The waitress was helping somebody learn how to be a waiter but the service was still really good and helpful. The food was good.

Waited 30 minutes no one served us even water. Waiters just looked at us like we were the issue. Horrible customer service

Our meals and service was amazing. Candy our waitress was very friendly and kind. We will definitely be coming back for another great experience read more

IHOP - Candy is the best waitress - Breakfast & Brunch Near Me - Pigeon Forge, Tennessee

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Pigeon Forge IHOP has the best chicken Florentine crepes. Love how they are prepared. The fresh salsa served on the side is tasty. Service is quick. There is a gift shop which you never see in IHOPs read more

IHOP - Breakfast & Brunch Near Me - Pigeon Forge, Tennessee

The water taste like straight up Clorox the eggs are watery and the pancakes were soggy and they were also not fully cooked. They take forever. The pancake still had pancake mix in. read more

I normally wouldn't review a chain restaurant, but the service we received at this one was exceptional. The food was good and fresh. However the five stars are for the staff. I'm kicking myself for not remembering the name of the women who was on her break, and still came over to help us. My son is a Type 1 diabetic and his blood sugar was a little low when we walked in. Because she came over to greet us at 9pm on Tuesday (6/14)night, I was able to ask her for a soda....which she brought to us immediately. I wish I could tell her thank you for her kindness and let her manager know what a great team member he has. We visited two more times over the next two days hoping to see her again. read more

We went here twice during our Smokey Mountain vacation. The first time the service was horrible, but the second time it was ok, but not great. First time, the waitress never came back to see if our food was ok, if we needed refills or anything until we were done with our order. The second time she did come back with a drink refill before I even needed one, but it did take quite a bit for her to come and take the order. Both times, son and I ordered the nutella and banana crepes and swedish crepes. I have to say the second time, the swedish crepes were much better, as they had a healthier dose of both the ligonberries themselves as well as the butter. Hubby got a philly cheese steak the first time and the ham and cheese omelet the second time. He was happy with both entrees, both times. The price was reasonable for what we got. The food was ok. I would probably try other breakfast places in the future. read more

Aftwr waiting a reasonable time to get the table, we prepared for have some waiting time to been service. But our waiter totally forget oun order, and we finish eating 1 hour later, and we can evenly can join all the food together. Totally fiasco. read more

Fast, friendly, and delicious as always. If you are in the Gatlinburg/Pigeon Forge area, don't count them out if you want pancakes. From my experience, they beat out the local, more touristy type pancake houses. We always choose IHOP read more

The food was great but our server was a little slow. It's always a great place to bring the kids for a family friendly meal.

What can I say you can't go wrong with ihop great food never a bad order the chicken and waffles are my favorite

My partner and I came here December 9th, 2018 for breakfast and we were warmly greeted by the host/hostess stand upon entering. We were seated and had Candy K as our waitress and she was absolutely amazing!!! The restaurant was very busy but Candy continuously checked up on us. We waited maybe 5 minutes for our coffee which was nothing for us we were fine. Candy K gave us our coffees free and stated she was sorry for taking so long. We told her we didn't wait long at all. Overall the staff was great and the restaurant was fairly clean for being as busy as it was. So here we are December 10th, 2018 eating again with Candy K. Great restaurant amazing staff!!! read more

Sitting here trying to order and they have no grits , asked if I wanted my coffee cold because they have turned off the coffee pot so they heated it up n microwave . Asked for harvest grain pancakes they r out . Asked if I can substitute something for hash browns since I do not eat them . They wanna charge me 1.99 to take it off my plate . Really !!!!!! So they don't have to cook them . Asked for butter they don't have any that's not frozen !!!! So guess what they microwaved it to . Please if u don't want that ur not going to eat and just throw away go somewhere else . This is the worse I hop I have ever been to . And my grandkids love ihop . Sad for a tourist town it's terrible . Sad to b open even at this point. read more

The wait was a little long to be sat down at the table (which is expected on a Sunday morning in the middle of Pigeon Forge), but they kept us updated very promptly as the line went along. After we were sat, the service was amazing and the food was the perfect way to start a Sunday! read more

First off they can't even be bothered to provide straws, secondly the milk and cookie pancakes are literally just a stack of plain pancakes with crushed off brand Oreos... I'd rather lick a dirty Florida bus stop seat read more

We were seated quickly this morning. Joshua, our waiter was great. We had coffee and our meal in just a few minutes. The French toast was so good! Joshua checked on us many times during the meal. We would definitely go back. read more

IHOP - Breakfast & Brunch Near Me - Pigeon Forge, Tennessee

they were very rude and my crape did not come with cream I asked for extra and they told me no and the food was the terrible worst experience of my life read more

It was very busy on a Sunday morning. We waited for about 20 minutes to be seated. The food took almost an hour to arrive. I always wonder why it takes Ihop so long to whip up some eggs! I had the chicken florentine crepes. It's been quite a while since I ate at Ihop, I didn't realize how long it had been. Why did they have to change the crepes? They have replaced the hollandaise sauce with a cheddar sauce and I didn't like it much. meh! read more

Love IHOP! We arrived in the breakfast busy hours and we were seated immediately and our food was out quickly. The waitresses were amazing and they all would come by to check on us. Fast friendly service and good food as always. read more

Took forever for the food to come out. The waitress barely came by to check on us. My mom found a hair in her food. The waitress did not seem to care. She took the food back. It took us asking for a manager to get any assistance. The manager was not apologetic at all!! They did not take the food off the bill! Only, until we asked to get it removed did it get taken off. IHOP is my favorite breakfast restaurant, however this is by far the WORST IHOP experience. read more

Just another IHOP. Service was good. Food was meh. I ate it.

