Tasty and decent prep time. Servers were friendly. Clean and stocked tables. Clean restrooms. read more

Walking in me and my son were seated quickly. The waitress came and took our drink and food order. The drinks came out pretty quick. The food didn't take too long maybe 15 minutes. And that was the last time I seen our waitress...my omelette didn't look like the one in the pictures but it was pretty good. It was full of steak meat. The pancakes were really dry. The sides of bacon were small. I ran out of water about halfway through the meal and never got a refill because I never got to see our waitress again. A different waitress brought my ticket and I ended up just using the ihop app to pay the bill. All the food in the picture was about $60 so it wasn't cheap and I don't think it was worth it overall. Server was friendly but service is pretty poor. The place wasn't busy yet when I was eating but it was starting to pick up. Hopefully service did too. read more

IHOP - The new Colorado omelette with pancakes and extra bacon - American Near Me - Los Lunas, New Mexico

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Wow! Just wow! I came in after years and they have improved my server Tabitha was amazing! Also the food came out quick it took us a little bit tho but that's no problem there busy. Everyone was friendly and I recommend coming here for a good place to eat in the mornings! 10/10 read more

IHOP - American Near Me - Los Lunas, New Mexico

Every table had food on the floor. The table we were sat at was so bad my feet were sliding around in the food. I watched a server clean a table, wipe the food off the seat, then walk away to stand against the wall. The restaurant wasn't even half full. Nearly all the staff was standing around. My food was cold. Overall it was the second worst experience I've had at a restaurant. If the bathrooms had been as dirty as the restaurant, we would have left before ordering. read more

The food is always amazing as always and the team I go see when I'm there and when I'm at work over there is always awesome in my book and I can't say nothing but good things about everyone over there keep up the good work!!! read more

We decided to stop for food from ihop today. We got their happy hour specials. One of us got the ham and cheese omelet with pancakes the other was a classic steak Burger with fries. The food lately here from ihop has been excellent and very fresh. We are still doing take out even though they are allowing 25% in dining. Stop in and try their happy hour deals from 2 to 6:00 p.m. the price is great and the quality of food is better than McDonald's or Burger King read more

IHOP - Steak Burger and fries - American Near Me - Los Lunas, New Mexico

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I have been to this restaurant a few times for breakfast and once seated found myself each time having to wait 10 or more minutes for a server to come and take my order. Once I placed the order it took an exceptionally long time for the food to arrive and was always somewhat cool because it had been sitting so long. The management there appears to be very poor. It was very disappointing eating there and have stopped going there. read more

Server was very attentive food was very delicious would recommend. Very nice ambient was not rushed to leave.

i couldn't decide between the banana foster pancakes or the pumpkin spice ones so i got the pumpkin spice pancakes with banana slices and banana foster sauce :))) and it came out so good!!!! read more

Avoid this place unless you are ok with average service and very poor quality/quantity of food.

wow!!! New Employees. Gregorio was outstanding. He sat us and took our drink order. Brought drinks out and took our food order. we were served within 10 minutes. This truly was refreshing. It really helps when someone likes their job.He was very polite and professional and we will definitely be back. read more

I am seriously pissed right now! My husband ordered his food a certain way, but when the waitress brought it to us, it was wrong....he asked for it to be corrected, and the waitress' comment was "I can't take your plate back". We called someone else over and told her what the waitress said...just by her reaction, I knew we had been lied to!!!!! This makes us not wantvto come back....we'll see read more

There is a new manager named Abbey at this location and what a noticeable improvement! I stopped eating here because they were always out of what I wanted and service was sllllooow. A complete turn around! Full staff, stocked kitchen, and quick friendly service. read more

The waitress was disgusting. The food was child portions for adults. The food was terrible. I don't eat out often. I paid almost forty dollars for basically nothing. Very disappointed. I'll never dine here again. What a waste of forty bucks. read more

Food is okay for the price. Servers are great. Was asked to do this review by Terry. Wonderful gal! read more

IHOP is IHOP. We came when it was pretty empty. We did not have to wait for a table. Our food came out as ordered. The waitress was nice and attentive. No issues here. The food is pretty much the same across country. Love how they understood what I wanted. I usually get the chicken fried steak and substitute it for chicken strips. This place understood and made it exactly right. Eggs were made the way we wanted! We always stop in Los Luna's while traveling. Pretty good service while driving through. We visit this place about once a month. Good Job! Good job to the Hostess as well! read more

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Rude server Mary?!? I asked for lightly cooked pancakes and she replied you want them raw? Very bad customer service!

