I'm not a huge fan of IHOP and I've had some shotty experiences at multiple locations across the country. This one on Craig Road next to the Howard Johnson is alright in my book though. Service was friendly and the food was not too shabby. I ordered the chicken and waffles. It was supposed to come with honey mustard but they brought me ranch dressing. Whatever. I don't care much for ranch but I was not going to argue over it. I don't use much dressing for my chicken anyhow. My mom ordered the pumpkin pancake combo with hash browns, eggs and bacon. I was shocked that she finished her plate. She tends to be a light eater. Either the food was simply that good or she was absolutely starving. My step dad got some other combo. I think I saw pancakes, stuffed french toast, eggs, hash browns and toast. A total carb fest with a splash of protien. Whatever he got he enjoyed. And both my mom and step-dad were happy to see butter pecan syrup on the table. I used traditional. I guess I'm boring that way. When it came to settle the bill the 20% discount for being a Howard Johnson customer was not applied right away. The staff were quick to admit the error and ready to fix it. They were even good enough to bring the new receipt to our table having seen my step-dad hobble up to the counter with his bad knee the first time. For this level of service, IHOP gets all the credit that is due. read more

I finally made a yelp account just so I could leave this review. I used to come here every weekend with my kids but it's been a few months since our last visit. (For no particular reason) I'm not sure if there has been a change in management but this visit has not gone well. If my kids weren't set on their cupcake pancake breakfast I would have left a long time ago. After the hostess seated us it took 19 minutes before I was finally acknowledged, by the hostess, who apologized and took a drink order. Upon bringing the drinks, the hostess took our order by memory. So after 24 minutes we were finally making progress, albeit I'm concerned the order is not going to be correct. My concerns are confirmed when about 5 minutes later the server for our section finally comes to apologize that she was not aware someone was in her section and she relays an incorrect order from the hostess. We're the only patrons on this side of the restaurant and there are only about 4 more parties here. So I'm not sure how our service became so overlooked. Regardless i had to correct the order the server relayed to me and after about 30 minutes upon arriving I'm uncertain how the rest of this experience will fare. But this will be my last time patronizing this location. read more

Was told they deliver to Nellis Suites. Too bad I'll never know because no one answered my 6 attempts to call at 5pm.

For the last few months I have noticed a sewage smell in the restaurant and it's really off-putting. I went so far as to ask a server there and she said something along the lines of that there's a sewage treatment something or another underground and they can't do anything about the smell. The smell is even worse in that bathroom! It's hard to enjoy your average IHOP meal while smelling sewage. read more

This is probably one of the worst breakfast spots I've ever been to. My girlfriend and I ordered French Toast, The country fried streak and eggs, a hash brown and pancakes. First of all I asked how much coffee was only find out it was $4!? I went for the French toast hot chocolate and it wasn't hot at all, more like room temperature chocolate. The steak was dry and the gravy was terrible and cold. The hash brown taste like soap and I couldn't bother to finish it. The only reason I'm giving this a star is because of Gabriel our server was very nice. We will not be returning to IHOP ever again. read more

Well our waitress disappeared after giving us our drinks so we had to wave our hostess down to take our order because we were starving. Ultimately the hostess made up for the waitress disappearing. When the waitress reappeared the hostess kept taking care of our table. Guess the waitress was too embarrassed to come back. Lol ... Good food though read more

The waitress was not friendly and didn't check on us. Food was ok, pancakes were a little under cooked. The cold brew coffee has milk in it , I think that should be advertised. I was surprised when I ordered it, had to request coffee and ice instead. read more

I could give minus stars I would service is terrible food was terrible and the floors were filthy coffee was ice cold remembered you never go back here again. read more

This IHOP is super rushed. Omelettes come out runny and cheese are not melted. Quality is not a priority at this IHOP.

The waitress was very nice but she was alone running around trying to cover everything. Ordered a ceasar salad but they do not carry it. So I ordered a house salad which came without croutons. I asked for some but it is not something they carry, how can you not carry croutons at all? IHOP is a BYOC (bring your own croutons) type of place. Is this America we are living in? Get croutons back on the menu or the terrorists win! read more

The manager I believe his name is David was awesome!! He sat us and took our drink order as soon as we sat down. I noticed that the employees were great full and happy to have him around because he seems like he really cares about service. We ordered or meals and He noticed our food wasn't out yet so he went and told us our order was stuck in the machine so he was going to give us a discount for the wait. We didn't even realize it was taking awhile so when he informed us we were surprised but very happy and great full. I've never had better service. read more

No one was in there for dinner. Except for a homeless man who went around begging at the tables. He eventually asked a waiter (who was sitting at a table on social media) and he gave him some money. I never got my water refilled and although the waitress was polite, she never checked back in with me. read more