We were looking to have a late breakfast (1130) so we decided to stop in at IHOP. We were promptly seated to a dirty table that you could easily see wasn't wiped off, so we asked the waitress to clean it off. The waitress was very friendly, but service was rather slow. It took about 10 minutes before we even got coffee. What bothered me the most was the sloppiness of the cooking. We both ordered different omelettes, yet mine apparently came partly with my girlfriends ingredients, meaning that the cook didn't separate them far enough on his grill. It's not that big of a deal, but it's just sloppy. I would recommend to get get breakfast elsewhere. read more

There are five tables that have customers. It is 9 o'clock at night. We have been here for half an hour, lots waitstaff , very few customers, I don't understand. Still haven't been served. We arrive to half an hour ago. read more

Typical breakfast place. Food was average and consistent with other ihops. If you are tired of hit-or-miss Pigeon Forge breakfasts then give the local ihop a chance. read more

Nice and clean place. Waitress is so friendly. I don't know about others, but we stopped by and our experience was good.

What a breakfast pancakes at usual from IHOP were excellent I would highly recommend the specialties the pineapple upside down pancakes with roasted pineapple what a sweet way to start your morning. I would also recommend the banana macadamia and pancakes very good banana proportioned enough with the nuts to make everything good try some today read more

Terrible service. It took forever to even meet our server. We were given the wrong tables food. My hasbrowns were burnt, there was no cream in my crepes. read more

The food was delicious and the waitresses were super nice. Also I loved the variety of syrups. I loved it here, but then all four people I dined with and myself got sick within an hour of eating and stayed sick for the rest of the night. It was my first time there, and I am sad to say that I wont be back. read more

Long wait in their terrible gift shop but one we got to our table, it perked up. Our server is kind and the food is what I would expect from an IHOP. Unfortunately we thought you paid at the front and got done very ride service from the gift shop attendant regarding our bill payment at the table. read more

Busy Sunday morning. Packed out the front door. Was afraid it would take forever. Seated in less than 10 minutes (less than the 15 minutes we were expecting) and our food was brought very quickly by our wonderful server Kate. Professional even though she is busy. The staff are almost like a carefully choreographed dance company as they go around each other with loaded trays of piping hot food. Did I mention Kate is amazing? She never seems to be in a hurry, but efficiently gets everything done, also while anticipating our needs. Best service we've had all weekend. read more

Recently visited Gatlinburg area. This is the BEST IHOP we have ever visited anywhere. Staff was super friendly and service oriented. Restaurant was extremely clean, including restrooms. We normally like to try local non-chain restaurants when traveling, but the food and service was so good here, we just kept coming back each morning of our trip. read more

We stopped here on our way home around 10:30 AM on Sunday morning. I can understand the place being busy, but it seems that for this part of town (vacation, touristy spot) that the kitchen would be readily equipped for the high volume of business and orders. We enjoyed our food, and our order was correct, but it took about 30 minutes to get our entire order. read more

Arrived at 11pm on the dot, WAITED 15 minutes,host shows up and says there will be a 15 minute wait.There are four booths and nine 2 seat tables sitting empty. I asked why there was a wait with 14 tables empty. MIND YOU,THERE were now close to ten people waiting to be seated. I ask for a manager. TEN MINUTES LATER he shows up,i ask him same question,his answer is I have FIVE SERVERS. SATURDAY NIGHT IN A TOURIST TOWN,AND THEY ARE OPEN TIL 1AM. I am I local,i know you are busy.BUT being short staffed on a Saturday in a tourist town is bad management. PERIOD.Customer service don't exist anymore apparently.I WILL NOT EAT WITH THIS IHOP UNTIL THEY CAN GET A MANAGER THAT CARES. read more

Angry? Pretty much. Was sat at a table and that all that happened. No one came to the table and we finally left after 15 minutes of waiting. Never expected such neglect from a franchise like this. Probably not going to support IHOP with further business. read more

I loved it so well that I ate there for breakfast for most of my week long stay in the Pigeon Forge/ Gatlinburg area. Excellent and friendly service. I will be back! read more

Had a great time eating breakfast with family at this location and we had the best waitress in the place. Thanks Renee for making our family vacation even more memorable read more

Food was mostly very good, and the wait staff was too. We ate there 4 times, had different waitress every time, but all were friendly and good. I did have shells in my eggs twice, which is not cool and should have been caught when I ordered the over-easy eggs. Otherwise, it's IHOP. read more

Arrived late for dinner, but staff very accommodating, friendly, and speedy. Meal was delicious and hot! Biggest trouble was deciding what to eat! Yum! read more

Our family of five chose this location for the variety it offered. We were promptly seated & the waitress, Virginia came right over. She was extraordinary! She was the most responsive, caring, personable, and professional waitress we have EVER had! While checking out, the computer system was having difficulty accepting gift cards. The manager, Mark Davis asked us to wait a minute for him to make a phone call. When he attempted the card just a short time later, it still didn't work correctly. Without hesitation he wrote off my family's bill. After he said what he had done, I told him we were more than willing to pay the portion of the bill our gift card wouldn't cover & leave the gift card with him for when the system began to work. He politely refused & wished us a fun-filled day. This location understands the importance of customer service & definitely has earned my family's loyalty!! read more

Closed our favorite breakfast house in pigeon forge wife dying to try IHOP. Waitress was ok but took 25 mins to get order on a Tuesday morning in off season. Omelet was ok not great pancakes were average and small first and last trip for us. read more