This is what a salon visit should be. The front desk staff is so nice and welcoming; they're always…read moresmiling and greeting clients as they walk in, and it's amazing how quickly they learn your name. They always offer beverages ("Would you like lemon in your water?") The nail staff is amazing - charming and fun and easy to talk with, and so, so good. My nails always look beautiful (toes and fingers) and I have such a lovely time. Melissa, Carly, and Elizabeth, especially. It's a wonderful experience. Heated neck wraps are immediately offered, they always check with you on water temperature for pedicure tubs (which also have lovely soothing lights that change color). The massage chairs are almost as good as an actual masseuse (although for a real massage...oh, yes, this is the place!) They have both OPI and essi, and always the latest colors. Valenti does it right.

Terrible quality employees. They don't value their customers and they don't care about your well…read morebeing. I worked with Elyse R. and she really was just, cheap. Would get better service at SportsClips.

Not based on actual services rendered, please read why:…read more I searched Groupon for a shellac mani for my upcoming wedding. The Nail Spot had a great deal for shellac with two designs for $25. The reviews on Groupon were great so of course I purchased the special! You must make an appointment, great! As soon as I purchased the Groupon, I called and left a message. This was Saturday evening. They're closed on Sunday so I patiently waited until Monday morning to call again. I called once Monday morning, no answer. Once more a couple hours later and a frantic woman answered the call. I told her I purchased a Groupon and wanted to make an appointment. She told me she was driving and would call me right back. Odd... So I waited an hour. Two hours. Several hours. No response. I really need my nails done! So I got in touch with Groupon and they offered me a trade in value for my purchase. Thank God my money was not wasted! I traded in for a different nail salon and now I have an appointment with a different place. The Nail Spot will never get a recommendation from me. I STILL have not received a phone call back from this lady after my 3 calls to her. My business must not be important. Side note: I did some extensive research after the fact and the owner (might be a one woman show) is extremely abrasive on social media! Her name is Gini Love and she attacks people on their comment threads if they have something bad to say about her nail salon. It's mortifying! Update: conveniently received a voicemail from Gini at an unknown number about an hour after posting this review.

I LOVE this place. My girls and myself refuse to go elsewhere. Relaxing atmosphere and Ginny is so…read moregood with my girls. They love her conversation as much as her services. Not the traditional in and out rush like the nail chains. The absolute BEST!

I made an appointment around 11 for 12:30 today. They were super quick when I called to give me…read morewhatever time I would prefer. When I got there they were all very friendly. I sat down and picked the colors I would like. I had to wait 30 minutes past my appointment time. Which at first was upsetting but the amazing nail techs made up for this. They made sure to let me know they were running short staffed today, apologized and thanked me for my patience many times. The placed seemed a little messy and disorganized, but could have been due to the same issue of them being short staffed. The lady who did my nails was awesome, very polite, friendly and professional. She did exactly what I asked. I would return!

From the owner: Fashion Nails Eastgate under new management As a token of…read moreour commitment to quality, offer an 8-day warranty for Gel X, SNS, and acrylic, ensuring you leave feeling confident and satisfied.

Great job on my nails! Staff is always friendly, Sam is a great tech and Nathan was a cutie! Place…read moreis very chic and comfy . See you in ; weeks!

paid 203$ for this. my nails are already lifting. As of now I left over an hour ago. At the time of…read morethe video I had just got home.

This location is under new management and they have done a fantastic job with it! The new owner is…read morevery friendly and the location is nice and clean. Kathy is a kind and attentive nail tech and did an incredible job! Definitely would go back again!

Kathy's a wonderful nail tech she always makes my hands and my nails look beautiful. The price is…read moreright here too. You must come in and see how beautiful the shop is and how fast they get it done for you.

Sam is the best been going to her for years and Victory staff always nice and great color selectionread more

I went in on Friday for a manicure and pedicure, and it was one of the worst salon experiences I've…read moreever had. During my pedicure, the technician cut several of my cuticles, leaving me with multiple painful cuts that should never happen during a routine service. For my manicure, I get my long natural nails done with S&S dip powder and a gel overlay. I've been getting my nails done this way for years and have never had an issue. This salon applied the product so thin that it's already peeling away from my natural nails. As a result, I've already broken two of my natural nails because there wasn't enough strength or protection. Not only did I waste my money, but now I'm left with damaged nails that will take time to grow back. To make matters even worse, the salon itself was dirty and poorly maintained. The air conditioning wasn't working, and it was 83 degrees inside while customers and employees were expected to sit there for extended periods. It was incredibly uncomfortable and made the entire experience even more unpleasant. Between the unsanitary conditions, the painful cuts, the poor-quality nail application, and the uncomfortable environment, this was a complete waste of money. I will never return, and I cannot recommend this salon to anyone.

Mya is Amazing!! Love the dipping process- my nails are so healthy and strong. She is very…read morefriendly and knowledgeable!!

I made an appointment to have my nails done as I have done numerous times in the past…read more Unfortunately when I got there I was made aware that Lily is no longer there. Since I already had an appointment I thought I would give the new woman a try. Unfortunately she fell very short from what I was used to. Probably one of the worst Services I've ever had done as far as my nails are concerned. Very disappointed and saddened that Lily will not be there anymore. I now have to find a new place to go. I would not recommend.

Good nail salon for basic services. I walked in for a pedicure and was seated within about five…read moreminutes, though you can also book appointments online. They have a large selection of colors and offer both regular and gel polish options. I got the basic pedicure, which was $38. The price has gone up a bit over the years, and the service was quick. One thing to keep in mind is to bring cash for a tip if possible. There is an ATM on site, but using it means paying extra fees, and tipping is definitely expected and they will get annoyed if you don't have it ready.

I've never felt more taken advantage of by a business than at Ambiance Nail on Colerain Ave…read more I took my two teen daughters for a full acrylic set, advertised as $50 on the website and paper menu inside of the store. I expected the basic design one of them wanted would cost extra, the other one got plain light pink. At the end, my total was $184 or $174 with cash. I had cash on me, so I chose that option, but asked how it came to that amount. They said one girl was $70, the other was over $100. How does a $50 set jump to $70? Apparently shaping them, (filing the nail) is an ADD ON. Gel polish, is an ADD ON. There were no other options given, aside from gel polish; she was only told to pick a color. How is filing the nail, an ADD ON or at the very least, discussed? For the second, shaping is an add on, gel is an add on, and basic design (a star on every other finger) took the total from $50 to over $100, with no discussion, and completed in the same time frame. I've never felt more taken advantage of. This is the first review I've ever written. As a business owner myself, with years of customer service, this was unacceptable.