Returning is not easy as at Amazon! Whenever you want to return the products you purchased at Ikea, you have to REGISTER on their computer right behind the returning door, including your full name, phone number... too many things to disclose, and wait until they calls you! DO WE HAVE TO DISCLOSE ALL PERSONAL INFORMATION WHEN RETURNING THE PRODUCTS at ANOTHER STORES? The answer is NO! From now on, I will not buy any more product from Ikea! read more

I'm very disappointed that the last few times we've been at this place they were playing Spanish music. Each time of our visit has been random so that tells me it's something that I believe is constant. I expect that from going into a Spanish store but not from IKEA. Also the music wasn't family appropriate. Will not be returning here. read more

This location had filthy restrooms. Not sure why that box was delivered full of all those empty syringes on a Friday morning. Seems like it's been there for a long period of time.. Hard to find any employees for questions about products the ones we did find were pretty clueless. The lady at the register was super friendly and nice though. read more

IKEA - Women's restroom downstairs - Furniture Stores Near Me - Costa Mesa, California

IKEA is always a fun day! Lots of decorating ideas come to mind while wandering around IKEA! I was in the area for a work event that evening, so my coworkers and I had lunch at IKEA, then spent the afternoon there. I found a few little things I thought I couldn't live without, then I found THE flatware set! I was planning on buying the Chip and Joanna flatware at Target for $20 a place setting. It was matte black and really cool looking. Well, at IKEA I found black flatware for $49.99 for FOUR place settings. So for $100 I got service for eight. At Target I would've gotten service for five. Score! Lunch was good, too. We had the Swedish meatballs. The cheesecake there was bomb! And I got cinnamon rolls in a package to take home. read more

IKEA - The entrance - Furniture Stores Near Me - Costa Mesa, California

Very few people are aware of the true history of IKEA, they started out as a small mom and pop meatball shop in the tiny town of Älmhult Sweden. After a few years they sold so many meatballs that people said, I need something to serve my meatballs on so they made some tables, these tables were nice and people liked them and then they made the chairs to go with them and from there it exploded, they made all kinds of things to go with meatballs and they had stores all over the world that sold everything you need to decorate anyplace you might eat your meatballs, soon they had everything to furnish your house, apartment or office. The Costa Mesa Store has several places you can get meatballs ready to eat and frozen to take home for your later enjoyment as you assemble your furniture. On our latest visit we got two book cases and 4 bags of frozen meatballs and 4 packets of meatball gravy. Ikea is the best place to buy meatballs and find things for your home that you can use after you eat your meatballs for dinner, they also have other Swedish items to go with your meatballs as well. Highly recommended for meatballs and furniture and accessories as well read more

This is for their customer service and returns department. I mean, did ikea USA team learn from DMV? On a weekday it takes 1-2 hours wait to return or exchange an item. They got tons of workers on the showroom but short staffed on the return Dept, maybe to deter people returning their items. Can't believe this is a Swedish company, are the workers underpaid? Are the low to mid level floor and department managers under paid? Making customers standing around especially during COVID is just BAD PRACTICE. Horrible. read more

IKEA - Furniture Stores Near Me - Costa Mesa, California

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Prices went up. Quality (of whatever little there was before) has gone down. What's happening here? I don't mind paying for particle board if it's cheap and will get the job done in the short term but what I've seen in the passing years is ridiculous. I'd rather just pay more for something of better quality than pay just a little less and have to replace it all the time. That and the fact that anyone going into your house will look at your furniture and think, "That's all from IKEA isn't it?" What is IKEA good for? $1 ice cream and a place to wander around indoors looking for knick knacks? Sure. Buying proper furniture if you're an adult? No. Renting and in the habit of moving every one or two years? Ok. Homeowner and looking for furniture without an expiration date? Not ok. I do like walking around IKEA to look at stuff and get ideas for what I want, then I go somewhere else to get it. Just down Harbor Blvd is a custom (yes, CUSTOM) furniture warehouse that specializes in sofas and beds but will basically build anything you want. I've used them for years and if you pay in full in cash, they'll give you really great deals. The name and the showroom are truly no frills, but that helps cut down on prices. Sofas in IKEA go upwards of $600-$800+. If you're willing to spend around that amount, go to Sofas 98 Mattresses 49. https://www.yelp.com/biz/sofas-98-mattresses-49-santa-ana read more