Slowest service ever. Took 10 min to get a server. Ordered, 5 min later the food was in the window. 20 min the food sat in the window. I got my drink after I finished rating. U know what it's like eating eggs with no drink after they have sat for 20 min... finally got my drink with a complement of "well at least it got here right!?" Sad because IHOP is usually great. read more

This place used to be great. I don't know what food they are using now because the food is bland and has no flavor. The staff there are not good with customer service. A person should not have an empty cup for more than 3 minutes especially when the place is not busy at all. The waitress should come around and ask "How is everything?" And none of them do that. The only thing they do is refill your drinks after they been on their ohine for 10 minutes asking about friends while laughing and giggling. I would not reccomend this place to anyone. read more

I just wanted to share my recent experience at this particular ihop since every time I went last year to eat there it was at most 4 or 5 times and I don't even know how it was that many with how horrible the service was and the store looked besides the management being rude and not willing to help took my two daughters last weekend to go eat dinner around 7pm the waitress was very rude and we did not have a good experience, the following morning I called and asked to speak to the General manager Tommy he listened and let me rant and rave on how much I hated ihop and never wanted to step foot into one. So he invites me back for dinner that evening which I told him there's no way in hell I will step foot in ihop again. He was very sincere and kept asking me to bring my daughters back for dinner we couldn't go that night so he said no problem come the following please so I can take care of you. I took him up on his offer and am I glad I went from the minute I walked in it was probably one of best experiences I have had at a restaurant Tommy greeted us at the door sat us at our table and even took our drink orders and brought us our drinks!! So glad I took him up on the offer to go back and give ihop the opportunity again and to meet him keep up the good work!!!! read more

We arrived at 11:45. My husband ordered oatmeal. I ordered a regular combo. After waiting for 20 minutes ( only 2 other tables tables were occupied) I get my plate. Egg was runny I ordered medium. My pancakes were minus bananas and strawberries. Talked to manager told her my hubby didn't want the oatmeal anymore. She was very nice took price of oatmeal off and they still brought it out. Forgot the bananas. By this time we were behind schedule. Ate what we could. Maybe we just came at a bad time. But one of my pancakes was raw in the middle. At ihop ? Oh well. We still left a decent tip. I won't be going back. read more

Service was slow and once I received my eggs; they forgot to take the shells out of the eggs.

They have very BAD SEVICE, they take forever to bring your drinks and ask for your order.

I don't go to IHOP often, but I was craving breakfast food and found this where I was at. IHOP is overpriced... For a $15 meal, I feel I can get it for half the price at Denny's. If a meal already comes with multiple sides, then it's already pricing. Otherwise, to add sides, everything costs money and the cost adds up. I had a spinach, mushroom, and sausage omelette with egg substitute with hash browns and it was good, but not filling enough. My friend had some french toast, pancakes, sausages, eggs, and bacon, and did not enjoy most of the stuff. It was just ok. Service was fine. They do give you a whole pitcher of coffee which is nice. read more

I stopped in today at around 8:25pm a server walked up to us and stated the restaurant was closed for the evening. he didnt give a reason just insisted they were closed. read more

Constantly disappointed by the experience at this location over the last 9 years. I've been there probably 10 times. There is always a dirty coffee mug, incorrectly served breakfast plates, luke warm food and dirty booths. Its close to my house and cheap for the kids to eat. The servers are always nice. Those 2 things earned it a 3 star rating. If you want a better experience we like the one on Decatur. read more

not happy with the service here at all. our waitress was ClaudiaA who disappeared and didn't come back for 20 minute increments which led our food to come out cold and 20 minutes apart. I will not recommend this place to any friends or family visiting in the area. read more

I typically avoid IHOP and I should have stuck to my guns on this one. Newly constructed and close to Nellis so I decided to go against my better judgement. Bad idea. Service was OK but I am finding that good service around Vegas is scarce. read more

Me and My Co Workers eat here on Many Friday's. The Service in the Morning is the best. The two Servers and the Bus people are spot on. The Latina Server is the best I ever seen. I forgot her name. But I was disappointed once when I walk in and she was off. The other Server said in a joking manner. Oh I trained her. So you won't lack in service. And she was correct. This Manager has the best two servers I have ever dealt with. R&L Drivers who come in on Friday's Thanks Ladies for the friendly and fast service. read more

Not bad the food could have been hotter ! Staff was very nice and made sure that you had what you wanted .

