In a pinch, this is ok I guess. I don't know what all the fuss is about. I don't really eat burgers at fast food places so maybe that is why I don't think this are anything special. I had my little girl with me and we were at Desert Ridge and it was dinner time. This place is so busy. We got a burger each and a small strawberry shake. I didn't like the shake at all. I prefer the one from the chicken place. I saw that they can wrap your burger in lettuce, so that is a plus if you don't want the carbs. read more

Pretty indifferent about InO. Not the worst, not the best. I never plan going, its more of a spontaneous "I am hungry and they're the first I see that are convenient to turn into" read more

I dont know why oh why I keep returning to the scene of the crime!? I am constantly disappointed with the food quality. The fries are always over cooked, toasted, hard and inedible at this location. Why only THIS ino ?? the burgers are sloppy and not stacked correctly. I'd rather just go to Five Guys right across the street. ugh. read more

Every single time I eat at this location my order comes out either wrong or not cooked right. I've never had a problem with any other In-N-Out like I do this one. My fries were burnt to a crisp on my last visit. SO burnt that the inside was dehydrated and had a wood like texture. It felt more like a weapon than a damn French fry. I only received half my order on the visit before that and the visit before that was so badly butchered it left my mouth hanging open!. My requested #3 double protein wrap, no spread was just the opposite! They made it with triple spread and bun. I just don't get it! The only reason WHY I keep going to this one is because of proximity. So now I'm forced to eat inside because I can't trust them enough to go thru the drive-thru! What gives?! WAKE UP!! read more

ordered a grilled cheese with no tomato or onion at 7pm (it wasn't very busy) and didn't receive my food until 7:10pm and it had tomato and onion on it. I brought it back to the counter and it took another 10 minutes until I got a new GRILLED CHEESE, not even a burger. read more

Best quality burgers and fries ever! Simple menu, high quality made to order food. You'll see them making their fries, they use a potato slicer thing on the wall and they use fresh potatoes and cut them right in the kitchen. Awesome! This menu is very simple consisting of only a few items: hamburger, cheeseburger, double-double, and shakes, and it never gets old! Always a cool place to grab a bite. read more

Smashburger is my second favorite quick serve hamburger (after Five Guys). Their burgers are always great. Good milkshakes (even better than Five Guys) and this one is no different. We ate here and the hamburgers were perfect...as usual. read more

Wowza. This is the best burger fast food place I've ever been to, honestly. The rating I've gave is based on the FRESHNESS of the burger (the veggies were amazing, and the bun was whole wheat! Yay!) and the FRIENDLINESS of the staff. I loved it all! My only complaint was that the burger was a bit too thin for my taste, but that's probably just me. Overall I was really surprised when I came here, and of course, it was my first time here, having grown up on the east coast. I'll be back here, yummm! read more

Great customer service! Employees are friendly and helpful. Hamburger and fries are always freshly made. You can't beat the late night hours for a night time craving! read more

Awesome service - great food and even better company!!! Not a big fan of In and Out but really enjoyed it today. Had my burger protein style and it was yummy. read more

i just had to give a shout out to Mary Frances, the sweetest girl on this planet! they accidentally got my burger wrong & she made sure to apologize and get it right while making drinks and taking orders for other customers! she also made sure to wish me a great night and thank me for my patience every chance she got. she's amazing, give this girl a raise! read more

a great stop in point for a quick burger and fries especially late night! locations are always busy it seems however its a quick "in and out" for a burger. Great sauce as well, no mustard/ketchup/pickle offered on the burgers, but since there are not any In-N-Out Burgers in Ohio, its always glad to try something new. Surely we will be back! read more

Same good quality, same great taste, same great service.... oh how I love you!

