We waited almost 20 minutes just to be acknowledged, even though the waitress clearly saw us (and made eye contact) and wasn't busy for at least 15 of those minutes. No smile, no greeting -- just a flat "do you know what you want." Customer service is a skill she simply does not possess. I couldn't order the BLT because it was after 10, even though I was willing to pay the higher non‑value price. That part is on IHOP as a company, not the waitress. But when I suggested ordering the items separately, she just said it wasn't possible and made zero effort to help. We ultimately left because of her attitude. No smile, no apology, no basic courtesy. Just a rude, dismissive experience from start to finish. read more

Whoever the cook(s) are now they did absolutely amazing. Great portion size. Service excellent. Ambiance quiet. Well it was 2am. I get off work late. Definitely will be coming back for those late nights cravings. read more

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IHOP late at night, and I was hungrier than waffle House... I was really in the mood for an IHOP omelette atmosphere : 2/5 super clean, recently renovated but this fat guy with high blood pressure, was cold from the wicked breeze inside! ( they were too busy for me to worry them about moving) service 4/5 got the job done, friendly enough. food 4.5/5 I went with the Colorado omelette I'm too lazy to look up what it is but it was a ton of meat cheese and green peppers, with a side of regular pancakes. fresh, hot, delicious juicy.. everything it should be. I think it's a sign of the times that the only syrup on the table now is the regular syrup, I presume you have to ask for the flavors. son went with the chicken fried steak and gravy... I was not a fan whatsoever I can't tell you that there was necessarily anything wrong with it... ( maybe the gravy? ) but food is like art, everyone has different tastes, his came with tre leche pancakes, again not a fan of just tasted like solid sugar... but twas his food and he liked it. all in all considering what this IHOP has been through over the years ,this was a very enjoyable experience, I would definitely want to come back again. read more

IHOP - Colorado omelette. - Breakfast & Brunch Near Me - Hot Springs, Arkansas

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Service was good. Brunch burger was good. Side salad is disappointingly bland and uninspired. read more

IHOP - Salad - Breakfast & Brunch Near Me - Hot Springs, Arkansas

This was Thanksgiving. 10 of us showed up as we don't like the traditional Thanksgiving meal. Our waitress was amazing! She got everyone's order perfect and all our meals were set before us all at the same time! She had her co workers help carry our meals to us and got everyone's right! I was very impressed, as were all of my family. Looking forward to next year. I'm from out of town to see my grandkids and in-laws and daughter. Very very happy! read more

Exceptionally crowded for an IHOP, blame it on being in a tourist city during spring break, but for good reason. The food was standard, nothing outstanding from any other IHOP, but the service saved the day. The waitstaff was courteous, accommodating , and kept our glasses full. It didn't take long to place our orders, the food arrived in a timely manner, and the check showed up at the exact moment we were ready to leave. You could tell the waitress had experience and appreciated her job. That makes a world of difference! Forgot to get any pictures of the food, but the taste matched the presentation: top notch. I know I said standard, and overall it was, but the spicy poblano omelette stood out from other IHOPs like the ones in Russellville or Fort Smith. A perfect amount of peppers and chopped steak all covered in the delicious creamy poblano sauce combined with a generous serving size that felt like more than three eggs made for the ultimate breakfast omelette. I didn't even need to eat the hash browns to get full (but I did). Kids had their silver dollars and chicken and waffles, wife had her sampler platter (per the norm), but NOBODY had an complaints. Ambience was a little too much with all the bustling and each patron trying to talk over the other, but we were in and out pretty quickly with full bellies and contentment with our choice. Not the first time we've stopped at this particular IHOP and won't be the last. read more

IHOP - Well, yeah. This is it. - Breakfast & Brunch Near Me - Hot Springs, Arkansas

our server (perla L) was not attentive, was very rude when approaching our table, and we had to stop her several times to get anything from her. when approaching the table she didn't say anything other than "what do you want to drink?". only reason we even knew her name was because our ticket had her name on it... not impressed ma'am. read more

