Although I didn't eat, I had the best two servers on the planet. Shante Williams and Sharee Harvey, thanks for taking care of me knowing that I was struggling with my upcoming flight and that of what was happening in my personal life. You both are a gift to the restaurant. May you always be safe. Thank you!!!!!! M. Mallory D. read more

My waiter Tyreek was awesome knew what he was doing he came on time my first time in Philly in 20 years I will be back Pittsburgh PA thank you read more

Independence Prime - New American Near Me - Philadelphia, Pennsylvania

We are waiting for our flight to Seattle and we ate a late lunch at Independence Prime. Food was definitely 5 star quality and the service was as good as any 5 star restaurant. We both had hamburgers but they were unbelievable. What you find at any high end restaurant. Andrea, the manager, asked several times if we needed anything. So very professional. One at the best in the airport. Great selection of drinks too. read more

Overpriced, and they add 18% gratuity. You can't just give them a card and close it out. It automatically closes out in 20 min. I want to go to a counter and speak to a person and order. Go to Legal Seafood, its 5 mim away and 30% less the cost. read more

Stopped in for quick bite! Was greeted by a young lady and offered a seat "anywhere you feel comfortable ". She was pleasant, attentive, and helpful. After I enjoyed my Philly Cheesesteak....had to do it!, I headed to my gate to wait for boarding. As I was sitting there, my server appeared to deliver a water bottle left behind by another passenger. "I was hoping I would find you", she said to the ladies. Talk about going the extra mile....nice! I would highly recommend this establishment in terminal B. The food was good, the service was great! read more

Surprisingly great food. Husband ordered the cheesesteak and fries and I got their filet with smashed fingerling potatoes. Fries were amazing- imagine the freshest McDonald's fries but a tad thicker. Steak was tender and juicy- cooked to perfection. Cheesesteak was delicious as well. You do order through an iPad but we were prepared for that due to other reviews we'd read. Definitely recommend. read more

While waiting for a late afternoon flight in PHL i stopped by here for a quick bite of food. Server was super nice and extremely helpful. I was really craving sushi but all their options had avocado which I am allergic to. Because you order off of a screen and there was no way to add any notes to the order I couldn't specify that I wanted the roll without avocado. But thankfully I was able to stop my server in passing and he was super nice and told me to put the order in as is and he would go back to the kitchen to tell the chef to be sure to make it without the avocado. The roll was pretty fresh and was alright as far as sushi goes for me. Since it wasn't a sushi place I didn't expect it to be too high up on my scale but I enjoyed it. The side of fries didn't exactly match with the fact I had sushi but I'm glad I got them because they were nice and got and crispy. The drink was pretty good as well and at least let me feel like I was out on a beach somewhere. Definitely enjoyed getting a meal here while waiting for my flight. read more

See all

Received this suggestion from the info booth at airport for steak. I sat down (no hostess) and absolutely ZERO service for 20 Minutes! I did finally receive service only after I hit a button on their iPads. Then asking for a rum they said just "hit rum" and "I'll make sure you get the right rum"? Ten minutes later no drink, no server just the management team sitting across from me working on their laptops and eating salads! You have a beautiful concept but your execution is far from average. Unless you 86 these iPads and go back to real servers that provide service you can't expect to run a "Prime" quality establishment. When people are paying $40+ for steal at the airport, I want service! If I wanted a touch pad experience I would have went to the Golden Arches! You need to up your game ASAP! I ventured down to Legal Sea Foods for a wonderful meal instead! Good luck and hope this constructive feedback will aide you with improvements! Brad Mattear Executive Platinum frequent flyer AA! read more

I travel through (and to) Philadelphia fairly often and have started looking forward to eating here. I have to admit I get variations of the same thing every time, but wow, it's good: beet salad with goat cheese added, sometimes with salmon. I add a glass of wine most times as well. Who would ever think such a delicious restaurant with fantastic, friendly service would exist in an airport? Michael Rogers is an exceptional server. I can't wait until my next trip! read more

Beet salad is all greens - nothing like picture. The quinoas cake appetizer is about as tasty as eating cotton pads. Huge waste of money.

Was just looking for a quick sandwich between flights so I ordered the Philly Special. Porchetta, broccoli raab chimichurri and roasted pepper cream cheese on pretzel roll sounds fantastic. The Porchetta was fairly fatty and tasted like it was in the fridge for a couple days then warmed up in a microwave. The chimichurri was sparse. Cream cheese was good and the roll was okay but looked more pretzel roll than tasted like pretzel roll. Self order and pay was handy, waitress was good and brought my beverage and food out in a reasonable amount of time. Just expected a $17 Porchetta sandwich to have featured a better slice of Porchetta. read more