Came here late at night, about 12:35am. I've always come here when I'm at desert ridge so I'm very familiar with this location. Service is always top notch, staff is friendly and food is always delicious. Highly recommend! read more

In-N-Out Burger - Late night snack - Burgers Near Me - Phoenix, Arizona

Not horrific , not the transcendental experience I expected based on their press , the fries were dry and floury in texture and the burger looked like it came out of a frozen pack although it was tasty. read more

Not a huge fan, but works in a pinch. Grilled onions ALWAYS! I think I prefer Culvers butter burgers over IN N Out.

I've tried this burger and fries plenty of times. Still not that exciting... Burger is good but you can have the fries. Service is always friendly. read more

In n Out has never disappointed me (after I found out about "fries well done" that is...). For those who just don't understand the hype, it's very simple. Fresh, high quality ingredients. Doesn't taste frozen because it isn't (even the buns, cheese and veggies taste much better than other cheap eating options). The service is outstanding, probably because they pay more than other fast food joints. Now, I will say that the food is very good taken home or back to the office, but to truly experience it's greatness, it should be eaten immediately at the restaurant or in your car in the parking lot (so the toasted bun and everything else is crisp vs. soggy). It really makes a huge difference! read more

Great customer service, great food and fast service! There was a worker who checked up on everyone outside and made sure we were satisfied. You rarely see that at fast food places. Best in n out I've been to! read more

If you need to read a Yelp review to go to In N Out, well, just go order a double double and thank me later. This is a top burger place in all the land of top burger places. Always a simple menu. Staff is great. And now I'm hungry just thinking of the amazing food that is In N Out Burger. #amazing read more

This is my favorite burger place! Always super consistent, always tastes amazing. I get my fries lightly well done so they don't taste raw and it's amazing. I always recommend this place to everyone! read more

YES, I appreciate the undying love and dedication to In-N-Out Burger. I just don't get it. To me, the burger tasted like a somewhat better "Big Mac." read more

The food is great when they do it right but otherwise my orders are mostly wrong. I get cold buns and burnt patties and when I ask for ketchup they forget most of the time. I would recommend another in n out. read more

My friends and I came to this location last night but noticed our burgers weren't fully cooked. It seemed as if the staff was rushing to get them out, but the strangest aspect was, there were not many customers in the restaurant. Displeased as each of our burgers clearly had chunks of red rawness in them. Haven't had this issue with other In-n-Out locations in Phoenix. read more

Not really a fan of fast food but I like their fries and milkshakes. Also love that they are open late. I come here when Five Guys is closed. Lines are usually long but they move fast. Service is nice. I've never had them mess up on my order. read more

No wonder the burger is only $2.50. Not filling, five guys is better. Atleast it wasn't greasy. And the workers are nice.

Was the second person here today and my boss showed up ten minutes later in the drive thru and him and about 10 other people where served before me and all I had was a large number one. Big man at front counter was awesome though and friendly. Whoever prioritized the tickets is absolutely useless read more

LOVE this place -- they do an amazing job. Ate here twice last weekend. Saw on the web that they have a new "secret menu" out, but I just ordered my standard #1. read more

It's a good place for a burger but I do feel their are better places. Don't get me wrong, I like the food but it's not in my top 5. The burgers are good but the fries are always like warm. The place is always spotless which is important to me. It says they care about quality but could use better fries. I'm from Texas and WHATABURGER is really better read more

Finally got to in and out burger! The burger was good. I'd prefer a smash burger or five guys but I think this burger qualifies as drive thru fast food and if I'm comparing it to McDonald's, Burger King, Etc. I'd pick this over any of those. Very fresh beef, cheese was adequate to burger ratio. Animal style with the mustard cooked in to the burger, sautéed onions, pickles and extra sauce was the way to go. However, the burger came with a large leaf of lettuce and two tomatoes and they overpowered the onions and extra sauce. I ordered a second burger and found that the removal of the tomato and lettuce surprisingly wasn't as good as the original. The buns were toasted and the overall burger was very delicious. I would choose this burger over sit down chains as well like Applebee's and fridays, but not smash and five guys. Did not try the fries as I read many reviews that they were typical unless you order animal style which made them soggy. I am interested that they use sunflower oil to make their fries. A simple thing as that can really change the flavor profile for some people. I was surprised to see that their menu is limited much like Canes chicken. I like the philosophy of making a few things on a menu really good. Very satisfied! read more