The dirtiest IHOP I have ever seen! The floors and booths are absolutely filthy. Don't even go to the restroom in this place! Service was good and the food was just OK. read more

Went there late night after several hours in the local ER. We were craving the pancakes, eggs, hash browns etc. Even at 1:30 in the morning the service was punctual, food was perfectly prepared and the price was right! read more

Hot Springs, AR - The hostess and waitress were great. The acting manager for that morning was TERRIBLE! She was rude to my group and to the other employees. The staff kept apologizing for the manager and I assured them that I understood it was not their fault. The manager should NOT be in any kind of role where she deals with the public! Horrible representative for any company. Update 12/6/2021: Ihop had the manager Angie contact me about my review....the weird thing is that my friend wrote down the name of the manager on duty at our visit....AND GUESS WHAT,,,,HER NAME WAS ANGIE TOO!!! Coincidence? Doppleganger? Trying to pretend that the matter was taken care of by the same person mentioned as the rude manager in the first place? Not sure about all of this, but I have added a copy of my original receipt with names on it. I do not want a free meal or coupons. I want an apology to myself, my guests, the employees and maybe even some extra training for the manager. Obviously this review was considered a joke by IHOP. I will be contacting IHOP in other ways, so maybe I can be taken seriously. read more

IHOP - Breakfast & Brunch Near Me - Hot Springs, Arkansas

Last nights service was horrible. Started off that two large groups came in right behind the two of us. Our order was promptly taken. Yet the decided to cook all the food for the two large groups first. Once they decided to cook ours it was done correctly. Completely left smoked sausage off of one meal, and somehow manage to serve scrambled eggs instead of over medium. Sent it back, they replaced nothing, reserved same plate of food with the smoked sausage added, still had the scrambled eggs on it. Then after complaining again, the brought out two eggs that I would not even consider sunny side up they were so raw. At this point I was done, the sausage was Luke warm and everything was cold. read more

Omg, Rude curbside services. Asked the lady for sauce since the person on the phone hung up quickly Before I could ask for it. She said she would bring it and never brought it back. read more

IHOP - Lastly, I get back to my room and i loss my appetite when I saw hair on my sirloin dish. Over it! - Breakfast & Brunch Near Me - Hot Springs, Arkansas

This location was doing a GREAT job with safety precautions. They are back to being open 24!hours a day, read more

IHOP - Pancakes - Breakfast & Brunch Near Me - Hot Springs, Arkansas

Ordered a fajita omelette and asked for no onions, got onions in my first one so i asked if they could remake it, they remade it, haven't been in the mood to try and eat it because that one made me throw up because i literally cant eat the onions. Well decided tonight that I wanted to eat the remake, well low a behold not only does it have onions but apparently they wanted to be petty and add mushrooms as well. I order this Monday morning about 1-2 am. So money in the trash because I couldn't eat it either. read more

We did an online reservation via yelp and got there to be seated. We got there and the lady said they do not honor online reservations. Please remove this from your list of services. Very inconvenient as we drove all the way over there and ended up being over 30 min wait, so we left. read more

We came to IHOP for breakfast an hour before mom had to go to work. We got our drinks relatively quickly and made our order to a lovely and polite waitress. We were then left to sit for 45 minutes. Mom had to leave before our meal came because she had to go to work. I understand if there is a wait because of a rush, but that was not the case. We didn't get our meal until 10:50. The meal was okay. Nothing to write home about but okay. It's just very disappointing that we couldn't all eat our meals. read more

The service was great & food was yummy! Our waitress had patience when handling the 3 young boys orders.

took 10 min to get seated and another 10 for the waitress to come take order. After waiting for 30 min the manager came out and said our order was just put it. It's been 30 additional minutes and still no food. a group came in 30 min behind us and they have their food. time to walk out read more

I'm not sure how long we sat before we were noticed. Finally our waitress came over to tend to us. She was rather unkempt and sweaty. We ordered a pancake meal for the kid and a short stack for me. The Hubs got a drink only. After our food came, the waitress checked on us after the food was nearly gone. The food wasn't great but wasn't terrible. We weren't in a hurry and didn't need anything but that's beside the point. Several wait staff were in a closed section rolling flatware. They noticed when we left by wishing us well. It would have been better if we were noticed while dining. At least when our waitress did tend to us she tried to be pleasant. read more

