her. She makes you feel comfortable, does not hurt and is lovely to talk to! Everyone needs to go to her! : )

The hours here are pretty good, they are open pretty late into the evening except on Sundays. It…read moreis towards the back of the row of store so there is never any issue finding parking. The waxers do book up so you definitely need to plan more than 1-2 weeks in advance or be flexible with who you see. I've had a few times where there was a 10-15 minute wait, but usually this location runs on-time to when your appointment is. The whole place could use a really good deep-clean, and some of the lobby furniture is ripped/cracked, but the wax itself and esthetician tools in the rooms seem clean and sanitary. Highly recommend Christina and Ana Cecelia for body waxes, and Soma for eyebrows.

My experience with the salon in Madison has been amazing. I chose them for my first waxing, as I…read morehad waited until my mid 50s to experience waxing. I was nervous and was met with the most compassionate, kind and loving people ever. They were professional and kind and put me at ease. This is not just a salon, but a group of individuals who care about everyone and I have been going to them for services for several years. I am so grateful for the care and commitment that they show. Arum and Kathy are like family for me now and I will always be grateful to them. I believe that everyone who walks through their door will feel similarly. Thank you and blessings, Diane

I had an all around great experience at Waxing The City from the moment I stepped in the door. The…read morereceptionist was very warm and welcoming. I only waited about 5 minutes before my waxer came to get me which was great since I was a bit early too. I saw Kathy for a brow shaping and she really did a fantastic job. She actually listened to what I wanted (unlike one of their big name competitors, who I've been sporadically going to over the past few years due to being roped into their wax pass). Speaking of, I love that there's no one breathing down your neck to buy a package, buy add on products, etc. I will definitely be coming back to see Kathy!!!

Absolutely enjoyed my first waxing experience at Radiant Waxing. I've been looking for a waxing…read morestudio that uses Soft Wax and had experience employees. I booked a Brazilian wax via their website and for new customers you received 50% off your first wax. I thought why not try it out. The ease of booking online was great and I liked that there were time slots available for my needs. My appointment was with Michele and she made me feel so comfortable from checkin. She has many years of experience and gave me great breathing techniques to get through those moments (ladies you know what I'm talking about!!) she was really easy to talk through and even asked about my prior experience. This is the first time in a long time where my Brazilian was tolerable and I attribute that to the soft wax but also my waxer. I am excited to get back on track and see how my body does with the soft wax.

This place discontinued the service they were offering to me after being a loyal customer for years…read moreand spending thousands of dollars at their establishment. They called to cancel my appointment with one day's notice, leaving me a cheery voicemail, apologizing for any inconvenience . Management never returned my phone calls when I called repeatedly asking to speak with somebody. And they continue to send me emails, reminding me to book an appointment for service they no longer offer. I have heard from former employees that management treats them poorly, messes with their schedule and has no respect for keeping customers aligned with the person who you have established a relationship with. To me this demonstrates a disregard both of their employees and their customers. I understand that businesses can choose to make decisions based on a variety of factors. I am not writing this review based on their decision. I am writing this review based on their handling of their decision, which, in my opinion could not have more poorly. Before all of this, I was happy with the establishment for years. i'm sure there are good people that work there who provide great service. However, I cannot overlook the way I was treated and the ongoing insult. Emailing me encouraging me to book an appointment.

Still going to Alyssa 6 years later! She is still the absolute best! Always cool, always fun. My…read moreappointments are painless and I leave super smooth each month. Book her today!

Came across this location on my search for a new wax location and I'm so glad I did! I reviewed…read moreonline on who is the most recommended cerologist and chose Viannet who was AMAZING. Not only is she beautiful but her soul is as well. She made my experience phenomenal, conversation was heart warming and she made me feel safe and taken care of. It was such an great experience to come back into the waxing routine and I'm already booked with my next one with Viannet! 10/10 recommend !

My friend and I went for spray tans here. There was a literal child behind the reception desk, a…read moreyoung boy (I'm not joking; I don't know where the adults were). Needless to say, he couldn't find our appointments. He managed to squeeze us in, apparently by giving us some other woman's timeslot bc she showed up pitching a fit during our sprays. We asked where to go for the service. And instead of going behind reception to the salon rooms, we were sent back out the door to the salon, up a few flights of stairs inside an old apartment building. When we got to the piles of black garbage bags stacked in the hallway, the door to the spray room was to the right. There's a tiny, shabby waiting room, if you can call it that, and a janky storage room/janitor closet. Plus, the woman getting sprayed had left her stuff all over the one chair, open handbag and everything. The tan itself didn't really look like much, except on my face, which was really dark. But everywhere else you couldn't really notice it. So, nope. Would not recommend. PS: If this review convinces you to go here, be prepared to get totally nay-nay except for disposable paper undies.

I was SUPER impressed with Rosana (the owner, but also a wax specialist herself) on our second trip…read moreback to Girl from Ipanema Spa. Not only was she super personable, but she also really cared about making sure my eyebrows were moving in the direction I was trying to go. She took the time to talk through different shapes with me -- it turns out I like the straight shape look -- and showed me how I could get there with a growth encouragement product at home. Rosana showed such incredible expertise too, drawing out the symmetrical lines I should strive for to achieve the look I wanted. I absolutely appreciated the time she took to make my appointment successful. They have good covid measures in place too right now, with a temperature check at the door, a big jug of hand sanitizer on the front desk, and masks required all around. I'd be happy to go back to see Rosana again.

It was so easy and convenient to book online. It was my first time there and they took me right…read moreaway and reassured that the pain would be minimal and WOWWW! The best wax I've ever gotten. I've done chocolate waxing, sugar waxing, etc but I love their wax! I also really loved my waxer Flo, she made me forget I was even getting a wax haha. It was quick and honestly painless. You must check them out. I also love that I was able to tip using venmo, very very convenient. Will definitely be back!

I read great reviews about this place on Yelp and decided to try it for a wax instead of another…read moreoption down the street. I was really happy with my choice. I arrived a few minutes late and the woman who helped me was still so friendly, and I was in and out within 10-15 minutes. She did a terrific job at making me feel comfortable and welcome, and the wax hurt way less than other places I've been. When I mentioned this to her, she said they use a product designed for sensitive skin. Whatever it was, I could actually tell the difference!

I love the way they apply color and re-shape my eyebrows! The ladies are pleasant And the price is…read morepretty reasonable for the services. I would recommend them to friends and family.

I came yesterday for a clean up and told the lady I am growing them out and just wanted it shaped…read moreup. She almost took all the hair off, all the progress i made gone. I will never be back to this place. My brows haven't been this thin since 2023. I didn't realize the damage until i washed my face and seen how sparse they look which i am not used to. My eyes were still adjusting after she did it in the salon so i realized this later that night. I am so ANGRY!