In-N-Out Burger - Animal style with sautéed onions, mustard cooked in to the beef, picked and extra thousand island sauce. Quite juicy, hot, and good! - Burgers Near Me - Phoenix, Arizona

Awesome burgers and fries. Super friendly service, and a clean eating establishment. Did I mention the burger's are awesome? Fries are super tasty as well. In my grand rating of Burger joints I've visited... In-N-Out is greater than Five Guys is greater than Steak and Shake is greater than Shake Shack. read more

Love in n out ! So good ! There always so busy at this location whether drive thru or eating in. No matter what you wait anywhere from 15-30 mins. read more

I have to say that the In and Out at this location is one of the best run fast food places I have ever been to. I frequent the restaurant about 2 times a month. I ran the operations for one of the top 2 fast food competitors for 10 years and certainly know the challenges in the industry. The speed and quality of the service and the cleanliness is consistently an A level. Also all the staff are extremely friendly and highly proficient. Kudos to all involved in the operation of this location on Tatum in Desert Ridge! read more

Ohhhh am I disappointed . My friend is in town and I got off work late so we decided to get in and out since it is open lat (which I appreciate). What I don't appreciate is the fact that my burger was cold and also partially uncooked. Along with my friends who was also cold. There should of been no reason for our food cold. There was barely anyone inside and there was about 3 cars ahead of us. I understand that it's 11:10/11:20 at night and the crew is tired, hot and just wants the night to be over (trust me I work in the food Industry I know how it is) but the effort should still be 100%, even 99% would be nice. This isn't the first in and out that I have been two in the past 2 weeks that I have been to that I have had issues with by another one in Mesa. Hope things change because in do love eating here. read more

Never ever disappoints .. I have to say inspite of the rush, they manage to stay on top of their game .. They make you feel surprisingly welcome and I won't say that for most fast food places .. They taste continues to be legendary ... Kudos to them for sticking with the basics and being so damn good at it read more

Good, cheap, burgers. Fries are/not very greasy, service is excellent, even when busy. Ask for fresh fries. !!!

Excellent burgers made fresh with each order. Fast and efficient service. Very busy, but little waiting. Has a drive in service. The restaurant is kept very clean...which i really appreciate! They also have tables outside &plenty of parking. read more

3 rating at best. We live nearby and have frequented this store since its opened. Always inconsistent, sometimes gets its right, many times does not. My first In-n-Out was in LA in early 1980's, so trust me I know what a good or consistent In-n-Out burger is. read more

It is an American icon and the staff at this location has always been super friendly.

Terrible service last evening around 5:30 pm. Burger orders were all wrong! I don't know where to start on this one, so many screw ups. I ordered five burgers with various combinations of tomatoes/onions/no onions etc. etc. all of which were incorrect. When I got to the pick up window, I was handed a box full of open, uncovered burgers. And then another box, full of fries. Again uncovered. I asked the server if they did not have a bag or something to cover the food with so that it did not spill or get cold on the way home. She looked at me like I was bonkers and said "this is the way we do it." Not being a regular customer of this establishment I took the food and left. When I got back to my friends' place, they confirmed that when you order for take-out, it should be wrapped up and not in the open tray, that they assumed this order was to be eaten in the car. Seriously, there was one of me, five burgers, four orders of fries, three drinks... Did they really think this was all going to be eaten in the car? My friends also asked if I brought home some kind of special sauce, which I was never offered so I'm not really sure what that is. I am obviously am not a regular at this type of burger joint. And given the service and quality of food I probably will never be. read more