Return crew was difficult and not helpful. Don't mention you need to scan a QR code to be counted as "in line" until after 5 minutes of standing in an actual line. They made three pregnant women wait outside in the cloudy 64 degree weather (one with a young boy who was obviously cold). When I mentioned that they were cold to the employee and to see if they could go inside she full blown ignored me. Then when I made a point to get her attention Andrea (the employee) asked me if I was with them. I said no. And she said they can ask me if they're cold. I mentioned it to the people waiting and the pregnant woman said they really just don't care about anything! Then a few minutes later (after we had already been outside freezing for 30 min) another person came out and notified us that we could get text alerts and could wait in our cars. Andrea went out of her way to be rude and made an effort NOT to help. Terrible service. read more

Oh IKEA Costa Mesa, why must you hire such incompetent employees? I bought a set of plates and bowls from this location. I found out one of the bowls were cracked by the time I got home. Naturally, I brought the bowl back to exchange for a new one the next day. I presented my receipt and the girl asks me why I didn't bring the ENTIRE set with me. Are you kidding me?! Why would I? Only one was broken! Came to find out that she was just giving me a hard time because she didn't even know how to process that type of exchange into the computer system. Other employees told her that I could actually get a new bowl in exchange for the cracked one. It's a good thing I stood my ground. Don't let IKEA employees tell you no on policies they are not familiar with. read more

Ended up stopping at this Ikea because I was in the area. However, most furniture items are out of stock/unavailable despite being on display (specifically the desks). Also, most of the popular food was out of stock as well (before 6 PM, there were no more fries, smoked salmon sides, and decaf coffee. Lastly, the interior of the store is dirty and ugly. Will not be coming back. read more

Shopped all day with my granddaughter . We love looking at all the cute room set ups . Then we enjoyed lunch at the IKEA cafeteria, everything was delicious!!! I had the veggie balls and my granddaughter had chicken fingers , she said they were great !! We also had their fancy dessert ! Totally yummy !!! We bought one downstairs in the food court for Thanksgiving dinner dessert . I got a bathroom sink, cabinet and faucet , the employees made it so easy to get everything I needed !!!!!!! read more

Great products and great service! I ordered a whole kitchen and bathroom for my brand new home for delivery and an employee named Marc helped me get my delivery done on time and it came within a week exactly as I asked. IKEA definitely has top notch products notch products for the price but even better customer service. I didnt think ikea did delivery this easily but I'll probably do delivery at IKEA more often thank to the help of their employees ! read more

Vesna in the warehouse was super helpful. Guess they have a new wavier you have to sign before buying a dresser. She Helped me find my other products. Annoyed that all the desk stuff was sold out, been waiting on a Alex for weeks. read more

It is very horrible. Amy is rude and she just want to get rid of you. They will find any excuse not to return the item. Not recommended. read more

No problems with the store besides the excessive wait time to return an item. While I was waiting outside of the returns section I repeatedly watched an employee named JR talk in a condescending manner to customers that came up to him to ask questions. He wasn't particularly rude to me but he also wasn't friendly either. Not sure I would call him a great asset to the store read more

I love going to IKEA. This one has a large outdoor parking lot. The Pomona one I remember had a large parking garage. It's like any other IKEA where you go thru the giant showroom looking at all the neat furniture and accessories. I noticed they don't have all those little pencils anymore to write down what items you want. I usually just take a pic of the item number on my phone. Checkout is super fast, just make sure the bar codes on your items are facing front. I'll probably come back in a few months for a new dresser read more