IHOP - Elf on the Shelf hot chocolate - Breakfast & Brunch Near Me - Hot Springs, Arkansas

Me and my family were looking for a place that was open and IHOP was the only twenty four hour place in our area. So being my family we decided to check it out. But to our surprise it was definitely not worth the wait. There was a spider on the wall the food was not worth the money the only thing that was decent was the waiter he was the type that should be working at chick- fa - la. Not IHOP! And to top it all off an employee quit while we were in there! read more

IHOP - Spider on IHOP wall - Breakfast & Brunch Near Me - Hot Springs, Arkansas

Came here for lunch and got breakfast. Food was very good and service was okay. Had the ham and cheese omelette the portion size was huge. Which i enjoyed. Got to even take half of it home. Would definitely come here again just for that omelette. read more

IHOP - Breakfast & Brunch Near Me - Hot Springs, Arkansas

This restaurant has a hygiene problem. My wife and I ate breakfast here on a Monday morning. I found hair in my grits and there were ants crawling on the table. We don't plan to return. read more

Dined at IHOP early this morning with my wife. I had the breakfast sampler and she had the stuffed french toast. We both shared a chicken fajita omlet the food was very good but the service was outstanding and very much worthy of praise! We were waited on by Chris and he went above and beyond to provide a wonderful dining experience for us! He was both extremely professional and polite and offered wonderful substitution alternatives on my breakfast sampler! Chris is an asset to IHOP and made our morning! We will definitely return and request Chris as our server! Thanks! read more

I went in for the minion experience and that is not what i got. The minion was no where in sight so I did not get my photo op. My waitress also didn't like that I didn't want banana pudding on my minion pancake (i felt as though it would make it too soggy). Overall it just was not the minion experience I dreamed of. Oh and my friend threw up in the bathroom and she did not enjoy that. read more

The wonderful changes made here with customer service and food prep is awesome. Thanks for perfectly cooked food, served perfectly and at a great price. read more

Best ihop ive ever been to (and i honestly dislike ihops because most of them i have been to were nasty), food was perfect and delicious, our waitress (pearla) was the best waitress ever, perfect service. I saw her look our way and check on all her tables even tho the restaurant was PACKED! Glasses always full, knew the menu when i asked questions, and shes even bilingual. bathrooms were clean and table area aswell. We will be back next time were in hot springs. Thank you for changing my mind about ihops. read more

Great staff here. Always pleasurable to interact with. Best place for great pancakes in HS.

Waitress and staff was absolutely amazing. Food was super Good also, everything came out hot and delicious. My husband and i are so happy that if we are hungry at 1 or 2 am in the morning we can always count on IHOP to be there for us! My husband and I ate our breakfast and it was so good we ordered 3 more big plates filled with delicious biscuits and gravy ,pancakes ect. After eating our second course breakfast there we decided to order 1 large chocolate milkshake to share. They definitely know how to make there food and milkshakes. Just absolutely amazing. My husband and i will definitely keep coming back . read more

Dined at IHOP early this morning with my lady, I had the breakfast sampler and she had the stuffed french toast. We both shared a chicken fajita omlet the food was very good but the service was outstanding and very much worthy of praise! We were waited on by Chris and he went above and beyond to provide a wonderful dining experience for us! He was both extremely professional and polite and offered wonderful substitution alternatives on my breakfast sampler! Chris is an asset to IHOP and made our morning! We will definitely return and request Chris as our server! Thanks dude! read more

Do not go! We were told it would be a 15-20 minute wait. We left after 45 minutes. The management was awful! We did not personally interact; however, we saw how she treated the employees. She yelled at a kid for "not writing down the times people arrived." He wasn't in charge of taking names, another employee was not doing her job. (The same one who underestimated the wait.) The waiting area looked dirty and not kept. We were worried about what the kitchen looked like. Would not recommend! read more

