Wow, I'm surprised so many reviews are "not recommended."
Honestly, my review will echo the numerous positives all the others have already stated and I really hope Yelp doesn't hide mine as well cause these guys work hard and have a great attitude! And most importantly, they get the job done!
(Btw, their license is the same as Bay Area Efficient Movers who have awesome reviews, many of which mention Dennis. Check them out in case you're worried like I was about hiring movers with only 1 review.)
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Dennis is kind, responsive, and does an excellent job with his team on moving day (Max, and another gentleman I didn't catch the name of).
They hustle, they are polite, they are conscientious of not letting our cat escape outside, and they are strategic; even when I worried that they had forgotten about another furniture piece in the bathroom (where our cat was waiting while the rest of the move happened), when I reminded Dennis since I was worried the truck might be too full, he assured me that they hadn't forgotten and were just waiting to finish everything else before we had to move our cat to a different room.
I was also probably a little too nervous/careful about my kitchen dishes as we decided to pack most of the smaller, breakable items ourselves, but looking back on how things went, it probably would've saved us time and money (and they would've done a better job of it) to let Dennis and team handle these instead of painstakingly transferring my entire kitchen into boxes while they were moving everything else. In reality, I believe my "self-packing" ended up slowing them down.
I say this bc when it turned out we needed to move stuff out of our dressers to make them less heavy, these guys were FAST and efficient at getting the contents into boxes and the dresser wrapped up and ready to go. (It would've taken me like 20-30 min to organize and put everything into a box.)
They were also very kind to my toddler who we tried to keep with a babysitter, but who was often in the way at the new house, and they were amazing with their dolly technique up and down many stairs; no banging or sudden gravity-forced movements, just expert leverage and resistance to make sure boxes and furniture were smoothly transported (I mean that literally).
The only ding I would I say is that the third gentleman didn't speak or know much English; unfortunately, this meant that some boxes were left in random places (I don't think he could read or understand the rooms we labeled on them) and I also think if you have any particularly challenging pieces of furniture to disassemble/reassemble, you'll save a lot of time and money if you do that part yourself (considering that you probably already know how to put that furniture together).
In the end though, we were grateful for all of their help, we had a TON of stuff considering the size of our space, and they were the only company we called that included unlimited moving boxes and packing materials in their very reasonable rate.
I definitely hope to work with Dennis and team again!
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Our move details:
- 2BR/1BA with ~40 boxes
- Lots of IKEA items, but several nicer items too (recliners, sofas, mirrors, TV)
- We moved on a Monday (weekdays are cheaper)
- Started at 9:15am. Finished loading around 1:30-2pm. (Would've likely been 12:15 if everything was boxed and ready to go.) Unloaded from 3:15-7:15pm, though the last 1.5 hours were mostly troubleshooting the assembly of a bed and large dresser.
- We could've probably loaded everything within 3 hours had we been fully packed and beds already disassembled. Unfortunately, we had at least 10-15 larger boxes worth of stuff that they had to pack for us and very narrow hallways which required careful maneuvering.
- We also rented a UHaul and drove over our plants and more odd shaped items the day before, in addition to freezer items which did save a lot of time and effort on move day. Knowing what I know now, I'd have done all fridge contents a day ahead and/or try to eat everything in there so there's not much to move.
- Also in the future, not taking anything away from Dennis and team, I would've called it a day at 5:15pm (8 hours including drive time and lunch break).
They were exhausted, we were exhausted, and things just slow down a lot when you're physically tired.
(They were NOT slow at all about moving things up and down the stairs into our new home, but you could just feel the tiredness at the end of the day. I would've preferred that they could leave at a more reasonable hour to grab dinner, shower, and relax; the assembly of our bed and taking off saran wrap on our boxes and furniture, we could've done on our own.)
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This was our first professionally hired movers and Dennis and team did not disappoint. Will definitely look forward to working with them again! read more