IKEA - Furniture Stores Near Me - Costa Mesa, California

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Honestly will never go back after this. As someone who's been having more extreme anxiety tendencies, I couldn't recommend this place for anyone who is the same. It's crowded, hot, and everyone looked like they were born upset. Now I know that's not the Ikea's fault but it already was making me uneasy being there on the weekend. Thankfully my gf and I made it through the store towards the end where you purchase your merchandise. I asked one of the staff members where we could find a sleeper couch we wanted. He immediately was sassy with me. Made me feel really uneasy with all the questions he asked me at once. Then whenever I would answer he'd snap back really quick with attitude. I started to sweat and panic because it felt like anything I said next he'd try to make me feel dumb for even asking. My gf was about to step in and he immediately changed his attitude and was nice to her. Meanwhile, I felt like I was going to have an anxiety attack. Then towards the pick up area, I saw a girl giving attitude towards people trying to tell her their pick up number. God forbid you didn't have your receipt ready because they would just be saying "where's your receipt?" over and over again with attitude. It truly felt like the dmv more than a nice place to shop for your furniture. Sorry, but I'm not returning here for anything ever again. The food is decent though. read more

World's worst interface for curbside pickup of multiple online orders (2). Otherwise an ok place.

I only come here for the food and Ice cream that's about it. It is very delicious and other than that I leave the store.

Was here a week ago and waited in line for about 10 minutes to get in. Everything is inspiring at Ikea and we were looking for some rails for these square boxes because the rails were out of stock at the West Covina Ikea. This location is a bit crowded but it's like the closest thing to visiting a museum right now due to quarantine and the pandemic. This Ikea feels isolated even though it's right by South Coast Plaza. The parking lot is huge and there's really only one way to get in or out of here. It's also right off the 405 fwy. which is also convenient but feels far? Thoroughly enjoyed my visit here and I only visit maybe once every other year. read more

I love shopping at ikea!! It's always a great experience, and thanks to amy for helping me find the desk I wanted! I didn't know it was a build your own desk and she helped me out. Love my new desk and the customer service here. Will be back for all my home needs! read more

I'm the kinda person that just likes walking through IKEA as a way of spending my time. The displays are nice, kept clean for the most part. They always have one or two products that are really stand-out in terms of design and quality, but it seems like I'm not the only one that notices. Costa Mesa tends to either hold less stock or more people just grab these items at this location first. If I want in-store only items I often find myself having to drive to further locations. read more

Need to Marie Kondo your home? College student need a place to sleep? Study? Just renovated your home and need to fill it with something? This is your place! The parking lot is huge, with reserved spots for an item pickup location that allows you some space to Tetris your items into your car. You may have to initially park in the normal lot, and then move to an open spot to fill up your vehicle. There are two stories to this ikea. The top is mostly furniture, bottom is storage/accessories. The furniture often comes in a variety of colors to mix and match looks and styles. Just take a snap of the code on the item you like in order to order it/pick it from the warehouse. Also, just before you reach the cash registers, to the right, is an As-Is section with very good buy on previously purchased/returned items or showrooms items they are selling at a huge discount! We always look here first. You may also discover some other good finds here too! There is a restaurant and a quick order area at this ikea, so take a visit to them also if you have the time! Overall, I'll return here since my house is basically an ikea showroom. read more

As always I had a pleasant visit today a IKEA. Ice cream cone is a must have $1 on every visit. I didn't have any interaction with any employees because I i didn't see any other then a food check out and returns deck. Anyway shop ikea read more

Good service and affordable furniture very helpful great ideas for the house at best price

Average furniture for mediocre prices. Lots to choose from. It's seems that their prices have increased and they quality has stayed the same. They do have decent showrooms if you need help with deciding how to decorate your place. I enjoy getting ideas about colors to use together. The family restrooms are clean and up to date. Overall you get what you pay for, here at ikea. read more

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This is a great location for the middle of the week! I would personally avoid weekends at all costs! Parking is typically easy to find on weekdays and the stock is usually good for items. read more

