I purchased two semi trailers from ILCOA and one with tarp panels and graphics. The cover was damaged (by our driver not due to install or manufacturing). In February we started working with them for a replacement. It took them until May to get us a print to approve and we approved it within a few days and placed the order. Fast forward and a ton of promises about when it was coming in and delayed starting and completing it was finally finished and picked up 4 months later (September 7th). When we picked up the trailer the printing looks horrible! The print on the cover is off by about a foot and noticeably not good at all. We had paid for this in full in advance. We took photos and when our driver got there to pick it up they stated that they noticed it wasn't right (but failed to contact us and just installed it). When I contacted them they said "yes, we noticed that too" and we will contact them ( the vendor) and see what they will do. It is now November and I have heard nothing from them unless I contact them first! The last time I had reached out was 10/6 and again nothing.... I will post some photos so you can see for yourself anyone would see this looks terrible. Do not use these people unless you want to get really frustrated and looking for very poor service all the way around!!! read more

Don't trust these guys. Salesman Stas Daszkiewicz at ILoca in Aurora IL location is a liar. Bad players also include managers Pat Evett and Joe Trost. Also untrustworthy is sales rep Scott Kulhanek, ILoca in Davenport IA. Scott and Stas teamed up trying to RR me on a bulkhead that was supposed to be "included" on a flatbed I was buying. I had to invoke Pat to rectify that, get the bulkhead done. I got that all settled and was going to pick up the unit, once again, Stas attempted to get me to cough up more money. Stas claimed amnesia on the whole transaction, a conversation he was part of in Pat's office where we all shook hands on the deal. I literally had to start driving off the lot without the trailer before he reluctantly and in a "pissy mood" gave in. The lengths this guy will go to attempt "stealing a dollar" is amazing! The biggest shock was what happened to my "trade in". I have (still have) a semi dump trailer I was wanting to trade for a flatbed, at least in part, pay cash for the balance. I'll admit, it is an older (2000) trailer, not worth a ton, but, it has been extremely well maintained, I have paperwork on everything I have done to it and it is certainly worth SOMETHING to the right buyer. Pat Evett made a low-ball offer to buy it, for less than what I could get for it in scrap metal!!! I said "Uh, no thanks, Pat!". I figured we were done, I was ready to just walk away, I told them I wasn't a buyer of their flatbed at any price if they weren't going to make a reasonable offer on mine. I was just about to say goodbye, Pat and Stas suddenly softened up a bit, we got to talking about my old trailer. They said "Wait, we are having an annual sale in Sept on Saturday the 22nd. We do this every year, to liquidate equipment that has been stagnant on our lot....we get over 500 people to come out. We will let you put your trailer in the sale and get the best price for it you can!" OK, I thought, now we are negotiating! Of course, my first reaction was "How much commission $$$ are you going to want to do this for me?" Their response was "NONE!"!! I said "Really??? I find that surprising." They said, it is what they do for customers who purchase from ILoca in Aurora and have older equipment like this that we just don't want to trade for....you buy our trailer, we will let you take part in our sale, no guarantee it will sell, if it does, no charge, if it doesn't, take it home. Well, isn't that nice of them? Or, so I thought. I really wanted to believe that this was a local dealership I could trust, be a customer for life. EHHHH....turns out, I was WRONG!!! I agreed to do the deal based on them installing a used bulkhead on the trailer for free and letting me participate in the sale on 9/22. When I had all the issues with the bulkhead deal, I decided I wasn't going to work with Stas anymore. I couldn't reach Pat Evett. As of writing this, Pat STILL hasn't returned any of my many phone calls or text messages. I I finally broke down, called Stas I needed to bring the trailer in by Monday because I'd be unable to after. He finally got back and said "I spoke to the owner, he said only ILoca owned equipment is allowed to be in this sale." Once again, here we are getting screwed by Stas. When I reminded him of what HE and Pat agreed to do, his response was "I never promised you could be in the sale, I said MAYBE you can..." Once again, Stas proved he was nothing but a liar. Do it to me once, shame on you, do me twice, shame on ME! It turns out, the sale ILoca had on the 22nd was their first time EVER...they don't do it every year like Pat and Stas said, they didn't have over 500 people out to it last year. Again, another lie, not only from Salesman Stas Daszkiewicz but Pat Evett as well at ILoca in Aurora IL location! These guys are really amazing. Stas said "We told you MAYBE we could put your trailer in the sale"...to which I responded "Why would ANYONE accept a 'maybe' and wait until now to start asking about it? Wouldn't you simply make it part of the negotiations?" There were a dozen other flatbed trailers I found that all were in the same age, type and price range I was looking for. I wanted to trade-in my dump trailer. I would have just gone somewhere else if the answer was a "maybe". Then, Stas says "Well, we offered to sell your trailer for a $2,500 commission, you said 'no'!". Really?? You told me there would be NO commission to in your "sale". You and Pat BOTH said "THIS is what we do to help our customers." I said "You know, if you sold it for the right price, paying a $2,500 fee might be worth it!". Obviously, Stas has no moral compass. He says anything to get a sale, then lie to upper management once the deal is done about what he promised. I even met with #2 in charge Joe Trost. He'd rather I rail ILoca on social media than stand behind what his team promises to its customers. Good job, Joe!!! read more

I bought a 2020 vanguard maxcube and I love that it has Yokohama tires and hendrickson suspension. The galvanized features look great. Stas was a great salesman. read more