No water served or asked if we wanted water. Food took too long to serve after ordering and very small portions

Food was cold, tables all around were dirty. Service was terrible food took over 45 min to get to our table. Server didn't check up on us no refills and the coffee was cold. They didn't even have the creamer I like just plain old non dairy creamer. read more

Horrible service. Inconsistent, hit and miss at best. I want to like this IHOP, I live close and the food has been pretty good. But my wife and have experienced ordering issues more often than not, and our order has been LOST TWICE in two months. We're done. read more

I've come here several mornings on different occasions. It seems they open the doors when they want to which is sad. I've talked to several other customers they seem to agree on this. Ihop could have more business at 6:00 am. Fortunately this hinders their business quit a bit. They need to input the right hours of business on their website. They Do Not Open at 6:00 am. They haven't for months now. I have planned several early mornings for breakfast with the family and were let down by their closed doors. Several people hanging out in back. read more

I am so disappointed in IHOP I had such a poor service had to wait about 25 minutes before I can even get sat down and did not have food I wanted to order. constantly had to ask for coffee to be filled up got my food had such a small portion on the plate I thought maybe they were feeding a child. Has so little of hashbrowns and to top it off they were overcooked and sitting in grease. Overall the place was filthy this is got to be the worst IHOP I've ever been in nothing good to say here. read more

Service was kind of slow but staff is friendly. My food came out fresh and fully cooked. read more

IHOP - Strawberry and banana French toast combo - American Near Me - Los Lunas, New Mexico

This is the best IHOP i have ever been too in my life. The service is great, the employee's are vey kind. read more

IHOP - This food was amzing and it was like a party in my mouth! I would prefer to go here with family and friends. - American Near Me - Los Lunas, New Mexico

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Came for brunch! Only because they advertise gluten free items! And well to our surprise sit down get ready to order and per the server they NO LONGER GOING TO CARRY GLUTEN FREE!! Even though their menu advertises it! read more

This place is a nightmare. Walked in the last time about a week ago and immediately got told "I *think* our system is about to go down.. sorry we can't take any customers." And turned away. Your system is either down or it isn't. I'm glad the young employees are technological psychics and were able to predict a system error. Ugh. read more

Food is good but the service is not. I've been told they're trying to improve the service but so far it doesn't look clear that they are succeeding. However I must say that I haven't been in there in the last few weeks. Maybe changes are occurring. read more

This place is absolutely horrible. Walked in, hostess was good, but after that is where it went downhill. Ordered food; nothing difficult to make. About 15 minutes into our wait, a couple comes in and orders. 25 minutes into our wait, the couple that came in after us gets their food. I asked waitress about our food and all she could say was "they don't know what happened", so I ask "how much longer" and the response was a blank stare. We got up, paid for the drinks and walked out. It will be a cold day in hell before I ever go back here. Another Los Lunas disappointment; poor management; even worse service. Wecks has my business from now on. And these people wonder why stuff doesn't make it here...you hire twit jackasses to manage the place ; they hire additional twit jackasses to provide service....FAIL!!!! read more

Food was good. Service was horrible. Took a long time to get waited after sitting down.

I got seated at a decent rate , not much waiting , but once I was seated and given menus the woman who seated me never returned to my table . My party arrived and we waited about 10-15 minutes ( another table who arrived after had service before ) and I eventually had to go find someone to wait on us . Once we finally got service our meal took even longer to come out thankfully the food was good , it may have been our extra hunger from lack of service and waiting but I'll give them the benefit of the doubt . .... It may be that this place is relatively new and they still need time to figure out staffing roles but I won't be back for awhile . read more