BUYERS BEWARE : We purchased this couch yesterday (STOCKSUND) for the kids play room. We stayed up late last night (while sick) to surprise the kids today. Literally within one hour of use the center frame SNAPPED! My 110lb nephew went to sit on it (like a normal person would) and SNAP! I have been on hold with IKEA for over 1 hour waiting for help. We are having guests over and need a new couch by tomorrow. I am being told they cannot deliver a new one for 3 days! This is completely unacceptable on so many levels. I know IKEA's reputation for cheap furniture but this is just plain dangerous. Hopefully they will rectify this problem so no one gets seriously injured. read more

IKEA - Broken bottom center frame on brand new STOCKSUND couch - Furniture Stores Near Me - Costa Mesa, California

Okay, revision. After we rented a truck to return the hood and my wife recounted our experience and frustration with IKEA to the woman at the return desk at the Costa Mesa store she asked my wife to hold on a minute while she talked to a manager. She came back with a generous accommodation. My wife completed a survey and of course complimented the woman. So, while IKEA corporate failed us, the Costa Mesa store's return person and management provided actual customer service. read more

Vegan options available? Not quite. While they are advertised everywhere online and in store, there actually weren't any in the restaurant or by the check out downstairs. Very disappointed. read more

Need 2ea of item # 404.237.19. Waiting 9 months so far. Thousands are available in other states but not Cal. IKEA refuses to ship from one store to another. They want me to drive to Arizona or Oregon to get a $30 item!!! "Procedure" seems to be more important than customer satisfaction at IKEA. Customer Service is friendly but no help. HELP!!! read more

The worst quality, no more made in Sweden, all made in china, worst customer service and worst incompetent staff. Every one refuses to help you to pull the items from the shelves even if they are very heavy, their excuse is the covid... very lame and Ridiculous!! They dont offer delivery and assembly anymore, Lugg for delivery and Task Rabbit for assembly. so if you have to pay for both it's not convenient to buy from them anymore and good luck finding somebody on Task Rabbit unless you want to pay $100 x hr. And if you need to return anything, take a day off from work because you ll be standing in line waiting 2 hours. Never again, buy made in USA and get it delivered and assembled read more

Marco helped us out with a pax wardrobe and was awesome. Availability for some of the pieces was spotty and instead of just setting for a month+ delivery delay, he figured out how to get most of the pieces delivered the next day and gave us a shopping list for the remaining important pieces at another Ikea. This meant we had our Pax in a day instead of a month. Thanks Marco! read more

Today marks 10 years of not buying from IKEA for me and my family. IKEA's poor customer service has cost you more than $10k now that I shop elsewhere. Never again will you get my money! Always remember the customer comes first! Or you lose. read more

I am not happy right now!!!! I went to ikea today just for some worker to scream at me for no reason. She said i "threw something" when i did not. the workers here need HELP ASAP. they are angered easily and made me feel uncomfortable. HELP!!!! read more

I always have good experience whenever shopping at this store. However, this is the first time I met this employee with a lazy and super rude attitude when customers ask for items available in store. She just said thats all they have without checking in the system and not even move her body to see what I am pointing out which size and color of an item I would like to purchase. read more

IKEA - The most laziest and rudest employee at Ikea I have ever met. - Furniture Stores Near Me - Costa Mesa, California