Awful service. Went in to get a simple breakfast and had to wait to eat because we had no beverages. We waited for 10 minutes before the waitress saw me looking around for her. When she came to the table she said do you need something? read more

I enjoy eating at this restaurant. There are two amazing waitress. Their names are Bang and Sydney. Their server numbers are 205 & 175. If you ever visit this location ask for one of them. Not saying anything bad about the others but these two are CONSISTENT!! Renovations are amazing and quality of food is on point! read more

I don't know how the service was but judging from the interaction atv the door it was probably worse. There was no one at the front when we walked in. We noticed the girl to the side chatting with another server. She just looked at us but didn't even acknowledge us. After about 40 seconds she came over and got our name. While waiting 2 different parties of 3 came in, the girls didn't even look at who was next or who came in first she just looked to the ones closer to her and sat them. After those 2 parties were taken back we asked why they were seated before us, we were 3 also. She didn't even apologize or try to make it right, she just stood there with a blank stare. We just walked out. Never again though. I'd rather make the far drive to a smaller place where I know we'll get great customer service and even better food. read more

IHOP is a good restaurant, with excellent wait staff, but the general manager, David, apparently isn't concerned with details. All weekend, they were out of lemonade. How hard is that? You can do better David! read more

I came to Vegas for work and on my way out I decided to stop by here for breakfast. I loved that the sever, Claudia, was bilingual! I speak English only but I loved seeing her interact with other diners in Spanish. I had returned to my car to discover a flat and while they didn't have a phone book to borrow (who needs one when you have Internet, though?) the General Manager, David came out and asked if I needed help and he assisted me in changing to my spare so I could get to a tire repair center that was covered by my insurance. I did wait a few minutes but he was just making sure his staff was doing alright. But I've never met a manager that was willing to do such a thing for me. Thank you to everyone at this location. Best service I have had in a Vegas location yet. (: read more

Ok just came in..hope it gets better..I will finish review after we eat.. uggh wait time was forever... but food was good my hubby loved his so much he must have mentioned it 6 x .... read more

I give it one star because they told us our food was about done and then 20 minutes later we still didn't have our food. When we got our food it was cold and hard. We asked for a re feal and 15 minutes later we didn't have it. read more

This restaurant had horrible service. We had to wait for half an hour for 3/4 of us to get our food and they gave us small portions. The waitresses were taking their time and never asked us if we needed refills for our drinks even after constantly walking passed us and making eye contact. Our waitress didn't write any of our orders down causing one of the meals to be served wrong. The cooks were on their phones and proceeded to cook without washing their hands. Our waitress was serving people who came after us more than she was serving us and we were not provided with all of our proper silverware. read more

Pancakes cold. Country fried steak over cooked. Only good thing about this place was the kind server. NEVER come here again.

HORRIBLE! It took them about 15 minutes of walking past me to even seat me and then another 45 minutes to get my food. The pancakes were soggy and the eggs were colder than the 30 degree temperature they keep in this place. Ice tea dusty as fuck. The silverware was dirtier than a goodwill floor. Never in my life have I been so triggered. read more

Good food and good service. We didn't wait long at all for the food; we went Saturday night at 10pm. It was clean inside

Worst IHOP ever. Fries burnt, waffle burnt, I had to chase my waitress around the whole place just to get my coffee creamer. Never got my second drink. Put the bill right on the napkins we were using, face up and taped it multiple times to make sure we saw it. The only saving grace that keeps me from giving one star was the buser. He was more helpful then two servers. read more

Fast service but absolutely horrible. Order wasn't correct had to continuously call server over to get corrections and tell her to clear the table of cups and plates we were clearly done with. Server acted like she wasn't listening at all responded with okay to everything yet everything came wrong. When paying the bill to leave the cashier asked how everything was and when I said bad she didn't follow up at all just took my money. Will not be going back to this location at all. read more

They just can't seem to get the orders right. First time I ordered a breakfast combo with 4 cream pancakes. They brought me 4 regular pancakes. I ate them, but told them it was the wrong order. The girl that served me (Brisbane), just slammed the plates in front of me without any eye contact and without saying a word! Next time I ordered the same thing, pointing out the order was messed up last time, so please make sure this time it will be the right pancakes!!! NOPE... too much to asked for, obviously!! Again she served me the plain pancakes, although I tripple checked, if she got it, that I wanted the 4 cream pancakes!!! The place barely had any servers and a hostess, that was nowhere to be found. I was waiting for my check, but after 15 Minutes I decided waiting at the cashier in the front for another 10 Minutes. Better go to a place, where the service is up to standard and the servers are actualy listening. They won't get my money anymore for sure! read more

During EDCLV 2014, I stayed at the Value Place next door, so I gave this IHOP a try and was pleasantly surprised. Over that 4-day stay, I went twice and each time given great service and good food. My most recent visit was yesterday and I witnessed another table giving the manager, David, a tough time about waiting too long and demanding that the food be free. He nicely told them that he would go check the security cameras to see how long they had been waiting so he could ensure that wouldn't happen again. While he went to check the cameras, those guests left quickly! Obviously, they just wanted to complain in hopes of a free meal. How disgusting but par for the area. We were seated promptly and with a smile. Our server happened to be Dawn, an assistant manager, who gave us lightning service, drink refills without asking, and the VIP treatment. But wait, she did that for all the guests in IHOP at that time. I question the other less than stellar reviews for this place as over the last 3 months, this IHOP has been consistently good. I would not hesitate to go back to THIS IHOP, other IHOPs not so sure. read more