To start, I would give 0 stars if this was an option. My third time trying this location and no improvement since our first visit 3 weeks after it opened. Clean? Yes. Does the food taste good? OK. But those aren't the only things we look for when eating out. When I arrived today, I told the hostess I will need a "booth" for three, she smiled and agreed, then asked if a table was fine... Uh.....no. I was looking at 6 empty booths scattered around the restaurant. She looked like I hurt her feelings, then took us directly to our seat with 4 menus and a kids menu.... Party of 3...not 5. Next, our waiter was very nice but you could tell he was new, no worries there, we all have had our moments being new, but that isn't the worst part. We were hungry when we walked in there, after the waiter took our orders, we didn't hear from him again until over an hour later when he brought our food out. The food had been sitting in the kitchen for a while as the gravy had a thick skin over it and everything was cold. They shorted us 1 pancake a piece, didn't bring the peppers that is supposed to come with the omelet and also brought plain pancakes instead of the chocolate chip ones we ordered. This location has horrible management who are very ignorant on how to manage a store. Read the other reviews. I only see a couple "good" reviews, and there is a reason for that. Don't get me wrong, they may give good service to one table here and there! But then again, a broken watch is right twice a day right. I have given this location 3 chances to gain my business, I guess we will just cook from home, eat and do the dishes in less time from here on out. My recommendation, save your money or go to Denny's or Benny's 2 instead. read more

I had just gotten out of work and was craving breakfast it was Sunday. I came in walked all the way to the counter and didn't hear a word from any of the hostess or waitresses or whoever they were had to stare at them to get a "how many" and well it was just myself. I arrived at 1:15 i saw on my trucks gps. I ordered at 1:25 maybe it didn't take that long. After I sat there for a while and someone shouted through the kitchen door "no it's not busy" and it definitely wasn't busy just about 4 tables. It had been a while so I started to look around for my sever until I heard "Kendra your table is looking around" by now it was 2:17 and at 2:23 she came with my food. It was just huevos rancheros with over medium eggs and the mini 3 stack of pancakes that came with. I was about to just stand and pay only for my coffee but it was already made. Have in mind this girl didn't stop by my table once after she brought my coffee nor when my food was out and again it wasn't busy. It's disappointing really. read more

OK - this is an IHOP. Not much difference between Los Angelas and Los Lunas....but this is a new opening. We posted a picture of some costumes that some of our group got into and had some fun. We did show up here very late with 15+ people. Wait staff did a great job...she was very new and had never waited on a table this large before. read more

IHOP - Marty & Monty - American Near Me - Los Lunas, New Mexico

Will not go to this IHOP ever again! The management was not understanding and the wait staff was dumb as rocks when it came to giving great customer service. It took an hour and a half to wait for the meal !! I don't recommend this place to anyone !! Corporate will know about this!!! I rate this a ZERO!!! read more

This place has the worst service I've ever experienced. All the waiters n waitresses disappear for 15 min and don't come to check up on tables. To make it worse the place was not even packed. Eat here at your own risk....we had a spill and the workers gave us rags and we had to clean it up. The food is par. read more

IHOP - American Near Me - Los Lunas, New Mexico

I ordered my food to go they told me about 5 to 10 min when I got there it was not ready they I had to ask for my gravy that goes with biscuits and gravy. This is not the first time I have had bad service I will NOT be coming back to this store. Also my food was cold there were people standing around while other ones were trying. read more

Brand new opening in Los Lunas. Wait staff was incredibly friendly and the atmosphere was excellent. The food was very good and exactly what you would expect from an IHOP. This is a wonderful addition to the restaurants on the west side of town. read more

IHOP - Brand new. - American Near Me - Los Lunas, New Mexico

This ihop took forever to make our food and the forgot to put mushrooms on my burger.

It is away dirty..bathrooms are worst... I have eaten there 3 times food is awful..Mangers are rude never take what you say to heart or try to improve anything.. Food had hair in it,was cold none of it came out at same time..Looked like someone had thrown up in it.. requested manger to come out and look at it and taste it.. he said so ..I can get you something else..I I was polite said no thanks as I had already waited 47 minutes to get this.and there was only 3 people in the whole place..requested a refund he fought with me about it but I stood my ground and got a part of a removed only.... . Next 2 times was worst..I don't want to even go there....Rude,laughs and pointed at us etc... Really sad as I have eaten at many I Hop all over the county and always good.. This place need to be shut down they have had 3 more mangers I known about and still the same......... read more

Horrible experience, waiting for food was like 40 minutes. Top it off the waitress took our order and then 20 minutes came back to confirm the order, the food came 20 min later. We had to ask for coffee refills, they forgot my dads side of meat. The plates the food was on were dingy and looked sloppy, and burnt particles of food. Yuck! read more