I believe overwhelmingly that (most) people complete a Yelp review when they've had a negative experience at an establishment; while this is typically my modus operandi, please don't let it take away from the fact that I only complete a review when the service was not only poor, because in order for me to write the review, the service must have been totally unacceptable. Independence Prime - Philadelphia Airport. We seated ourselves placed an order the table-mounted iPads. None of the card readers were operative, so we flagged down our "waitress" who was dismissive and gave us instructions on how to fix it as she walked by and quickly moved out of range to be audibly intelligible. On her second pass, she paused long enough to repeat the instructions. As she completed her final sentence of the instructions, she started moving away again to which point I said, "excuse me, ma'am", and she wouldn't look at us, and continued to walk away. Her hostess podium/flatware stowage area was 5 feet from our table, so when I politely and discreetly waved at her, she walked to me as I asked for pickles and onions with my meal. She again, walked right to our table but then passed directly by without acknowledging. To that point, EVERY single time she walked past our table she would not even look at us. When we tried to address issues or make a request she would walk away knowing we were speaking. When she delivered my Diet Coke, she threw the straw in front me on the table and walked away. To be clear, I do not, nor have I ever expected to be doted upon. But I do expect to be treated respectfully while paying for a service/meal. Her behavior was anything but, respectful. She would not look at us, and the only time she stopped at our table to was to deliver our food. Meal #1 - Cheeseburger. I had to request onions three times. I had to request pickles three times. I had to request mayo three times, which she forgot. Meal #2 - Pastrami. Dry, cheese not melted, cheese was processed and had no flavor, and there was barely any meat on the sandwich and they forgot the caramelized onions which were to be standard on the sandwich. I realize this is an airport restaurant, however, when paying $50 for the above, the quality should not be what we saw here. This was disgusting service. As I sit here in Prime right now writing this review, I can't even get a managers attention to address the issues. Do not come to this restaurant. UPDATE 7/15/2018: As you'll see in the review comments, "OTG of Independence Prime" commented publicly and advised to email the specified address, which I did immediately. I added the email address and the recipient exchange to my safe sender list, and they had not contacted me, making certain to check Yelp messages, email, and junk mail. So I emailed them again, and received the following: "A member of our in-terminal team will be in touch with you. In the meantime, let me know if you need anything else". So - a month later, nobody has followed up, I sent another email and they are refusing to follow up. read more

Great pre-flight meal with the family...teenage son devoured the Philly cheesesteak, husband enjoyed the prime burger, my teen daughter and I were pleased with the kale salad, dragon roll, and fish and chips. Service was exceptional thanks to Michael Rogers! read more

We started our vacation off right when we stopped for a Bloody Mary and Eggs Benedict before flying to Fort Myers.

This place is great. Very helpful and great food. I asked for a new rare burger and when I got it I realized I should have said med well. They didn't just cook it more they gave me a whole new burger which was awesome! Nice place and people all very friendly. read more

This is an excellent place for a drink and food. Crazy good for an airport. Came back from terminal D Chickie & Petes because the service with Michael and Brittany was do UCD better. The space is great also. I would recommend terminal B and Independent Prime at the bar. read more

What a concept, they'll deliver food or drinks to your gate as long as you're within a reasonable distance from their location in terminal B. Very friendly service from the staff (thanks Megan and Rio!). I didn't get a chance to eat, just had a glass of wine. However, everyone around me was saying that they enjoyed their food. The guy next to me had a burger and he said it was great. I've said it before.. every airport should be doing this. read more

Great food, atmosphere, and service. If you have to be stuck in Philadelphia airport (terminal B) this is where you need to be. AND there is a wood fired grill. Yep, in an airport! Although not a fan of the iPads in every restaurant in the airport, great service here when they are not working. read more

Michael was FANTASTIC! The best bartender on the planet, nay...in the universe. Thank you, doctor!

We happened upon this gem while waiting for our ride home from the airport. The servers were super fast and very helpful. I had the most delicious pastrami sandwich. This was my favorite meal of the week ( and we just returned from NOLA) read more

Stopped by here for lunch in between flights. Food was outstanding (had the flat iron steak), and so was our server Chandler. He was always checking up on us and got everything to us promptly. The combination of the great food, outstanding service and the nice ambiance made it feel as if we weren't even at the airport. Will definitely be back next time I am flying out of PHL! read more

First while I had terrible service at Philadelphia Airport, specifically American Airlines. I would consider coming back just for the great service from Mike and Gina at independence Prime's bar. read more

Best philly cheese steak!!! PHL is our favorite layover stop. We had a great meal after a long international Flight. Roseanne was so friendly and courteous and just provided us with the great service we were missing in our Europe travels. read more

What a great experience here at Independence Prime. Roseanne, was outstanding with her attention to customer service and customer centricity! That means a lot for travelers. Now about the food. Excellent selection of freshly made meals . I recommend it! read more

Michelle was phenomenal!!!! I flew into Philadelphia airport originally wanting Mexican stopped by prime because the food smelled delicious she greeted me right away showed me how to navigate their iPad where you manually order. There was a few items I wanted added no problem at all for Michelle she was able to get that added to my cheesestake. I recommend everyone stop by prime to eat don't be like me the cheesestake is to die for alone nothing needs to be added lol. read more