I dread coming to Ikea more than I dread going to the dentist. The parking lot is a nightmare, the showroom is so packed full of people you have to walk like cows being herded, pulling heavy boxes off of shelves sucks, check out lines are longer than the line for Space Mountain, and if god forbid you have any issues with your product the customer service/return department is the biggest group of arrogant douche bags. But..... Amongst their cheap plastic crap you can find some decent solid wood furniture for a very good price. All of the employees in the show room were extremely nice and had very good advice about their products. Even the guys and gals in the warehouse area were extremely friendly. There's some wasted space in our kitchen that's supposed to be used for a small breakfast nook. I don't eat breakfast but I do drink booze so we got a cart with a butcher block top that we store booze on. http://www.yelp.com/biz_photos/1PX0BxOZfqkRXoxO485V3w?select=5jRM_YPPtBt6jzpczhy60A#_8Gjnj4V7OtO6Kykgk7bRg Next we needed a dining room table. We shopped around at many stores but all the tables in our price range were veneered press board. For a better price Ikea had a solid pine table that fit the amount of people we needed. Score! http://www.yelp.com/biz_photos/1PX0BxOZfqkRXoxO485V3w?select=5jRM_YPPtBt6jzpczhy60A#OFrQaKKrKUB0ny2sk8pY1Q So we head on to the giant warehouse to get our stuff when we discover the dining room table boxes not only weigh a ton but there were a bunch of heavy boxes stacked on top of what we needed. Screw this, I have a bad back. We paid for them to collect the boxes and deliver to our house. Surprisingly enough they delivered the next day which was a Sunday. Truck arrived at the start of the 4 hour window(they'll even deliver at night!) and the crew was friendly. We start opening the boxes when Donna discovers one of the chair boxes is missing all the hardware (screws, bolts, etc). Great... after paying delivery I have to drive there to get the missing parts. Customer service is a horrible horrible department. It's packed to the brim with waiting customers and the employees here make the DMV and the Post Office seem like the happiest place on earth. The staff in here is rude and arrogant. I couldn't believe the way they were treating people. The lady in front of me was missing the screws for her table... they only had enough screws in stock for three legs. She asked what she's supposed to do with a three legged table and the guy said "not my issue... NEXT". I had all the comeback scenarios in my head what I was going to say to this guy if he pulled the same thing with me, maybe George Costanza's "Jerk Store" zinger but luckily he had all the parts. Besides the the missing parts and a few stubborn screws the furniture we bought assembled easily and turned out great. They look nice, seem sturdy, and cost a lot less than the competition. I can't stand coming to this store but I'm sure I'll be back. read more

IKEA - Our new dining room table. Seats up to ten. - Furniture Stores Near Me - Costa Mesa, California

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OMG this IKEA looked huge. It makes you go up, go all the way around the top floor, then makes you go all around the bottom floor. I lost all orientation as I walked by everything! So you enter through Susan (which does not connect to the freeway) and attempt to find parking. If you can find parking, park near the middle! You enter and exit through different ways. You go up the escalators and you see toys and ..wow I forgot the order. If you need desk lamps, come to Ikea. If you need things to put on your area to decorate, come to Ikea. If you need office furniture, filing cabinets, come to Ikea. If you need adorable toys, come to Ikea. If you need bedding and ideas, come to Ikea. (Their warehouse looks so pretty and it looks soooo awesome when you get to see everything together me liekyyy) If you need food or swedish meatballs, come to Ikea. If you need cheap stuff, lighting, mirrors, ideas to decorate, plants... just come to Ikea. Just a fair warning- the Ikea stuff IS cheap. Yes. That's why it's sold at a lower price. And yes you need to spend time and assemble. But after you do all that, you've got it :P Long lines also meet you at the end. They make you cry. read more

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most of their stuff is out of stock due to the shortage. They did a lot of new remodeling and designs and they brought a lot of new things but most of the stuff is out of stock, I even checked another location and it wasn't available. The other issue that we had was when we checkout there was a big line of people and they made this checkout line like a big Maze. We were on the line for maybe 30 minutes to get into checkouts which were ok because it was around closing time. When we check out our items and paid we looked at the there food/snacks area which was after cashiers. We grabbed a couple of items and we wanted to pay but they said we have to get into the line again. Hopefully, the Ikea team change this soon because they will lose a lot of business. They also got rid of measuring tapes so make sure if you want to visit ikea bring your own measuring tapes. read more

IKEA - Furniture Stores Near Me - Costa Mesa, California

The company will not uphold their delivery policy and then will not state the refund amount they are giving leaving the customer to look and feel stupid when they call and find out that after multiple phone calls and fighting to figure the delivery out they only get their delivery fee refunded instead of the entire purchase. This is why Amazon has more business and is much more worth dealing with compared to ikea. Will never shop here again. Wasted over 500$ on 2 dressers that are cheap particle board and that partially broke just coming out of the box. Worthless company! read more