Stopped by to eat breakfast and it turned out it was a short stack for .58 day. Our waitress, Christine, was fast and very courteous. From the person who greeted us, when we walked it, to our waitress, to our food, everything was impeccable. It was fast, the food was hot and tasty. read more

IHOP - .58 short stack today - Breakfast & Brunch Near Me - Hot Springs, Arkansas

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My wife and child have been semi-regular patrons for around 7 years. There has been a noticeable decline over the last year. Today's breakfast included a long wait (30+minutes) to receive our meals with a server change in the middle. Food quality GOOD as usual. My potatoes took an extra 5 minutes. The waiter was MUTE and avoided any eye contact or basic service courtesy whatsoever. Since this community is so limited in great breakfast options, this place seemingly has success b/c of it's location and name brand recognition despite its numerous shortcomings as described by many others. We are taking a break from visiting at least for now. read more

Me and my family are on vacation from south Louisiana and I must say this was the best IHOP I have ever been to anywhere. The food, service, and atmosphere were all amazing. What put it over the top was that we went in 30 min prior to closing, and it could not have been better. I would give it 10 'S if I could. I can't say enough about how great the Service and Food was. Props to the staff that was working tonight 9/10/2020. read more

I don't expect gourmet food at IHOP, but I would prefer it to be edible. Today our food was horrible -- raw eggs, cold sausage and pancakes (butter didn't even begin to melt on the pancakes.) But the 1-star rating is for the super rude manager who came to our table AFTER the waitress had handled the poor food issue. I'm pretty sure the "IHOP policy" that she was quoting does not include serving raw food nor being rude to the customers. read more

Extremely dirty. Right away knew that we would have issues when we saw 6+ print out papers taped to the door. The print outs were saying things like "due to cold and flu season bear with our short staff", and "banks are closed on holidays, we won't need accept more than $50 in cash". They were posted everywhere, as if six rude pieces of paper were going to make up for their short comings We were our waitresses after-thought table. The floors were filthy and all the cups/plates were either soaking wet straight from the washer (not even kind of dried) or looked dirty. The hot chocolate I had was greasy and my pancakes were cold. If you're a germaphobe like me, avoid this place. read more

Ok...I've always loved IHOP. Of course I jump at the chance to have .57 Short Stacks. Problem is they were unprepared for the rush according to the staffing that we saw today. Surprisingly, our cakes arrived warm, and our sausage and bacon was cooked exactly the way we asked. We waited a moderate amount of time to be seated, which was expected. However, it took an extremely long time to be served. We have been to this location many times...always in the morning. This is the first time we ever came here in the evening...not impressed. read more

IHOP - New Menu with new prices - Breakfast & Brunch Near Me - Hot Springs, Arkansas

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The food was great and our waitress was very sweet but we were placed in the corner and not spoken to asked if we needed drinks or anything until about 10 minutes later Amanda the manager I believe was very rude she spoke to everyone but us it was such a terrible experience I don't recommend going here read more

Service is awful. Make you feel like your a burden and inconvenience to serve. Nasty seats server picks up trash off floor does not wash hands. Real dissatisfaction. Makes you wonder what goes on in kitchen?! Last visit we make.. read more

Waitress is nice and has been prompt. But our order has been in for 40 minutes. (Breakfast for 2 people). And still no food in site. That is at 50% occupancy due to Covid. Does somebody need to train the kitchen maybe? A breakfast place should have about a 6 min cook time on eggs. Won't make this mistake again unless we have 2 hours to hang out Waffle House would have food ready in 5 minutes read more

I have been going to this IHOP 3 times a week for going on three years and I have never had any issues apart from occasionally having to send my eggs back because they were not Cookedcooked to my liking. But Each time the problem was resoled by the manager. I have grown t know the manager and she is a good person. There are a lot of negative reviews concerning a particular issue most of which are by persons not even there. And recently by a disgruntled former cook who quite frankly was the one who was responsible for my returned eggs. I say get over it and move on. read more