Independence Prime is a great place to grab a quick, quality meal before or after your flight. Roseanne is a sweetheart and makes sure all guests are enjoying their meals. Definitely check this place out if your passing gate B6. read more

Stopped at this restaurant while waiting for flight and the food amazing with a nice way of ordering from tablets. The waiter ray was awesome and very helpful. Would definitely recommend to anyone flying into philly read more

Absolutely LOVE this whole iPad ordering thing!! Sooo convenient!! My server ray recommended the grilled wings as an appetizer and I wasn't disappointed!! I fly often but have never seen this place till now. Will definitely be back! read more

My service to day was great , had an energetic server by the name of ray !!! He was was attentive and the food was amazing had a salmon salad read more

I normally don't eat red meat, but came to this place after having a rare craving for a burger. My server Ray was great, got me a cheeseburger exactly the way I prefer! I was tired and hungry and just wanted to order. Unfortunately, the iPad was giving me issues. My server seamlessly expedited by order using the iPad, and showed me how to order for myself for when I visit PA again. Thanks a bunch! Will recommend. read more

This was great! Princess was our server and she was amazing ... even with my rowdy kids and multiple spills !! So patient!!! Thank you Princess !! read more

We were heading to our gate at PHL Airport and stumbled upon Prime. We sat at the bar and immediately were taken care of. Excellent wine, excellent food and excellent service. Especially enjoyed watching the staff put everything together right in front of us..... This will be our Airport Travel Go-To... 100%! read more

The food in this place is outstanding. I got a pulled chicken sandwich and it was the best chicken sandwich I've ever had. The onion rings were excellent as well. However, the service is terrible. Utterly terrible. When our server walked over we thought it was going to be a good experience. That was the last time we saw our server. We asked another server for more water. They brought over one glass for 4 people. I ended up grabbing a pitcher and watering our table. The horrible service doesn't make very much sense considering how many staff members they had on. If the service matched the food this would be a 5 star place. The service was so bad that I won't be back. read more

Gross. Paid 30 bucks for cold limpy fries and a drink. The kicker is you have to top before you are even greeted so if you need anything later you are screwed. There is a Chickie and Pete's somewhere in another terminal - to there. Normal prices, good food and great service. I just want a glass of water...lol!! read more

Roseanne is the best waitress in Philadelphia, next time I come to this airport I will be back and ask for Roseanne to be my waitress. Thank you for the new tech and good food! read more

Not a huge fan, it smelled good from afar, they have a wood burning stove that gives off a great aroma. That's about where the good vibes end. I ordered the flank steak, it was absolutely disgusting. It tasted similar to freezer burned very old low quality steakem meat. You know the crappy meat they would serve back in the day at school lunch and put it between 2 stale peaces of bread. It was bad, not really sure what was on the top of it but it was the greasiest nasty thing I have ever consumed. I'm probably going to regret eating as much as I did because I'm sure it's going to be as gross on the way out as it was on the way in. I would have stayed for a few more beers to wash down the vial aftertaste of what was served but when I asked to have a channel changed the lack of quality service was lowered to substandard. Not a single person was watching any of the 10 TV's and I was told they would ask but the answer was no. I watched, the only no was the effort the server put in to even ask. You guessed it, he didn't, since there was nothing of interest to watch on the TV (just trying to get a ball game on) I made a point to see if he made an attempt to ask his manager. The only thing he asked his manager was if he could go on break. I was about 5 feet away when he finally approached his manager. Find a different place to waste your money and down time at the airport. I know I'll never stop here again.. read more

Staff was rude and inconsiderate to travelers stuck overnight due to bad weather who were resting at the gate next to their restaurant. Additionally, I watched one of the staff members drop a bin of clean silverware and then proceed to put it back in the clean bin and use it for customers. Absolutely disgusting. read more

Great concept! Service was quick and food was excellent! One problem though - I never received a receipt for my $49.12 tab. I paid via credit card and its hit my statement, but I can't reconcile my expense report. Help! read more

My experience was terrible! We ordered drinks and philly cheese steak sandwiches, the meals came out first and we had to ask for drinks the waitress told us that they serve the drinks after the meal. This makes no sense you would think a restaurant would want to bring drinks hoping that a second cocktail would be ordered more revenue for the business? Our Patron margaritas were horrible they had no taste we also ordered a seltzer water which they were out of and the sandwiches were over cooked and cold. I would not recommend this restaurant. read more

Terrible service, mediocre and expensive food. Ordered two sodas and a couple of sandwiches. Waiter brought out the food, just said yeah when we asked about where our drinks were. Waited some more. No questions as to do we need ketchup, etc. Went to ask about drinks at bar, they pretended they didn't see us. Finally got sodas about 10 to 15 minutes later-no ice. Asked for ketchup, never appeared. Took forever. Food was decent, but nothing special. Way too expensive for the quality. read more